15 Best Contact form Shopify Apps in 2025

Acerill Form Builder

Display a form on your store in a few easy steps. Supports file uploads.

⭐️ 5.0 (36 reviews) Free plan available

🔍 Overview of features

This app allows you to easily create and display forms on your Shopify store without any coding skills required. The most important features of this app are:

1. Form Creation: You can create unlimited forms and customize them according to your needs. This allows you to collect specific information from customers, such as feedback, inquiries, or custom order details.

2. Display Options: You can choose where to display the form on your store, whether it's on a page, product page, or cart page. This ensures that the form is easily accessible to customers at various stages of their shopping journey.

3. Submission Behavior: When a customer submits a form, you can configure what happens next. This includes options such as sending an email notification, updating a Google Sheet, or creating a customer or metafield in Shopify. These integrations help streamline your business processes and ensure that you can easily manage and respond to form submissions.

By using this app, merchants can improve their customer engagement and streamline their data collection processes. It allows them to gather valuable information from customers and take actions based on the submitted form data. This, in turn, helps merchants grow their business by providing better customer service and making data-driven decisions.

💬 What merchants say

Merchants highlight the exceptional customer support provided by this app. They mention that the support team is quick to respond and goes above and beyond to accommodate their needs. The app developers even provided a custom solution for a specific feature request in a short amount of time. Users also appreciate the affordable price of the app and its functionality, particularly the options for sending emails via SMTP and creating custom notification emails. Overall, merchants are extremely satisfied with this app, finding it to be exactly what they were looking for and expressing gratitude for its addition to their Shopify store.
Dolly ‑ ChatbotAI

The AI chatbot that helps merchants communicate naturally with customers. Multilingual, customizable

⭐️ 5.0 (1 review) $25/month. 7-day free trial.

🔍 Overview of features

Dolly, an AI chatbot, offers several important features that can help merchants grow their business.

Firstly, Dolly provides Natural Language Processing (NLP) capabilities, enabling effortless and natural communication between customers and merchants. This helps improve customer satisfaction by ensuring that inquiries are understood and responded to accurately.

Secondly, Dolly is multilingual, allowing businesses to cater to a global audience. This feature is essential for merchants looking to expand their reach and attract customers from different regions.

Additionally, Dolly offers easy customization options, allowing businesses to seamlessly integrate the chatbot with their brand. This ensures that the chatbot's responses and appearance align with the merchant's unique identity.

By leveraging the integration of OpenAI and GPT, Dolly provides a powerful AI chatbot solution that can save merchants valuable time by automating customer communication. This time can then be allocated to other important tasks, such as product development or marketing strategies. Overall, Dolly is a valuable tool for merchants looking to streamline customer communication, improve satisfaction, and grow their business.

💬 What merchants say

Einige Händler betonen auch die Effektivität des Bots bei der Kundenbetreuung. Er ist in der Lage, Kundenanfragen schnell zu beantworten und ihnen bei der Navigation durch die Website zu helfen. Einige Händler haben auch positive Erfahrungen mit der Integration des Bots in andere Plattformen wie Facebook Messenger gemacht. Die Möglichkeit, automatisierte Marketingkampagnen zu erstellen, wird ebenfalls als nützliches Feature hervorgehoben.

Insgesamt sind die Händler mit dieser App sehr zufrieden. Sie schätzen die Intelligenz und Lernfähigkeit des Bots sowie die benutzerfreundliche Oberfläche. Die Effektivität bei der Kundenbetreuung und die Integration in verschiedene Plattformen werden ebenfalls positiv bewertet. Die App wird als stabil und zuverlässig beschrieben, ohne technische Probleme oder Abstürze. Die Händler sind von den Funktionen dieser App überzeugt und empfehlen sie gerne weiter.
Xenforum

Create a forum for people interested in your brand. Stay connected with existing customers.

⭐️ 3.6 (19 reviews)

🔍 Overview of features

Xenforum is an app that allows you to easily add a forum to your Shopify store. Having a forum can help your business in several ways. Firstly, it helps you build a community around your brand, allowing customers to connect and engage with like-minded people who are interested in your products. This not only creates a sense of belonging and loyalty among your customers but also provides valuable insights into their needs and preferences.

Secondly, a forum enables customers to share and discuss any problems or issues they may have with your products or services. This allows you to address these concerns directly and provide timely solutions, improving customer satisfaction and reducing potential negative experiences.

Lastly, Xenforum has the feature of sending automatic notifications to users about forum activities. This helps to keep customers engaged and informed about new discussions, updates, and promotions, ultimately driving long-term sales.

Overall, Xenforum is a valuable app for fostering customer engagement, building a community, and addressing customer needs, all of which can contribute to the growth and success of your business.

💬 What merchants say

Merchants highlight the excellent customer service provided by Chris, the ease of use and user-friendly interface of the app, the pleasing overall look, and the integration with the Shopify website login. Some users mention that they will report back on the controls for spam control and mention a slight slowness in the app, which they plan to test further.

Overall, merchants highly recommend this app for building a community chat space on their website. They appreciate the app's functionality, user-friendliness, and the ability to avoid the drawbacks of using social platforms. The integration with Shopify's login system is also praised. While some users mention concerns about spam control and a slight slowness in the app, the positive aspects of the app outweigh these minor issues.
ESC ‑ Contact Form Builder

Create unlimited, customized contact forms that blend into your store with ease.

⭐️ 3.4 (5 reviews)

🔍 Overview of features

The most important features of the Contact Forms app are the ability to create unlimited, customized contact forms and the integration with analytics and marketing platforms.

With this app, merchants can easily build contact forms that blend seamlessly into their store, without the use of iFrames. They have total control over the design and can embed the forms anywhere on their site. This allows them to collect valuable information from visitors and communicate with them in a meaningful way.

The app also provides integrated analytics, which helps merchants understand how visitors navigate and use their store. This data can be used to optimize the user experience and make informed business decisions.

Furthermore, Contact Forms integrates with marketing platforms, allowing merchants to connect their forms with any part of their store. This enables them to capture leads, segment their audience, and personalize their marketing efforts.

Overall, Contact Forms is a powerful tool for merchants to create professional, customizable contact forms, gain insights into visitor behavior, and seamlessly integrate their forms with their marketing strategy. It can help merchants grow their business by improving customer communication and optimizing their marketing efforts.

💬 What merchants say

Based on the provided user reviews, merchants highlight the ease of use and customization options of this app. They appreciate that it allows for easy customization of the contact form and the ability to send it to multiple email addresses. Merchants also mention that the app is a perfect solution at a relatively inexpensive price. However, some users express dissatisfaction with the customer service and support provided by the app. They mention that only 50% of their questions were answered and that they had to wait for more than 2 weeks for a reply. Overall, merchants recommend this app for its seamless integration, exemplary support, and the ability to customize the autoresponder email with the client's logo.
Zeal FormFactory

Zeal FormFactory allowing you to create any custom forms with intuitive functionalities.

⭐️ 3.3 (3 reviews)

🔍 Overview of features

Zeal FormFactory is a powerful app that allows merchants to create custom forms for their Shopify store. With its intuitive functionalities, merchants can easily build dynamic forms without the need for coding or technical knowledge.

One of the most important features of Zeal FormFactory is its ability to create multiple forms for the store. This means that merchants can create different forms for various purposes such as contact forms, feedback forms, order forms, and more. This flexibility allows merchants to tailor their forms to their specific business needs.

Another key feature is the option to create unlimited forms at an affordable price. This is beneficial for businesses that require multiple forms or anticipate future growth. The app offers a cost-effective solution that allows merchants to create as many forms as they need without breaking the bank.

Additionally, Zeal FormFactory provides an export PDF option for each form in email. This feature is especially useful for businesses that require printable forms or need to send form responses to customers or other stakeholders.

Overall, Zeal FormFactory is a valuable app that can help merchants grow their business by providing a seamless and efficient way to create custom forms for their Shopify store.

💬 What merchants say

Based on the user reviews, there are a couple of issues that stand out with this app. One user mentions that there is an error with the "other" field on the custom donation form, where the user is unable to add a custom amount as it gives an error message. Another user appreciates the app's functionality and ease of use, as well as the prompt and professional customer service that helps solve any problems that may arise. However, this user also mentions a desire for more design options. Overall, the app seems to have potential but needs improvements in terms of error handling and design options. The app's customer service is praised for their professionalism and promptness in resolving issues.
Zero Spam Contact Form

Protect and secure your contact forms from spam bots using Google reCAPTCHA.

⭐️ 2.9 (8 reviews) $4.95/month. 30-day free trial.

🔍 Overview of features

The most important features of the Zero Spam app are its ability to protect and secure contact forms from spam bots using Google reCAPTCHA, and the ability to add more fields to contact pages.

By using Zero Spam, merchants can ensure that their contact forms are protected from spam bots and unsolicited emails, which helps to maintain the integrity of their inbox. This is particularly important for businesses that receive a high volume of inquiries and want to filter out spam messages.

In addition, Zero Spam allows merchants to customize their contact forms by adding more fields than what is provided by default in most themes. This flexibility allows businesses to gather specific information from customers, which can be valuable for lead generation, customer support, and data collection.

Overall, the Zero Spam app helps merchants grow their business by providing a secure and customizable solution for contact forms, ensuring that legitimate inquiries are received while filtering out unwanted spam messages.

💬 What merchants say

Based on the user reviews, merchants have mixed opinions about this app. Some users express dissatisfaction, stating that the app did not solve their problem of reducing contact form spam. However, one user mentions that the customer service officer, Jesper, was helpful in resolving their issues and they are now spam-free. Another user praises the app, stating that it works exceptionally well in preventing spam and highly recommends it. Overall, the app seems to have a positive impact for some users, particularly with the assistance of the customer service team. However, it may not be effective for all merchants in reducing contact form spam.
Superhappy ‑ Help Desk & FAQ

⭐️ 1.9 (5 reviews) Price: Free

🔍 Overview of features

Superhappy is an app that provides a Help Center directly on your store, allowing customers to easily access support. The most important features of the app include a Help Desk and a Knowledge Base.

The Help Desk feature creates a ticket for every support request, giving you detailed information about the customer, their order history, and any previous tickets they have submitted. This allows you to have a comprehensive view of each customer's support history, making it easier to provide personalized and efficient assistance.

The Knowledge Base is a collection of helpful articles and answers to frequently asked questions. This feature enables customers to find answers to common inquiries on their own, reducing the need for support tickets and improving customer satisfaction.

By having a Help Center with Superhappy installed, merchants can streamline their customer support process, provide personalized assistance, and empower customers to find answers on their own. This ultimately leads to improved customer satisfaction, increased efficiency in handling support requests, and the ability to focus on other aspects of growing their business.

💬 What merchants say

Based on the user reviews, merchants have highlighted several issues with this app. One user mentioned that the Support Desk feature did not work as expected and they did not receive any response from the team despite multiple attempts to contact them. Another user reported experiencing a back-end issue that prevented them from opening the app for the past two months, and they also had difficulty getting a response from the support team. Another user mentioned a similar issue with the app not opening and displaying an error message. Overall, merchants seem to be frustrated with the lack of response and technical issues they have encountered with this app.

In summary, merchants have expressed disappointment with the Support Desk feature and have reported difficulties in contacting the support team for assistance. Additionally, there have been multiple reports of a back-end issue preventing the app from opening and displaying error messages. These issues have led to frustration and a lack of confidence in the app's functionality and support.
Customer's Feedback & Question

⭐️ 0.0 (0 reviews) Price: Free
Chatify Whatsapp Widget

Enhance sales and support with WhatsApp Widget. Easily connect with customers for quick assistance

⭐️ 0.0 (0 reviews) $2/month

🔍 Overview of features

The WhatsApp Widget app is a powerful tool for enhancing sales and support for merchants. It allows them to easily connect with customers for quick assistance, leading to improved customer satisfaction and increased sales.

The app offers a customizable WhatsApp Popup Widget that can be easily enabled on the merchant's website. This widget allows shoppers to connect with support contacts effortlessly.

Key features of the app include the ability to add up to 10 contacts, automatic redirect to WhatsApp with the selected contact, and the display of contact roles in the widget.

By using the WhatsApp Widget app, merchants can enhance their store's theme and improve customer outreach. This app enables a seamless customer support experience, making it easier for merchants to assist customers and provide quick resolutions to their queries or concerns. Ultimately, this app can help merchants grow their business by improving customer satisfaction and increasing sales.
Formester ‑ Form Builder

Build forms in minutes using our drag and drop builder or integrate with your existing HTML form. Email marketing features

⭐️ 0.0 (0 reviews)

🔍 Overview of features

The most important features of Formester - Form Builder are its intuitive drag-and-drop interface, customizable design options, powerful analytics, seamless integrations with popular apps like Slack and Salesforce, and built-in spam protection.

With the drag-and-drop builder, merchants can easily create forms in minutes without any coding knowledge. This saves time and allows for quick customization of forms to match the merchant's brand.

The powerful analytics feature provides insights into form performance and user interactions, allowing merchants to optimize their forms for better results.

Seamless integrations with popular apps like Slack and Salesforce enable merchants to connect their forms with their existing workflows and systems, streamlining data collection and processing.

The built-in spam protection ensures that the forms are secure and free from spam, enhancing the user experience and maintaining data integrity.

By using Formester - Form Builder, merchants can simplify form-building, enhance user experience, and maximize their return on investment. It provides convenience, comprehensive features, and optimization opportunities for online forms, helping merchants grow their business.
Ezy ‑ All in one chat widgets

Chat Buttons : WhatsApp, Facebook Messenger, Telegram, Instagram, Phone, Email, Tiktok and more

⭐️ 0.0 (0 reviews)

🔍 Overview of features

Ezy Chat is a comprehensive customer communication app that allows merchants to interact with customers through various channels such as WhatsApp, Facebook Messenger, SMS, email, phone, Instagram, TikTok, and Telegram. The app offers features like click-to-call widgets, Call Now options, and customizable chat widgets to enhance accessibility and improve client support.

Merchants can increase sales conversions and generate leads by utilizing the versatile live chat buttons available on the app. Additionally, Ezy Chat enables merchants to close sales through popular platforms like WhatsApp, Facebook Messenger, Phone Calls, and TikTok. The ability to customize chat widget appearance, including color, position, icons, and welcome messages, allows businesses to match their brand aesthetics. Overall, Ezy Chat provides a seamless and efficient way for merchants to communicate with customers, leading to improved customer service and increased sales.
Yahini ‑ Support Widget

All-in-one support widget featuring a contact form, callback request, WhatsApp button, and more.

⭐️ 0.0 (0 reviews) Free plan available

🔍 Overview of features

Yahini is an all-in-one support widget that can greatly benefit a merchant's business. It features a contact form, callback request, WhatsApp button, and more.

One of the most important aspects of running a business is converting visitors into customers, and Yahini helps facilitate this process by allowing visitors to easily get in touch with the merchant and obtain the information they need almost instantly. By offering multiple communication options such as WhatsApp, Facebook Messenger, and a contact form, Yahini ensures that customers have a convenient way to reach out and have their questions answered.

The callback request feature is especially useful as it allows customers to request a call back, saving them time and effort. Additionally, the direct call widget automatically dials the merchant's phone number when clicked, making it effortless for customers to initiate a phone call.

By providing these various communication options, Yahini helps merchants improve customer engagement, increase conversions, and ultimately grow their business. It streamlines the customer support process and ensures that potential customers can easily get the information they need to make a purchase decision, leading to higher customer satisfaction and increased sales.
My File Field

Add a file-attachment field to your existing native contact form

⭐️ 0.0 (0 reviews) $5.99/month. 7-day free trial.

🔍 Overview of features

My File Field is an app that allows you to add a file-attachment field to your existing native contact form on your Shopify store. This feature is important because it enables your site visitors to conveniently send files along with their queries.

The app supports native Shopify contact forms on Online Store 2.0 themes, making it compatible with the latest Shopify updates. It also offers Dropbox integration, allowing you to easily store and manage the files sent through the contact form.

With My File Field, you have full control over the design and functionality of the file field. You can easily adjust the spacing, reposition the field and label, and customize the file field label's title. This flexibility ensures that the file attachment feature seamlessly integrates with your existing contact form and matches your store's branding.

Enabling and disabling the file field is also straightforward, giving you the ability to control when you want to accept file attachments from your customers.

By adding a file-attachment field to your contact form, you make it easier for your customers to provide additional information or send relevant files, ultimately improving their experience and helping you grow your business.
Quick Contact

Visitors can get contact form and send inquiry quickly at any page to make it easier

⭐️ 0.0 (0 reviews) $4.99/month. 3-day free trial.

🔍 Overview of features

This app provides a sliding or toggle contact form that allows visitors to easily send inquiries or feedback to the store owner from any page on the website. The contact form can be customized with different styles and settings, including the ability to upload a custom toggle button, logo, and background image. Additionally, the contact form fields can be modified to fit the merchant's needs.

By using this app, merchants can make it easier for visitors to contact them, increasing customer engagement and improving customer service. The quick and convenient nature of the contact form encourages visitors to reach out with inquiries or feedback, potentially leading to more sales or conversions. The ability to customize the form's appearance also allows merchants to maintain a consistent brand image throughout their website.

Overall, this app helps merchants grow their business by streamlining communication with customers and providing a visually appealing and user-friendly contact form.
TI: Business Listing

App to manage the location and addresses of all your stores and offices & its branches.

⭐️ 0.0 (0 reviews) $20/month. 3-day free trial.

🔍 Overview of features

The most important features of the app are:

1. Multiple Store Addresses: The app allows you to add and manage the addresses of all your stores and offices, including their branches. This feature is essential for businesses with multiple physical locations.

2. Google Map Integration: With the Google Map feature, your users can easily see the exact location of each store on an interactive map. This helps customers navigate to your stores more conveniently.

3. Contact Form for Each Store: The app provides a contact form for each store, allowing customers to get in touch with a specific location directly. This feature enhances communication between your business and your valuable customers.

4. Customizable Front-end Display: You have the flexibility to choose which features you want to display on the front-end of your website. This customization allows you to tailor the app to your specific business needs.

By using this app, merchants can effectively manage and showcase the locations of their stores and offices, making it easier for customers to find and contact them. This can ultimately lead to increased foot traffic and customer engagement, helping the business grow.

Best Contact form Shopify Apps in 2025

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