Shopify Apps Weekly / Best Shopify Apps / Contact form

Best Contact form Shopify Apps in 2024

Contact form apps for Shopify allow merchants to easily create and customize contact forms for their website. These forms can be used to collect customer inquiries, feedback, and support requests, which can help merchants improve their customer service and build relationships with shoppers. Contact forms can also be used to capture leads and gather valuable customer data, which can inform marketing strategies and product development. By using a contact form app, merchants can streamline their communication with customers and ensure that they are providing a positive and responsive experience. Overall, a contact form app can help merchants grow their business by improving customer engagement and fostering a strong brand reputation.

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  Acerill Form Builder

  Display a form on your store in a few easy steps. Supports file uploads.

  ⭐️ 5.0 (36 reviews) Free plan available

  🔍 Overview of features

  This app allows you to easily create and display forms on your Shopify store without any coding skills required. The most important features of this app are:

  1. Form Creation: You can create unlimited forms and customize them according to your needs. This allows you to collect specific information from customers, such as feedback, inquiries, or custom order details.

  2. Display Options: You can choose where to display the form on your store, whether it's on a page, product page, or cart page. This ensures that the form is easily accessible to customers at various stages of their shopping journey.

  3. Submission Behavior: When a customer submits a form, you can configure what happens next. This includes options such as sending an email notification, updating a Google Sheet, or creating a customer or metafield in Shopify. These integrations help streamline your business processes and ensure that you can easily manage and respond to form submissions.

  By using this app, merchants can improve their customer engagement and streamline their data collection processes. It allows them to gather valuable information from customers and take actions based on the submitted form data. This, in turn, helps merchants grow their business by providing better customer service and making data-driven decisions.

  💬 What merchants say

  Merchants highlight the exceptional customer support provided by this app. They mention that the support team is quick to respond and goes above and beyond to accommodate their needs. The app developers even provided a custom solution for a specific feature request in a short amount of time. Users also appreciate the affordable price of the app and its functionality, particularly the options for sending emails via SMTP and creating custom notification emails. Overall, merchants are extremely satisfied with this app, finding it to be exactly what they were looking for and expressing gratitude for its addition to their Shopify store.

  
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  SimpleCall ‑ Click to Call

  Never miss a customer again by allowing them to call you right through their phone or desktop.

  ⭐️ 5.0 (9 reviews)

  🔍 Overview of features

  The most important features of this app are:

  1. Click-to-Call Button: This app allows merchants to add a click-to-call button to the bottom of their website, making it easy for customers to contact them directly through their phone or desktop.

  2. User-Friendly Environment: The app is designed with a user-friendly interface and customization options, making it ideal for store owners with no coding skills. Merchants can easily personalize their click-to-call buttons to match their store's brand and color schemes.

  3. Available on All Devices: The app works seamlessly on both desktop and mobile devices, ensuring that customers can easily reach out to the merchant regardless of the device they are using.

  4. Two Different Layouts: Merchants have the option to choose between a Sticky Bottom Bar or a Floating Button layout for the click-to-call button, allowing them to customize its appearance and placement on their website.

  5. Easy Settings: The app provides easy settings for merchants to change the layout, color, text, position, size, and other aspects of the click-to-call button, giving them full control over its design.

  6. Page Visibility Control: Merchants can limit the pages on which the click-to-call button should be visible, allowing them to strategically place it where they believe it will generate the most leads.

  Overall, this app helps merchants improve customer engagement and generate more leads by providing a convenient and easy way for customers to contact them directly. Its user-friendly interface, customization options, and compatibility with all devices make it a valuable tool for growing a business.

  💬 What merchants say

  Merchants highlight that SimpleCall Click to Call is a low-cost solution for adding phone support to their Shopify stores. They appreciate that it is easy to use and customizable, with a floating button that can be added to their websites in just a few minutes. Some users mention that they would like to see a stats page to track the number of clicks the button receives and the percentage of mobile versus desktop users. Overall, merchants highly recommend SimpleCall for its flawless performance, exceptional customer service, and ability to increase customer sales by providing real-time answers to customers. They appreciate that the app does exactly what it's supposed to do and praise the developer, George, for creating such a useful app at a reasonable price.
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  Mega Better Price

  With Better Price app customers are always sure that they get the best price for the product

  ⭐️ 5.0 (7 reviews)

  🔍 Overview of features

  The Better Price app is designed to help merchants provide their customers with the best price for their products. It adds a small link or button near the product's price on the product pages, allowing customers to request a lower price. When a customer submits a better price request, the merchant receives a notification at a specified email address.

  This app can greatly benefit a merchant by providing a positive on-demand experience for customers. By giving customers the option to request a discount if they find a better retail price elsewhere, merchants can build trust and loyalty with their customers. This can lead to increased customer satisfaction and repeat business.

  Additionally, the Better Price app allows merchants to easily manage and view the details of price offers from customers. This feature enables merchants to assess and respond to customer requests effectively.

  Furthermore, the app offers an elegant and customizable look and feel out of the box. Merchants can customize the appearance of the better price request form to match their branding and website design.

  Overall, the Better Price app provides a convenient and efficient way for merchants to handle customer price requests, ultimately helping them grow their business by improving customer satisfaction and retention.

  💬 What merchants say

  Merchants highlight several positive aspects of this app. They appreciate the helpful and responsive customer support, noting that the team works quickly to resolve any issues. Users also mention the affordability of the app, especially when purchased during a promotion. The Mini CRM feature is praised for its simplicity and ease of use, and the customizable text widget is also highlighted as a useful tool. Merchants believe that this app has the potential to increase sales and reach potential customers. Integrations may be initially needed, but the customer support team is praised for their assistance in this regard. Overall, users recommend this app for any store and appreciate its functionality and customer service.
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  Dolly ‑ ChatbotAI

  The AI chatbot that helps merchants communicate naturally with customers. Multilingual, customizable

  ⭐️ 5.0 (1 review) $25/month. 7-day free trial.

  🔍 Overview of features

  Dolly, an AI chatbot, offers several important features that can help merchants grow their business.

  Firstly, Dolly provides Natural Language Processing (NLP) capabilities, enabling effortless and natural communication between customers and merchants. This helps improve customer satisfaction by ensuring that inquiries are understood and responded to accurately.

  Secondly, Dolly is multilingual, allowing businesses to cater to a global audience. This feature is essential for merchants looking to expand their reach and attract customers from different regions.

  Additionally, Dolly offers easy customization options, allowing businesses to seamlessly integrate the chatbot with their brand. This ensures that the chatbot's responses and appearance align with the merchant's unique identity.

  By leveraging the integration of OpenAI and GPT, Dolly provides a powerful AI chatbot solution that can save merchants valuable time by automating customer communication. This time can then be allocated to other important tasks, such as product development or marketing strategies. Overall, Dolly is a valuable tool for merchants looking to streamline customer communication, improve satisfaction, and grow their business.

  💬 What merchants say

  Einige Händler betonen auch die Effektivität des Bots bei der Kundenbetreuung. Er ist in der Lage, Kundenanfragen schnell zu beantworten und ihnen bei der Navigation durch die Website zu helfen. Einige Händler haben auch positive Erfahrungen mit der Integration des Bots in andere Plattformen wie Facebook Messenger gemacht. Die Möglichkeit, automatisierte Marketingkampagnen zu erstellen, wird ebenfalls als nützliches Feature hervorgehoben.

  Insgesamt sind die Händler mit dieser App sehr zufrieden. Sie schätzen die Intelligenz und Lernfähigkeit des Bots sowie die benutzerfreundliche Oberfläche. Die Effektivität bei der Kundenbetreuung und die Integration in verschiedene Plattformen werden ebenfalls positiv bewertet. Die App wird als stabil und zuverlässig beschrieben, ohne technische Probleme oder Abstürze. Die Händler sind von den Funktionen dieser App überzeugt und empfehlen sie gerne weiter.
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  Premio Sticky Contact Us Form

  Create responsive Contact Us forms, WhatsApp & chat icons that convert quality leads and boost sales

  ⭐️ 4.9 (32 reviews) Free plan available. Additional charges may apply.

  🔍 Overview of features

  The most important features of this app are the ability to create responsive contact forms, WhatsApp chat icons, and social chat apps, as well as the option to customize their design, position, size, and effects.

  This app can help a merchant grow their business by providing them with multiple ways for customers to contact them, including through popular messaging apps like WhatsApp and social media platforms like Facebook Messenger and Instagram. By making it easy for customers to reach out, the app can help improve customer satisfaction and increase sales.

  Additionally, the app allows merchants to collect customer details such as name, phone number, and email address, which can be used for lead generation and marketing purposes. The integration with MailChimp and Klaviyo also allows for seamless syncing of customer responses, enabling merchants to further nurture leads and build relationships with their customers.

  The ability to customize the design of the contact forms and chat icons to fit the merchant's brand is another valuable feature, as it helps create a cohesive and professional look across the website.

  Overall, this app provides merchants with the tools to create effective and visually appealing contact forms and chat icons, helping them convert quality leads and boost sales.

  💬 What merchants say

  Individual users highlight the app's great design and ease of setup. They appreciate the prompt customer service and find the app to be helpful in their business. Users mention that the support team is good and the app is functioning properly. They also mention that the app allows clients to directly contact them through WhatsApp and Facebook Messenger, and they can showcase their latest YouTube videos on their website without opening a new page. Overall, users recommend the app and find it to be a valuable tool for their business.

  
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  Contact form Master

  Create multiple contact us forms according to store needs to increase customer interaction and sales

  ⭐️ 4.9 (28 reviews) Free plan available. 7-day free trial.

  🔍 Overview of features

  This Contact Form app is a great tool for merchants looking to increase customer interaction and sales. It allows you to create multiple contact forms according to your store's needs, ensuring that customers can easily reach out to you privately on your website.

  The app is designed with customer experience in mind, providing a simple and user-friendly interface that even non-tech-savvy individuals can easily install and manage.

  Some key features of the app include:
  - Simultaneous preview of the contact form while creating it in the backend, allowing you to customize and optimize it for maximum effectiveness.
  - The ability to add multiple forms on different pages of your website, ensuring that customers can easily find a contact form no matter where they are on your site.
  - File upload option, enabling customers to easily send any necessary documents or files along with their inquiries.
  - Customization options for fonts, font size, colors, and contact form design, allowing you to match the form to your store's branding and aesthetics.

  With its easy installation process and powerful features, this Contact Form app can help merchants improve customer communication, increase engagement, and ultimately drive more sales.

  💬 What merchants say

  Based on the user reviews, merchants highlight the excellent service and quick assistance provided by this app. They appreciate the patience and kindness of the support team, as well as their prompt response times. One merchant mentions that the app helped them a lot and expresses gratitude for fixing an issue. Another merchant recommends this app to everyone, emphasizing the friendly and helpful nature of the team. Overall, merchants have positive experiences with the app, finding it beneficial and praising the customer support provided.

  
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  Detective FAQ Chat & Helpdesk

  The Detective FAQ provides a complete FAQ solution. Create your offline customer support in minutes.

  ⭐️ 4.8 (37 reviews)

  🔍 Overview of features

  The Detective FAQ app is a complete FAQ solution that can help merchants reduce customer support by providing answers to their customers' questions in a way that is easily accessible. With the Help Desk widget, merchants can offer searchable FAQs, chat, and email support throughout their store, allowing customers to find answers to their questions quickly and efficiently.

  One of the most important features of the app is the ability to create a static FAQ page where customers can find answers to all their questions. This helps to alleviate the need for constant customer support and allows merchants to focus on other aspects of their business.

  Additionally, the app offers the option to add an FAQ to any product or collection, which can enhance customers' confidence in making a purchase. By addressing potential concerns or queries directly on the product page, merchants can increase conversions and drive more sales.

  Overall, the Detective FAQ app is a valuable tool for any merchant looking to streamline their customer support and provide a seamless experience for their shoppers.

  💬 What merchants say

  Based on the user reviews, some merchants highlight that this app is not usable from Android mobile devices, specifically when using the tracking and contact us features of the floating widget. The keyboard causes the page to slide up, making it difficult to see where they are typing. However, other users praise the app for being simple to use and for having excellent customer support, even for the free package. One user mentions that the developer was responsive and helpful in tweaking the widget for mobile devices. Overall, merchants feel confident that this app will help improve their conversion rates and create a seamless user experience on their store.
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  Custom Form Builder by Websyms

  Build Unlimited Forms with ease and hassle-free. No limits and no restrictions on using any feature.

  ⭐️ 4.7 (22 reviews) From $3.99/month. 7-day free trial.

  🔍 Overview of features

  This app allows merchants to build unlimited forms with ease and customization options. The most important features of this app include:

  1. Fully customizable fields and look and feel: Merchants can create forms that match their brand and collect the specific information they need.

  2. Storage options: Form submissions can be stored in the app, sent via email, or both, providing flexibility and convenience.

  3. Email management: Merchants can set up email recipients for form submissions and auto-responders to keep customers engaged.

  4. Fraud prevention: The app offers Captcha functionality to prevent fraudulent form submissions.

  5. Payment integration: Merchants can accept payments using Stripe and PayPal, allowing for seamless transactions.

  6. Analytics and tracking: Google Analytics integration helps merchants track form performance and gather insights.

  7. Automation and integration: Webhooks enable merchants to connect their forms with other apps and systems for streamlined workflows.

  8. Export data: Form submissions can be exported to an Excel sheet for further analysis and record-keeping.

  9. Customization options: Merchants can customize the redirect URL after form submission, providing a tailored user experience.

  This app saves merchants time by allowing them to build custom and advanced forms quickly. It also provides the flexibility to embed forms anywhere using shortcodes and sends email alerts to both the admin and customer upon form submission. These features help merchants streamline their form processes, improve customer engagement, and ultimately grow their business.

  💬 What merchants say

  Merchants highlight that this app provides excellent customer support and is customizable. They mention that the support team was helpful when they had trouble with custom CSS and configuring the app to meet their specific needs. The app is praised for being a great form builder that allows for easy creation of custom forms. Merchants also mention that the app meets their expectations for the cost, making it worth the price. Overall, this app is highly regarded for its customer support, customization options, and affordability.
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  Focal Live Chat & Helpdesk

  Automate the live chat customer support in one place with Focal Helpdesk and Chat Widget

  ⭐️ 4.6 (8 reviews)

  🔍 Overview of features

  The most important features of this app are its live chat capabilities, omnichannel support, automation features, and real-time reporting.

  With the live chat feature, merchants can communicate with their customers in real-time on various platforms such as their store, WhatsApp, Twitter, Facebook, Instagram, Telegram, Line, SMS, and email. This allows for seamless and convenient customer support across multiple channels.

  The omnichannel box feature enables merchants to engage with their customers across all communication channels by connecting them to a single platform. This ensures that all customer interactions can be managed and tracked in one place, improving efficiency and consistency in customer service.

  The automation feature helps simplify workflows and save time by automating repetitive tasks. This can include automated responses to common customer inquiries or automatically assigning conversations to specific team members based on certain criteria.

  The app also provides real-time reporting capabilities, allowing merchants to easily view the current status of both their conversations and agents. This helps merchants track and analyze their customer support performance, identify areas for improvement, and make data-driven decisions to optimize their customer service.

  Overall, this app can help a merchant grow their business by providing a comprehensive and efficient customer support solution. It allows them to effectively manage and respond to customer inquiries across multiple channels, streamline communication and collaboration within their team, automate repetitive tasks, and gain insights through real-time reporting and analytics.

  💬 What merchants say

  Based on the user reviews, merchants highlight that this app is simple to understand, supports many integrations, and provides real-time messaging convenience. They also appreciate the app's wide range of features, helpful customer service, and well-designed appearance. Merchants highly recommend this app for its ability to handle multiple social media platforms and its superior functionality compared to Shopify inbox. Overall, users are very satisfied with this app and its customer service, and they are looking forward to the upcoming mobile access feature.
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  Xenforum

  Create a forum for people interested in your brand. Stay connected with existing customers.

  ⭐️ 3.6 (19 reviews)

  🔍 Overview of features

  Xenforum is an app that allows you to easily add a forum to your Shopify store. Having a forum can help your business in several ways. Firstly, it helps you build a community around your brand, allowing customers to connect and engage with like-minded people who are interested in your products. This not only creates a sense of belonging and loyalty among your customers but also provides valuable insights into their needs and preferences.

  Secondly, a forum enables customers to share and discuss any problems or issues they may have with your products or services. This allows you to address these concerns directly and provide timely solutions, improving customer satisfaction and reducing potential negative experiences.

  Lastly, Xenforum has the feature of sending automatic notifications to users about forum activities. This helps to keep customers engaged and informed about new discussions, updates, and promotions, ultimately driving long-term sales.

  Overall, Xenforum is a valuable app for fostering customer engagement, building a community, and addressing customer needs, all of which can contribute to the growth and success of your business.

  💬 What merchants say

  Merchants highlight the excellent customer service provided by Chris, the ease of use and user-friendly interface of the app, the pleasing overall look, and the integration with the Shopify website login. Some users mention that they will report back on the controls for spam control and mention a slight slowness in the app, which they plan to test further.

  Overall, merchants highly recommend this app for building a community chat space on their website. They appreciate the app's functionality, user-friendliness, and the ability to avoid the drawbacks of using social platforms. The integration with Shopify's login system is also praised. While some users mention concerns about spam control and a slight slowness in the app, the positive aspects of the app outweigh these minor issues.
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  CallbackRequest

  Add a "Callback request" button to your store to increase the number of leads you receive

  ⭐️ 3.5 (2 reviews) Free plan available

  🔍 Overview of features

  The CallbackRequest app allows merchants to add a highly customizable "Callback request" button to their product pages, which can greatly increase the number of leads they receive. Customers can choose to be contacted via phone, SMS, or WhatsApp, providing flexibility and convenience. The app allows merchants to modify the contact options, colors, and labels to match their store's design.

  This app is particularly useful for merchants who sell higher-value or customized products, as it provides customers with an easy way to communicate and ask questions before making a purchase. By adding a way for customers to easily talk to the merchant, conversion rates can be significantly improved.

  The CallbackRequest app is also GDPR-compliant, displaying the merchant's privacy policy and a checkbox for EU customers. It does not require any coding, as it does not modify the store's theme files. Additionally, the app can be easily uninstalled with one click, ensuring a clean removal if needed. Overall, the CallbackRequest app provides a seamless and customizable solution to increase leads and improve customer communication for merchants.

  💬 What merchants say

  Based on the user reviews, merchants highlight the ease of use and effectiveness of this app in retaining customers. They appreciate the impressive customer service provided by the app, which contributes to their positive experience. However, one user reported encountering glitches and errors on their page, leading them to switch to another app that they found to be better.

  Overall, this app seems to have a good reputation among merchants for its user-friendliness and customer retention capabilities. The positive feedback on the customer service highlights the app's commitment to providing support and assistance to its users. However, the mention of glitches and errors indicates that there may be some technical issues that need to be addressed. Nonetheless, the majority of users recommend this app for its effectiveness and ease of use.

  
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  ESC ‑ Contact Form Builder

  Create unlimited, customized contact forms that blend into your store with ease.

  ⭐️ 3.4 (5 reviews)

  🔍 Overview of features

  The most important features of the Contact Forms app are the ability to create unlimited, customized contact forms and the integration with analytics and marketing platforms.

  With this app, merchants can easily build contact forms that blend seamlessly into their store, without the use of iFrames. They have total control over the design and can embed the forms anywhere on their site. This allows them to collect valuable information from visitors and communicate with them in a meaningful way.

  The app also provides integrated analytics, which helps merchants understand how visitors navigate and use their store. This data can be used to optimize the user experience and make informed business decisions.

  Furthermore, Contact Forms integrates with marketing platforms, allowing merchants to connect their forms with any part of their store. This enables them to capture leads, segment their audience, and personalize their marketing efforts.

  Overall, Contact Forms is a powerful tool for merchants to create professional, customizable contact forms, gain insights into visitor behavior, and seamlessly integrate their forms with their marketing strategy. It can help merchants grow their business by improving customer communication and optimizing their marketing efforts.

  💬 What merchants say

  Based on the provided user reviews, merchants highlight the ease of use and customization options of this app. They appreciate that it allows for easy customization of the contact form and the ability to send it to multiple email addresses. Merchants also mention that the app is a perfect solution at a relatively inexpensive price. However, some users express dissatisfaction with the customer service and support provided by the app. They mention that only 50% of their questions were answered and that they had to wait for more than 2 weeks for a reply. Overall, merchants recommend this app for its seamless integration, exemplary support, and the ability to customize the autoresponder email with the client's logo.
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  Zeal FormFactory

  Zeal FormFactory allowing you to create any custom forms with intuitive functionalities.

  ⭐️ 3.3 (3 reviews)

  🔍 Overview of features

  Zeal FormFactory is a powerful app that allows merchants to create custom forms for their Shopify store. With its intuitive functionalities, merchants can easily build dynamic forms without the need for coding or technical knowledge.

  One of the most important features of Zeal FormFactory is its ability to create multiple forms for the store. This means that merchants can create different forms for various purposes such as contact forms, feedback forms, order forms, and more. This flexibility allows merchants to tailor their forms to their specific business needs.

  Another key feature is the option to create unlimited forms at an affordable price. This is beneficial for businesses that require multiple forms or anticipate future growth. The app offers a cost-effective solution that allows merchants to create as many forms as they need without breaking the bank.

  Additionally, Zeal FormFactory provides an export PDF option for each form in email. This feature is especially useful for businesses that require printable forms or need to send form responses to customers or other stakeholders.

  Overall, Zeal FormFactory is a valuable app that can help merchants grow their business by providing a seamless and efficient way to create custom forms for their Shopify store.

  💬 What merchants say

  Based on the user reviews, there are a couple of issues that stand out with this app. One user mentions that there is an error with the "other" field on the custom donation form, where the user is unable to add a custom amount as it gives an error message. Another user appreciates the app's functionality and ease of use, as well as the prompt and professional customer service that helps solve any problems that may arise. However, this user also mentions a desire for more design options. Overall, the app seems to have potential but needs improvements in terms of error handling and design options. The app's customer service is praised for their professionalism and promptness in resolving issues.
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  Omni Bizify

  ⭐️ 3.0 (2 reviews)

  🔍 Overview of features

  Omni Bizify is an all-in-one business-to-business (B2B) website feature suite that helps businesses streamline their workflow, implement logic strategies, and enhance user experience. This app offers a range of features designed specifically for B2B websites.

  One key feature is the Inquiry-Quote-Transaction mode, which allows customers and potential customers to view the website and send inquiries with their detailed requirements. The hosting company can then easily generate quotes based on these inquiries, facilitating the transaction process.

  Additionally, Omni Bizify provides a quick implementation suite of features, making it easy for businesses to set up their B2B website and start utilizing these functionalities right away. This saves time and effort for merchants, allowing them to focus on growing their business.

  By using Omni Bizify, merchants can create a professional and user-friendly B2B website that caters to their customers' needs. The streamlined workflow and logic strategies provided by the app enable efficient communication, quote generation, and transaction processing, ultimately helping businesses grow and succeed in the B2B market.

  💬 What merchants say

  Based on the user reviews, merchants highlight that Omni Bizify is helpful in quickly building a B2B website on Shopify. They appreciate the ease and efficiency of the inquiry feature, which is considered more effective than sending emails. The integration of customer data collection and questionnaire for requirements also helps merchants gain a better understanding of their customers. However, some users mention that the app could benefit from more template options. Additionally, a few merchants express concerns about the templates not working well and the unavailability of customer service. Overall, merchants recommend Omni Bizify for international trade and finding contact information for customer service.
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  Zero Spam Contact Form

  Protect and secure your contact forms from spam bots using Google reCAPTCHA.

  ⭐️ 2.9 (8 reviews) $4.95/month. 30-day free trial.

  🔍 Overview of features

  The most important features of the Zero Spam app are its ability to protect and secure contact forms from spam bots using Google reCAPTCHA, and the ability to add more fields to contact pages.

  By using Zero Spam, merchants can ensure that their contact forms are protected from spam bots and unsolicited emails, which helps to maintain the integrity of their inbox. This is particularly important for businesses that receive a high volume of inquiries and want to filter out spam messages.

  In addition, Zero Spam allows merchants to customize their contact forms by adding more fields than what is provided by default in most themes. This flexibility allows businesses to gather specific information from customers, which can be valuable for lead generation, customer support, and data collection.

  Overall, the Zero Spam app helps merchants grow their business by providing a secure and customizable solution for contact forms, ensuring that legitimate inquiries are received while filtering out unwanted spam messages.

  💬 What merchants say

  Based on the user reviews, merchants have mixed opinions about this app. Some users express dissatisfaction, stating that the app did not solve their problem of reducing contact form spam. However, one user mentions that the customer service officer, Jesper, was helpful in resolving their issues and they are now spam-free. Another user praises the app, stating that it works exceptionally well in preventing spam and highly recommends it. Overall, the app seems to have a positive impact for some users, particularly with the assistance of the customer service team. However, it may not be effective for all merchants in reducing contact form spam.
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  Form Builder Pro

  Build powerful forms with our easy-to-use Form Builder app.

  ⭐️ 2.4 (9 reviews)

  🔍 Overview of features

  The Form Builder app offers a range of features that can help a merchant grow their business. Firstly, the app allows merchants to easily create forms and gather data from customers, including file uploads. This can be useful for collecting customer feedback, conducting surveys, or capturing important information for order processing.

  Secondly, the app allows merchants to design their forms using conditional and dynamic field logic. This means they can create personalized forms that adapt based on customer input, providing a better user experience and capturing more accurate data.

  Additionally, the app offers the ability to change the look of every part of the form, ensuring it fits seamlessly with the merchant's store aesthetic. This can help create a cohesive and professional brand image.

  Furthermore, the app is fully mobile responsive, ensuring a smooth user experience on any device. This is essential in today's mobile-driven world, as it allows merchants to capture data from customers who are browsing and shopping on their smartphones.

  Overall, the Form Builder app provides an easy-to-use solution for creating and customizing forms, capturing important customer data, and enhancing the user experience, ultimately helping merchants grow their business.

  💬 What merchants say

  Based on the user reviews, merchants highlight the lack of support and responsiveness from the app's customer support team. Users complain about not receiving any response to their support requests, even for major app malfunctions. The app is described as glitchy and not performing correctly, with features breaking down and error messages appearing. One user mentioned long loading times causing clients to think the form page is blank. Overall, the reviews suggest that the app has potential but is let down by poor customer support and technical issues.

  In summary, merchants express frustration with the lack of support and responsiveness from the app's customer support team. They encounter glitches, broken features, and long loading times, leading to a negative experience. The app's potential is overshadowed by these issues, making it not worth using according to the reviews.
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  Superhappy ‑ Help Desk & FAQ

  ⭐️ 1.9 (5 reviews) Price: Free

  🔍 Overview of features

  Superhappy is an app that provides a Help Center directly on your store, allowing customers to easily access support. The most important features of the app include a Help Desk and a Knowledge Base.

  The Help Desk feature creates a ticket for every support request, giving you detailed information about the customer, their order history, and any previous tickets they have submitted. This allows you to have a comprehensive view of each customer's support history, making it easier to provide personalized and efficient assistance.

  The Knowledge Base is a collection of helpful articles and answers to frequently asked questions. This feature enables customers to find answers to common inquiries on their own, reducing the need for support tickets and improving customer satisfaction.

  By having a Help Center with Superhappy installed, merchants can streamline their customer support process, provide personalized assistance, and empower customers to find answers on their own. This ultimately leads to improved customer satisfaction, increased efficiency in handling support requests, and the ability to focus on other aspects of growing their business.

  💬 What merchants say

  Based on the user reviews, merchants have highlighted several issues with this app. One user mentioned that the Support Desk feature did not work as expected and they did not receive any response from the team despite multiple attempts to contact them. Another user reported experiencing a back-end issue that prevented them from opening the app for the past two months, and they also had difficulty getting a response from the support team. Another user mentioned a similar issue with the app not opening and displaying an error message. Overall, merchants seem to be frustrated with the lack of response and technical issues they have encountered with this app.

  In summary, merchants have expressed disappointment with the Support Desk feature and have reported difficulties in contacting the support team for assistance. Additionally, there have been multiple reports of a back-end issue preventing the app from opening and displaying error messages. These issues have led to frustration and a lack of confidence in the app's functionality and support.

  
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  Feedback Button

  The easiest way to get customer feedback right in your store.

  ⭐️ 1.3 (3 reviews) $4.50/month. 4-day free trial.

  🔍 Overview of features

  The most important features of the Feedback Button app are its ability to easily add a floating Feedback Button to a Shopify store, allowing customers to leave feedback and suggestions. This app helps merchants by providing them with valuable insights into why their customers may not be converting, allowing them to make necessary improvements to boost sales.

  By listening to customer feedback and addressing their concerns, merchants can better understand their customers' needs and preferences, enabling them to make informed decisions to improve their products and services. This app also helps increase conversion rates by allowing merchants to answer customer questions directly, providing a better shopping experience and building trust with customers.

  Additionally, the Feedback Button app enables merchants to receive valuable feedback and suggestions, which can be used to make strategic business decisions and drive growth. By actively seeking and incorporating customer feedback, merchants can continuously optimize their store and offerings, leading to increased customer satisfaction and loyalty.

  Overall, the Feedback Button app empowers merchants to engage with their customers, understand their needs, and make data-driven improvements to their business, ultimately helping them to grow and succeed.

  💬 What merchants say

  Based on the user reviews, individual merchants highlight several issues with this app. One merchant is frustrated with the inability to access and change the text displayed, as well as the app's failure to send emails. Another merchant mentions the lack of customization options, such as adding additional fields to the form. However, this merchant does appreciate the quick and friendly support from the app's team. In terms of overall summary, merchants find the app to be basic and not worth the monthly subscription fee. There is also a mention of the app not working properly on a merchant's site, leading to a request for a refund and subscription cancellation.
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  Yahini ‑ Support Widget

  All-in-one support widget featuring a contact form, callback request, WhatsApp button, and more.

  ⭐️ 0.0 (0 reviews) Free plan available

  🔍 Overview of features

  Yahini is an all-in-one support widget that can greatly benefit a merchant's business. It features a contact form, callback request, WhatsApp button, and more.

  One of the most important aspects of running a business is converting visitors into customers, and Yahini helps facilitate this process by allowing visitors to easily get in touch with the merchant and obtain the information they need almost instantly. By offering multiple communication options such as WhatsApp, Facebook Messenger, and a contact form, Yahini ensures that customers have a convenient way to reach out and have their questions answered.

  The callback request feature is especially useful as it allows customers to request a call back, saving them time and effort. Additionally, the direct call widget automatically dials the merchant's phone number when clicked, making it effortless for customers to initiate a phone call.

  By providing these various communication options, Yahini helps merchants improve customer engagement, increase conversions, and ultimately grow their business. It streamlines the customer support process and ensures that potential customers can easily get the information they need to make a purchase decision, leading to higher customer satisfaction and increased sales.

  
• 

  Formester ‑ Form Builder

  Build forms in minutes using our drag and drop builder or integrate with your existing HTML form. Email marketing features

  ⭐️ 0.0 (0 reviews)

  🔍 Overview of features

  The most important features of Formester - Form Builder are its intuitive drag-and-drop interface, customizable design options, powerful analytics, seamless integrations with popular apps like Slack and Salesforce, and built-in spam protection.

  With the drag-and-drop builder, merchants can easily create forms in minutes without any coding knowledge. This saves time and allows for quick customization of forms to match the merchant's brand.

  The powerful analytics feature provides insights into form performance and user interactions, allowing merchants to optimize their forms for better results.

  Seamless integrations with popular apps like Slack and Salesforce enable merchants to connect their forms with their existing workflows and systems, streamlining data collection and processing.

  The built-in spam protection ensures that the forms are secure and free from spam, enhancing the user experience and maintaining data integrity.

  By using Formester - Form Builder, merchants can simplify form-building, enhance user experience, and maximize their return on investment. It provides convenience, comprehensive features, and optimization opportunities for online forms, helping merchants grow their business.
• 

  GTOrderForm

  GTOrderForm allows you to create a customizable questionnaire via drag & drop.

  ⭐️ 0.0 (0 reviews) Price: Free

  🔍 Overview of features

  The most important features of GTOrderForm are its customizable questionnaire creation and the ability to receive order notifications with answers to the questions.

  With GTOrderForm, merchants can easily create personalized questionnaires by using a drag and drop interface. This allows them to collect specific information from their customers that is relevant to their business. They can also add display conditions for each field of the questionnaire, ensuring that the questions are displayed based on certain criteria.

  The app also provides the option to receive order notifications with the answers to the questions. This can be done via email, WhatsApp, or SMS, giving merchants the flexibility to choose their preferred method of receiving the information.

  These features are essential for merchants who want to gather important customer information and streamline their order process. By using GTOrderForm, merchants can improve their customer experience, make more informed business decisions, and ultimately grow their business.

  
• 

  ThanhBT: File Upload

  Add file upload field to any of your store forms.

  ⭐️ 0.0 (0 reviews) Free plan available. 7-day free trial.

  🔍 Overview of features

  The most important feature of the Advanced File Upload app is that it allows customers to attach a file in contact forms and customer registration forms. This is beneficial for businesses as it enables them to collect important files or documents from their customers directly through their website.

  This feature is particularly useful for businesses that need to collect specific information or documents from their customers. For example, if a customer wants to report an issue, they can attach an image of the problem using this app. Similarly, if a business requires customers to provide a business license during the wholesale registration process, this app can facilitate the collection of these licenses.

  Overall, the Advanced File Upload app helps businesses streamline their data collection process and improves customer experience by allowing them to easily submit relevant files or documents. By making it more convenient for customers to provide necessary information, businesses can enhance their operations and ultimately grow their business.

  
• 

  Ezy ‑ All in one chat widgets

  Chat Buttons : WhatsApp, Facebook Messenger, Telegram, Instagram, Phone, Email, Tiktok and more

  ⭐️ 0.0 (0 reviews)

  🔍 Overview of features

  Ezy Chat is a comprehensive customer communication app that allows merchants to interact with customers through various channels such as WhatsApp, Facebook Messenger, SMS, email, phone, Instagram, TikTok, and Telegram. The app offers features like click-to-call widgets, Call Now options, and customizable chat widgets to enhance accessibility and improve client support.

  Merchants can increase sales conversions and generate leads by utilizing the versatile live chat buttons available on the app. Additionally, Ezy Chat enables merchants to close sales through popular platforms like WhatsApp, Facebook Messenger, Phone Calls, and TikTok. The ability to customize chat widget appearance, including color, position, icons, and welcome messages, allows businesses to match their brand aesthetics. Overall, Ezy Chat provides a seamless and efficient way for merchants to communicate with customers, leading to improved customer service and increased sales.
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  Customer's Feedback & Question

  ⭐️ 0.0 (0 reviews) Price: Free

  
• 

  My File Field

  Add a file-attachment field to your existing native contact form

  ⭐️ 0.0 (0 reviews) $5.99/month. 7-day free trial.

  🔍 Overview of features

  My File Field is an app that allows you to add a file-attachment field to your existing native contact form on your Shopify store. This feature is important because it enables your site visitors to conveniently send files along with their queries.

  The app supports native Shopify contact forms on Online Store 2.0 themes, making it compatible with the latest Shopify updates. It also offers Dropbox integration, allowing you to easily store and manage the files sent through the contact form.

  With My File Field, you have full control over the design and functionality of the file field. You can easily adjust the spacing, reposition the field and label, and customize the file field label's title. This flexibility ensures that the file attachment feature seamlessly integrates with your existing contact form and matches your store's branding.

  Enabling and disabling the file field is also straightforward, giving you the ability to control when you want to accept file attachments from your customers.

  By adding a file-attachment field to your contact form, you make it easier for your customers to provide additional information or send relevant files, ultimately improving their experience and helping you grow your business.
• 

  Quick Contact

  Visitors can get contact form and send inquiry quickly at any page to make it easier

  ⭐️ 0.0 (0 reviews) $4.99/month. 3-day free trial.

  🔍 Overview of features

  This app provides a sliding or toggle contact form that allows visitors to easily send inquiries or feedback to the store owner from any page on the website. The contact form can be customized with different styles and settings, including the ability to upload a custom toggle button, logo, and background image. Additionally, the contact form fields can be modified to fit the merchant's needs.

  By using this app, merchants can make it easier for visitors to contact them, increasing customer engagement and improving customer service. The quick and convenient nature of the contact form encourages visitors to reach out with inquiries or feedback, potentially leading to more sales or conversions. The ability to customize the form's appearance also allows merchants to maintain a consistent brand image throughout their website.

  Overall, this app helps merchants grow their business by streamlining communication with customers and providing a visually appealing and user-friendly contact form.
• 

  TI: Business Listing

  App to manage the location and addresses of all your stores and offices & its branches.

  ⭐️ 0.0 (0 reviews) $20/month. 3-day free trial.

  🔍 Overview of features

  The most important features of the app are:

  1. Multiple Store Addresses: The app allows you to add and manage the addresses of all your stores and offices, including their branches. This feature is essential for businesses with multiple physical locations.

  2. Google Map Integration: With the Google Map feature, your users can easily see the exact location of each store on an interactive map. This helps customers navigate to your stores more conveniently.

  3. Contact Form for Each Store: The app provides a contact form for each store, allowing customers to get in touch with a specific location directly. This feature enhances communication between your business and your valuable customers.

  4. Customizable Front-end Display: You have the flexibility to choose which features you want to display on the front-end of your website. This customization allows you to tailor the app to your specific business needs.

  By using this app, merchants can effectively manage and showcase the locations of their stores and offices, making it easier for customers to find and contact them. This can ultimately lead to increased foot traffic and customer engagement, helping the business grow.
• 

  Chatify Whatsapp Widget

  Enhance sales and support with WhatsApp Widget. Easily connect with customers for quick assistance

  ⭐️ 0.0 (0 reviews) $2/month

  🔍 Overview of features

  The WhatsApp Widget app is a powerful tool for enhancing sales and support for merchants. It allows them to easily connect with customers for quick assistance, leading to improved customer satisfaction and increased sales.

  The app offers a customizable WhatsApp Popup Widget that can be easily enabled on the merchant's website. This widget allows shoppers to connect with support contacts effortlessly.

  Key features of the app include the ability to add up to 10 contacts, automatic redirect to WhatsApp with the selected contact, and the display of contact roles in the widget.

  By using the WhatsApp Widget app, merchants can enhance their store's theme and improve customer outreach. This app enables a seamless customer support experience, making it easier for merchants to assist customers and provide quick resolutions to their queries or concerns. Ultimately, this app can help merchants grow their business by improving customer satisfaction and increasing sales.