Shopify Apps Weekly / Best Shopify Apps / Customer order tracking

Best Customer order tracking Shopify Apps in 2024

Shopify apps in the customer order tracking category generally allow merchants to provide their customers with real-time updates on the status of their orders. These apps can help merchants improve their customer experience by reducing the number of inquiries related to order status and shipping times. Some customer order tracking apps even allow merchants to customize the tracking page with their own branding and messaging, which can help build trust and loyalty with their customers. By providing customers with a seamless and transparent order tracking experience, merchants can improve customer satisfaction and ultimately drive repeat business.

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  Parcel Panel Order Tracking

  Improve customer satisfaction & boost your sales with a branded post-purchase tracking experience.

  ⭐️ 5.0 (3,101 reviews)

  🔍 Overview of features

  The most important features of this app are:

  1. Real-time order tracking: Merchants can track their orders in real-time and deal with any exceptions before customers complain. This helps improve customer satisfaction and ensures a smooth shipping experience.

  2. Automated shipping notifications: The app automatically sends shipping notifications to keep customers informed about the status of their orders. This reduces customer inquiries and provides a better post-purchase experience.

  3. Branded and multilingual tracking page: Merchants can create a customized tracking page with their brand elements and support multiple languages. This eliminates the need to answer customer questions like "Where is my order?" and enhances the overall customer experience.

  4. Smart upsell system: The app provides a smart upsell system to help merchants drive more sales. They can offer relevant product recommendations to customers during the tracking process, increasing the chances of upselling.

  5. Powerful analytics and optimization: Merchants can access powerful analytics to gain insights into their shipping performance. They can take data-driven actions to optimize their shipping solutions and improve efficiency.

  6. Chinese origin hiding: This feature is particularly useful for dropshippers. With just one click, merchants can hide all Chinese origin information, ensuring a seamless dropshipping experience.

  7. 24/7 customer support: The app offers round-the-clock customer support via online chat or email, providing assistance whenever merchants need it.

  Overall, this app helps improve customer satisfaction, reduce customer inquiries, drive more sales, optimize shipping solutions, and support dropshipping businesses.

  💬 What merchants say

  Based on the user reviews, there are mixed opinions about the Order Tracking app. One merchant highlights the frustration of being prompted to upgrade plans when it is not necessary and mentions overpaying for unused credits. However, the app's team later reached out to refund a portion of the overpayments and created a personalized plan, improving the cost-effectiveness for the merchant. Another merchant gives a highly positive review, praising the app for its exceptional order tracking capabilities, user-friendly interface, real-time tracking feature, and responsive customer support. On the other hand, there is a strongly negative review from a merchant who experienced issues with the app, including incorrect order statuses and disputes caused by inaccurate tracking, resulting in financial losses. Overall, the Order Tracking app seems to have a useful and intuitive interface, effective tracking features, and responsive support, but there are some concerns regarding billing and functionality issues that need to be addressed.
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  Synctrack PayPal Tracking Sync

  Auto-sync PayPal tracking info & Stripe. Faster PayPal funds release and build trust with PayPal

  ⭐️ 5.0 (434 reviews)

  🔍 Overview of features

  The Synctrack app provides several important features to help merchants grow their business.

  Firstly, it allows for the automatic synchronization of tracking information to PayPal and Stripe, ensuring that tracking numbers are synced in just 5 seconds with one click. This helps to build trust with customers and avoid disputes by providing clear proof of delivery.

  Additionally, Synctrack enables the syncing of old orders to PayPal and Stripe within 365 days, reducing the risk of money being put on hold or held in reserves. This helps to improve cash flow and avoid any unwanted delays in receiving funds.

  Furthermore, the app allows for the instant addition of tracking information to support PayPal in verifying the merchant's account more quickly. This contributes to gaining trust and transparency with PayPal, which can lead to faster fund releases and the ability to confidently defend any disputes.

  Synctrack also provides a convenient and cost-saving solution by automating the syncing process, reducing manual work and protecting the merchant's cash flow. The app also offers a powerful yet easy-to-use dashboard to monitor the status of PayPal tracking sync.

  Overall, Synctrack helps merchants to streamline their order management and payment processes, improve cash flow, and build trust with customers and payment providers, ultimately contributing to the growth of their business.

  💬 What merchants say

  Merchants have highlighted the excellent functionality and reliability of the Synctrack Sync Tracking Info app for Shopify. They praise its ability to sync transactions from both PayPal and PayFlow, which sets it apart from other PayPal sync apps available on the Shopify app store. The app's user-friendly interface, customization options, and real-time tracking updates are also highly appreciated. The exceptional customer service provided by Agent Tracy and Anna is another standout feature mentioned by users, with quick and helpful responses to inquiries. Overall, merchants highly recommend the app for its efficient tracking management, time-saving automation, and reliable syncing capabilities between PayPal and Shopify.
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  CODFIRM COD Verification Suite

  OTP verify your COD orders, convert COD orders to Prepaid, and detect COD orders with high RTO risk.

  ⭐️ 5.0 (77 reviews)

  🔍 Overview of features

  CODfirm is an app that can help merchants reduce their Cash On Delivery (COD) Return to Origin (RTO) issues and minimize COD losses. The app offers several key features to achieve this.

  First, CODfirm verifies COD orders by sending an OTP to customers, validating their shipping mobile number and intent to purchase. This helps ensure that the customer is genuine and serious about their order.

  Second, the app checks the credibility of each order and highlights those with a high risk of RTO. This allows merchants to identify potentially problematic orders before shipping them out, reducing the chances of returns and associated costs.

  Third, CODfirm provides a smart offer and discounting feature to incentivize customers to convert their COD orders to prepaid. By offering discounts or other incentives, merchants can encourage customers to pay upfront, reducing the reliance on COD and further minimizing RTO risk.

  Additionally, CODfirm enables merchants to send COD to prepaid conversion messages to customers via WhatsApp, making the process convenient and seamless. The app also facilitates communication with customers by sending confirmation, shipping, out for delivery, and delivered alerts through WhatsApp.

  Overall, CODfirm helps merchants to verify COD orders, identify high-risk orders, convert COD orders to prepaid, and improve communication with customers. By implementing these features, merchants can reduce COD losses and enhance the efficiency and profitability of their business.

  💬 What merchants say

  Merchants highlight the simplicity and transparency of the transactional process provided by this app. They mention that it has reduced their rate of cancellation and allowed them to convert more orders from COD to prepaid without any issues. The OTP functionality for order confirmation through text and WhatsApp messages is praised as being superior to other solutions. Merchants also appreciate the fantastic support provided during setup. Overall, this app is highly recommended for stores in India as it helps with COD order confirmation, reduces RTO, and enables COD to prepaid options through WhatsApp integration.
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  Wonderment Post‑Purchase

  Wonderment Post-Purchase enables brands to communicate updates and deliver better experiences.

  ⭐️ 5.0 (75 reviews)

  🔍 Overview of features

  Wonderment is an app that provides merchants with control over their shipping and customer experience data. The app offers features that allow merchants to quickly find stalled shipments and reveal patterns with their fulfillment and carriers. This data-driven insight helps merchants make informed decisions to improve delivery and prevent customer inquiries such as "Where's My Order?".

  By using Wonderment, merchants can eliminate shipping blind spots and gain better visibility into their fulfillment process. This helps to prevent delays and ensures that customers receive their orders in a timely manner. By providing a seamless and efficient delivery experience, merchants can drive customer satisfaction and encourage repeat purchases.

  In addition, Wonderment's ability to analyze shipping data can help merchants identify areas for improvement in their fulfillment operations. By making data-driven decisions, merchants can optimize their shipping processes, reduce costs, and increase efficiency.

  Overall, Wonderment is a powerful tool that empowers merchants to take control of their shipping and customer experience data. By leveraging this data to improve delivery and customer satisfaction, merchants can ultimately grow their business and drive repeat customers.

  💬 What merchants say

  Merchants highlight the excellent customer service and support provided by the Wonderment app team. They appreciate the team's willingness to help with troubleshooting and their genuine concern for the success of their customers' businesses. Users also find the app helpful in proactively addressing shipping concerns and providing timely updates to customers, leading to a positive customer experience. The ability to customize email flows and tracking information is also praised, especially by merchants who may not be tech-savvy. Overall, merchants find the Wonderment app to be amazing, providing a fantastic experience for their customers and reducing the workload for the merchants themselves.
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  Swiss Post Label Printer

  Create letters and parcel shipping labels from Swiss Post with the Swiss Post Label Printer App

  ⭐️ 5.0 (27 reviews) Free plan available

  🔍 Overview of features

  The Swiss Post Label Printer App is a time-saving tool that allows merchants to generate and print Swiss Post shipping labels directly from their shop's backend. With just two clicks, merchants can easily create labels without the need for copy-pasting addresses or tracking numbers.

  Key features of the app include the ability to generate labels directly from the order overview, store tracking information in the order and send it to the customer, and generate labels for both letters and parcels. Merchants can also print labels conveniently with their own A4 or label printer.

  By using this app, merchants can save a significant amount of time on shipping processes. They no longer have to manually enter shipping information or track packages separately. This automation streamlines the shipping process, allowing merchants to focus on other aspects of their business and ultimately grow their business more efficiently.

  💬 What merchants say

  Merchants highlight that this app is super and does exactly what it is supposed to do, saving them a lot of time and resources. They highly recommend it and are happy with how it simplifies their work effectively. They also mention that the app's integration is easy and it functions smoothly. Additionally, they appreciate the quick response to their inquiries.

  Overall, merchants have a positive opinion of this app. They find it efficient and reliable in helping them streamline their tasks and save resources. The app's seamless functionality and responsive customer support contribute to their satisfaction. They highly recommend it to other merchants.

  
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  StatusPro ‑ Order Status

  Apply custom statuses to your orders and keep customers updated on order progress

  ⭐️ 5.0 (22 reviews) From $9/month. 14-day free trial.

  🔍 Overview of features

  This app allows merchants to apply custom statuses to their orders, keeping customers informed and reducing inquiries. With custom statuses, merchants can create personalized order updates that apply to their business. Each status can be associated with its own email template, ensuring that customers receive relevant and timely communications.

  The app also includes a convenient order lookup page, which allows customers to easily track the progress of their orders. This feature helps to further minimize customer inquiries and improve overall customer satisfaction.

  Additionally, the app offers the ability to send automated emails to customers or third parties when the order status changes. This helps to keep all relevant parties informed and ensures a seamless order management process.

  Merchants can also update the order status via QR code scan on their smartphones, providing a quick and efficient way to update orders on the go.

  Finally, the app allows merchants to attach images or PDF documents to status changes, enabling them to provide additional information or documentation as needed.

  Overall, this app helps merchants improve customer satisfaction, reduce inquiries, and streamline their order management process.

  💬 What merchants say

  Based on the provided user reviews, merchants highlight the smooth deployment and customization capabilities of the app. They appreciate the developer's responsiveness and quick turnaround time in adding requested features to the app. The ability to see different stages of orders and send emails to customers in multiple languages is also highly praised. Some merchants specifically mention that the app fills a gap in Shopify's functionality and provides a clean and intuitive user experience. Overall, merchants recommend the app for its functionality, responsiveness of the app team, and its ability to meet their specific business requirements.
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  Paltrack PayPal Tracking Sync

  Install Paltrack and get your money out of paypal hold faster

  ⭐️ 5.0 (14 reviews)

  🔍 Overview of features

  Paltrack is an app that helps merchants streamline their PayPal payment process and avoid having their funds held by PayPal for extended periods. By automatically adding tracking numbers to PayPal accounts, Paltrack prevents PayPal limitations and saves merchants hours of manual data entry.

  The app also helps merchants keep their customers comfortable and avoid disputes by providing accurate tracking information. This improves cash flow and makes it easier for businesses to grow.

  Paltrack offers several key features that are beneficial to merchants. Firstly, it auto-syncs shipped order tracking data to PayPal in real-time, reducing the likelihood of PayPal placing holds on funds. It also auto-routes the carrier name to officially supported PayPal carriers, ensuring accurate and reliable tracking information. Additionally, Paltrack provides email reports, notifying merchants of how many orders have been synced regularly.

  By using Paltrack, merchants can become eligible for PayPal Seller Protection, which provides added security for their transactions. Overall, Paltrack is a valuable tool for merchants looking to expedite their PayPal payment process and improve their cash flow, ultimately facilitating business growth.

  💬 What merchants say

  Based on the user reviews, merchants highlight that TrackiPay is the most advanced PayPal tracking app on the Shopify App Store. They appreciate that the app allows them to select the correct carrier for tracking numbers, which enables PayPal to recognize and release the money earlier. Users also mention that the app successfully adds tracking numbers to PayPal, helping to prevent holds on funds due to growth. The support provided by the app is also praised, with merchants noting that the live chat feature allows for immediate assistance. Overall, merchants recommend TrackiPay for its effectiveness in syncing tracking numbers with PayPal and its helpful support.
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  iTrack ‑ Order Tracking

  Fake Order Tracking for Dropshipping stores, no more Chinese Tracking Number, easy to setup.

  ⭐️ 5.0 (12 reviews) Free plan available

  🔍 Overview of features

  The Custom Fake Order Tracking app is designed to help merchants in the dropshipping industry manage their order tracking and provide accurate information to their customers. The most important features of this app include:

  1. Customized Tracking Page: Merchants can generate and customize a tracking page that matches their brand image. This helps to reassure customers about their order status and reduces the need for after-sales support.

  2. Shipping Time Control: Merchants can choose the shipping time they want to show to customers, even if it differs from the actual delivery time. This is especially useful for slow delivery times, ensuring customers are aware of the expected timeframe.

  3. Multiple Tracking Options: The app offers more than 17 track order options, allowing merchants to choose the most suitable method for their business.

  4. Minimize Customer Support Inquiries: By providing accurate and customized tracking information, the app helps to save time and reduce the number of customer support inquiries related to order tracking.

  Overall, the Custom Fake Order Tracking app is a valuable tool for dropshipping merchants who want to streamline their order tracking process, provide better customer service, and grow their business by minimizing after-sales support.

  💬 What merchants say

  Based on the provided user reviews, merchants highlight the ease of use, cleanliness, and functionality of the app. They appreciate the ability to provide customers with a simple and convenient way to track their orders directly from the store. Users also mention the fast and helpful customer support, specifically mentioning Julien.

  Overall, merchants describe this app as easy, clean, and nice to have. They consider it the best tracking delivery estimation app and appreciate the quick setup process. The positive experiences with customer support are also emphasized. Merchants highly recommend this app and express gratitude towards the developer, specifically mentioning Julien.

  
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  GO Rescue Payments

  Automatically cancel any pending payments after x hours/days.

  ⭐️ 5.0 (8 reviews)

  🔍 Overview of features

  The Auto-cancel Unpaid Orders app is a powerful tool for merchants to automatically cancel any pending payments after a certain number of hours or days. With the ability to define their own rules, merchants have complete control over when and how pending payments are cancelled. This feature is particularly useful for preventing inventory from being tied up in unpaid orders, as the app will automatically unblock the inventory in these orders.

  Additionally, the app allows merchants to cancel pending orders based on payment method. This can be helpful for merchants who want to ensure that orders with certain payment methods are cancelled if they remain unpaid for a certain period of time.

  Another valuable feature of the app is the ability to recover pending payments. This can help merchants increase their revenue by reminding customers to complete their payments and providing them with an easy way to do so.

  Overall, the Auto-cancel Unpaid Orders app is an essential tool for merchants looking to streamline their order management process, prevent inventory from being tied up in unpaid orders, and increase revenue by recovering pending payments.

  💬 What merchants say

  Based on the user reviews, merchants highlight that this app is easy to use and has a helpful support team. They appreciate that the app allows them to send payment orders to customers using offline payment methods like Oxxo and SPEI via WhatsApp. Merchants also mention that the app is easy to configure and has been useful in increasing their conversion rate for cash payments. The support provided by the app's team is praised for being quick and helpful, and merchants appreciate that the support is available in Spanish. Overall, merchants have found this app to be effective in facilitating offline payments and providing a positive user experience.
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  Shipped Suite

  Your 360° shopper experience platform dedicated to fostering brand loyalty, driven by AI technology

  ⭐️ 5.0 (8 reviews) Price: Free

  🔍 Overview of features

  Shipped Shield is an app that offers premium shipping insurance to merchants, helping them increase revenue and protect their profits from carrier damage, loss, and theft. By adding shipping protection to their offerings, merchants can increase brand trust and conversion rates, while also reducing cart abandonment.

  One of the key features of Shipped Shield is the self-service centers it provides to customers. These centers empower customers to resolve any shipping issues themselves, leading to lower support costs and improved customer satisfaction.

  Additionally, Shipped Shield guarantees a seamless integration with the merchant's website. The code-less integration design ensures fast page loads and a perfect fit within the cart, minimizing any friction at checkout.

  With Shipped Shield, merchants can enjoy additional revenue from premium shipping insurance, while also safeguarding their profits and improving the overall customer experience.

  💬 What merchants say

  Individual users highlight the smooth and well-managed experience of using Shipped. They appreciate the responsiveness and thoughtfulness of the Shipped team throughout onboarding and testing. The settlement of claims is seamless, and customers are happy with the service. Another user specifically mentions the exceptional customer service provided by the Shipped Suite team, headed by Jasmine. They find the system user-friendly and easy to integrate, making it an invaluable addition to their services. The user strongly recommends Shipped Shield to anyone considering their services. Another merchant mentions that Shipped Shield is easy to use and implement, bringing revenue and peace of mind to customers. They also highlight the excellent customer service, efficiency, and professionalism of the Shipped team.

  Overall, merchants speak highly of Shipped Shield. They appreciate its ease of use, seamless claim settlement, and the value it adds to their services. The customer service provided by the Shipped team is consistently praised, with users finding them responsive, efficient, and professional. The app is recommended for anyone considering a shipping protection solution.

  
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  GZ Order Tracking Page

  Boost your traffic and 5-star reviews showing your customers their order status right on your store.

  ⭐️ 5.0 (8 reviews) Free plan available. 30-day free trial.

  🔍 Overview of features

  The Order Tracking app is a valuable tool for merchants to provide their customers with a seamless and transparent order tracking experience. By allowing customers to easily track their orders from start to finish, merchants can boost customer satisfaction and reduce support requests.

  Key features of the app include:

  1. Customizable order statuses: Merchants can set up and customize different order statuses to keep customers informed about the progress of their orders.

  2. Estimated shipping and delivery dates: The app allows merchants to set up processing times and estimated arrival dates for each shipping profile, providing customers with clear expectations about when they can expect their orders to arrive.

  3. Reduced support requests: By providing customers with a dedicated order tracking page, merchants can significantly reduce support requests asking for order updates, saving valuable time and resources.

  4. Improved customer trust: Displaying shipping messages and estimated time of arrival information prominently on the product page helps build trust with customers, reassuring them that their orders will be delivered on time.

  5. Data security: The app ensures the security of customer information by avoiding the need to share sensitive data with third-party apps.

  Overall, the Order Tracking app helps merchants enhance the customer experience, improve operational efficiency, and ultimately grow their business by providing a seamless and transparent order tracking process.

  💬 What merchants say

  Merchants have highlighted the app's ability to perform well and meet their expectations. They appreciate the professional and responsive technical support provided by the app's team. The app has been particularly useful for providing customers with self-service order tracking options. Users have highlighted the app's good graphical user interface for displaying tracking information. Overall, the app is praised for its functionality and efficient customer support, making it a valuable tool for merchants looking to enhance their order tracking capabilities.

  
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  Order Tracking Page

  Make your Order Tracking Page more appealing and conversion.

  ⭐️ 5.0 (6 reviews) Free to install. Additional charges may apply.

  
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  Parcelecho Map Order Tracking

  Track packages easily with Parcelecho. Real-time updates, user-friendly interface.

  ⭐️ 5.0 (5 reviews) Free plan available

  🔍 Overview of features

  Parcelecho is an app that offers easy package tracking for merchants. It provides real-time updates and a user-friendly interface. The most important features of this app are tracking package location, supporting Google Maps, and sending email notifications.

  With Parcelecho, merchants can easily track the location of their packages, allowing them to have full visibility and control over their shipments. The app also supports Google Maps, enabling merchants to see the exact location of the packages on a map, making it easier to plan and coordinate deliveries.

  Email notifications are another crucial feature offered by Parcelecho. The app automatically sends email updates to customers, keeping them informed about the latest status of their packages. This not only improves customer satisfaction but also reduces the number of customer inquiries regarding package whereabouts.

  Additionally, Parcelecho provides a tracking page within the merchant's own store. This helps create a seamless experience for customers, as they can easily access the tracking information without leaving the merchant's website.

  Overall, Parcelecho's features of package tracking, Google Maps integration, email notifications, and an embedded tracking page can greatly enhance a merchant's ability to manage shipments efficiently, improve customer satisfaction, and ultimately grow their business.

  💬 What merchants say

  Merchants have positive feedback about this app, highlighting its ease of use, multilingual interface, and quick installation process. They appreciate the excellent customer service and the ability to track orders using Google Maps. The app provides clear and easy-to-understand charts for tracking purposes. One merchant mentions that they haven't been using the app for long, but they are satisfied with its performance so far and plan to provide an updated review later. Overall, merchants recommend this app for order tracking and express satisfaction with its functionality and support.

  
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  TrackMate Order Tracking

  TrackMate is a reliable and cost effective order tracking solution for your business.

  ⭐️ 5.0 (5 reviews) Price: Free

  🔍 Overview of features

  TrackMate is an app that helps merchants track customer sentiment through post-purchase surveys. By embedding surveys on the Thank You page, merchants can collect important zero-party attribution data directly from customers.

  These insights are valuable for allocating budgets to different channels and campaigns, as they provide a clear understanding of where customers made their purchase decision in their journey.

  TrackMate's surveys also allow merchants to collect insights from customers, which can be used to improve customer experience and product offerings.

  With the ability to receive survey information directly via email, merchants can easily access and analyze customer feedback to make informed decisions and grow their business.

  Overall, TrackMate helps merchants understand customer sentiment, make data-driven decisions, and improve their overall customer experience, leading to business growth.

  💬 What merchants say

  The app has received positive feedback from merchants who highlight its usefulness as an order tracking tool. They appreciate that it is free to use and find it to be a superb app. Merchants are satisfied with the functionality of the app and are happy with the overall experience of using it.

  Overall, merchants are pleased with this app as it provides a convenient and efficient way to track orders. The fact that it is free to use is a major advantage for merchants who are looking for cost-effective solutions for their business. The app is highly regarded for its superb performance and has garnered positive reviews from users.

  
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  Shipees Order Tracking Upsell

  Effortlessly track and manage all your orders with our real-time, multi-carrier order tracking app

  ⭐️ 5.0 (4 reviews) Free plan available

  
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  Order Map ‑ Analytics Tool

  Visualize sales, optimize customer locations. Transform your sales analysis. Map your orders now.

  ⭐️ 5.0 (4 reviews) $9.99/month. 1-day free trial.

  🔍 Overview of features

  Naksalite is an app that provides a visual representation of your order locations, allowing you to easily understand and analyze your sales data. By connecting with just one click, you can see a map of your orders and sales, helping you to track and analyze your sales performance.

  One of the key features of Naksalite is the ability to filter your sales data by date range, product, shipping address, and tags. This allows you to gain tailored insights and discover consumer trends, helping you to make data-driven decisions and improve your business strategy.

  Additionally, Naksalite can help you optimize your supply chain and logistics by providing data insights. By understanding the most efficient route and analyzing your sales data on a map, you can make more informed decisions about your supply chain operations, reducing costs and improving efficiency.

  Overall, Naksalite is a valuable tool for Shopify owners who want to unlock their sales potential and improve their business strategy by visualizing their sales data, gaining insights, and optimizing their supply chain.

  💬 What merchants say

  Merchants highlight that the Naksalite map app is highly convenient and provides a visual representation of customer locations, allowing them to save time and make informed decisions for their marketing campaigns. Users appreciate that the app works as advertised and allows them to view their customers' locations in the US and Canada. They also highlight the responsiveness and receptiveness of the Naksalite team in addressing their requests. Overall, merchants love the app and find it practical for tracking sales, order numbers, and targeting Facebook ads.
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  Tracken • Order Tracker (•ᴗ•)

  Order tracker that reduces refunds by allowing visitors track order status right on your website

  ⭐️ 5.0 (4 reviews) Free to install. Additional charges may apply.

  🔍 Overview of features

  The most important features of the Tracken app are:

  1. Order tracking on your website: The app allows your customers to track their orders directly on your website, eliminating the need for them to visit external tracking websites. This provides a seamless and convenient experience for your customers.

  2. Reducing support agents' workload: Tracken handles customer requests about order shipping, reducing the workload for your support agents. This frees up their time to focus on other important tasks, improving overall efficiency.

  3. Minimizing returns and chargebacks: By providing accurate and up-to-date tracking information, Tracken helps minimize the number of returns and chargebacks due to shipping issues. This leads to increased customer satisfaction and reduces potential financial losses for your business.

  4. Complete tracking details and carrier auto-detection: The app ensures the highest accuracy in tracking details by automatically detecting the carrier. This provides you with comprehensive information about your shipments, allowing you to manage them effectively.

  5. Multilingual support: Tracken offers a Google Translate widget that allows you to translate the package tracking page to any language. This helps you cater to a global customer base and improve accessibility for customers who may not be fluent in your website's default language.

  Overall, the Tracken app helps merchants grow their business by enhancing the order tracking experience, reducing support workload, minimizing returns and chargebacks, providing comprehensive tracking details, and offering multilingual support.

  💬 What merchants say

  Merchants highlight the app's order tracking capabilities, including a translation widget and detailed tracking information. They appreciate the customer service, noting that the support team is professional, quick to respond, and provides excellent assistance. The app's pricing is also commended as being reasonable. Overall, merchants recommend this app for its order tracking features and positive customer service experience.

  
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  Track by Alaiko

  Create a 360° post purchase experience to retain customers when they are most receptive

  ⭐️ 5.0 (4 reviews) From $99/month. 10-day free trial. Additional charges may apply.

  🔍 Overview of features

  The most important features of Track by Alaiko are:

  1. Automated shipping communication: This feature allows merchants to provide proactive updates to their customers in real-time. This helps to keep customers informed about the status of their shipments, which can improve customer satisfaction and reduce inquiries.

  2. Integrated tracking page into your shop: By integrating a tracking page into their Shopify store, merchants can enhance the customer experience and boost conversion rates. Customers can easily track their orders directly on the merchant's website, creating a seamless post-purchase journey.

  3. Klaviyo integration: This integration ensures fast onboarding and efficient maintenance. Merchants can easily connect their Klaviyo account to Track by Alaiko, enabling them to leverage Klaviyo's powerful email marketing tools to further engage with customers and drive repeat purchases.

  4. 100% customizable: Merchants have the ability to fully customize the tracking and shipping communication to align with their brand. This allows them to create a cohesive brand experience and increase customer retention.

  5. Shipment Controlling: With this feature, merchants can keep track of the progress of placed orders. This helps them to monitor the fulfillment process and ensure timely delivery, resulting in a positive customer experience.

  Overall, Track by Alaiko helps merchants retain customers by providing a transparent and customized shipping journey, engaging customers with automated updates, and offering seamless integration with other marketing tools. It ultimately enhances the post-purchase experience and helps merchants grow their business.

  💬 What merchants say

  Merchants highlight that Track by Alaiko has helped them reduce support volume and create better customer journeys. Customers are more receptive to their brand thanks to the app's transparent and personalized shipping experience. The app works flawlessly and is managed by a great team that is quick to answer questions and provide help with the setup. Overall, merchants highly recommend Track by Alaiko for its ability to improve shipping communication and enhance the overall fulfillment service offering.
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  WeShip Track ‑ Order Tracking

  Personalized tracking pages, real-time order tracking and carrier performance monitoring

  ⭐️ 5.0 (3 reviews)

  🔍 Overview of features

  WeShip Track is the ultimate solution for Shopify merchants looking to improve their order tracking and logistics management. With real-time order tracking, merchants can easily keep their customers updated on the status of their shipments, reducing "Where is my order?" inquiries and improving customer satisfaction. The app also offers carrier performance monitoring, allowing merchants to track the performance of their shipping carriers and make informed decisions about which carriers to work with.

  One of the standout features of WeShip Track is the ability to create personalized tracking pages for clients. This not only enhances the customer experience but also provides an opportunity for merchants to showcase their brand and create a more professional and cohesive tracking experience. By offering personalized tracking pages, merchants can further build trust and loyalty with their customers.

  Overall, WeShip Track helps merchants streamline their operations, reduce customer inquiries, and improve logistics management, ultimately leading to happier customers and a more successful business.

  💬 What merchants say

  Merchants highlight that WeShip Track is a valuable tool for centralizing logistics suppliers on one platform. They appreciate the option to create custom tracking pages, which is user-friendly for both merchants and customers. The app is described as a game-changer with seamless integration, easy shipping, real-time tracking, and helpful analytics. Merchants also praise the stellar customer support and affordable pricing, recommending it as a must-have for any e-commerce business. Overall, WeShip Track is highly praised for its convenience, functionality, and the positive impact it has on businesses.
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  Wing

  Avec Wing, optimisez votre logistique eCommerce et économisez sur vos expéditions dès le 1er colis.

  ⭐️ 5.0 (3 reviews) Free to install

  🔍 Overview of features

  Wing is a logistics and shipping solution for e-merchants that offers a range of features to help simplify and streamline the shipping process. The app allows merchants to save time by preparing their orders and offers competitive carrier rates to help increase their margins.

  One of the key benefits of using Wing is the ability to offer customers a better shipping experience by providing them with a wide choice of carriers. This can help improve customer satisfaction and loyalty. Additionally, Wing allows for a single pick-up for all carriers, reducing the need for multiple interactions and saving time.

  Wing also offers features such as planned or on-demand pick-up, allowing for convenient collection of orders. The app also provides the ability to label orders with competitive rates and offers order monitoring with insights provided through a user-friendly dashboard.

  Overall, Wing can help merchants streamline their logistics process, save time, increase margins, and provide a better shipping experience for their customers.

  💬 What merchants say

  Merchants highlight that the Wing app is very easy to use and seamlessly integrates with their Shopify store. They appreciate that it provides a solution for printing orders with different couriers, making their fulfillment process more efficient. The customer service of the Wing app is highly praised, with merchants describing it as impeccable and reliable. They appreciate the support provided by the app's team and their responsiveness to any inquiries or issues that arise. Overall, merchants are satisfied with the Wing app and find it to be a valuable tool for their business needs, particularly in streamlining order fulfillment and enhancing customer service.

  
• 

  Order Tracking ‑ pkge

  Boost satisfaction & sales with branded tracking, streamline order tracking in your store.

  ⭐️ 5.0 (3 reviews) Free plan available. Additional charges may apply.

  🔍 Overview of features

  The most important features of this app are branded tracking, smart notifications, and integration with over 800 logistics companies.

  With branded tracking, merchants can create a custom-designed order tracking service for their customers, providing a seamless post-purchase experience that aligns with their brand. This can help boost customer satisfaction and loyalty.

  The smart notifications feature allows for automated email and text notifications to be sent to customers, keeping them updated on the movement of their packages. This helps improve customer engagement and satisfaction, as well as providing a sense of transparency and reliability.

  Integration with over 800 logistics companies ensures that merchants have access to a wide range of shipping options, both globally and locally. This flexibility allows merchants to choose the most cost-effective and efficient shipping solutions for their business.

  Overall, this app can help merchants grow their business by improving customer satisfaction, increasing engagement, and providing valuable tracking data for better insights and decision-making.

  💬 What merchants say

  Merchants highlight the convenience, practicality, and ease of use of the pkge iOS app. They appreciate that it allows them to automatically import orders from their store and provides information on the current location of packages, allowing them to keep their customers informed. The app is praised for its breakdown of order statuses from different services. Merchants also mention the excellent support team that answers questions thoroughly and assists with setup. Overall, the app is recommended for merchants who don't have a high volume of orders per month and are looking for a mobile app solution to track and manage their shipments effectively.

  
• 

  Ultimate Order Tracking Page

  Make your Ultimate Order Tracking Page more appealing and conversion.

  ⭐️ 5.0 (2 reviews)

  🔍 Overview of features

  The Ultimate Order Tracking Page app offers several key features that can help a merchant grow their business.

  Firstly, the app enables real-time order tracking, allowing customers to easily track the delivery progress of their packages. This can greatly improve customer satisfaction and reduce support inquiries related to shipment status.

  Secondly, the app provides detailed in-app analytics, which can help merchants gain insights into their customers' tracking behavior. By understanding how customers engage with the tracking page, merchants can optimize their delivery processes and improve the overall customer experience.

  Lastly, the app supports Shopify native email, allowing merchants to seamlessly integrate the order tracking feature into their email communications. This can enhance branding and customer engagement by providing a consistent and professional tracking experience.

  Overall, the Ultimate Order Tracking Page app offers a reliable and user-friendly solution for shipment and order tracking. By leveraging delivery for ROI and customer retention, this app can help merchants improve customer satisfaction, optimize operations, and drive growth for their business.

  💬 What merchants say

  Merchants highlight the excellent support provided by the app's team, mentioning that they quickly resolve any issues that arise during installation or usage. One user specifically mentions encountering an error while installing the app, but the support team promptly fixed it. Another merchant appreciates the ease of installation and mentions that although they encountered some issues, they were also resolved by the support team. Overall, users seem satisfied with the app and its support team, highlighting the quick resolution of any problems that may arise.
• 

  Viral Throb

  This app allows its users to automatically send current order status notification to their customers

  ⭐️ 5.0 (2 reviews) $9/month. 7-day free trial.

  🔍 Overview of features

  The most important feature of this app is the ability to automatically send current order status notifications to customers via SMS. This means that merchants can keep their customers informed about their order confirmation, cancellation, and fulfillment without having to manually send individual messages.

  This app is especially useful for businesses operating in the UAE and Pakistan, as it is specifically designed to work with phone numbers in these countries. It supports integrated networks such as Country SMS for UAE numbers and Mobilink for Pakistan numbers.

  By using this app, merchants can improve their customer experience by providing timely and accurate updates on their order status. This helps to build trust and satisfaction, leading to increased customer loyalty and repeat business. Additionally, by automating this process, merchants can save time and resources that can be better utilized in other areas of their business. Overall, this app can help merchants grow their business by improving customer communication and streamlining order management.

  💬 What merchants say

  Merchants highlight that this app is very helpful for post-purchase SMS confirmation. They appreciate the simplicity and ease of integration, as well as the absence of bugs or issues. The support team is also praised for their responsiveness and assistance in customizing the app to meet individual needs. One merchant specifically thanks Mr. Sikandar for their swift support and help with the integration. Overall, merchants have had a good experience with this app and find it valuable for their business needs.
• 

  LianLian Extention

  Sync tracking information for LianLian

  ⭐️ 5.0 (2 reviews)

  🔍 Overview of features

  The Sync tracking information for LianLian app offers a solution for merchants to automate the process of uploading tracking information to their Shopify dashboard. This eliminates the need for manual data entry, saving merchants valuable time and effort.

  One of the key benefits of this app is that it prioritizes automation, allowing merchants to streamline their operations and focus on other important tasks. By automating the tracking information sync, merchants can ensure that their customers receive accurate updates on the status of their orders, leading to improved customer satisfaction and increased conversion rates.

  Additionally, this app provides an add-on service, which can be a valuable feature for merchants looking to enhance their customer experience. With this add-on, merchants can offer their customers the ability to track their packages directly from their online store, further improving transparency and trust.

  Overall, the Sync tracking information for LianLian app is a time-saving tool that can help merchants increase their conversion rates and provide an enhanced level of service to their customers.

  💬 What merchants say

  Based on the reviews, merchants highlight that the app is a great solution for Chinese stores selling internationally. It requires a Lian Lian Pay Merchant Account, but the process of obtaining it is smooth. The app installation is quick and there haven't been any support issues so far. While there are no settings to adjust within the app, the staff who helped set up the merchant account were professional and helpful. One merchant expresses their appreciation for the support provided and hopes for continuous improvement and updates from the app. Overall, merchants find the app to be quite good and a valuable tool for their business.
• 

  Ni3 Cart Tracking

  Ni3 Cart Tracking allows customers to easily track their orders and stay informed of their delivery

  ⭐️ 5.0 (2 reviews) Free plan available

  
• 

  eFulfillment Service

  Award-winning order fulfillment for startups to global sellers, conveniently automated.

  ⭐️ 5.0 (2 reviews) Free to install

  🔍 Overview of features

  The most important features of this app are its order fulfillment automation and inventory management capabilities.

  By automatically integrating with your online store, the app receives your orders, picks, packs, and ships them, and sends out tracking updates. This automation saves you time and ensures that your customers receive their orders quickly and efficiently.

  The app also synchronizes stock counts, allowing you to maintain accurate inventory levels. This helps you avoid overselling and allows you to easily monitor inventory, order status, and shipment details all in one place. You can also set up alerts and forecast production needs based on inventory levels.

  In addition to order fulfillment, the app offers features to improve customer service. You can easily manage returns, monitor backorders, and track shipments. This helps you provide better support to your customers and ensure their satisfaction.

  Lastly, the app provides cost-saving benefits through SKU and bundle mapping. This allows you to avoid pre-kitting by mapping shipping methods and SKU listings to appropriate warehouse equivalents. This helps optimize your fulfillment process and reduce costs.

  Overall, this app can greatly streamline your order fulfillment process, improve inventory management, enhance customer service, and save costs, helping your business grow efficiently and effectively.

  💬 What merchants say

  According to one merchant, eFulfilment is a great app for those who are looking to streamline their shipping process. The merchant highlights the excellent customer service and affordability of the app. They also recommend switching from manual shipping to warehouse shipping and using eFulfilment to free up time for other tasks such as marketing and growth. Overall, this review suggests that eFulfilment is a reliable and cost-effective solution for businesses looking to automate their shipping operations.

  
• 

  PalSync Profit more on PayPal

  Auto-add tracking info to PayPal and Stripe. Avoid payment fraud, disputes, and chargebacks.

  ⭐️ 5.0 (2 reviews) $9.99/month. 3-day free trial.

  🔍 Overview of features

  The most important features of the Synctrack app are:

  1. Auto-Add Tracking Info: Synctrack allows merchants to automatically add 100% valid tracking numbers to PayPal and Stripe with just one click. This feature helps to reduce the risk of payment fraud, disputes, and chargebacks.

  2. Avoid Payment Fraud, Disputes, and Chargebacks: By verifying the authenticity of orders and providing full valid tracking information to customers, Synctrack helps merchants lower dispute risks and speed up funds release. This can lead to increased customer satisfaction and reduced payment disputes.

  3. Real-Time Tracking: The app offers real-time tracking for PayPal and Stripe transactions, minimizing the time that money is on hold. This can help merchants streamline their payment processes and improve cash flow.

  4. Processing Old Orders: Synctrack allows merchants to add tracking data to orders within the past 365 days with just one click. This feature is helpful for merchants who have a backlog of orders that need tracking information added.

  5. Courier Mapping Rule: The app syncs courier names from Shopify to PayPal effectively, ensuring that the correct courier information is associated with each transaction. This can help merchants maintain consistency and accuracy in their order fulfillment process.

  Overall, Synctrack is a valuable app for e-commerce merchants as it helps them automate the process of adding tracking information to PayPal and Stripe, reducing the risk of payment disputes and chargebacks, and improving customer satisfaction.

  💬 What merchants say

  Merchants highlight the effectiveness of SyncTrackInfo in helping them release their pending funds on PayPal. They express their happiness and satisfaction with the app, mentioning that it starts working from the first day. The customer service is also praised, with one user mentioning that Anna, the support representative, went above and beyond in answering all their questions. Another user, who seems to be a French speaker, highly recommends the app and compliments the app's customer support, describing them as highly competent.

  Overall, merchants appreciate SyncTrackInfo for its ability to help release pending funds on PayPal and commend the excellent customer service provided by the app's support team.
• 

  Printegy: Print‑on‑Demand

  Print-on-Demand-Dropshipping service with direct integration and fast shipping

  ⭐️ 5.0 (2 reviews) Free to install. Additional charges may apply.

  🔍 Overview of features

  The most important features of this Print-on-Demand-Dropshipping app are direct integration, fast shipping, fulfillment-service with white-label branding, same day processing, and branding feature for your print-on-demand products.

  This app is beneficial for merchants as it allows them to focus on designing and selling their products without any up-front investment or the risk of non-sale. With the app handling all inventory and shipping, merchants can save time and resources.

  The direct integration feature ensures seamless integration with their Shopify store, making it easy to manage orders and track shipments. The fast shipping feature ensures that customers receive their orders quickly, enhancing their shopping experience and potentially increasing repeat purchases.

  The fulfillment-service with white-label branding allows merchants to maintain their brand's consistency by adding their own branding to the products. The same day processing feature ensures that orders are processed quickly, reducing shipping delays. The branding feature for print-on-demand products allows merchants to add their brand logo or design to the products, further enhancing brand recognition and customer loyalty.

  Overall, this app helps merchants grow their business by streamlining operations, improving customer experience, and maintaining brand consistency.

  💬 What merchants say

  Die meisten Benutzer loben diese App für ihre einfache Verwaltung, übersichtliche Gestaltung und zuverlässige Integration. Der Support wird als ausgezeichnet bewertet, was für eine positive Benutzererfahrung sorgt. Einige Benutzer erwähnen auch die attraktiven Preise und schnelle Lieferzeiten des Unternehmens. Die Qualität der Ware und des Drucks wird als in Ordnung angesehen. Insgesamt wird die App von den Benutzern sehr empfohlen und als eine gute Lösung für den Druck und Versand von Waren angesehen.

  
• 

  Stages

  Track orders across complex manufacturing and fulfillment processes, using customizable stages.

  ⭐️ 5.0 (1 review) From $29/month. 21-day free trial.

  🔍 Overview of features

  The most important features of the Stages app are its ability to track orders across complex manufacturing and fulfillment processes and its customizable stages.

  With Stages, merchants can create custom stages for each step of their manufacturing and fulfillment process. This allows them to easily assign stages to orders and keep track of them as they move through the various processes. This helps improve accuracy and ensures that orders are processed in a timely manner, leading to faster turnaround times for customers.

  Additionally, Stages offers automation rules that can be set up to trigger email messages to staff or customers when orders move from one stage to another. This helps keep everyone involved in the process informed and ensures that there is clear communication at each step.

  Overall, Stages is a valuable app for merchants with complex manufacturing and fulfillment processes as it provides a streamlined and efficient way to track and manage orders, leading to improved accuracy, faster turnaround times, and better communication with staff and customers.

  💬 What merchants say

  Based on the user reviews, merchants highlight several key features of this app. They appreciate the ability to create custom order stages and send out automatic email updates to customers, as well as the app's overall reliability. Additionally, users are impressed with the exceptional customer service provided by the developer, Josh. However, one merchant does mention a feature request for the ability to search for orders directly from the dashboard.

  Overall, merchants are highly satisfied with this app. It is praised for being the best among other order stage apps and has been working flawlessly for several months. The custom stages and email notifications are particularly useful for keeping customers updated throughout the order process. Additionally, the developer's excellent customer service is mentioned, indicating a commitment to providing a positive user experience. While there is one feature request mentioned, the overall consensus is that this app is highly effective and reliable for managing order stages.
• 

  Track360: Order Tracker

  Create own branded tracking page. Let customers track order easily with Track360.

  ⭐️ 5.0 (1 review) $2/month

  🔍 Overview of features

  TrackWise is an app that simplifies order tracking for Shopify merchants and their customers. With just one click, the app creates an order tracking page automatically, saving time and reducing operational overhead. This feature streamlines the order management process, allowing merchants to focus on growing their e-commerce business.

  The app also provides an automated order tracking process, eliminating the need for manual updates and reducing the risk of errors. This ensures that customers can easily track their orders without any hassle.

  By offering a comprehensive solution to order tracking, TrackWise enhances the customer experience and reduces frustration. Customers can easily access the tracking information for their orders, improving transparency and trust. This ultimately leads to increased customer satisfaction and loyalty.

  In summary, TrackWise is an essential tool for merchants looking to simplify order tracking and enhance the customer experience. By automating the process and providing a user-friendly tracking page, the app helps merchants grow their business by saving time, reducing errors, and improving customer satisfaction.

  💬 What merchants say

  One merchant simply loved this simple tracking app and expressed their gratitude for its effectiveness. They did not provide any specific details about what they liked, but their comment suggests that the app is user-friendly and meets their needs.

  Overall, the app seems to be well-received by merchants. Although there is not enough information from the user reviews to determine the specific features or benefits of the app, the fact that a merchant found it simple and effective suggests that it is intuitive and provides the necessary tracking capabilities. However, it would be helpful to have more detailed reviews to understand the specific aspects of the app that merchants appreciate.
• 

  Atharva Easy Cancel Order

  Introducing Easy Cancel Order – Cancel and Reorder orders through the app without customer support.

  ⭐️ 5.0 (1 review) $4.99/month. 14-day free trial.

  🔍 Overview of features

  The Easy Cancel Order app is a powerful tool for merchants looking to improve customer satisfaction and reduce customer support. One of the key features of the app is the ability for customers to easily cancel their orders directly from the order detail and order status pages. This saves customers the hassle of having to contact customer support and allows them to have more control over their shopping experience.

  In addition to the cancel order feature, the app also offers a reorder function. This allows customers to quickly and easily reorder previously purchased items, making the shopping experience more convenient and streamlined. By offering a simple way for customers to reorder items they have bought before, merchants can encourage repeat purchases and increase customer loyalty.

  The Easy Cancel Order app also provides flexibility with customizable cancel and reorder buttons. This means that merchants can tailor the app to match their brand and website design, providing a seamless and cohesive customer experience.

  Overall, the Easy Cancel Order app is a valuable tool for merchants who want to improve customer satisfaction, reduce customer support, and encourage repeat purchases.

  💬 What merchants say

  Based on the user reviews, merchants highly appreciate the support provided by this app. They mention that the support team is amazing and provides great services. The app is also praised for its excellent support. Users express their love for the products offered by the app, although specific details about the products are not provided.

  Overall, the app is well-received by merchants who appreciate the level of support and services it offers. The support team is highlighted as being amazing, indicating that they are responsive and helpful. While no specific details about the products are mentioned, the overall sentiment is positive, with users expressing their love for them. This suggests that the app provides valuable and beneficial products for merchants' businesses.
• 

  Serializer ‑ Product Tracking

  Track individual sold items. Quickly pull up customer orders using serial numbers & custom fields.

  ⭐️ 5.0 (1 review) From $9/month. 7-day free trial. Additional charges may apply.

  🔍 Overview of features

  The most important features of this app are the ability to track individual sold items, pull up customer orders using serial numbers and custom fields, and quickly print order invoices in bulk.

  By using this app, merchants can easily add serial numbers, warranty information, or custom item information to their sold products. This eliminates the need for tracking individual products in spreadsheet files or other inefficient workarounds.

  The app also allows merchants to quickly pull up order, customer, and item information by entering a serial number or other item details. This streamlines the process of managing and retrieving information about sold items.

  Additionally, the app enables merchants to embed item information to their website or customer notifications, allowing customers to search and verify their received products. This can help build trust with customers and enhance the overall shopping experience.

  Lastly, the app offers the ability to quickly print order invoices in bulk, with custom printer templates coming soon. This saves time and effort for merchants when generating invoices for their customers.

  Overall, this app can help a merchant grow their business by improving inventory management, enhancing customer satisfaction, and increasing operational efficiency.

  💬 What merchants say

  This merchant highlights that the app does exactly what it says it will do, which is enable the use of serial numbers and tracking, along with guarantee expiries. They also point out that it is surprising that an app like this hasn't been created before. They highly recommend the app and encourage others not to judge it based on the lack of feedback since it is a new app.

  Overall, merchants appreciate that this app fulfills a necessary function for their business by allowing them to track serial numbers and guarantee expiries. They are satisfied with its performance and recommend it to others.
• 

  TrackIt | Order Tracking

  Allow customers to track their orders on your website.

  ⭐️ 5.0 (1 review)

  🔍 Overview of features

  TrackIt is an app that allows customers to easily track their orders on a merchant's website. It is easy to install and simple to use for both the customer and the merchant. Customers simply enter their email address and order number on the website, and they can then see the status of their order and whether or not it has been shipped. If the order has been shipped, the customer will also see a link they can click on, which will bring them to the tracking page of the relevant shipping company.

  This app is important for merchants as it provides a better user experience for their customers. By allowing customers to easily find information about the status of their order directly on the merchant's website, it reduces the need for customer service inquiries regarding order status. This not only saves time for the merchant but also improves customer satisfaction.

  Additionally, TrackIt works with any shipping company that offers a tracking link option, making it compatible with a wide range of merchants. This app is a valuable tool for any merchant looking to enhance their customer experience and streamline their order tracking process.

  💬 What merchants say

  Merchants appreciate the app for its ability to help customers easily track their orders without any limitations. They find it useful in providing a seamless experience for their customers, enhancing transparency and satisfaction throughout the order fulfillment process. Overall, the app is praised for its efficiency in order tracking and its user-friendly interface, making it a valuable tool for merchants looking to streamline their operations and improve the overall customer experience.
• 

  Track & Trace

  Track & Trace helps manage and track parcels.

  ⭐️ 5.0 (1 review) Free plan available. Additional charges may apply.

  🔍 Overview of features

  Track & Trace is an essential app for online stores that want to efficiently manage and track their parcels. With this app, merchants can save a significant amount of time and focus on growing their business.

  The most important feature of Track & Trace is its parcel tracking functionality. It allows merchants to easily track both international and domestic parcels from various shipping carriers. This ensures that merchants have complete visibility and control over their shipments, which in turn leads to better customer satisfaction and increased trust.

  Additionally, Track & Trace is dropshipping ready, making it an ideal app for merchants who rely on dropshipping to fulfill their orders. The app seamlessly integrates with dropshipping processes, allowing merchants to streamline their operations and reduce manual effort.

  Lastly, Track & Trace acts as a fulfillment manager, helping merchants efficiently handle their fulfillment processes. By automating and simplifying the fulfillment workflow, merchants can optimize their order management and ensure timely deliveries.

  Overall, Track & Trace is a must-have app for any online store looking to improve their parcel management, save time, and provide a seamless customer experience.

  💬 What merchants say

  Merchants highlight that this app is great and works very well. They particularly appreciate the on-site tracking feature, which proves to be useful for their business. Overall, merchants are satisfied with this app's performance and find it to be a valuable addition to their Shopify store.

  
• 

  Conform

  ⭐️ 5.0 (1 review) $4.99/month. 7-day free trial.

  🔍 Overview of features

  Conform is an app that helps stores streamline the process of manually confirming payments for orders made through manual payment methods or bank transfers. When a customer fills out the payment confirmation form with their order number, Conform automatically adds a "paid-confirm" tag to the order data.

  This app is crucial for merchants who rely on manual payment methods as it eliminates the need for manual checks and makes it easier to identify which orders have been paid. By tagging orders with the "paid-confirm" tag, shop owners can easily filter and track payment confirmations.

  Conform saves time and effort for merchants by providing a systematic way to manage and track payment confirmations. This ensures that no orders slip through the cracks and helps prevent any delays in processing orders. With a more efficient payment confirmation process, merchants can focus on other aspects of their business and deliver a better customer experience.

  Overall, Conform is an essential tool for merchants using manual payment methods, allowing them to streamline their payment confirmation process, reduce errors, and ultimately grow their business.

  💬 What merchants say

  Some merchants have expressed frustration with the slow response time from the app's support team. One merchant mentioned waiting for a month without receiving a reply from the developer, despite having paid for the app. However, they also noted that the app is functioning well. Overall, it seems that while the app itself may work fine, the lack of timely support communication has been a major concern for some users.
• 

  Afterdeal‑Order Tracking&Email

  Order tracking that builds trust and accelerates revenue.

  ⭐️ 5.0 (1 review) Price: Free

  🔍 Overview of features

  The most important features of this app are its order tracking capabilities and its ability to provide users with the latest logistics information in multiple scenarios. This app helps merchants build trust with their customers by accurately tracking order information and keeping them informed about the progress of their shipments. By providing users with real-time updates in at least 7 different scenarios such as shipped, in transit, and delivery, the app increases customer touchpoints and delivers a fascinating user experience.

  In addition to order tracking, the app also offers insights into tracking data, allowing merchants to resolve delivery events faster. It also enables seamless post-sales communication, allowing merchants to engage with customers and build relationships through personalized interactions. By delivering the best post-sales experience, the app helps merchants drive customer loyalty and encourage repeat purchases.

  Overall, this app is essential for merchants looking to enhance their customer experience, build trust, and accelerate revenue growth by providing accurate order tracking and seamless post-sales communication.

  💬 What merchants say

  Based on the user reviews, merchants highlight that Afterdeal is a fantastic tool for streamlining inventory management. They appreciate its centralized tracking system, which allows them to efficiently monitor multiple shipments from various carriers. Merchants also find the delivery notifications and estimated arrival dates features useful for keeping their customers informed. The user-friendly interface and responsive customer support are additional benefits that users appreciate. Overall, merchants believe that Afterdeal is a must-have app for e-commerce businesses as it simplifies shipment management and improves customer service.

  
• 

  Unified Tracking

  This app allows you to set up platform where customers can monitor their orders easily at any stage.

  ⭐️ 5.0 (1 review)

  🔍 Overview of features

  The most important features of the Unified Tracking app are:

  1. Easy order tracking for customers: This app allows customers to monitor their orders easily at any stage. They can track their orders using the order ID, email ID, or contact number.

  2. Multiple courier account integration: Merchants can add multiple courier accounts to the app, enabling them to get real-time order status updates from different courier services. This saves time and effort by consolidating all order tracking information in one place.

  By using the Unified Tracking app, merchants can provide a seamless and transparent order tracking experience for their customers. This helps to reduce frustration and customer inquiries about order status, improving customer satisfaction. Additionally, the ability to integrate multiple courier accounts streamlines the order tracking process for merchants, saving them time and allowing them to focus on other aspects of their business. Overall, this app can help merchants grow their business by enhancing the customer experience and improving operational efficiency.

  💬 What merchants say

  One merchant highlights their good experience with this app, specifically mentioning the ease of reconciling order tracking. They also express appreciation for the swift support and help provided by Mr. Sikandar in integrating the app.
• 

  Trackidex

  Trackidex gives you unique insight into your fulfillment and delivery data.

  ⭐️ 5.0 (1 review) Free plan available

  🔍 Overview of features

  Trackidex is an app that provides unique insight into a merchant's fulfillment and delivery network, offering several key features to help optimize delivery and address any issues that may arise. The most important features of Trackidex include an interactive map that allows merchants to track their orders and their delivery routes, a statistical summary page for quick access to important metrics, and a dashboard with charts that offer a detailed breakdown of orders and deliveries.

  By using Trackidex, merchants can quickly identify potential problems in their delivery process and take proactive measures to address them. The app also suggests optimization options for the store, such as recommending ideal warehouse locations based on specified criteria. This can help merchants streamline their fulfillment and delivery network, leading to improved efficiency and customer satisfaction.

  Overall, Trackidex provides merchants with the tools they need to gain valuable insights into their fulfillment and delivery operations, identify bottlenecks, and make data-driven decisions to grow their business.

  💬 What merchants say

  The merchants highlight the ease of use and the ability to visualize orders, shipping times, and fulfillment delays. They also mention that there are a lot of additional features that they are excited to try out. Overall, the app seems to be well-received and has positive feedback from users.

  
• 

  ShipAware

  Alerts for late or unscanned shipments and late fulfillments. Auto customer emails based on status.

  ⭐️ 5.0 (1 review) Free plan available

  🔍 Overview of features

  The most important features of this app are receiving alerts for late shipments and automating customer emails based on shipment status. This app can help a merchant grow their business by enabling them to know about shipping issues before customers complain. By receiving alerts for late shipments and other shipping issues, merchants can take proactive actions to resolve these issues and prevent customer dissatisfaction.

  Automating customer email notifications based on shipment status can help reduce support tickets and improve customer communication. Merchants can keep their customers informed about the status of their shipments, preventing the "Where is my order?" (WISMO) inquiries.

  The app also allows merchants to view and filter shipments from all sales channels in one dashboard, making it easier to manage and track shipments. Additionally, merchants can set their desired estimated delivery time and receive alerts when shipments exceed this, enabling them to take necessary actions in case of delays.

  Overall, this app provides a comprehensive solution for managing and monitoring shipments, improving customer satisfaction, and streamlining the shipping process. It supports all major carriers and can easily be integrated with shipping software or other shopping carts to import orders.

  💬 What merchants say

  The merchant highlights that this app solves their problem of orders not entering the shipment stream and staying in a pre-shipment status. They praise the app for its simple interface and affordable price. The merchant gives the app a 5-star rating and expresses gratitude for its effectiveness.

  Overall, this app receives positive feedback from the merchant. It is described as a solution to their shipping problem and is highly appreciated for its simplicity and affordability. The merchant gives the app a perfect rating and expresses their gratitude for its effectiveness.

  
• 

  17TRACK Order Tracking‑PaySync

  Global Order Tracking to reduce support requests, improve shopper experience, & upsell new products.

  ⭐️ 4.9 (2,690 reviews)

  🔍 Overview of features

  The most important features of this app are global order tracking, customized tracking page, triggered email notifications, buyer protection, and a management dashboard.

  The global order tracking feature allows merchants to track both international and domestic packages in one place, reducing support requests and improving the shopper experience. This feature is especially useful for merchants with off-shore fulfillment centers.

  The customized tracking page is a self-service tool that allows customers to quickly check the status of their orders without making service requests. This feature not only improves the shopper experience but also provides upsell and cross-sell opportunities by featuring related products on the tracking page.

  Triggered email notifications keep customers informed about any changes in their order status, ensuring they are always up to date and reducing the need for support inquiries.

  Buyer protection allows customers to protect their orders against loss, damage, and delay, providing peace of mind and building trust with the customers.

  The management dashboard allows merchants to monitor shipment statuses and upsell conversion data, providing valuable insights for optimizing their business operations and increasing sales.

  💬 What merchants say

  Based on the user reviews, merchants highlight several key features of this order tracking app. Firstly, they appreciate the intuitive and user-friendly interface, which makes tracking orders a seamless experience. The real-time tracking feature is praised for providing accurate and up-to-date information, eliminating the need for constantly refreshing tracking pages. The app's extensive range of supported carriers is also highly valued, allowing merchants to track orders from various online stores. The push notifications feature is seen as a valuable tool for staying informed about package statuses and planning accordingly. Additionally, merchants appreciate the exceptional customer support provided by the app's team, who promptly resolve any issues that arise. Overall, merchants find this app to be a game-changer that simplifies order tracking, enhances the shopping experience, and provides peace of mind.

  However, one user review mentions dissatisfaction with the app's support, suggesting that improvements are needed in this area. The user also mentions issues with the app not assigning the correct courier to tracking numbers, leading to delays and confusion. Another user mentions a concern about the app sending customer emails without permission upon installation. Despite these negative experiences, the majority of users express high satisfaction with the app's functionality, price, and overall ease of use.
• 

  Track123 Order Tracking

  Get ahead of shipping issues, brand your order tracking experience, and reconvert shoppers.

  ⭐️ 4.9 (2,656 reviews)

  🔍 Overview of features

  The most important features of the Track123 app include:

  1. Automatic Order Import and Real-Time Tracking: Track123 can automatically import your orders from any carrier and update the shipping information in real time. This eliminates the need for manual work and ensures accurate tracking for both you and your customers.

  2. Multilingual Tracking Page and Smart-Triggered Notifications: With Track123, you can easily create a multilingual tracking page and set up smart-triggered notifications for your customers. This helps drive more traffic to your shop, boost sales, and saves time from answering endless emails about order statuses.

  3. Order Manager and Shipment Analysis: You can manage and analyze your order shipments within Track123's order manager. This allows you to have a clear overview of your shipments and make informed decisions to improve work efficiency.

  4. Integration with 1500+ Carriers: Track123 integrates with over 1500 carriers, ensuring accurate carrier match and compatibility with various shipping providers.

  5. Dropshipping Mode and Customization: The app provides a dropshipping mode and allows you to hide or replace specific keywords in the tracking details. This helps maintain your branding and provide a seamless customer experience.

  6. Branded Tracking Page and Mail Marketing: Track123 allows you to create a branded tracking page that matches your store's theme. Additionally, you can use the tracking page to boost sales through mail marketing and driving customers back to your store.

  7. Automatic Upload to PayPal: The app automatically uploads the tracking information of your orders to PayPal, saving you time and ensuring accurate tracking for your customers.

  💬 What merchants say

  Based on the user reviews, merchants highlight the following about the "Track123 Order Tracking Upsell" app. One merchant initially had an issue with translation and customer service response time, but it was resolved and they were satisfied with the app and customer service experience. Another merchant praises the app for its seamless integration, enhanced tracking options, upsell opportunities, customization options, and user-friendly interface. They mention that it has improved their order tracking capabilities and overall customer experience. Another merchant expresses their happiness with the app's ease of setup, functionality, and time-saving benefits. They also appreciate the responsive and helpful customer support team. Overall, merchants recommend trying out the app, especially the free tier, to see if it meets their needs.
• 

  TrackingMore ‑ Order Tracking

  Optimize Order Tracking to reduce WISMO, upsell new products, and boost brand awareness.

  ⭐️ 4.9 (596 reviews)

  🔍 Overview of features

  This powerful order tracking app offers several key features that can help a merchant grow their business.

  Firstly, the app provides automated courier matching and shipment tracking worldwide with perfect accuracy. This ensures that merchants can easily track the shipment of their orders and solve any problems proactively.

  Secondly, the app allows merchants to set up a customized tracking page and notifications. This helps to reduce WISMO (Where is My Order) calls and provides customers with a leading post-purchase experience. Additionally, the tracking page and notifications can be personalized with featured products using a visual editor, helping to boost sales.

  The app also includes a powerful order panel and thoughtful merchant notifications, covering everything a merchant needs to efficiently manage their orders.

  Lastly, the app offers insightful analysis of shipments and post-purchase experiences. This data can help merchants better understand and manage their store, making informed decisions to optimize their business.

  Overall, this app optimizes the order tracking experience, boosts sales, and provides valuable insights to help a merchant grow their business.

  💬 What merchants say

  Merchants highlight the seamless tracking updates and lightning-fast support offered by TrackingMore. They appreciate the ease of setup, professional tracking page design, and the ability to send emails to customers to keep them updated on their delivery. The app also allows merchants to showcase their top-selling products in the emails, potentially leading to more sales. Merchants find the app better than others they have tested and express excitement for its future. Another merchant values TrackingMore for its assistance with external reporting, as it provides automated downloads of data for tracking delivery performance. The merchant appreciates the support team for resolving issues and mentions the app's constant changes, which can sometimes affect previous settings but are promptly addressed by the team. Overall, merchants find TrackingMore to be a great tracking app with excellent support, making it an essential tool for managing shipping data and improving delivery performance.
• 

  ReturnGO Returns & Exchanges

  Automate returns & exchanges with a branded self-service return portal for easy returns management.

  ⭐️ 4.9 (303 reviews)

  🔍 Overview of features

  ReturnGO is an app that helps merchants automate and manage returns and exchanges for their Shopify store. Its key features include a branded self-service return portal, customizable return and exchange policy rules, AI-powered automation, actionable insights, and integrations with various platforms.

  The branded self-service return portal allows merchants to provide a positive post-purchase experience for their customers. Customers can easily initiate returns and exchanges through the portal, which is branded with the merchant's logo and design. This helps to build trust and loyalty with customers.

  Customizable return and exchange policy rules enable merchants to set their own eligibility conditions, resolutions, and return reasons. This allows for a tailored returns process that aligns with the merchant's specific business needs.

  ReturnGO's AI-powered automation streamlines the returns management process. Merchants can set automation rules such as auto-exchange, auto-refund, auto-approve, and auto-credits. This saves time and reduces manual effort for the merchant.

  Actionable insights based on AI and returns data provide merchants with valuable information to optimize their returns workflow. They can identify trends, understand customer behavior, and make data-driven decisions to increase their bottom line.

  Integrations with shipping carriers, 3PLs, ERPs, helpdesks, and APIs allow for seamless integration with existing systems. This ensures a smooth and efficient returns process from start to finish.

  Overall, ReturnGO empowers merchants to automate returns and exchanges, improve customer satisfaction, and optimize their returns workflow, ultimately helping them grow their business.

  💬 What merchants say

  Merchants highlight the ease of integration and setup with the app, as well as the robustness of the solution and the improved customer support compared to previous solutions. They appreciate the fast and professional responses from the customer support team, who are described as helpful and positive. Users also mention that the app is easy to navigate and beneficial for both them and their customers, particularly for exchanges and stock updates. The app's reliability and seamless organization of returns are also praised, along with its synchronization with inventory and orders. Overall, merchants are very happy with the app, its functionality, and the excellent customer service they receive.
• 

  Proveway PayPal Tracking Sync

  Auto PayPal Tracking Sync to Build your trust with PayPal, Reduce Money on Hold & get Funds Faster.

  ⭐️ 4.9 (230 reviews)

  🔍 Overview of features

  The most important feature of the Uptrack app is its ability to automatically and instantly sync tracking numbers to PayPal. This helps to build trust with PayPal, reduce money on hold, and get funds faster. By syncing tracking numbers, it avoids unwanted disputes and reserves, keeping your business transparent. Additionally, Uptrack turns on PayPal Seller Protections for each transaction as soon as tracking is synced to your PayPal account.

  Other important features of the app include:

  - Auto-syncing tracking to PayPal and Stripe, helping to avoid being prone to random holds.
  - Past Order Sync, which allows you to process past 3 month orders in just one click.
  - Instant Digital Order Sync, Advanced Courier Mapping, and PayPal Courier Match, making it easy to manage and track orders.
  - Insight of order shipments across 900+ couriers in just one click.
  - A brand page tracking page, allowing customers to easily track the status of their order.

  Overall, the Uptrack app can help a merchant grow their business by streamlining the tracking process, reducing disputes and holds, and providing transparency and protection when using PayPal.

  💬 What merchants say

  Based on the user reviews, individual merchants highlight different aspects of the app. One merchant is extremely grateful for the app, mentioning that they made a suggestion for improvement and it was implemented before they even finished their review. They express their appreciation and wish the company all the best. Another merchant praises the app for its affordability and excellent service, mentioning that the monthly subscription prices are reasonable for what is offered. They also give a special mention to a person named Vijaya, who works for the company and provides kind and pleasant customer support. On the other hand, one merchant expresses caution about using the app, stating that they had a negative experience with the free trial offer. They felt that the company was dishonest about the offer and found other apps with better features and lower prices.

  In summary, the app receives positive feedback for its responsiveness to user suggestions, affordability, and excellent customer service. However, one negative review highlights concerns about the free trial offer and suggests that there may be alternative apps with better features and pricing.
• 

  COD King‑COD Fees & OTP Verify

  Verify COD orders through OTP - OTP verification pre and post-order, add COD fees, COD to Prepaid.

  ⭐️ 4.9 (227 reviews)

  🔍 Overview of features

  The most important features of this app are order verification through OTP or links, COD show/hide based on various criteria, COD fees, and the ability to convert COD orders to prepaid.

  The order verification feature is crucial for reducing fake orders and saving on shipping costs. By verifying COD orders through SMS or Whatsapp, merchants can ensure that the orders are genuine and not fraudulent. This helps to minimize returns and improve overall efficiency.

  The COD show/hide feature allows merchants to control the visibility of the COD payment method based on specific criteria such as country, zip code, product, or cart value. This gives merchants the flexibility to offer COD only to specific customers or in specific regions, helping to manage their cash flow and reduce the risk of non-payment.

  The ability to add COD fees allows merchants to charge extra for customers who choose the COD payment method. This helps to cover any additional costs associated with COD orders and can contribute to increased profitability.

  Lastly, the app offers the option to convert COD orders to prepaid by providing a discount. This feature is supported only in India and can help merchants encourage customers to pay upfront, reducing the risks and costs associated with COD orders.

  Overall, this app provides essential tools for managing and optimizing cash on delivery orders, reducing fraud, minimizing returns, and increasing profitability.

  💬 What merchants say

  Based on the user reviews, merchants highlight several key features of this app. Firstly, they appreciate the pay-per-use option, which allows them to avoid expensive monthly recurring fees. The ability to charge additional COD fees for COD deliveries is also mentioned as a valuable feature. Merchants also praise the fast and knowledgeable customer support, with a specific shoutout to Amandeep. Users find the app to be effective in identifying and eliminating fake orders, boosting customers' confidence in their service. The added security measure of confirming orders through OTP is also highlighted. Overall, merchants highly recommend this app as a reliable and efficient order verification system. They mention the simplicity and effectiveness of the system, as well as the exceptional support provided by the team, particularly Amandeep. The app is described as a must-have for any business looking for order verification.
• 

  Synctrack Order Tracking

  Branded order tracking page to track orders easily. Reduce WISMO tickets. Ask & display reviews.

  ⭐️ 4.9 (185 reviews)

  🔍 Overview of features

  The Omega Order Tracking app offers several key features that can help a merchant grow their business.

  Firstly, the app provides real-time order tracking updates, allowing merchants to keep their customers informed about the status of their shipments. This helps to increase customer satisfaction and reduce the number of "Where is my order?" (WISMO) tickets, saving time and resources for the merchant.

  Secondly, the app includes a branded tracking page that can be customized to fit the merchant's brand look and feel. This helps to maintain a consistent brand experience throughout the customer journey, enhancing brand loyalty and recognition.

  Additionally, the app provides estimated delivery dates (EDD) and estimated time of arrival (ETA), which can greatly improve customer satisfaction. Customers appreciate knowing when they can expect their orders to arrive, and this feature helps to set clear expectations and reduce customer inquiries.

  Lastly, the app offers advanced analytics that can provide merchants with insights into customer behavior. By understanding how customers engage with the tracking process, merchants can make data-driven decisions to optimize their operations and improve the overall customer experience.

  Overall, the Omega Order Tracking app helps merchants increase customer satisfaction, loyalty, and retention rates by providing real-time order tracking, branded tracking pages, estimated delivery dates, and analytics.

  💬 What merchants say

  Merchants highlight the exceptional customer service provided by the app's support team. Rosie and Tracy are specifically mentioned for their willingness to go above and beyond to help merchants set up and navigate the app. They are praised for their patience, clear explanations, and helpful visuals. Merchants appreciate the app's professional and user-friendly tracking page, which exceeds their expectations. The dev team is also commended for their assistance and making the process easy. Overall, merchants highly recommend this app for its reliable order tracking solutions, optimal customer experience, and excellent customer service.
• 

  FAQPRIME: FAQ, WhatsApp, Track

  AI-powered Help & Support app :FAQs,Track Order, Contact us,WhatsApp,Chat, Video Call & Social Share

  ⭐️ 4.9 (103 reviews) Price: Free

  🔍 Overview of features

  The Faqprime Lite app is an AI-powered help and support app that offers a range of features to assist merchants in growing their business. The app includes a beautifully designed chat-style support widget that allows customers to easily find AI-generated FAQs and Q&A, helping to reduce the number of support inquiries.

  Additionally, the app offers an order tracking feature, allowing customers to easily locate their orders. This can help improve customer satisfaction and reduce support requests related to order status.

  The app also provides various communication channels, including chat options such as WhatsApp, Messenger, Tidio, Tawk.to, and Inbox, as well as email via a contact us form. This ensures that customers can reach out and receive support in their preferred method.

  Furthermore, the app offers a live video call option, allowing merchants to engage with customers in a more personalized and interactive way. This can help build trust and improve the overall shopping experience.

  In terms of SEO, the app allows merchants to create native FAQ, contact us, and track order pages, which can help boost search engine rankings.

  Lastly, the app offers the ability to add social media icons to a floating bar, helping to increase social media engagement and likes. This can contribute to the growth of the merchant's social media presence and customer reach.

  Overall, the Faqprime Lite app provides a comprehensive set of features to enhance customer support, improve communication, and boost SEO and social media engagement, ultimately helping merchants grow their business.

  💬 What merchants say

  Individual users highlight the amazing features of this app, with one user expressing their surprise at how great the app is, especially considering that it is free. The easy-to-use interface and the ability to replace stock questions with custom ones is also mentioned as a positive feature. Another user appreciates the value that the app adds to their business, particularly the chat function that sends replies directly to their phone via WhatsApp, and states that they are willing to pay for this app.

  Overall, merchants are extremely satisfied with this app, praising its amazing features and ease of use. The fact that it is free is seen as an added bonus, with one user even uninstalling paid apps to replace them with this app. The ability to customize questions and receive replies via WhatsApp is also mentioned as a standout feature. The app is described as a gem and a valuable addition to any business.

  
• 

  Parcelous Order Tracking

  Let your customers track their orders directly at your store

  ⭐️ 4.9 (61 reviews)

  🔍 Overview of features

  This app allows customers to track their orders directly on your store, saving you time on customer support. It automatically pulls tracking numbers from your fulfillments, detects possible carriers, and fetches tracking information. It also creates a tracking page on your store, where customers can enter their tracking number or order number with their email or phone to request their tracking information.

  The most important features of this app are its ability to automatically pull tracking numbers, detect carriers, and fetch tracking information from various carriers. This eliminates the need for you to manually input carrier information for each fulfillment and allows customers to track their orders with ease.

  By providing a self-service tracking option, you can reduce the time spent on customer support, freeing up your resources to focus on other aspects of your business. This app improves the customer experience by giving them the ability to track their orders themselves, increasing customer satisfaction and potentially leading to repeat purchases and positive reviews. Overall, this app helps merchants streamline order tracking and improve customer support, ultimately contributing to the growth of their business.

  💬 What merchants say

  Merchants highlight the efficiency and accuracy of the tracking feature in this app, finding it to be easy to set up and use. They also appreciate the prompt and helpful customer support, as any issues or requests are addressed quickly. Some merchants mention that they started with the free version of the app and plan to upgrade as their business sales increase. Overall, merchants are satisfied with the app's performance and find it beneficial for their business needs.
• 

  ShippingChimp

  Save up to 53% on eCommerce shipping costs across Canada.

  ⭐️ 4.9 (9 reviews) Free to install. Additional charges may apply.

  🔍 Overview of features

  The most important features of ShippingChimp, a Next-Gen eCommerce delivery platform, are its ability to help eCommerce businesses reduce shipping costs when shipping across Canada and its real-time tracking capabilities.

  ShippingChimp has partnered with 56+ shipping partners across Canada, including carriers and warehouses, to provide the best shipping rates regardless of package volume. This can help merchants save up to 53% on eCommerce shipping costs.

  The app also offers automated label printing, allowing orders and products to be automatically synced and routed to the best delivery carrier. With just one click, merchants can batch print labels, streamlining the shipping process and saving time.

  Additionally, ShippingChimp provides real-time tracking, keeping merchants and their customers informed about the status of their shipments. This includes delivery alerts and 24/7 support, ensuring a smooth and reliable delivery experience for customers.

  Overall, ShippingChimp can help merchants grow their business by significantly reducing shipping costs, improving efficiency through automation, and providing a reliable and transparent shipping experience for their customers.

  💬 What merchants say

  Merchants highlight the excellent customer support provided by the app, with quick and helpful responses through the chat feature. They appreciate the assistance in setting up the app and the smooth transition from previous versions. The app is also praised for its functionality, with users stating that it works well and offers competitive pricing, especially compared to other shipping options like Canada Post. The availability of a free plan for low-volume sellers is also appreciated. Overall, merchants highly recommend the app for its great customer support, ease of use, and affordability, making it a valuable tool for managing shipping needs on Shopify.

  
• 

  OKURU Order SMS Notifications

  Send SMS notifications to your customers regarding the status of every & keep them in the loop.

  ⭐️ 4.9 (7 reviews)

  🔍 Overview of features

  The OKURU Order SMS Notifications app allows merchants to send SMS alerts to their customers about each order status, keeping them in the loop and improving customer communication. With this app, merchants can send SMS notifications from their own sender ID or registered phone number.

  Some key features of the app include:
  - Integration with 10+ SMS API gateways, with the option to add additional gateways if needed.
  - Ready-made SMS templates that can be customized to fit the merchant's business needs.
  - The ability to create customer groups and broadcast messages to send SMS alerts in bulk.
  - Sending SMS notifications for various order statuses such as order placement, refund, cancellation, abandoned cart, shipping, product delivery, and product review.
  - The ability to accelerate sales and revenue by conveying SMS notifications for abandoned carts.

  By using the OKURU Order SMS Notifications app, merchants can improve customer experience, increase engagement, and drive more sales by keeping customers informed about their orders and store activities through SMS alerts.

  💬 What merchants say

  Based on the provided user reviews, individual merchants highlight several issues with this app. One user mentions that the app doesn't work out of the box and criticizes the lack of knowledge from the app's team. They also mention slow support and being charged without a proper trial. Another user mentions that the app doesn't have ready-made templates and requires trial and error to figure out what works. They also express frustration with having to redo templates. On the positive side, another merchant mentions that the app is great, simple, and easy to use. They appreciate the support team's communication. Another user simply states that the app is exactly what they were looking for and gets the job done.

  Overall, the reviews are mixed. While some merchants have experienced frustrations with the app not working properly and lacking support, others have found it to be a great and effective solution. It seems that the app's simplicity and communication from the support team are appreciated by some users. However, the negative reviews regarding functionality and templates should be taken into consideration by potential users.
• 

  AfterShip Order Tracking

  Proactive order tracking that delights your customers, reduces WISMO, and optimizes delivery.

  ⭐️ 4.8 (4,482 reviews)

  🔍 Overview of features

  The most important features of this app are proactive order tracking, live shipment updates, branded tracking pages, personalized product recommendations, automated notifications, delivery estimate widget, email and SMS notifications, centralized shipment dashboard, AI-powered estimated delivery dates, and built-in analytics.

  This app can help a merchant grow their business by delighting customers with live shipment updates and reducing "Where is my order?" (WISMO) inquiries. By offering a branded order tracking page and automated notifications, customers will have real-time visibility into their orders, leading to improved customer satisfaction and reduced anxiety.

  The personalized product recommendations on the branded tracking pages can boost sales by providing customers with relevant product suggestions based on their purchase history. Additionally, the timely email and SMS notifications will further reduce customer anxiety and WISMO calls.

  The centralized shipment dashboard and built-in analytics allow merchants to monitor and analyze carrier transit times, on-time rates, and exceptions. This data can help identify areas for improvement, optimize delivery processes, and ensure on-time performance.

  Finally, the AI-powered delivery estimate widget on product description and checkout pages helps build buyer confidence by providing estimated delivery dates. This reassures anxious customers and increases the likelihood of successful conversions.

  💬 What merchants say

  Based on the user reviews, individual users highlight the helpful and patient support team, the ability to customize shipping update messages with memes and gifs, the ability to track orders for international sellers, and the app's integration with other apps like Shopify, Omnisend, Judge.me, and Klaviyo. Users also mention that the app can be a bit confusing and has a learning curve, but with time and support, it becomes easier to use. Users appreciate the support provided by Ankit, Animesh, Debashish, Moazzam, Shreyasi, Aseem, and Rahul.

  Overall, merchants find AfterShip to be a powerful app that gets the job done well in terms of tracking orders and keeping customers informed. While there may be a learning curve and some confusion initially, the app's features, customizations, and integration capabilities make it stand out among the competition. The support team receives high praise for their quick and clear assistance. Some users also express concerns about the app collecting user data for other ventures, but the support team is responsive in addressing these issues. Overall, merchants highly recommend AfterShip for tracking orders and improving the purchase journey for customers.
• 

  Tracktor Order Tracking

  Add real-time order tracking, custom statuses, and package lookup to your store.

  ⭐️ 4.8 (738 reviews)

  🔍 Overview of features

  Tracktor is an app that provides real-time package tracking and order lookup for your store. It integrates with all popular carriers, allowing you and your customers to have incredible visibility into the tracking status and location of packages in transit.

  By adding professional-grade order status and package tracking to your store, Tracktor helps increase customer satisfaction and lower support costs. Customers can easily track their orders themselves, reducing the need for support requests.

  The app also offers email and SMS notifications, which can be triggered when a package is out for delivery or arrives. This helps keep customers informed and engaged throughout the shipping process.

  With Tracktor, you can also manage what buyers see with a branded tracking page, providing a seamless and consistent experience for your customers. Additionally, the Mission Control dashboard provides timely tracking insights on a 3D interactive map, allowing you to easily monitor and manage your shipments.

  Overall, Tracktor is a powerful tool that can help merchants improve the customer experience, reduce support costs, and ultimately grow their business by turning first-time buyers into repeat shoppers.

  💬 What merchants say

  Merchants highlight the amazing support team at Tracktor, specifically mentioning CS - Abby and Daniel for their exceptional customer service skills and willingness to help. They appreciate that the support team is personable, helpful, and provides recommendations. Merchants also mention that the app solves the problem of customers constantly asking about order tracking, by providing a simple and beautiful tracking page. They appreciate the app's features and how it allows them to get things done without coding experience. Overall, merchants are extremely satisfied with Tracktor and its support team, expressing that they will never use another order-tracking app. They have seen a reduction in customer service requests and are grateful for the assistance provided by the app's support team.
• 

  Trackeroo Order Tracking

  Provide customers on-store order tracking. Drive traffic, increase upsell and reduce support tickets

  ⭐️ 4.8 (85 reviews) Free plan available. 7-day free trial. Additional charges may apply.

  
• 

  Whatsapp Button Pro

  Add Whatsapp Button to your store and let customer start a coversation with you.

  ⭐️ 4.8 (43 reviews)

  🔍 Overview of features

  The WhatsApp Chat Button app is a valuable tool for merchants looking to enhance customer support and communication on their Shopify store. By integrating a WhatsApp chat button, customers can easily reach out to the merchant for inquiries or support directly through WhatsApp.

  Key features include:

  1. **WhatsApp Chat Button**: Enable customers to start a conversation with the merchant via WhatsApp, offering a convenient and familiar communication channel.

  2. **Customization Options**: Tailor the button text, placement, and initial message to suit the store's branding and customer needs.

  3. **Enhanced Customer Support**: Provide prompt and personalized assistance to customers, leading to improved satisfaction and potentially higher conversions.

  By leveraging the WhatsApp Chat Button app, merchants can strengthen their customer service capabilities, build trust with shoppers, and ultimately grow their business through enhanced communication and support.

  💬 What merchants say

  Merchants praise the app developer's responsiveness and the app's effectiveness in recovering abandoned carts and maintaining communication with customers. They highlight the ability to generate leads on WhatsApp and appreciate the app's ease of use and clean features. Users also commend the prompt and supportive customer service, emphasizing the simplicity of reaching customers via WhatsApp. Overall, merchants express satisfaction with the app's performance in increasing leads and streamlining communication through WhatsApp, making it highly recommended for businesses looking to enhance customer engagement and recover sales.
• 

  KOOL WhatsApp Notifications

  Send order notifications to customers via the Official WhatsApp Business API with a Green-tick.

  ⭐️ 4.8 (17 reviews)

  🔍 Overview of features

  The KOOL WhatsApp Notifications app is a powerful tool for merchants to keep their customers engaged and informed. By sending all order-related notifications directly to customers through their registered WhatsApp number, this app ensures that customers stay updated on the status of their orders.

  One of the key features of this app is the ability to notify customers about abandoned carts. This helps merchants recover potential sales by reminding customers to complete their purchase and explore more sales opportunities.

  The app also provides merchants with notifications when customers place orders and sign up, allowing them to stay informed and take necessary action. Customers, on the other hand, receive notifications at various stages of the order process, such as when an order is placed, shipped, out for delivery, delivered, or refunded. They also receive notifications when their cart is abandoned and when the merchant requests product reviews.

  With unlimited order notifications, customized templates, and easy configuration through WhatsApp Web QR code scanning, this app offers a seamless and efficient way for merchants to communicate with their customers and grow their business.

  💬 What merchants say

  Merchants highlight the convenience and seamless communication provided by WhatsApp Order Notifications. Users appreciate the real-time updates and the ability to receive important information directly on WhatsApp, eliminating the need to constantly check emails or log into websites. The notifications are well-organized and provide all the necessary details, keeping merchants informed every step of the way. The instant updates, including order confirmation, shipment tracking, estimated delivery times, and delivery completion notifications, are particularly praised. Merchants also value the privacy and security features, such as WhatsApp's end-to-end encryption, which protect their personal information and order details. Overall, merchants find WhatsApp Order Notifications to be an indispensable app for automating processes, with a helpful and responsive support team. They highly recommend this app for its convenience, efficient communication, and focus on privacy and security.
• 

  Rush ‑ Order Tracking & EDD

  Order tracking & notifications that grow repeat business. Track order delivery worldwide in minutes.

  ⭐️ 4.7 (312 reviews)

  🔍 Overview of features

  The most important features of the Rush app are its order tracking and notifications capabilities, as well as its ability to create a branded tracking page with effective upsells.

  With Rush, merchants can provide their customers with shipping notifications that lead them to beautifully crafted tracking pages. These tracking pages are designed to convert one-time buyers into repeat customers by displaying attractive upsells and cross-sells.

  The app also offers customization options for the entire shipping journey, including delivery date estimations, a fully editable tracking page, and targeted recommended upsells. It integrates with over 1,700 carriers and provides AI-backed forecasts to fine-tune page and email flows.

  By using Rush, merchants can create a seamless and engaging post-purchase experience for their customers. The ability to customize the tracking page with converting product recommendations and integrate transaction delivery emails with popular email marketing tools like Klaviyo, Omnisend, and Orderly Emails helps drive customer engagement and increase sales.

  Additionally, the app provides analytics on carrier performance, delivery and transit times, and custom workflows, allowing merchants to optimize their shipping operations and improve customer satisfaction. Overall, Rush can help a merchant grow their business by turning one-time buyers into loyal customers through a personalized and upsell-focused post-purchase experience.

  💬 What merchants say

  Based on the user reviews, merchants highlight the advanced courier mapping feature of the app, which allows for accurate tracking information and reliable updates. They appreciate that the tracking data is clear and accurate, and that the app offers upselling possibilities. Users also mention the good and knowledgeable support provided by the app's team. One merchant specifically mentions the sales manager Gabriel who helped them set up and customize everything they needed. However, there are also negative reviews from users who experienced issues with the app. One user mentioned that the app was not working for a few days and received an unsatisfactory response from the support team. Another user expressed disappointment with the app's performance and long resolution time for critical issues. Overall, merchants appreciate the advanced tracking features and support provided by Rush, but there are concerns about the app's reliability and responsiveness to issues.
• 

  TrackiPal PayPal Tracking Sync

  Sync PayPal tracking info in one-click. Remove PayPal holds, get funds faster, and reduce disputes.

  ⭐️ 4.7 (172 reviews)

  🔍 Overview of features

  The TrackiPal app offers several important features for merchants using PayPal. First, it automatically syncs tracking information for shipped orders to your PayPal accounts, eliminating the need for manual entry. This not only saves time but also ensures that your tracking information is accurately recorded.

  By syncing more tracking information, PayPal will release your funds faster, allowing you to access your money more quickly. This can be especially beneficial for merchants who rely on timely access to their funds for cash flow purposes.

  Additionally, TrackiPal can help reduce PayPal disputes by more than half. By providing accurate and up-to-date tracking information, you can enhance customer satisfaction and minimize the risk of disputes, ultimately saving you time and effort in resolving customer issues.

  The app also offers real-time synchronization for new orders and a "Back in Time" feature for bulk syncing old orders. This flexibility allows you to easily manage and update your tracking information.

  Furthermore, TrackiPal provides a user-friendly dashboard where you can monitor the status of your PayPal tracking sync. This allows you to stay informed and ensure that everything is running smoothly.

  Overall, TrackiPal can help merchants grow their business by streamlining the process of syncing tracking information with PayPal, speeding up fund releases, reducing disputes, and building trust with PayPal.

  💬 What merchants say

  Based on the user reviews, merchants highlight the quick and responsive customer support provided by TrackiPal. They appreciate that the support team is available on chat and is able to resolve issues in a short amount of time. Merchants also mention that the app is easy to use and has been effective in automatically updating tracking information for order shipments, which helps avoid manual updates and potential fund holds by PayPal. Overall, merchants highly recommend TrackiPal for its helpful customer service, efficient syncing with PayPal, and seamless functionality.
• 

  Critical.net Fraud Prevention

  We are an e-commerce chargeback solution where we protect your business from fraud.

  ⭐️ 4.7 (6 reviews) From $29.95/month. 14-day free trial.

  🔍 Overview of features

  The Critical.net app provides an e-commerce chargeback solution that protects businesses from fraudulent transactions. By using this app, merchants can ensure that their customers are authentic by having accurate and easy-to-understand information at hand. The app offers several important features to help merchants grow their business:

  1. Fraud Risk Score: Critical.net provides a score to identify the level of fraud risk on every order. This allows merchants to make informed decisions and avoid potential chargebacks.

  2. Order Cancellation: Orders with a high fraud risk level are automatically canceled by the app. This helps merchants avoid chargebacks and protect their business from fraudulent transactions.

  3. Easy-to-use Platform: The app's platform is designed to be user-friendly, making it easy for merchants to navigate and make the best decisions for their business.

  4. Self-Integration: Critical.net can be integrated into the merchant's online store without the need for external help. This allows for a seamless and hassle-free integration process.

  By using Critical.net, merchants can have peace of mind knowing that their business is protected from fraud. They can focus on growing their online store and leave the detection of e-fraud to the experts at Critical.net.

  💬 What merchants say

  Merchants highlight the advanced functionality and control that this app provides in managing and preventing fraud. They appreciate the customizable options and the ability to analyze incoming orders and their risk factors in-depth. The app's customer service is also highly praised, with users mentioning the helpful support team that assists in setting up and customizing the app for their specific store needs. The automation process is highlighted as a time-saving feature, eliminating the need to manually identify fake orders. Overall, merchants find this app to be the most comprehensive and effective solution for managing fraud and ensuring the security of their Shopify stores.
• 

  Hulk Order Status Tracker

  Monitor shipping status and track orders using the Hulk Order Status Tracker app.

  ⭐️ 4.6 (105 reviews)

  🔍 Overview of features

  The Hulk Order Status Tracker app offers several key features to help merchants grow their business. Firstly, it provides customizable shipping status alerts, allowing merchants to set their preferred delivery notifications. This helps to increase customer satisfaction by keeping them informed about the progress of their orders.

  Additionally, the app integrates with Google Maps to provide a visual representation of the shipment journey. This feature enhances the customer experience by allowing them to track their orders in a more engaging and interactive way.

  The app supports over 1,100 global carriers, including popular ones like USPS, Royal Mail, and YunExpress. This wide range of carrier support ensures that merchants can track orders from various shipping providers, making it convenient for them and their customers.

  The app also features a mobile-friendly order status page, accessible from anywhere, at any time. This allows customers to easily check the status of their orders on any device, further enhancing their experience and increasing their satisfaction.

  Overall, the Hulk Order Status Tracker app helps merchants improve customer satisfaction, streamline order tracking processes, and provide a better overall experience for their customers. These features are essential for growing a business by increasing customer loyalty and driving repeat purchases.

  💬 What merchants say

  Individual users highlight the responsive customer support provided by the app's team. One merchant mentions how Shruti from the support team connected with them for installation assistance and followed up when needed. Another merchant, however, expresses frustration with the app, stating that it doesn't track shipments properly and they had to contact the support team every time they had a shipment. This merchant advises others not to waste their time with the app and suggests trying something better.

  Overall, the app receives mixed reviews. While some users appreciate the easy setup and smooth functionality, others are disappointed with its tracking capabilities. The positive reviews highlight the app's usefulness and efficiency, especially in terms of reducing the workload for support departments. However, the negative review emphasizes the app's failure to perform its basic function of tracking shipments accurately. Despite the responsive customer support, this user suggests exploring alternative apps.
• 

  Ordertracker ‑ Track & Upsell

  With Order Tracker get an order tracking page, a track order lookup button and status notifications.

  ⭐️ 4.6 (53 reviews)

  🔍 Overview of features

  The most important features of the Order Tracker app are its order tracking page, track order button, order lookup form, and status notifications.

  The app adds a fully customizable order tracking page to the merchant's store, allowing customers to easily track their orders. This feature provides a seamless and professional customer experience, increasing customer satisfaction and reducing customer inquiries about order status.

  The track order button on the order status page further enhances the customer experience by providing a convenient and visible way for customers to track their orders without navigating away from the order page.

  The order lookup form is a powerful tool that allows customers to track their orders regardless of the courier used. It also replaces Chinese parcel tracking events and customs clearance events with generic phrases, ensuring a consistent and clear tracking experience for customers.

  Additionally, the app provides detailed analytics from over 1200 supported couriers, allowing merchants to improve their delivery time. This feature helps merchants identify areas of improvement in their shipping processes and make data-driven decisions to optimize their operations.

  Overall, the Order Tracker app is essential for any merchant looking to improve their customer experience, reduce customer inquiries, and optimize their shipping processes.

  💬 What merchants say

  Based on the user reviews, merchants highlight the initial excellent support provided by the app. However, there are some concerns regarding delays in receiving tracking information for specific orders. Merchants appreciate the manual refresh of information provided by the support agent to resolve the issue. Some users also mention that the app is not the cheapest option available but it is the only one that supports drop-shipping stores. Despite the cost, merchants are generally impressed with the app and find it easy to install. Overall, merchants recommend the app for its great support, ease of use, and compatibility with drop-shipping stores, but some express concerns about the cost and delays in tracking information updates.
• 

  PostShip Order Tracking

  Reliable & Seamless Order Tracking App with Proactive Notifications and a Branded Tracking Page.

  ⭐️ 4.6 (43 reviews)

  🔍 Overview of features

  The most important features of the PostShip app are:

  1. Post-purchase surveys on the thank you page: With PostShip, merchants can conduct seamless post-purchase surveys on their thank you page. This allows them to gather valuable insights from customers right after they make a purchase, giving them a better understanding of their customers' preferences and behavior.

  2. Customer behavior insights: Unlocking valuable insights into customer behavior is crucial for success in the e-commerce landscape. PostShip helps merchants understand their customers better, enabling them to allocate relevant budgets for marketing and identify possible problems on their website.

  3. Attribution of customers to marketing channels: PostShip allows merchants to attribute their customers to the respective marketing channels. This helps them track the effectiveness of their marketing campaigns and make data-driven decisions to optimize their marketing strategies.

  4. Email notifications for responses: Merchants receive email notifications for all the survey responses, ensuring they stay updated and can take immediate action based on customer feedback.

  Overall, PostShip is a powerful app that can help merchants elevate their customer experience, gain valuable insights, and grow their business by making data-driven decisions.

  💬 What merchants say

  Merchants highlight that this app is simple and intuitive to use, with a beautiful order tracking page. They also appreciate the spectacular support provided by the app's team. Additionally, merchants love that the app is free for life and does not charge like many other apps. Overall, users find this app to be highly useful and efficient in handling order tracking, with a visually appealing tracking page.
• 

  Shipup

  Proactive order tracking that delights your customers, reduces WISMO tickets and cuts return costs.

  ⭐️ 4.6 (19 reviews) $399/month. Additional charges may apply.

  🔍 Overview of features

  Shipup is an app that helps merchants turn delivery into loyalty by providing a seamless and branded delivery experience. The app offers several key features to enhance the delivery process and improve customer satisfaction.

  One important feature is proactive notifications. Shipup allows merchants to send real-time notifications to their customers, keeping them informed about the status of their packages. This helps to reassure customers and build trust, leading to higher customer satisfaction and increased likelihood of repeat purchases.

  Another key feature is the ability to redirect customers to branded tracking pages. This creates a consistent and cohesive brand experience throughout the entire delivery process, reinforcing the merchant's brand and increasing brand loyalty.

  Additionally, Shipup offers customer service integration, allowing merchants to proactively manage potential delivery incidents. By promptly addressing any issues or concerns that may arise during the delivery process, merchants can prevent negative experiences and maintain customer satisfaction.

  Overall, Shipup helps merchants create a compelling delivery experience that encourages customers to purchase again. By providing proactive notifications, branded tracking pages, and customer service integration, Shipup improves customer satisfaction and loyalty, ultimately helping merchants grow their business.

  💬 What merchants say

  Based on the user reviews, merchants highlight that ShipUp is a valuable tool for improving customer service by providing detailed tracking information and notifications about package status. It is especially useful during times of package delays and issues like the COVID-19 pandemic. Users appreciate the ability to customize emails with their brand and receive notifications for taking proactive actions. However, one merchant mentions that the app can be expensive for a young company and wishes for more flexible payment options. Another merchant expresses disappointment with the lack of customer support, which affects their overall experience with the app. Overall, ShipUp is praised for its integration with Shopify and ease of implementation, but improvements in pricing and customer support are desired.
• 

  Easy Fulfillment: Bulk Fulfill

  Bulk fulfill orders and generate tracking links automatically for your custom and local carriers.

  ⭐️ 4.6 (17 reviews) $9.95/month. 14-day free trial.

  🔍 Overview of features

  The most important features of this fulfillment app are bulk order fulfillment, automatic tracking link generation, and the ability to add custom carriers.

  With this app, merchants can easily fulfill their orders in bulk, either manually or by importing a CSV/XLS file. This saves time and effort for businesses with a high volume of orders.

  The app also automatically generates tracking links for each order, making it convenient for both merchants and customers to track the shipment. This feature is especially useful for custom carriers that may not be supported by default.

  Additionally, the app allows merchants to add their own carriers to generate tracking links. This flexibility ensures that businesses can work with their preferred shipping providers and provide accurate tracking information to their customers.

  Overall, this app helps merchants streamline their fulfillment process, save time, and provide a better customer experience by automating order fulfillment and tracking link generation.

  💬 What merchants say

  Based on the provided user reviews, merchants highlight the excellent features of the app, particularly its customer support. Users commend the speedy and polite responses from the support team, which gives them peace of mind when working on their ideas. However, one user mentioned an issue with the fulfillment button not appearing after uploading a tracking number, causing frustration and hindering the usability of the app. Despite this, another user praised the app for its perfect job in fulfilling orders with courier tracking links. They also mentioned a recent update that improved the app significantly, making it simple, clean, and easy to use. Overall, the app is highly regarded for its features and customer support, although there may be some occasional technical issues.
• 

  Shipway Order Tracking

  Shipway Experience: Order tracking & engagement tool to deliver excellent customer experience. Product review features

  ⭐️ 4.5 (202 reviews)

  🔍 Overview of features

  The Shipway Xperience app offers several key features to help merchants improve their customer experience and drive business growth.

  Firstly, the app provides proactive order tracking and status updates via SMS, email, and WhatsApp. This ensures that customers are always informed about the progress of their order, reducing anxiety and increasing satisfaction.

  Secondly, the app allows merchants to collect reviews and feedback from customers. This helps build social proof and allows merchants to understand and address any issues or concerns that customers may have, leading to improved customer satisfaction and loyalty.

  Additionally, the app offers a branded order tracking page with an estimated delivery date, further enhancing the customer experience and providing transparency.

  Finally, the app helps merchants analyze buyer satisfaction through the calculation of NPS (Net Promoter Score). This valuable data can be used to identify areas for improvement and make informed business decisions.

  Overall, the Shipway Xperience app is a comprehensive tool that can help merchants deliver an excellent post-purchase experience, drive repeat purchases, and build customer loyalty.

  💬 What merchants say

  Based on the user reviews, individual merchants have highlighted a few issues with this app. One merchant had a bad experience when they tried to stop using the app and requested a refund. The app auto-renewed their subscription without their knowledge and the app support team did not respond to their refund request. Another merchant mentioned that the app stopped showing notification logs and the support team was unresponsive to their inquiries. However, one merchant had a positive experience with the app, stating that it was very good and suitable for sending WhatsApp notifications to customers about their orders, making it easier for them to track their orders. Overall, there seem to be mixed experiences with this app, with some merchants encountering issues with customer support and functionality, while others find it useful for their specific needs.
• 

  Yurtiçi Kargo

  Sipariş sonrası kargo takip kodu entegrasyonu. Kapıda Ödemeli kargo için uygun + Özel Kargo Etiketi

  ⭐️ 4.5 (18 reviews)

  🔍 Overview of features

  The Yurtiçi Kargo Shopify Entegrasyon app automates post-order shipping processes, helping merchants streamline their operations. The app integrates with the Yurtiçi Kargo system to retrieve and add shipment tracking information to orders. It also sends automated email and SMS notifications to customers, keeping them informed about their shipments. Once a shipment is delivered, the app automatically archives the order.

  One of the key features of the app is its compatibility with cash on delivery (COD) and door-to-door payment methods. It calculates and collects the payment amount upon delivery for COD shipments, ensuring smooth transactions.

  Another important feature is the ability to quickly process all types of shipments using automatic shipping selection. This saves time and effort for the merchant by simplifying the shipping process.

  Additionally, the app offers the option to print bulk labels and shipping invoices, allowing merchants to efficiently manage their barcode printing needs.

  Overall, the Yurtiçi Kargo Shopify Entegrasyon app helps merchants improve their shipping operations, enhance customer communication, and effectively handle COD and door-to-door payments, ultimately contributing to the growth of their business.

  💬 What merchants say

  The app seems to have some issues with invalid ID codes, as one merchant mentions having trouble using the app due to this issue. However, other merchants highlight the ease of use and the ability to always get support when needed. They recommend the app for its convenience and quick support. Overall, the app is praised for its practicality and speed, with merchants expressing gratitude for the quick support provided by Pax Digital.
• 

  Status Sherpa

  Create a simple, fast order lookup form for your customers. Reduce routine order inquiries.

  ⭐️ 4.5 (14 reviews) $2/month. 7-day free trial.

  🔍 Overview of features

  The most important features of the Status Sherpa app are its simple and fast order lookup form, the ability to reduce routine order inquiries, and its customization options.

  By installing the Status Sherpa app, merchants can provide their customers with a super-easy lookup form on their storefront site, allowing customers to quickly and easily find the status of their orders. This helps to reduce routine customer inquiries and allows customers to get the answers they need on their own.

  One of the main benefits of the app is that it speeds up customer service by reducing the time spent answering routine inquiries. This allows merchants to focus on more important tasks and improve overall efficiency.

  The app also automatically matches the shop's theme, ensuring a seamless integration with the storefront site. Additionally, merchants have the ability to further customize the app's settings to align with their branding and design preferences.

  Furthermore, the Status Sherpa app supports multiple languages, with 7 ready-made translations available. This allows merchants to provide a personalized experience for customers in their preferred language.

  Overall, the Status Sherpa app can help a merchant grow their business by improving customer service, reducing inquiries, and enhancing the overall shopping experience for their customers.

  💬 What merchants say

  Based on the user reviews, merchants highlight the app's abundance of options for exporting data and its ability to automate exports to platforms like Google Drive and Zapier. They appreciate the excellent customer support, noting that the support team is responsive and helpful. Merchants also find the app helpful in providing self-service capabilities and reducing the workload on their support team. One user even mentioned receiving assistance on a Sunday and having their issue resolved promptly. Overall, merchants are highly satisfied with the app's functionality and the level of service they receive from the support team.
• 

  Chative ‑ Live chat & Chatbot

  Chat & sell directly on your store with the assistance of AI and automation.

  ⭐️ 4.5 (6 reviews)

  🔍 Overview of features

  Chative is a messaging platform that allows businesses to interact with customers across multiple websites and social media outlets, all while seamlessly gathering all conversations in one place. With the integration of Chative and Shopify, merchants can install live chat on their Shopify site with just one click.

  The live chat feature helps convert visitors into paid customers faster by providing immediate assistance and answering any questions they may have in real-time. This can greatly improve customer satisfaction and increase sales.

  Additionally, Chative's highly customizable live chat allows merchants to attract customers right away when they come to their website. The chat widget can be customized to match the merchant's branding and design, creating a seamless and professional customer experience.

  Furthermore, Chative provides measurement tools to help merchants track the effectiveness of their live chat. They can monitor chat volume, response times, and customer satisfaction ratings, allowing them to optimize their customer support strategy and improve overall performance.

  In summary, Chative's integration with Shopify offers merchants the ability to provide excellent customer support through live chat, leading to increased conversions, improved customer satisfaction, and ultimately, the growth of their business.

  💬 What merchants say

  According to various user reviews, merchants have highlighted several issues with this app. Some merchants have pointed out that it is not a useful live chat app, as it lacks features such as email or sound alerts for notifications. Additionally, some users have expressed frustration with the lack of customer service support, stating that they never received any assistance when encountering problems or needing help. Overall, these reviews suggest that this app falls short in terms of functionality and customer support, making it difficult for merchants to effectively use live chat as a communication tool for their business.
• 

  Botsify

  Increase your store conversions by 2x using Botsify Chatbot for Stores.

  ⭐️ 4.5 (2 reviews) Price: Free

  🔍 Overview of features

  The most important features of the Botsify Chatbot for Stores app are syncing products with the chatbot, allowing customers to track orders, and enabling product search through the chatbot.

  By syncing products with the chatbot, merchants can provide a seamless shopping experience for customers, allowing them to browse and purchase products directly within the chatbot interface. This can help increase store conversions as it eliminates the need for customers to navigate through multiple pages or websites.

  The feature that allows customers to track orders through the chatbot is also valuable as it provides convenience and transparency for customers. They can easily check the status of their orders without having to contact customer support, resulting in a better customer experience and potentially increasing customer satisfaction and loyalty.

  Additionally, the app enables customers to search for products by simply writing search terms to the chatbot. This feature saves customers time and effort, making it easier for them to find the products they are looking for. By improving the search experience, merchants can increase the chances of customers finding and purchasing the products they desire.

  Overall, the Botsify Chatbot for Stores app can help merchants grow their business by increasing store conversions, improving customer experience, and making it easier for customers to find and purchase products.

  💬 What merchants say

  Merchants highlight that this app is an amazing platform for engaging customers on Instagram for their Shopify store. They appreciate the easy integration process, especially with the help of a YouTube video. Users also mention that it is a great free Instagram chat tool that can replace more expensive software. They appreciate the responsiveness of the team, who are always willing to help and respond quickly to any questions or concerns. Overall, merchants strongly recommend this app for its functionality, affordability, and excellent customer support.

  
• 

  AfterShip Shipping + Labels

  Multi-carrier shipping tool to help brands automate their shipping process and print labels faster.

  ⭐️ 4.4 (189 reviews) Free plan available. Additional charges may apply.

  🔍 Overview of features

  The AfterShip Shipping (Postmen) app is a web-based multi-carrier shipping platform that helps brands automate their shipping process and print labels faster. With over 70+ carriers supported, merchants can save time and money on domestic and international shipping.

  The app offers several key features to help merchants grow their business. First, it provides a centralized dashboard to sync, manage, and fulfill orders in one place. This streamlines the order fulfillment process and saves time by eliminating the need to switch between different platforms.

  Second, the app calculates shipping rates and transit times across multiple carriers and services. This enables merchants to offer accurate shipping options to their customers at checkout, helping to avoid cart abandonment and increase conversion rates.

  Third, the app offers shipping automation rules to ensure fast processing and error-free shipping. Merchants can set up rules to automate tasks such as assigning carriers, generating shipping labels, and validating addresses, further saving time and reducing the risk of shipping errors.

  Finally, for international shipments, the app provides pre-filled commercial invoices and customs documents. This simplifies the customs process and ensures that shipments comply with international regulations, reducing delays and potential issues.

  Overall, the AfterShip Shipping (Postmen) app provides a comprehensive set of tools to help merchants streamline their shipping process, save time and money, and offer a better shipping experience to their customers, ultimately helping them grow their business.

  💬 What merchants say

  Based on the user reviews, merchants have mixed opinions about this app. One merchant expresses dissatisfaction with the customer service, citing a billing issue that has not been resolved for over a week. They feel that the customer care team's responses are templated and not helpful. Another merchant mentions that the help desk did not provide the desired assistance and directed them to a link that was not relevant to their location. On the other hand, one merchant praises the app and its support, highlighting their responsiveness and helpfulness in resolving multiple issues promptly.

  Overall, the app receives both positive and negative feedback from merchants. While one user had a positive experience with the app and its support, others express frustration with the customer service and unresolved issues. It is important for potential users to consider these mixed reviews and assess whether the app's features meet their specific needs and if the reported issues are deal-breakers for their business.

  
• 

  Shipping Tracker by DevCloud

  Track shipments in an easy and fancy way Track packages as they ship and keep your customers updated

  ⭐️ 4.4 (134 reviews) From $2.99/month. 14-day free trial. Additional charges may apply.

  🔍 Overview of features

  The Shipping Tracker app is a must-have for any merchant looking to improve their shipping process and enhance the customer experience. With this app, merchants can easily track shipments and keep their customers updated on the location and status of their packages. This not only reduces the need for customer support inquiries but also establishes trust and transparency with customers.

  By integrating seamlessly with Shopify, the Shipping Tracker app allows customers to view their order's shipping history directly on the merchant's Shopify store. This eliminates the need for customers to visit third-party tracking websites and keeps them engaged on the merchant's own platform.

  One of the key features of the app is the ability to customize the tracking page with the merchant's branding. This helps create a cohesive and professional experience for customers, reinforcing the merchant's brand identity.

  Additionally, the app provides the option to send email and SMS notifications to customers when there are shipping status changes. This ensures that customers are always kept informed and updated about their packages.

  Overall, the Shipping Tracker app streamlines the shipment tracking process, reduces customer support needs, and enhances the customer experience, all of which contribute to the growth of a merchant's business.

  💬 What merchants say

  Based on user reviews, merchants have mixed opinions about this app. One merchant highlighted a negative experience where they were charged unexpectedly during their free trial and had difficulty resolving the issue with Shopify and the app developer. Another merchant expressed frustration with the app's interface and functionality, describing it as full of bugs and useless. However, another merchant had a positive experience with the app's support team, praising their speed and efficiency in responding to questions and technical support. Overall, the app seems to have issues related to unexpected charges, bugs, and interface, but it also has a positive aspect in terms of its support team.
• 

  W3 Custom Order Status

  Manage your order production processes and notify your customers along the way

  ⭐️ 4.4 (77 reviews) From $5.99/month. 5-day free trial.

  🔍 Overview of features

  Custom Order Status is an app that allows merchants to track the production process for their orders and notify customers at every step along the way. This helps to create customer loyalty and trust in the business. The app also significantly reduces the time spent on customer inquiries, as customers receive frequent updates on their orders.

  Key features of Custom Order Status include:

  1. One-page dashboard: Merchants can easily manage all their orders and statuses in a straightforward dashboard, making it efficient to track the production process.

  2. Unlimited statuses: Merchants can create custom statuses to track their production through each step. This provides a detailed overview of the order progress.

  3. Workflow organization: The app allows merchants to organize their statuses into separate workflows, providing fine-grained control over the production process.

  4. User accounts: User accounts can be created, allowing access and permission settings without logging into Shopify. This facilitates collaboration and delegation of tasks.

  5. Customizable notifications: Merchants can send fully customizable emails and SMS messages to customers. This helps to keep customers informed and engaged throughout the order fulfillment process.

  By using Custom Order Status, merchants can streamline their order production processes, improve customer communication, and ultimately grow their business by focusing on core operations rather than spending time on customer inquiries.

  💬 What merchants say

  Merchants highlight the Custom Order Status app's ability to provide custom statuses for their orders and notify customers via email when their order status changes. They also appreciate the app's customization options and easy-to-use admin tools. Integration with Mailchimp is seamless, and merchants believe their customers will love the improved communication and transparency provided by the app. The support team is praised for being helpful and kind. Overall, merchants find Custom Order Status to be the app they have been searching for, as it allows them to stay in touch with customers throughout the ordering process, provide order status updates, and easily look up order information when needed. They highly recommend the app to other merchants.
• 

  ProWebSms Business Messaging

  ProWebSms helps stores to send engaging SMS / Whatsapp messages to customers on various events.

  ⭐️ 4.4 (12 reviews) Free plan available. 30-day free trial. Additional charges may apply.

  🔍 Overview of features

  ProWebSms is an app that allows merchants to send SMS or Whatsapp messages to customers at various events, such as checkout, receiving payment, shipping orders, and for abandoned carts. It also offers the ability to send messages for product reviews and automatically insert the response in product reviews.

  The app's advanced variable system allows for customization of messages, ensuring that each message is personalized and engaging.

  The reliability and cost-effectiveness of the SMS Master Gateway provided by ProWebSms makes it a convenient option for sending SMS messages. However, the app also offers the flexibility to use other SMS gateways of your choice or even an Android smartphone or Whatsapp to send messages.

  Additionally, ProWebSms provides assistance with sender ID registration in Gulf countries and elsewhere, making it easier for merchants to establish their brand identity and credibility when sending messages.

  Overall, ProWebSms is a powerful tool that can help merchants improve customer engagement, increase conversions, and grow their business through effective SMS and Whatsapp messaging.

  💬 What merchants say

  Merchants praise Smshare for being a useful application with a helpful and professional support team. They highlight that all methods and functions work exceptionally well, and they appreciate the cost-saving benefits of reducing SMS costs. Merchants also mention that their customers receive timely notifications about their orders, enhancing the overall customer experience. In summary, Smshare is highly regarded for its effectiveness, cost-saving features, and excellent customer support.

  
• 

  Dio Tracking

  Track orders easily with our app for merchants.

  ⭐️ 4.4 (7 reviews) Free plan available. 3-day free trial.

  🔍 Overview of features

  The most important features of our app for merchants include order management, timely delivery assurance, and a user-friendly interface.

  With our app, merchants can easily process, organize, and keep track of incoming orders. This is especially useful for online shops with a high volume of orders, as it helps them stay organized and manage their workflow more efficiently.

  The app also ensures that orders are delivered promptly and as promised, providing a timely delivery assurance. This feature is crucial for customer satisfaction, as it gives customers peace of mind knowing that their packages will arrive on time.

  Additionally, our app offers a user-friendly interface with an intuitive design, making it easy for merchants and customers to navigate and track their packages. This simplifies the shopping experience for customers and reduces the number of questions they may have regarding their order status.

  Overall, our app helps merchants handle lots of orders easily, ensures timely deliveries, reduces customer inquiries, and enhances the overall shopping experience for customers.

  💬 What merchants say

  Individual users highlight that this app is great for tracking on Shopify. They appreciate the app's ease of use and the fast notifications and emails it provides. Users find the app to be very user-friendly and efficient in keeping them updated about their orders and tracking information.

  Overall, merchants have a positive view of this app for tracking on Shopify. They appreciate its simplicity and the quick notifications it offers. The app's ease of use is repeatedly mentioned as a highlight, making it convenient for merchants to stay updated on their orders. The fast notifications and emails are also praised, ensuring that merchants are promptly informed about any developments related to their orders. Overall, this app is highly regarded by users for its user-friendly interface, efficiency, and effective tracking features.

  
• 

  Gallabox WhatsApp Automation

  Easily send order related WhatsApp notifications and delight your customers.

  ⭐️ 4.4 (6 reviews)

  🔍 Overview of features

  The most important features of the Gallabox app are:

  1. Sending pre-order WhatsApp notifications: The app allows you to send personalized pre-order notifications to customers who have abandoned their carts. By offering personalized offers, you can recover these abandoned carts and increase your sales.

  2. Configurable welcome and away messages: You can set up welcome and away messages to keep your customers informed at all times. This helps in enhancing the customer experience and keeping them engaged with your brand.

  3. Order status and updates: With Gallabox, you can send order status, payment details, and shipping updates to your customers via WhatsApp. This ensures that your customers are always informed about their orders, which improves customer satisfaction and reduces support queries.

  4. Cross-selling through segmented broadcasts: The app allows you to cross-sell to targeted customers by sending segmented broadcasts. This means you can alert specific customer segments about new product launches or offers, increasing the chances of additional sales.

  Overall, Gallabox helps merchants grow their business by leveraging the popularity and convenience of WhatsApp to provide personalized notifications, recover abandoned carts, keep customers informed, and drive additional sales through cross-selling.

  💬 What merchants say

  Based on the user reviews, merchants highlight the seamless integration and effectiveness of the Gallabox Whatsapp Automation Tool in enhancing client retention, marketing automation, and order updates. The ability to automate communication with clients through WhatsApp is a standout feature, allowing for personalized and interactive connections with customers. The tool facilitates automated messages for various purposes, such as order confirmations, shipping updates, and delivery notifications, leading to improved client satisfaction and loyalty. However, there are also negative reviews mentioning the lack of support after payment, the absence of certain basic features like second abandoned cart recovery, and the difficulty in booking support sessions. Some users also mentioned delays in the activation of the app and expressed dissatisfaction with the practice of offering incentives for reviews. Overall, merchants find Gallabox to be a valuable tool for their business, but there are areas for improvement in terms of support and feature offerings.
• 

  Smart Send

  Show pick-up points and print shipping labels directly from your shop without changing system.

  ⭐️ 4.4 (5 reviews) Free to install. Additional charges may apply.

  🔍 Overview of features

  The Smart Send app offers several key features that can help a merchant grow their business.

  Firstly, it allows merchants to link their carrier directly to their Shopify shop. This means that they can show pick-up points on the checkout page, providing convenience and flexibility for customers when it comes to receiving their orders.

  Secondly, the app enables merchants to set up advanced shipping criteria based on their customers' orders. This allows for more personalized and tailored shipping options, which can improve the overall customer experience and increase customer satisfaction.

  Additionally, Smart Send allows merchants to print shipping labels directly from Shopify, eliminating the need to switch between different systems. This saves time and streamlines the shipping process, making it more efficient and effective.

  Lastly, the app automatically sends tracking notifications to customers, ensuring that they are kept informed about the progress of their orders. This helps to build trust and confidence in the merchant's brand, leading to repeat purchases and customer loyalty. Overall, the Smart Send app offers a range of features that can help merchants optimize their shipping processes and enhance the customer experience, ultimately driving business growth.

  💬 What merchants say

  Based on the provided user reviews, merchants highlight the ease of use and time-saving features of the Smart Send app. One merchant mentions sending over 1500 packages with labels made using the app, and they praise its seamless functionality with various shipping companies and Shopify. Another merchant appreciates the convenience of generating PDF labels directly from within Shopify, with tracking and fulfillment notifications included. Overall, users highly recommend the app and express gratitude for how it has simplified their shipping processes and made their lives easier.

  
• 

  Pick, Pack and Promo

  ⭐️ 4.3 (13 reviews) Free plan available

  🔍 Overview of features

  The most important features of this pick list app are its streamlined interface and customizable display options. The app is designed to simplify the pick process for merchants who process a large number of orders.

  With a focus on efficiency, the pick list only includes the necessary information needed to pack an order, eliminating any unnecessary clutter. This allows merchants to quickly and easily locate and pack the items for each order.

  Additionally, the app offers customization options, allowing merchants to choose which information to display on the pick list based on their specific workflow. They can choose to include customer and order tags, as well as display the address for each order.

  By providing a streamlined and customizable pick list, this app helps merchants optimize their order processing workflow, saving time and improving efficiency. This, in turn, allows them to handle a larger volume of orders and grow their business.

  💬 What merchants say

  Based on the user reviews, individual merchants highlight both positive and negative aspects of this app. One merchant is frustrated with the lack of support and errors in the packing slips, while another praises the app for making order fulfillment easy and user-friendly for their team. Another merchant recommends the web app but suggests improvements such as adding a print by default option in the pick list summary and fixing issues with displaying SKU values. They also express a desire for an iOS/Android app for more convenient use on tablets. Overall, merchants find this app promising and helpful, but some improvements are needed in terms of support responsiveness, packing slip errors, and additional features like a mobile app and customizable print options.

  
• 

  iThink Logistics

  ⭐️ 4.2 (105 reviews) Price: Free

  🔍 Overview of features

  iThink Logistics is a shipping software that can help merchants streamline their logistics operations and improve customer satisfaction. The most important features of the app include:

  1. Centralized shipment management: The app allows merchants to import all their shipments automatically in one place, eliminating the hassle of data loss and ensuring that everything is organized and easily accessible. This saves time and effort for merchants, allowing them to focus on other aspects of their business.

  2. Real-time order tracking: iThink Logistics enables live-syncing of orders, allowing merchants to update the delivery status to their customers in real-time. This feature improves transparency and customer communication, leading to higher customer satisfaction and repeat business.

  3. Wide coverage: The app provides services to more than 26,000 pin codes in India, making it suitable for merchants with a wide customer base in the country. This extensive coverage ensures that merchants can reach customers in various locations, expanding their market reach and potential for growth.

  Overall, iThink Logistics can help merchants streamline their shipping processes, improve customer experience, and expand their business by providing a centralized platform for shipment management and real-time order tracking.

  💬 What merchants say

  Based on the reviews, merchants have highlighted several issues with this app. Firstly, there are complaints about poor customer service and the app not delivering on its promises. Merchants mention experiencing difficulties in obtaining refunds for lost parcels and facing technical excuses. There are also concerns about the app's handling of prepaid parcels, with customers having to travel long distances to pick them up. Merchants express frustration with the app holding their balance and not providing satisfactory responses to their complaints. Additionally, there are mentions of the app not insuring high-value orders and making excuses to avoid paying the insured amount. Overall, the reviews indicate a lack of reliability, poor support, and issues with refunds and remittance. Merchants are advised to carefully evaluate the app's performance and consider alternatives before using it.

  
• 

  LiveChat: Live Chat App

  LiveChat helps you grow sales, give shopping advice, and answer customer questions in real-time

  ⭐️ 4.2 (45 reviews)

  🔍 Overview of features

  LiveChat is a powerful app that can help a merchant grow their business by providing real-time and asynchronous communication with customers. It allows merchants to engage on-site visitors with chat invitations or let them start conversations themselves.

  One of the most important features of LiveChat is the ability to see exactly what the customer has in their shopping cart. This contextual information enables merchants to suggest complementary products and increase sales. Additionally, merchants can browse their store's inventory inside the app and send product recommendations in the form of interactive cards, further boosting average order value.

  LiveChat also allows merchants to engage customers with coupons, deals, and announcements, creating a personalized and engaging shopping experience. By accessing the customer's order history and cart the moment they come to chat, merchants can provide tailored assistance and recommendations.

  Furthermore, LiveChat supports asynchronous communication, enabling merchants to connect and engage with customers at any time, even if they are not currently online. This flexibility helps merchants provide excellent customer service and build lasting relationships.

  Overall, LiveChat provides essential features for improving customer engagement, increasing sales, and providing exceptional customer service, ultimately helping a merchant grow their business.

  💬 What merchants say

  Based on the user reviews, merchants highlight several key points about this app. They appreciate the integrations with Salesforce and Shopify, which allow for seamless communication and data sharing. The customer service provided by the app is also highly praised, with merchants describing it as phenomenal. The customization options for messages related to sales, new products, and event announcements are seen as a great feature. Additionally, merchants find the app easy to set up and transition to, even if they were previously using a basic chat system. However, there are some concerns mentioned. Some users find it frustrating that basic analytics are only available at a higher payment tier. The accuracy of the "live" list is also questioned, although response numbers have not been affected. One merchant mentions that the app is more than they need since they don't use the customer service ticketing feature. Finally, while the app itself is praised, some merchants find the prices to be expensive and feel that Shopify prices are not honored. Overall, merchants are happy with the app and its powerful platform.
• 

  Order Lookup | venntov

  Save valuable customer service time with automated order tracking.

  ⭐️ 4.1 (138 reviews)

  🔍 Overview of features

  The Order Lookup app is a valuable tool for reducing customer support requests and saving time. By adding an easy-to-use customer-facing portal to your Shopify storefront, it allows customers to enter their email address and order number to access their order information in real-time. This eliminates the need for customers to contact your support team for tracking updates.

  The app also supports tracking across over 100 shipping carriers, ensuring that customers have access to the most up-to-date information about their orders. Additionally, the order lookup page is customizable, allowing you to match the design and branding of your store.

  By providing customers with real-time order tracking information and empowering them to access it themselves, the Order Lookup app helps to improve the customer experience and reduce the workload on your support team. This not only saves time but also frees up resources that can be better utilized to grow your business.

  💬 What merchants say

  Based on the user reviews, individual merchants have highlighted some issues with this app. One merchant mentioned that they deleted the app during the free trial but were still charged for the subscription and were unable to unsubscribe. Another merchant mentioned that the $ values did not align correctly and there was a limitation on customizing the app to match their theme. They also experienced poor support, with the support team taking a long time to respond and ultimately not resolving their formatting issue. Another merchant simply stated that they were unable to cancel their subscription. Overall, these reviews suggest that the app has some technical and support issues, and some merchants have had difficulties with billing and cancellation.
• 

  what3words Address Field

  Add a what3words address field to collect more accurate delivery locations from customers

  ⭐️ 4.1 (6 reviews)

  🔍 Overview of features

  This app allows you to add a what3words address field to your Shopify store's checkout process. By collecting and validating what3words addresses entered by your customers, you can reduce lost parcels, save time on delivery administration, and improve customer satisfaction.

  What3words enables your customers to provide precise delivery locations by assigning an address made of 3 random words to every 3-meter square in the world. With this app, you can ensure that orders are delivered to exactly the right place.

  The app offers several key features to enhance the address collection process. First, it enables you to add a what3words address field at checkout, allowing customers to easily provide their what3words address. Second, it validates what3words addresses in real-time, ensuring accuracy.

  Additionally, the app includes an AutoSuggest feature, which helps customers enter the correct address by providing suggestions as they type. Finally, you have the option to limit the entry of what3words addresses to a specific country or area, ensuring that the addresses collected are relevant to your business.

  By implementing this app, you can streamline your delivery process, reduce errors, and enhance the overall customer experience, ultimately helping your business grow.

  💬 What merchants say

  Merchants are overwhelmingly positive about the what3words app for Shopify. They highlight the seamless integration into their stores, allowing customers to easily provide their what3words address during checkout. This feature saves time and money by preventing lost orders and ensuring accurate deliveries. Users also appreciate the excellent customer service, with one merchant specifically mentioning Patrick for his quick and helpful responses. The fact that the app is free is seen as a major advantage, making it a no-brainer for merchants to download and use. Overall, merchants highly recommend the what3words app for its easy integration, great service, and potential to help with shipping to unique locations.
• 

  mipaquete.com

  Generate guides for your shipments automatically with the main carriers in Colombia.

  ⭐️ 4.1 (2 reviews) Free to install. Additional charges may apply.

  🔍 Overview of features

  The Mi Paquete app offers several important features to help merchants grow their business. Firstly, it integrates with major carriers in Colombia such as Servientrega, Coordinadora, Envía, TCC, and Deprisa, eliminating the need to negotiate with them individually. This saves time and effort for the merchant.

  Secondly, the app allows for the automatic generation of shipping labels with just a few clicks. Merchants can easily download the labels from Shopify, streamlining the shipping process and reducing manual processes.

  In addition, the app provides complete traceability of shipments, allowing merchants to track their packages and keep their customers informed about the status of their orders. This helps improve customer satisfaction and reduces inquiries about order status.

  Furthermore, Mi Paquete offers the option to send status notifications to recipients via WhatsApp, enhancing communication and ensuring customers are kept informed about their shipments.

  Overall, the Mi Paquete app simplifies the shipping process, improves efficiency, and enhances customer experience, ultimately helping merchants grow their business by providing a seamless and reliable shipping solution.

  💬 What merchants say

  Los comerciantes destacan que esta aplicación es excelente para gestionar envíos contraentrega, lo que les ha proporcionado una gran herramienta de ventas. También mencionan que los pagos son puntuales y que la aplicación es fácil de usar. Aunque algunas actualizaciones pueden generar cambios incómodos, los comerciantes resaltan que el equipo de soporte siempre está dispuesto a solucionar cualquier problema de manera oportuna. En general, los comerciantes consideran que esta aplicación es una excelente opción para gestionar envíos, ya que les ha permitido abrir un nuevo canal de venta y envío. También mencionan que el servicio al cliente es un gran plus con esta aplicación.

  
• 

  Trackr: Easy Order Tracking

  Tracker offers real-time order tracking, automated notifications & branded order tracking page.

  ⭐️ 4.0 (183 reviews)

  🔍 Overview of features

  The Trackr app is a powerful tool for improving the post-purchase experience and managing returns, ultimately increasing customer loyalty. With this app, merchants can create a branded order tracking page on their site, allowing customers to easily track their orders and stay informed about the status and location. This level of transparency helps build trust and satisfaction with customers.

  Additionally, the app offers automated returns and exchanges management, streamlining the process and making it hassle-free for both customers and merchants. This feature not only saves time but also enhances customer satisfaction by providing a smooth and efficient returns experience.

  The app also provides real-time tracking updates from over 900 carriers, ensuring that customers have the most up-to-date information about their shipments. Merchants can also take advantage of upselling opportunities by incorporating product recommendations on the tracking page, ultimately boosting sales.

  Integration with email marketing platforms like Klaviyo and Omnisend allows for the automation of shipment notifications and the triggering of targeted campaigns, further enhancing the customer experience and driving engagement.

  Overall, the Trackr app helps merchants improve the buyer's post-purchase experience, manage returns effectively, and increase customer loyalty through features such as order tracking, automated returns, upselling opportunities, and integration with email marketing platforms.

  💬 What merchants say

  Based on the user reviews, some merchants have had negative experiences with this app. One user mentioned that when they upgraded to a more expensive tariff, the money they paid for the old tariff was deleted. Another user mentioned that after an update, half of the features of the app were broken, causing them to spend hours trying to fix the problems. On the other hand, there was a merchant who had a positive experience with the app. They mentioned that it helped reduce their customer emails by 70% and praised the app for being easy to use, intuitive, ergonomic, and reliable. They also appreciated the support they received from the customer support team. Overall, it seems that this app has received mixed reviews, with some merchants having issues and others finding it helpful for their business.
• 

  Pickupp: On‑Demand Delivery

  The logistics platform providing same-day, next-day, international deliveries & fulfillment.

  ⭐️ 4.0 (8 reviews) Free to install. Additional charges may apply.

  🔍 Overview of features

  The most important features of this logistics platform app are GPS real-time tracking, instant quotes, 24/7 online customer service, and guaranteed quality of delivery agents.

  The GPS real-time tracking feature allows merchants to track the location of their parcels and estimate their arrival time 24/7. This provides peace of mind and allows merchants to keep their customers informed about the status of their deliveries.

  The instant quote feature is helpful for merchants to receive an immediate quote for their delivery needs before they make a payment. This allows them to plan and budget their shipping costs more effectively.

  The 24/7 online customer service feature ensures that merchants can get prompt assistance and have their questions resolved quickly. This helps to improve customer satisfaction and provides a reliable support system for any issues or concerns that may arise.

  The guarantee of quality delivery agents, with background checks and a scoring system, ensures that the service provided is of high quality and reliable. This helps to build trust with customers and ensures that their deliveries will be handled professionally.

  Overall, this logistics platform app helps merchants grow their business by providing efficient and reliable same-day, next-day, and international deliveries, along with comprehensive tracking, instant quotes, and excellent customer service.

  💬 What merchants say

  Merchants highlight that this app is helpful in automating the delivery order process, saving them time in fulfillment. They appreciate the integration with Shopify, as it eliminates the need to re-enter customer details and automatically fulfills orders. However, some users mention that there is room for improvement in the app's technical support and integration capabilities. They would like to be able to include more order details, such as delivery date and time. Some users also mention occasional issues with the courier service, such as delays in arrival and a lack of notification for these delays. Additionally, merchants note that canceling orders after they have been accepted comes with a fee, even if it is outside of their opening hours. Overall, merchants find the app satisfactory and beneficial, but there are areas where improvements can be made.

  
• 

  DropTracking ‑ Order Tracking

  Droptracking automatically provides an estimated delivery date for each order

  ⭐️ 4.0 (6 reviews)

  🔍 Overview of features

  Droptracking is an app that automatically provides an estimated delivery date for each order, ensuring that customers always know when to expect their purchases. This feature helps merchants prevent mass emails and support requests from customers asking about delivery times, ultimately saving time and resources.

  The app allows merchants to set an estimated delivery time only once and never have to worry about it again, as it automatically calculates the estimated delivery time for all future orders. This feature is especially beneficial for merchants who have a high volume of orders and want to streamline their fulfillment process.

  By providing customers with accurate delivery information, Droptracking helps to reduce the number of customer emails and support inquiries, saving merchants time and effort. Additionally, by setting clear expectations for delivery, merchants can also minimize the risk of chargebacks due to customer dissatisfaction with delivery times.

  Furthermore, the app offers customization options for the order search page, allowing merchants to tailor it to their specific needs and preferences.

  Overall, Droptracking can help a merchant grow their business by improving customer satisfaction, reducing support inquiries, and optimizing the fulfillment process.

  💬 What merchants say

  Merchants highlight the app's ease of set up and simplicity, making it convenient and easy to use. They appreciate the professional design of the tracking page, which enhances the overall customer experience. Users also mention that the app eliminates the need for customers to contact them for tracking information, streamlining the process. One merchant specifically mentions their satisfaction with the overall experience, praising the excellent and high-quality service provided by the app.

  Overall, merchants are pleased with this app for its user-friendly interface, efficient tracking system, and excellent customer service. It simplifies the tracking process and improves the overall experience for both merchants and customers.
• 

  Route: Post‑Purchase Platform

  Improve customer experience, reduce costs & increase revenue—get package protection, tracking & more

  ⭐️ 3.9 (402 reviews)

  🔍 Overview of features

  Route's post-purchase platform offers several important features that can help a merchant grow their business.

  Firstly, it provides immersive package tracking, allowing merchants to keep their brand top-of-mind throughout the delivery process. This can help increase brand visibility and customer engagement, leading to repeat purchases and customer loyalty.

  Secondly, the app offers shipping insurance that protects against loss, theft, or damage. This can give shoppers peace of mind at checkout, potentially increasing conversion rates and reducing cart abandonment.

  Additionally, Route's app includes personalized product recommendations that drive additional purchases. By offering tailored recommendations based on the customer's previous purchases, merchants can increase their average order value and customer lifetime value.

  Furthermore, the app helps merchants take control of their brand experience from checkout to delivery, enhancing the overall customer experience. This can lead to increased customer satisfaction, loyalty, and retention.

  Lastly, the app can help merchants reduce support costs, claims resolution time, and frustration. By offering a comprehensive post-purchase platform, Route can streamline customer support processes and minimize the need for manual intervention.

  Overall, Route's app provides essential features that can help merchants reduce costs, increase revenue, improve the customer experience, and drive business growth.

  💬 What merchants say

  Based on the user reviews, merchants have highlighted several issues with this app. Firstly, the app is said to be annoying and intrusive, contacting merchants with unsolicited requests and phone calls instead of using email, which is seen as more suitable for an online business. Additionally, the app does not adhere to the Shopify framework, requiring merchants to create a separate login and maintain another account outside of Shopify. The sales tactics and marketing collateral are also deemed unhelpful, with merchants expressing frustration at receiving unsolicited offers and phone calls. There is a strong preference for apps that support Shopify's single sign-on (SSO) and do not require a separate login or credit card outside of Shopify.

  Overall, the app is criticized for not being user-friendly, not adhering to Shopify's framework, and for its annoying sales tactics. Merchants express a desire for apps that are more seamless, integrated with Shopify, and do not place unnecessary burdens on merchants. Some merchants have also expressed dissatisfaction with the app's reimbursement process and the lack of transparency regarding fees. However, there is one positive review highlighting the extra layer of protection provided by the app and the positive experience with the customer success manager.
• 

  CallCourier Official App

  Spending a lot of time to fulfil each order manually? This problem is solved now!

  ⭐️ 3.9 (5 reviews)

  🔍 Overview of features

  The most important features of this app are bulk order fulfilment, consignment number generation, order synchronization, and seamless integration with Shopify's business flow.

  By allowing merchants to do bulk order fulfilment and generate consignment numbers in just a few clicks, the app significantly reduces the time and effort required to fulfil each order manually. This not only saves time but also minimizes the chances of errors.

  The order synchronization feature ensures that the app updates in real-time, keeping merchants informed of the status of their placed orders. It can also update multiple order statuses in one go, streamlining the order management process.

  Furthermore, the app seamlessly integrates with Shopify's business flow, making it easy for merchants to incorporate it into their existing workflow without any disruptions.

  Overall, this app can help a merchant grow their business by increasing efficiency in order fulfilment, reducing errors, and saving valuable time that can be redirected towards other aspects of their business.

  💬 What merchants say

  The merchants who have used this app highlight its helpfulness and ease of use. They appreciate that it simplifies their daily tasks and automates the order generation and CN update process. One merchant mentions that they have been using this app in conjunction with Call Courier logistics services for a couple of years and have recently integrated it with Shopify, finding it to work great so far. However, one merchant would like the ability to import Call Courier services charges to their Shopify store to calculate net profit margin. Overall, merchants find this app very helpful for order fulfillment, as it creates bookings and adds tracking under the order number.
• 

  XOrder

  XOrder app enables addon features on the 'Account' page to let customers Cancel, Edit & Reorder

  ⭐️ 3.9 (2 reviews) $10.99/month. 15-day free trial.

  🔍 Overview of features

  The XOrder app offers important features that can help a merchant grow their business. Firstly, it provides order cancellation functionality, allowing customers to easily request order cancellations or automatically cancel orders from their account order page. This helps improve customer satisfaction by giving them control over their orders and reducing the need for customer service intervention.

  Secondly, the app allows customers to edit their order items. This is beneficial for customers who may have made a mistake or want to make changes to their order before it is shipped. By providing this feature, merchants can reduce order processing errors and increase customer satisfaction.

  Lastly, the app enables customers to easily reorder items with a single click. This is particularly useful for customers who frequently purchase the same products or want to repurchase items they liked. By streamlining the reordering process, merchants can encourage repeat purchases and increase customer loyalty.

  Overall, the XOrder app's order cancellation, order editing, and reordering features can enhance the customer experience, improve operational efficiency, and contribute to the growth of a merchant's business.

  💬 What merchants say

  Based on the user reviews, individual merchants have highlighted a few different aspects of the app. One merchant mentioned that the app's interface and presentation to customers is not as clean and professional looking compared to another app they switched to. However, another merchant had a positive experience with the app, describing it as awesome with good support priority. They also appreciated the inclusion of an order history page. Overall, it seems that there may be mixed opinions about the app's interface and design, but some users find it useful and have had positive experiences with its functionality and support.
• 

  Excel CSV Tracking MassImport

  Upload all your tracking at once using a simple Excel sheet... Very easy to use. One click !

  ⭐️ 3.8 (10 reviews) Free plan available. 15-day free trial.

  🔍 Overview of features

  This app is designed to help merchants streamline their order fulfillment process, whether they have an agent, use a fulfillment center, or handle the fulfillment themselves. The app offers a simple and powerful solution that saves merchants time and effort.

  One of the key features of the app is the ability to quickly mark orders as fulfilled, eliminating the need for repetitive and time-consuming tasks. This can be especially beneficial for merchants who have a high volume of orders to fulfill.

  Additionally, the app allows merchants to mark orders as fulfilled with a custom carrier or a custom tracking link. This level of customization can help create a more personalized and professional experience for customers, enhancing the overall brand image and customer satisfaction.

  Overall, this app can help merchants save time, improve efficiency, and provide a more customized fulfillment experience for their customers. By automating and streamlining the fulfillment process, merchants can focus on other aspects of their business and ultimately grow their business more effectively.

  💬 What merchants say

  Based on the user reviews, individual merchants highlight several issues with this app. Some users have experienced error messages and issues with uploading lists, particularly when using different formats or certain data types. They also mention the lack of a FAQ or website for support, and describe the app as buggy and a waste of time. However, one user mentioned that they had a positive experience with the app, finding it helpful and time-saving. Overall, the app receives mixed reviews, with some users experiencing frustration and disappointment due to technical difficulties and lack of support, while others find it useful.

  
• 

  MetaTrack ‑ PayPal Track Sync

  MetaTrack auto-sync your order tracking info to PayPal

  ⭐️ 3.7 (16 reviews) Free to install. Additional charges may apply.

  🔍 Overview of features

  MetaTrack is an app that automatically syncs your store's tracking information to PayPal, helping you reduce your account reserve and receive funds more quickly. By synchronizing each transaction's tracking information, MetaTrack helps to reduce the risk of inappropriate chargebacks or disputes, ultimately increasing your profits.

  With MetaTrack, you no longer have to worry about red flags or your funds being held in reserve. The app saves you time by automatically syncing your store's tracking information to PayPal, ensuring that your account is in good standing and your funds are accessible.

  The key features of MetaTrack include unlocking your Shopify store's PayPal account reserve, winning PayPal chargebacks and disputes, and saving time with automatic synchronization. By utilizing these features, MetaTrack can help merchants grow their business by providing a seamless and secure payment experience, reducing the risk of financial loss, and improving cash flow.

  💬 What merchants say

  Based on the user reviews, merchants highlight that this app works great and is a good value for money. It automatically syncs tracking numbers between Shopify and PayPal, which is helpful for businesses that have experienced issues with PayPal holding their money due to rapid growth. The app is simple to connect and syncs previous orders efficiently. Merchants also appreciate the simple pricing structure and the fact that they haven't encountered any problems with the app over a span of six months. However, one user mentioned that the app does not work for them, specifically with PayPal Business accounts, as it consistently shows a "Fail to get data" error. Overall, the majority of users have positive experiences with this app, finding it reliable and cost-effective for their syncing needs.

  
• 

  SHIPGATE

  Efficient integrated management of orders and delivery services sold Global in South Korea.

  ⭐️ 3.7 (3 reviews) Free to install

  🔍 Overview of features

  The most important features of this app are efficient order management and integrated delivery services. With this app, merchants can easily create shipments based on automatically collected order information, saving them time and effort compared to manually collecting order information for each shipping company.

  Additionally, the app offers features such as rate comparison for delivery services, allowing merchants to choose the most cost-effective option for their business. It also provides the ability to collect orders from various commerce platforms and track delivery status, streamlining the entire process for merchants.

  Furthermore, the app offers a convenient export declaration preparation service for the Korea Customs, which can be a complex and time-consuming task for merchants. By providing this service, the app helps merchants navigate the customs process smoothly.

  Overall, this app can help a merchant grow their business by simplifying order and delivery management, saving time and effort, and providing cost-effective shipping options. It also ensures compliance with customs requirements, allowing merchants to focus on other aspects of their business.

  💬 What merchants say

  Based on the provided user reviews, there are mixed opinions about this app. One user mentions that they couldn't use it due to a lack of response or feedback to their inquiry, indicating a lack of customer support. Another user expresses doubts about the smoothness of the service and did not subscribe to the app for a fee. On the other hand, there are positive reviews from merchants who love this app. They highlight that it provides end-to-end solutions for global shipping and offers better rates compared to individual contracts with couriers. Merchants appreciate the ability to compare shipping rates and choose different courier services for each country. They also praise the app's customer service, mentioning that they are always ready to help and provide assistance whenever there is a problem. Overall, while there are some concerns about customer support, the app seems to be highly recommended for its shipping solutions and helpful service.

  
• 

  Shipment Tracking & Notify

  Delivery updates to customers, branded tracking page & merchant dashboard to monitor tracking status

  ⭐️ 3.6 (7 reviews) From $9/month. 7-day free trial.

  🔍 Overview of features

  The Shipment Tracking & Notify app offers several important features that can help a merchant grow their business.

  Firstly, the app allows merchants to track all shipments within Shopify and sort them based on different statuses such as In Transit, Out for Delivery, Delivered, and Exception. This feature enables merchants to resolve delivery incidents faster, ensuring a smooth customer experience.

  Secondly, the app sends live delivery updates to customers, providing them with real-time information about the status of their shipments. This feature helps enhance the after-shipment experience and improves customer satisfaction.

  Thirdly, the app provides a branded tracking page, which increases brand visibility and customer retention. By keeping customers within the merchant's online store, the app helps create a seamless and consistent brand experience.

  Additionally, the app supports a wide range of shipping carriers such as UPS, FedEx, USPS, DHL Express, Canada Post, Australia Post, and more. This ensures that merchants can easily track shipments from various carriers, providing flexibility and convenience.

  Overall, the Shipment Tracking & Notify app offers essential features for efficient tracking, improved customer communication, and enhanced brand visibility, all of which can contribute to the growth of a merchant's business.

  💬 What merchants say

  Merchants highlight that this app is the best for tracking and notifying order statuses. They also appreciate the helpfulness of the team in resolving any concerns or issues during integration. However, one user had a negative experience as the app failed to pull in their fulfilled orders within a short timeframe, leading to cancellation. Overall, merchants find this app great and affordable. It allows them to conveniently check all their shipments at once and keep track of delivered orders.
• 

  Tracking Genie

  TrackingGenie automatically provides estimated delivery dates, so customers know when to expect it.

  ⭐️ 3.3 (30 reviews) $7.99/month. 2-day free trial.

  🔍 Overview of features

  The most important features of TrackingGenie are:

  1. Automatic Estimated Delivery Dates: TrackingGenie automatically provides estimated delivery dates on each order, allowing customers to know when to expect their delivery. This helps to prevent a flood of emails and support inquiries from customers who are waiting for their orders.

  2. Improved Customer Experience: By providing customers with the ability to track their orders at all times, TrackingGenie turns frustrated customers into calm ones. This can lead to higher customer satisfaction and loyalty.

  3. Elimination of Real Tracking Numbers: With TrackingGenie, merchants don't have to deal with real tracking numbers. This saves time and effort, as merchants don't have to manually update tracking information for each order.

  4. Customization Options: Merchants can customize their order lookup page according to their branding and preferences. This includes options to customize colors, languages, and more.

  By using TrackingGenie, merchants can enhance the customer experience, reduce support inquiries, and save time and effort in managing tracking information. This can ultimately help them grow their business by improving customer satisfaction and efficiency in order fulfillment.

  💬 What merchants say

  Based on the provided user reviews, there are a few merchants who express frustration with the app, stating that it doesn't work and advising others to avoid it. However, one user mentions that they were charged for the app even after uninstalling it and asks for assistance in canceling the subscription. On the other hand, there is also a merchant who appreciates the app and finds it to be great and very useful for their website. Overall, the app appears to have mixed reviews, with some users experiencing technical issues and others finding it valuable for their business.
• 

  Global SMS Notifier

  Keep customers updates with different order related notifications. Also recover abandoned checkouts.

  ⭐️ 3.3 (8 reviews) Free

  🔍 Overview of features

  The most important features of this app are the ability to send multiple SMS messages to customers at different stages of the order process, customizable templates for these messages, and tracking data for SMS interactions.

  By sending SMS notifications for abandoned checkouts, order verification, order confirmation, order fulfillment, order refund, and order cancellation, this app helps merchants keep their customers updated and engaged throughout the entire order process. This can increase the chances of recovering abandoned checkouts and ultimately lead to more completed orders.

  The customizable SMS texts allow merchants to personalize their messages and create a cohesive brand experience for their customers. With tracking data, merchants can see if customers have clicked on links in the SMS messages and if checkouts have been completed using SMS.

  Overall, this app provides automated SMS notifications for all order-related events and offers the ability to recover abandoned checkouts, improve customer communication, and streamline the order fulfillment process. It is a valuable tool for growing a business by enhancing customer engagement and increasing conversions.

  💬 What merchants say

  Based on the user reviews, there are mixed opinions about this app. One merchant mentioned that after setting up the app, they were unable to receive the verification code and the development team did not respond for a long time. Another merchant experienced a week-long period where the app wasn't working, but then it started working again. They expressed gratitude for the app's functionality. Another merchant found the app great for their shop but suggested that some changes could be made to improve it. They were in contact with the developer and hoped for additional features to be added. Overall, some users have faced issues with the app, such as receiving verification codes and app downtime, while others have found it useful for their shop.

  
• 

  bosta Shipping

  We offer shipping services for our customers with the best experience.

  ⭐️ 3.3 (2 reviews) Price: Free

  🔍 Overview of features

  The most important features of our shipping app are order syncing with our dashboard, printing air waybills (AWBs), requesting pickups for orders, and editing order details.

  By syncing orders with our dashboard, merchants can easily manage and track their shipments in one place, saving time and effort. This helps streamline their shipping process and ensure that all orders are efficiently fulfilled.

  Printing AWBs is crucial for smooth logistics operations. Our app allows merchants to generate and print professional shipping labels, which helps in accurate tracking and delivery of packages. This feature also enhances the overall customer experience by providing clear and branded shipping labels.

  Requesting pickups for orders is a convenient feature that eliminates the need for merchants to physically drop off packages at the courier's location. This saves time and enables merchants to focus on other aspects of their business.

  Lastly, the ability to edit order details is essential for any shipping app. Merchants may need to make changes to shipping addresses, package dimensions, or other details. Our app allows them to easily update and modify these details, ensuring accurate and timely delivery.

  Overall, our shipping app simplifies the logistics process, improves efficiency, and enhances the customer experience, ultimately helping merchants grow their business.

  💬 What merchants say

  Based on the user reviews, individual merchants have different opinions about this app. One merchant highlights the great service provided and suggests an improvement to integrate order tracking within Shopify for a better customer experience. On the other hand, another merchant expresses frustration with the app, stating that most orders break and highlighting the poor customer service experience. They strongly advise against using this app and do not recommend it at all.

  Overall, the app receives mixed reviews. While one merchant appreciates the great service provided, another merchant has a negative experience with broken orders and poor customer service. As a friendly Shopify consultant, it's important to consider these differing opinions and advise merchants accordingly, taking into account their specific needs and concerns.

  
• 

  Locate2u Route & Delivery

  Dispatch orders to your drivers for delivery with simple to use route optimization.

  ⭐️ 3.2 (4 reviews) Free

  🔍 Overview of features

  Locate2u is an app that can help merchants manage their local deliveries efficiently. It integrates seamlessly with Shopify, allowing merchants to mark orders as dispatched and automatically send them to Locate2u for management.

  One of the key features of Locate2u is its route optimization capability. With just a click of a button, merchants can build the most efficient routes for their drivers. This ensures that deliveries are made in the shortest possible time, improving customer satisfaction and reducing delivery costs.

  The app also provides GPS tracking, allowing merchants to track the location of their drivers in real-time. This helps in monitoring the progress of deliveries and provides visibility to customers who can track their parcels through a live tracking link.

  Locate2u also offers a driver app, which enables drivers to follow the optimized routes and easily navigate to customer locations. This improves driver efficiency and reduces the chances of errors or delays.

  Overall, Locate2u helps merchants streamline their local delivery operations, saving time and resources while ensuring speedy and reliable deliveries.

  💬 What merchants say

  Based on the provided user reviews, merchants have mixed opinions about this app. Some users highlight that the app works well initially but complain that it falsely advertises as free and later starts charging for access. They suggest that the app should clearly state its pricing before users start using it. On the other hand, some users have had a positive experience with the app, praising its functionality and the top-notch customer service. They appreciate how quickly the support team responds to queries and provides assistance. However, there are also complaints about the lack of support and connectivity issues with Shopify. One user even suspects that the app might be fake. Overall, merchants have had varying experiences with this app, with some praising its functionality and customer service, while others express frustration with the pricing and lack of support.

  
• 

  Simple PayPal Tracking Sync

  ⭐️ 3.0 (1 review) $9.99/month. 7-day free trial.

  🔍 Overview of features

  Paypal Tracking Sync is an app that can help merchants prevent chargebacks and account shutdowns on their PayPal account. By integrating with PayPal Seller Protection, this app automatically syncs tracking information from your Shopify store to your PayPal account, providing you with the necessary evidence to win chargeback disputes. This can save you from losing money and protect your PayPal account from being shut down.

  If you have experienced issues such as losing money to chargebacks, worrying about your PayPal account getting shut down, having revenue held in a PayPal reserve, or receiving endless PayPal risk reviews, Paypal Tracking Sync can be a valuable tool for your business.

  With just one click, this app simplifies the process of preventing these issues and provides peace of mind for merchants. By ensuring that your tracking information is synced and up to date, you can increase your chances of winning chargeback disputes and protect your business from financial losses. This app is a must-have for any merchant using PayPal as their payment gateway.

  💬 What merchants say

  Based on this review, the merchant encountered some issues with the app. They mentioned that unlike other apps, this app requires adding a PayPal account before accessing the dashboard. Since the merchant had no transactions, they were unable to sync anything and got stuck on the same page. They also expressed concern about not being able to remove the linked PayPal account after deleting the app and requested security assurance.

  Overall, this review highlights the frustration the merchant experienced with the app's setup process and the lack of options to remove the linked PayPal account. The app seems to have limitations in terms of functionality and user experience.
• 

  GO Tracking: Whatsapp updates

  Send shipping status notifications via Whatsapp

  ⭐️ 2.9 (6 reviews) From $0.99/month. 7-day free trial. Additional charges may apply.

  🔍 Overview of features

  GO Tracking is an app that allows merchants to send shipping status notifications to their clients via Whatsapp. This feature is important because it helps to keep clients up to date with the progress of their orders, reducing the number of inquiries and increasing customer satisfaction.

  The app sends automatic Whatsapp messages to confirm the order, notify when the order has been fulfilled, and provide updates on the shipping status, including when the order is in transit, out for delivery, and delivered. This real-time communication keeps clients informed and eliminates the need for them to reach out to the merchant for updates.

  Additionally, GO Tracking allows merchants to monitor the shipping status, identify any incidents, and follow up with great customer service. By staying on top of the shipping process, merchants can quickly address any issues that may arise and provide proactive support to their clients.

  Overall, GO Tracking helps merchants streamline their customer service support, reduce inquiries about order status, and increase customer satisfaction by keeping clients well-informed about their shipping status via Whatsapp.

  💬 What merchants say

  Based on the user reviews, merchants have mixed opinions about this app. One user highlights that they couldn't find a way to edit the notification text, which they consider a basic feature that should be included. Another user mentions that the app has been very useful for keeping their customers updated on their orders, but they would appreciate having the option to contact the app support team for assistance. They also suggest adding the ability to customize the message templates for more personalized communication with customers. Another user mentions that the app successfully sends messages via WhatsApp, but it sends them under the name of the app instead of the merchant's company name, which can create confusion for customers.

  Overall, merchants appreciate the concept of the app and find it useful for sending order notifications to customers. However, they highlight the need for essential features such as the ability to edit notification text and customize message templates. They also mention the importance of being able to add their company logo to the messages for a more professional appearance.
• 

  Tracking Elite

  Tracking Elite will automatically calculate and show the estimated delivery times on each order.

  ⭐️ 2.7 (5 reviews) $9/month. 7-day free trial.

  🔍 Overview of features

  The most important features of the Tracking Elite app are its ability to automatically calculate and display estimated delivery times on each order, as well as reducing the flood of customer emails.

  By providing customers with estimated delivery times, merchants can proactively address the common question of "where is my order?" This feature helps improve customer satisfaction by giving them real-time information about their orders, even if they haven't been shipped yet. This can reduce the number of customer inquiries and free up valuable time for the merchant's customer service team.

  Additionally, by setting the estimated delivery time once, the app simplifies the process for merchants. This saves time and effort, allowing them to focus on other aspects of their business.

  Overall, Tracking Elite can help a merchant grow their business by improving customer satisfaction, reducing customer inquiries, and streamlining the order tracking process.

  💬 What merchants say

  Individual users highlight that this app is helpful for customer service by reducing emails about shipping and providing quick feedback and support. One user mentions that it helps give their shop a more professional image and another user recommends it for reducing customer service requests. Overall, merchants find this app to be practical and effective in reducing customer service efforts and providing a positive delivery experience for customers. They appreciate the app's ability to reassure customers during the shipping phase and recommend it for its customer service benefits.
• 

  Ctt Express

  Ctt Express Shipment Management. Manage your Ctt Express shipments easily.

  ⭐️ 2.5 (4 reviews)

  🔍 Overview of features

  The CTT app offers several key features that can help a merchant grow their business. Firstly, the app allows for the automatic sending of orders from Shopify to the customer area of CTT, eliminating the need for manual processing and saving valuable time.

  The app also provides the option for multiple or individual referrals, giving merchants flexibility in how they handle their orders. Additionally, the automatic generation of tracking numbers streamlines the shipping process, providing customers with real-time updates on the status of their orders.

  Furthermore, the app allows for the selection of desired delivery services per order or the ability to set a default service, ensuring that orders are shipped efficiently and according to the merchant's preferences.

  Overall, the CTT app simplifies order management and communication with customers, enabling merchants to focus on other aspects of their business and providing a seamless and efficient shipping experience for their customers.

  💬 What merchants say

  Alguns comerciantes relatam dificuldades na instalação deste aplicativo, mencionando que são redirecionados para a página de configurações em vez de realizar a instalação. Eles afirmam que, ao clicar em "configurar", são levados de volta à página do aplicativo, sem conseguir efetuar a instalação.

  Resumindo as análises dos usuários, pode-se concluir que este aplicativo apresenta problemas na instalação, o que pode ser frustrante para os comerciantes. É importante que a equipe de suporte do aplicativo seja ágil e eficiente para resolver essas questões e garantir uma experiência positiva aos usuários.
• 

  RastreiAqui

  Permita que seus clientes rastreiem seus pedidos de forma nativa dentro da sua loja!

  ⭐️ 2.4 (18 reviews) Price: Free

  🔍 Overview of features

  This app allows merchants to create a native tracking page within their store, allowing customers to track their orders without having to visit external websites. The app also provides real-time information about shipments, helping merchants understand delivery timelines, locate lost packages, and identify tracking codes that are not functioning or not receiving updates.

  The most important features of this app are:

  1. Native Tracking Page: The app creates a dedicated tracking page within the merchant's store, providing a seamless and branded experience for customers to track their orders.

  2. Real-time Shipment Information: Merchants have access to up-to-date information about their shipments, allowing them to stay informed about delivery statuses and address any issues promptly.

  3. Delivery Insights: The app provides statistics and insights about shipments and orders, enabling merchants to identify any problems with their shipping processes and take corrective actions.

  By offering a convenient and integrated tracking solution, this app helps merchants improve the customer experience, reduce customer inquiries about order status, and ultimately grow their business by providing a seamless post-purchase experience.

  💬 What merchants say

  Based on the provided user reviews, merchants are experiencing difficulties installing the app in their store. They are receiving an error message stating, "Não foi possível processar a requisição, por favor tente novamente mais tarde ou entre em contato conosco," which translates to "Unable to process the request, please try again later or contact us." This error message seems to be the only thing appearing, and some merchants had to remove the app because it stopped working.

  Overall, merchants are frustrated with the app's installation process and the error message they encounter. They highlight the fact that the app is not functioning properly and are unable to use it in their store. It is important for the app developers to address these issues and provide a resolution to ensure a smoother experience for merchants.

  
• 

  Pizza Tracker

  ⭐️ 2.0 (1 review) Free plan available. 14-day free trial.

  🔍 Overview of features

  The Pizza Tracker app is a full-featured order tracking solution that allows merchants to keep their customers updated on the progress of their orders in real time. This app is not limited to just pizza businesses; it is suitable for any local delivery business such as restaurants, bars, and saloons.

  With Pizza Tracker, merchants can configure their own set of milestones to update each order's progress. Some examples of milestones include "The Chef is getting ready," "Your food is getting into the oven," and "We are packing your order." By providing these updates, merchants can enhance the customer experience and keep their customers informed and engaged throughout the entire order fulfillment process.

  By using Pizza Tracker, merchants can improve customer satisfaction and loyalty. Customers appreciate being kept in the loop about their orders, and this app allows merchants to provide that transparency. Additionally, by offering real-time updates, merchants can reduce customer inquiries and support requests, freeing up their time to focus on other aspects of their business.

  Overall, Pizza Tracker is a valuable tool for any local delivery business looking to enhance the customer experience and improve operational efficiency.

  💬 What merchants say

  This merchant is thrilled with the app as it perfectly meets their needs as a service-based business that consigns products. They highlight that the app allows them to keep their customers informed throughout the 3-4 month consignment process, even though shipping doesn't occur until much later. They are impressed with the app and describe it as amazing.

  Overall, merchants appreciate this app for its ability to keep customers engaged and informed throughout lengthy processes. It is particularly useful for service-based businesses that have longer wait times for shipping products. The app receives positive feedback for its effectiveness in keeping customers in the loop and providing a positive user experience. Merchants find it to be an amazing tool that meets their specific needs.

  
• 

  Custom Order Status

  The app allows site owners to create custom order statuses as per their requirement.

  ⭐️ 1.9 (6 reviews) Price: Free

  🔍 Overview of features

  The most important features of the Custom Order Status app are the ability to create custom order statuses, add icons for each status, view the status history for each order, bulk edit orders, and assign custom statuses to multiple orders at once.

  This app can greatly benefit a merchant by allowing them to organize their orders in a way that suits their business needs. By creating custom order statuses, merchants can reduce clutter and improve efficiency in their order management process. The ability to add icons and labels to the custom statuses also helps to visually differentiate and identify orders at a glance.

  The app's feature of viewing the status history for each order provides valuable information for tracking and analyzing the progress of orders. Additionally, the ability to bulk edit orders and assign custom statuses to multiple orders at once saves time and streamlines the workflow.

  Overall, the Custom Order Status app empowers merchants to better organize their orders, improve efficiency, and increase the overall quality of their work, leading to a more successful and growth-oriented business.

  💬 What merchants say

  Based on the user reviews, merchants have experienced multiple bugs and issues with this app. Some have reported that the app does not work properly and that customer support does not respond to inquiries, which has led to a lack of trust in the app. Others have mentioned specific issues like orders not syncing and encountering installation problems. However, some users have praised the app's friendly user interface. Overall, the app seems to have reliability and customer support issues, which has hindered its usability for merchants.

  
• 

  Rastreio Ninja

  Instale uma página de rastreamento profissional em segundos na sua loja.

  ⭐️ 1.8 (18 reviews) $4/month

  🔍 Overview of features

  O aplicativo de rastreamento profissional é uma ferramenta essencial para qualquer loja online. Ele permite que os comerciantes instalem uma página de rastreamento personalizada em segundos, proporcionando uma experiência de rastreamento aprimorada para seus clientes.

  Uma das principais características do aplicativo é a capacidade de enviar notificações personalizadas aos clientes, mantendo-os informados sobre o status de seus pacotes. Isso ajuda a reduzir consultas de suporte ao cliente e melhora a satisfação do cliente.

  Além disso, o aplicativo oferece um monitoramento de pacotes eficiente, permitindo que os comerciantes acompanhem a localização e o progresso dos pacotes enviados. Isso ajuda a melhorar a eficiência operacional e a oferecer uma experiência de entrega mais transparente aos clientes.

  Em resumo, o aplicativo de rastreamento profissional é uma ferramenta indispensável para qualquer loja online que deseja melhorar a experiência do cliente, reduzir consultas de suporte e otimizar as operações de entrega. Com recursos como páginas de rastreamento personalizadas, notificações personalizadas e monitoramento de pacotes, esse aplicativo pode ajudar os comerciantes a expandir seus negócios e aumentar a satisfação do cliente.

  💬 What merchants say

  Based on the provided user reviews, merchants have highlighted several issues with this app. One user mentions that there are multiple unnecessary text boxes for customers to input tracking codes, while another user points out that when clicking on the tracking page within their store, the link automatically redirects to another dropshipping store. Additionally, merchants criticize the high cost of the app and the lack of a refund policy when deactivating and canceling it. Some users have experienced problems with the app, such as being redirected to another store when trying to track shipments, which they consider a serious issue that could lead to losing customers. Overall, users express frustration with the app's functionality, lack of support, and potential negative impact on their customers' experience. However, one user mentions that they have had a positive experience using the Sunyou integration with the app and recommend it to others.
• 

  PalSync ‑ Paypal Tracking Sync

  Instantly and automatically send order tracking info to your PayPal & Stripe accounts in real-time.

  ⭐️ 1.5 (3 reviews) Free plan available

  🔍 Overview of features

  The most important features of the Palsync app are its ability to instantly and automatically send order tracking information to PayPal and Stripe accounts in real-time, and its use of secure APIs provided by PayPal and Stripe.

  By automatically updating the tracking information for every transaction once an order is fulfilled, Palsync helps merchants comply with the account reserve requirements of PayPal and Stripe. This can help merchants boost their seller reputation and get their funds released faster.

  By syncing with the secure APIs of PayPal and Stripe, Palsync ensures that the process of uploading tracking info is reliable and secure.

  Overall, Palsync can help a merchant grow their business by streamlining the process of updating order tracking information, reducing manual work, improving seller reputation, and ensuring faster access to funds.

  💬 What merchants say

  Based on the provided user reviews, merchants have highlighted a few issues with this app. One merchant mentioned that after upgrading to a paid plan, they were unable to sync orders to PayPal, leading to limited account access and no response from support. Another merchant expressed frustration with a scammy text appearing while connecting PayPal and mentioned that the connection was not successful. Additionally, a merchant warned that the app is not secure and could result in data loss. Overall, it seems that merchants have experienced difficulties with order syncing, PayPal integration, and security concerns. It is advisable for merchants to consider these issues before using this app for their business.

  
• 

  ChatBot by LiveChat

  Add a chatbot to your store with a few clicks. Improve your customer engagement and conversion.

  ⭐️ 1.0 (1 review) From $50/month. 14-day free trial. Additional charges may apply.

  🔍 Overview of features

  ChatBot is a no-code platform that allows merchants to easily add a chatbot to their Shopify store. The app offers several key features that can help a merchant grow their business.

  Firstly, ChatBot enables 24/7 customer support by allowing merchants to answer popular support questions automatically. This ensures that customers can always get the assistance they need, improving customer satisfaction and engagement.

  Secondly, the app allows merchants to create a personalized store experience. Visitors can use the chatbot to search for products within the store, making it easier for them to find what they are looking for. Additionally, ChatBot can provide personalized product recommendations in the chat, helping to boost sales by suggesting relevant items to customers.

  Furthermore, ChatBot streamlines the post-sales experience by allowing customers to check their order status at any time. This feature improves customer convenience and reduces the need for manual support.

  Overall, ChatBot is a valuable app for merchants as it improves customer engagement, provides personalized support, and helps boost sales through automated product recommendations.

  💬 What merchants say

  Merchants have expressed frustration with this app, as they have experienced issues with creating an account and accessing its features. One merchant reported that they were unable to use the app on their USA-based store due to traffic being blocked. This limitation prevents them from fully utilizing the app's functionalities and hinders their ability to improve their business. Overall, users highlight the app's inability to function properly and restrict their access, resulting in a negative experience for merchants.
• 

  Better Canceled Orders

  Easily cancel orders placed by certain individuals

  ⭐️ 1.0 (1 review) $4.99/month. 5-day free trial.

  🔍 Overview of features

  The most important features of this app are its ability to automatically cancel orders placed by certain individuals, such as test customers or staff, without any manual intervention required.

  This app can help a merchant grow their business by providing a seamless testing process for their webshop. By placing test orders, merchants can evaluate the checkout process, shipping and handling times, and customer service response, which can lead to improvements and a better overall customer experience.

  Additionally, the app allows merchants to easily add the emails for their test accounts and staff accounts, making it convenient to manage and cancel orders placed by specific individuals. This can save time and effort for the merchant, as they do not have to manually identify and cancel orders placed by these individuals.

  Overall, this app streamlines the order cancellation process for specific individuals, allowing merchants to focus on other aspects of their business and ultimately grow their business by providing a better customer experience.

  💬 What merchants say

  One merchant expressed disappointment in the app, as they were looking for a way to cancel or void orders using a mobile app. However, the app did not provide this feature and instead, offered the ability to cancel all orders through an email. This feature was deemed unnecessary by the merchant.

  Overall, the app seems to have received mixed reviews. While one merchant was disappointed with the lack of specific features they were looking for, it is unclear if other users faced similar issues or if they found the app useful for their needs. More feedback from a variety of users would be necessary to determine the overall effectiveness and value of the app.
• 

  Cabify Logistics

  We cover your deliveries from start to finish: immediate or planned according to your business needs

  ⭐️ 1.0 (1 review) Free to install. Additional charges may apply.

  🔍 Overview of features

  Cabify Logistics is a powerful app that helps businesses streamline their delivery process. With thousands of user drivers available, merchants can easily locate a delivery driver and have them at the pick-up point in less than 20 minutes. This app offers efficiency and speed, ensuring that deliveries are sent out quickly.

  One of the key features of Cabify Logistics is the real-time and secure tracking of goods in each shipment. Merchants can have peace of mind knowing that they can easily monitor the progress of their deliveries and provide their customers with accurate information.

  Additionally, Cabify Logistics is tailored to the specific needs of each business. Whether a merchant requires motorcycles, vans, or cars for their deliveries, they can request the appropriate vehicle type to meet their requirements.

  By using Cabify Logistics, businesses can improve their delivery process, ensuring faster and more reliable shipments. This app can help businesses grow by providing a seamless delivery experience for their customers, leading to increased customer satisfaction and loyalty.

  💬 What merchants say

  Algunos usuarios destacan que este app tiene uno de los peores servicios de atención al cliente que han experimentado. Mencionan que han tenido un problema durante aproximadamente dos meses y aún no han recibido ninguna respuesta ni solución por parte del equipo de soporte. Además, mencionan que el chat de ayuda solo deriva continuamente sin brindar ninguna ayuda real.

  En general, los comentarios de los usuarios muestran una gran frustración debido a la falta de respuesta y solución por parte del equipo de atención al cliente de este app. Los usuarios expresan su decepción y mencionan que no recomendarían este app a otros comerciantes debido a esta mala experiencia. La falta de ayuda y el servicio deficiente de atención al cliente son los principales puntos negativos que destacan los usuarios en relación a este app.

  
• 

  First Flight

  Automatic Fulfilment, Tracking, Invoices, Automation & much more!

  ⭐️ 1.0 (1 review) Price: Free

  🔍 Overview of features

  The most important features of the First Flight app are automatic fulfillment, tracking, invoices, and automation.

  With automatic fulfillment, the app can streamline the process of managing order shipments, saving the merchant time and effort. The tracking feature allows both the merchant and the customer to easily track the progress of the delivery. Invoices can be generated automatically, reducing the need for manual invoicing and ensuring accurate records. The automation feature of the app helps to automate various tasks related to order fulfillment and shipping, further increasing efficiency.

  By using the First Flight app, a merchant can effectively manage their order shipments, ensure timely and reliable delivery, and automate various processes. This can help them grow their business by improving customer satisfaction through timely and accurate deliveries, reducing the time and effort spent on order fulfillment, and increasing overall operational efficiency.

  💬 What merchants say

  One merchant mentions that the app is not working for them, stating that it gets installed but returns an error when trying to open it. They are seeking assistance to resolve the issue.

  
• 

  Inquiry Form Craft by Upatra

  Initialize customer service funnel by generating optimized Contact page & auto sync to support mail

  ⭐️ 1.0 (1 review) Price: Free

  
• 

  Kokfy ‑ Estimated Delivery

  Enhance your store with delivery estimations on product page and improving customer satisfaction

  ⭐️ 0.0 (0 reviews)

  🔍 Overview of features

  This app provides essential features such as displaying estimated delivery dates on product pages, enhancing consumer trust, and boosting sales conversions. By customizing delivery dates and messages, merchants can manage customer expectations effectively and minimize inquiries. The app calculates delivery dates based on order preparation and shipping, streamlining the process and improving overall customer satisfaction. With clear delivery estimations visible on the Shopify store, merchants can increase sales, foster consumer trust, and drive higher conversion rates effortlessly. The app is user-friendly and fully customizable to match the store's design, making it a valuable tool for any merchant looking to enhance their delivery process and grow their business.
• 

  Folojet Tracking

  "Folojet's tracking service aids merchants in enhancing sales by offering branded courier tracking"

  ⭐️ 0.0 (0 reviews)

  🔍 Overview of features

  Folojet's tracking service offers merchants a unique opportunity to enhance sales and customer engagement by providing a branded courier tracking experience. With Folojet, merchants can retain buyer focus on their custom tracking page, allowing them to showcase seasonal promotions, deals, product recommendations, and referrals seamlessly. By launching banners, cross-selling products based on recent orders, displaying real-time delivery updates, and highlighting store discounts, Folojet helps merchants drive sales and improve customer retention. This app not only streamlines the tracking process but also transforms it into a powerful marketing tool to boost sales and enhance the overall shopping experience for customers.
• 

  Postship ‑ Free Order Tracking

  Build loyalty by providing a branded order tracking experience.

  ⭐️ 0.0 (0 reviews) Free plan available. Additional charges may apply.

  🔍 Overview of features

  The most important features of the Postship app are:

  1. Branded tracking pages with customer support details: This feature allows merchants to create a customized tracking page that reflects their brand and provides customers with relevant support information. This helps to build trust and loyalty among customers.

  2. Proactive SMS & email notifications: Postship sends real-time tracking updates to customers, reducing the number of "Where is my order?" queries and customer anxiety. By keeping customers informed about the status of their orders, merchants can improve the post-purchase experience and minimize customer support calls.

  3. Cross-selling through product recommendations & promotional banners: The app allows merchants to leverage the tracking page as a marketing tool. They can customize the page with personalized product recommendations and promotional banners, driving repeat purchases and increasing sales.

  4. Instagram feed to increase engagement: Postship integrates an Instagram feed on the tracking page, providing merchants with an opportunity to showcase their products and engage customers through social media.

  5. Shipment & tracking page analytics dashboard: Merchants can monitor their delivery performance and customer engagement using the advanced analytics provided by Postship. This data helps them make informed decisions to improve their business operations and customer experience.

  By utilizing these features, merchants can create a reliable post-purchase experience, build brand loyalty, reduce customer support queries, drive repeat purchases, and increase customer engagement, ultimately helping their business grow.

  
• 

  TREX Parcel

  Seamless order tracking with Malaysian couriers. Phone OTP for no-hassle tracking.

  ⭐️ 0.0 (0 reviews) Price: Free

  🔍 Overview of features

  The most important features of TREX Parcel are seamless order tracking with Malaysian couriers, real-time order tracking via phone OTP, comprehensive data on delivery times, insightful analysis of common customer issues, seamless tracking experience on your own website with customizable appearance, and effortless integration with your own customer support.

  This app can help a merchant grow their business by providing a hassle-free tracking experience for their customers. By eliminating the need for customers to visit multiple courier websites, TREX Parcel streamlines the tracking process, making it more convenient and user-friendly. The real-time order tracking via phone OTP ensures that customers can easily stay updated on the status of their orders.

  The comprehensive data on delivery times and insightful analysis of common customer issues help merchants identify areas for improvement in their delivery process. This allows them to optimize their operations and provide better customer service.

  The seamless tracking experience on the merchant's own website with customizable appearance ensures a consistent and branded user experience for customers. Additionally, the effortless integration with the merchant's own customer support system enables quick and efficient resolution of any tracking-related issues.

  Overall, TREX Parcel helps merchants enhance their customer journey, improve operational efficiency, and provide a more professional and streamlined order tracking experience.

  💬 What merchants say

  Based on the user reviews, merchants highlight several key features of this app. Firstly, they appreciate how it allows customers to easily track their orders on the website, without the need for manual input of order IDs. This streamlined process enhances the customer experience. Secondly, merchants praise the app's ability to analyze delivery time data, which helps them identify customers who experience late deliveries and allows for more targeted email responses and improved after-sales service. Lastly, merchants appreciate the app's seamless integration with customer service, which further enhances the overall user experience.

  Overall, merchants have a positive experience with this app and highlight its user-friendly features, such as effortless order tracking, delivery time analysis, and seamless integration with customer service. These features contribute to an improved customer experience, more efficient email responses, and enhanced after-sales service.

  
• 

  QuickTrack | Order Tracking

  Monitor order status using the app to deliver an excellent customer experience.

  ⭐️ 0.0 (0 reviews) Price: Free

  🔍 Overview of features

  The most important features of the QuickTrack | Order Tracking app are:

  1. Frequent updates on order status: The app provides customers with regular updates on the status of their orders. This helps create customer loyalty and fosters trust in your business.

  2. Estimated delivery date: The app automatically provides an estimated delivery date for each order, ensuring that customers always know when to expect their package.

  3. Order lookup page: The app offers an easy way for customers to check the current status of their orders. This saves them time and provides a seamless experience.

  4. Unlimited order status: The app allows you to add unlimited order statuses to comprehensively track your orders at every stage. This ensures that you have complete visibility over your order fulfillment process.

  5. Custom order statuses: You can create and assign custom order statuses to tailor the tracking process according to your business needs. This flexibility ensures that the app can adapt to your specific workflows.

  Overall, the QuickTrack | Order Tracking app helps merchants enhance the customer experience by providing timely updates, accurate delivery estimates, and a convenient order lookup page. This can lead to increased customer loyalty, improved trust in the business, and ultimately, growth in sales.

  
• 

  Kwanko tracking

  Increase your sales by creating your affiliate program with Kwanko!

  ⭐️ 0.0 (0 reviews) Price: Free

  🔍 Overview of features

  The Kwanko app is a powerful tool for e-commerce merchants looking to increase their sales through affiliate marketing. One of the key features of this app is its ability to simplify the setup process for tracking affiliate sales. Merchants with limited technical knowledge can easily set up tracking by simply filling in an identifier provided by Kwanko. This makes it accessible to a wider range of merchants who may not have the technical expertise to set up complex tracking systems.

  Another important feature is the ability to work with influencers. The app allows merchants to provide influencers with a voucher code that they can share with their followers. This enables merchants to leverage the reach and influence of these influencers to drive more sales.

  Additionally, the app provides access to a large publisher network, making it easy for merchants to connect with a wide range of publishers and expand their reach. This can help merchants increase their visibility and attract more customers to their e-commerce website.

  Overall, the Kwanko app can help merchants grow their business by simplifying the setup process for affiliate tracking, leveraging the power of influencers, and expanding their reach through a large publisher network.

  
• 

  ヤマト・佐川対応CSV出力

  注文データをヤマト・佐川向けフォーマットでCSV出力。EXCEL形式にも対応。

  ⭐️ 0.0 (0 reviews) Free plan available. 7-day free trial.

  🔍 Overview of features

  This app allows merchants to export their order data in CSV format that is compatible with the delivery systems of Yamato Transport and Sagawa Express. The app supports formats for B2 Cloud and e-Tsenden 3. Merchants can also set up options such as cash-on-delivery fees and delivery dates.

  The most important features of this app are the ability to generate shipping labels in the correct format for Yamato Transport and Sagawa Express, as well as the flexibility to export the data in either CSV or Excel format. This makes it easy for merchants to streamline their shipping processes and ensure accurate and efficient delivery.

  By using this app, merchants can save time and reduce errors by automatically generating shipping labels in the correct format. This can help improve the overall shipping efficiency and customer satisfaction. Additionally, the ability to set up cash-on-delivery fees and delivery dates provides merchants with more control over their shipping operations and enhances the customer experience.

  Overall, this app can help merchants grow their business by simplifying and optimizing their shipping processes, leading to improved customer satisfaction and increased efficiency.

  
• 

  FastTrack Tech

  Prepare and/or massively update the tracking to notify the status of your orders

  ⭐️ 0.0 (0 reviews) $5/month

  🔍 Overview of features

  The most important features of this app are the ability to track order status and notify customers, as well as the option to bulk update orders through a CSV file.

  By using this app, merchants can save time processing orders and keep their customers informed about the preparation status of their shipments. This helps to provide a good customer service experience and build trust with customers.

  The app also allows merchants to track shipments with the shipping service they use, ensuring accurate and up-to-date information is provided to customers. This helps to reduce customer inquiries and improve overall customer satisfaction.

  Additionally, the app offers the convenience of bulk updating orders through a CSV file, making it easier for merchants to manage and process large volumes of orders.

  Overall, this app can greatly benefit a merchant's business by improving order processing efficiency, enhancing customer communication, and ultimately helping to grow the business by providing a better customer experience.
• 

  BizSync ‑ Status Tracker

  Enhance brand identity with customizable status labels.

  ⭐️ 0.0 (0 reviews) Price: Free

  🔍 Overview of features

  The most important feature of this app is the ability to create customizable status labels for products, customers, and orders. This allows merchants to tailor their order statuses to their specific business requirements, enhancing their brand identity and standing out from the competition. By assigning personalized labels to different order statuses, merchants can improve communication with customers through tailored order updates, ensuring they stay informed at every step of the process.

  Additionally, the app streamlines inventory management with specialized order status tags, simplifying the tracking and organization of products. This increases efficiency in store management processes and allows merchants to prioritize and organize their store based on status. By having empowered business control through the creation of custom statuses, merchants have more control over their business and can maximize efficiency.

  Overall, this app helps merchants enhance their brand identity, improve communication with customers, streamline inventory management, and increase efficiency in their store management process.

  
• 

  Omega ‑ Confirm Address on Map

  Show your customer’s locations. Help you identify where your customers are and what they want.

  ⭐️ 0.0 (0 reviews) $4.99/month. 7-day free trial.

  🔍 Overview of features

  Omega - Confirm Address on Map is an app that helps merchants identify the locations of their customers and optimize their delivery process. By adding their Google Maps API Key to the app, merchants can easily view their customer's locations on a map and get instant directions on Google Maps. This allows merchants to prioritize their deliveries and optimize their routes.

  The app uses the official Google Maps interface, ensuring accurate search results and driving directions. Customers can also confirm their location shown on the map, reducing the chances of delivery errors.

  Omega - Confirm Address on Map offers additional features such as the ability to customize the map design, including adjusting the size, style, position, and zoom levels. Merchants can choose between a map or satellite view and create a neat map interface for a better user experience.

  By utilizing Omega - Confirm Address on Map, merchants can gain valuable insights into their customer's locations and streamline their delivery process, leading to improved customer satisfaction and business growth.
• 

  ShopiPay SMS Notifications

  SMS Notifications using Georgian SMS providers, with custom personalized templates and SMS history

  ⭐️ 0.0 (0 reviews) Free plan available

  🔍 Overview of features

  The most important features of the ShopiPay app are:

  1. Multiple Georgian SMS Providers: The app allows you to choose from multiple Georgian SMS providers, giving you flexibility and options to find the best provider for your business.

  2. Custom message templates with personalization: You can customize your SMS message templates with personalized information, such as customer names or order details. This adds a personal touch to your communication and enhances the customer experience.

  3. SMS history with delivery reports: The app keeps track of all your SMS history in one convenient place. You can easily view the delivery reports to ensure that your messages are being successfully sent to your customers.

  4. Configure multiple order events to trigger SMS notifications: You can set up the app to send SMS notifications for various order events, such as order confirmation, order shipped, or delivery updates. This helps you keep your customers informed and engaged throughout the entire order process.

  By using ShopiPay's SMS notifications, merchants can enhance their customer communication and improve the overall customer experience. Personalized messages and timely updates through SMS can help build customer loyalty, increase engagement, and ultimately drive more sales for their Shopify store.

  
• 

  H3 WhatsApp Order Notification

  Send real-time WhatsApp order notifications.

  ⭐️ 0.0 (0 reviews)

  🔍 Overview of features

  The H3 WhatsApp Orders Notifier app is a valuable tool for merchants looking to enhance customer communication and streamline order management. This app allows you to send real-time order notifications to customers via WhatsApp, keeping them informed about their order status every step of the way. From order placement to shipping, delivery, and even product review requests, you can customize message templates to suit your business needs.

  By leveraging this app, merchants can improve customer satisfaction, reduce inquiries, and build trust with personalized and timely updates. The ability to send real-time status alerts to both customers and admin ensures a seamless order fulfillment process, ultimately leading to increased customer loyalty and potential repeat business.
• 

  TrackMage: Tracking & Upsells

  Track order status. Real-time email alerts. Product upsells. Reviews collected. Customer retention.

  ⭐️ 0.0 (0 reviews) Free plan available. 14-day free trial.

  🔍 Overview of features

  The most important features of the TrackMage app are real-time shipment tracking, email alerts, product upsells, review collection, and customer retention.

  With TrackMage, merchants can connect their Shopify store and automatically import and synchronize order and shipment data in real-time. This allows customers to receive live tracking updates and pickup alerts, providing them with an effortless customer experience.

  For merchants, TrackMage provides live inbound and outbound shipment statuses, reducing the number of "Where is My Order?" support requests by 70%. The app also offers direct upsells on the tracking page, helping merchants increase repeat purchases by 5-10% with no effort.

  Additionally, TrackMage offers fully automated shipping alerts with unlimited custom emails in any language, making it easy for merchants to communicate with their customers. The app also includes features for collecting 5-star customer reviews and powerful supply chain analytics, including dedicated wholesale features.

  By using TrackMage, merchants can improve customer satisfaction, reduce support requests, increase repeat purchases, and gain valuable insights into their supply chain.

  
• 

  Foxdeli ‑ Tracking & Up‑sell

  Unlock your post-purchase experience with real-time tracking, notification emails, tracking pages.

  ⭐️ 0.0 (0 reviews) From $12/month. 14-day free trial. Additional charges may apply.

  🔍 Overview of features

  The Foxdeli app offers a suite of post-purchase marketing tools that can help online businesses boost customer loyalty, increase sales, and drive repeat purchases. The most important features of the app include:

  1. Branded tracking pages: Foxdeli allows merchants to create personalized and branded tracking pages that engage customers and boost sales. These pages can include targeted upsell and cross-sell campaigns, increasing revenue and customer lifetime value.

  2. Timely email notifications: The app sends automated notification emails to customers, reducing their anxiety and the number of "Where is my order?" (WISMO) calls. This helps improve customer satisfaction and frees up the customer service department's workload.

  3. Shipment exceptions identification: Foxdeli helps identify shipment exceptions, such as returns and unclaimed shipments. By addressing these issues promptly, merchants can reduce costs and improve operational efficiency.

  4. Advanced analytics: The app provides advanced analytics that help shorten shipment delivery time. By analyzing data and identifying bottlenecks in the shipping process, merchants can optimize their operations and provide faster delivery to customers.

  Overall, Foxdeli helps merchants build an outstanding post-purchase experience, which reduces WISMO tickets, improves customer satisfaction, and ultimately drives repeat purchases. This app is a valuable tool for businesses looking to enhance their post-purchase marketing efforts and grow their business.
• 

  Dash Logistics Tracking

  ⭐️ 0.0 (0 reviews) From $9/month

  🔍 Overview of features

  The most important features of the app are the ability for buyers to track the logistics of their goods and for sellers to view the number of orders and logistics checks in their store.

  By allowing buyers to check the logistics status of their goods themselves, the app provides a seamless and convenient experience. Buyers can enter their tracking number on the generated track page in the seller's store to understand the current status and location of their package in transit. This feature enhances transparency and customer satisfaction, as buyers can stay informed about their order without needing to contact the seller.

  For sellers, the app provides valuable insights into their business. They can view the number of orders per month in their store, allowing them to track sales performance and identify trends. Additionally, the app enables sellers to see the number of logistics checks, which helps them understand customer engagement and the effectiveness of their shipping process.

  Overall, this app helps merchants improve customer experience, increase transparency, and gain valuable insights to grow their business.
• 

  MULTIENTREGA PANAMA

  ⭐️ 0.0 (0 reviews) Price: Free

  🔍 Overview of features

  Multientrega Panama is a Shopify plugin that simplifies shipping management and provides real-time tracking information to customers. With this app, merchants can automate the tracking process, eliminating the need for customers to visit the Multientrega website.

  The most important features of Multientrega Panama include:

  1. Real-time tracking: Customers can easily track the location of their purchase in real-time, providing them with peace of mind and reducing inquiries about order status.

  2. Automatic tracking: The app generates a tracking number for each purchase, allowing merchants to easily monitor and update the shipping progress without manual input.

  By using Multientrega Panama, merchants can streamline their shipping process, improve customer satisfaction, and reduce customer support inquiries. The real-time tracking feature allows customers to stay informed about the status of their order, which in turn helps merchants build trust and loyalty. Additionally, the automatic tracking feature saves time and effort for merchants, enabling them to focus on other aspects of their business. Overall, Multientrega Panama can help merchants grow their business by enhancing the shipping experience and improving customer satisfaction.

  
• 

  Mensajeros Urbanos

  ⭐️ 0.0 (0 reviews) Price: Free

  🔍 Overview of features

  Mensajeros Urbanos is a logistics solution for e-commerce businesses that helps merchants deliver their products efficiently and effectively. The app offers several important features:

  1. Intelligent algorithm: Mensajeros Urbanos uses an intelligent algorithm to define the optimal route and resource for each delivery. This ensures that products are delivered quickly and efficiently, leading to improved customer satisfaction.

  2. Environmental responsibility: By choosing Mensajeros Urbanos as their logistics provider, merchants can position themselves as environmentally responsible brands. This can be a valuable selling point for customers who are increasingly conscious of the environmental impact of their purchases.

  3. Real-time tracking: The app allows merchants to track deliveries in real time and monitor the status of each service. This provides valuable insights into the overall operation and allows merchants to address any issues or delays promptly, ensuring a smooth and reliable delivery process.

  Overall, Mensajeros Urbanos can help merchants grow their business by providing a reliable and efficient logistics solution. By delivering products quickly and responsibly, merchants can enhance customer satisfaction and loyalty, ultimately driving sales and business growth.

  
• 

  parcelLab Order Tracking

  Deliver a personalized embedded order tracking page that drives repeat purchases

  ⭐️ 0.0 (0 reviews)

  🔍 Overview of features

  The parcelLab Order Tracking app offers instant integration with automatic data exchange, allowing merchants to easily create an embedded tracking page that displays order and return data, including split shipments. This app also enables the injection of personalized content for different customer segments into tracking pages. By providing a personalized end-to-end post-purchase experience, merchants can improve conversions, enhance customer retention, and unlock new revenue opportunities. The ability to deliver a tailored tracking experience can drive repeat purchases, increase customer satisfaction, and ultimately help grow the business by fostering stronger customer relationships and increasing overall sales.
• 

  Airpak Express

  Generate your shipping documentation with Airpak Express just in few clicks!

  ⭐️ 0.0 (0 reviews) Price: Free

  🔍 Overview of features

  The most important features of the Airpak Express app are its ability to generate shipping documentation quickly, its integration with Airpak Express' online system, and its self-service order tracking feature.

  By using this app, merchants can save time and effort in creating shipping documentation for their packages. With just a few clicks, they can generate high-quality and accurate documentation that is required for both local and international shipments. This streamlines the shipping process and ensures that packages are properly documented and ready for delivery.

  The integration with Airpak Express' online system further enhances the app's functionality. Merchants can easily install and configure the app to work seamlessly with their existing Airpak Express account. This integration allows for a smooth and efficient workflow, as all the necessary shipping information is automatically synchronized between the app and the online system.

  Additionally, the app provides a self-service feature for customers to track the status of their orders. This helps merchants improve customer satisfaction by providing real-time updates on the progress of their shipments. Customers can easily access the information they need without having to contact the merchant directly, saving both time and resources for the business.

  Overall, the Airpak Express app offers a convenient solution for generating shipping documentation, integrating with Airpak Express' online system, and providing self-service order tracking. These features can help merchants streamline their shipping processes, improve efficiency, and enhance the customer experience, ultimately contributing to the growth of their business.

  
• 

  Meow: Engage

  Solution to connect your store with ZNS to send notifications about order status.

  ⭐️ 0.0 (0 reviews)

  🔍 Overview of features

  Meow Engage is an essential app for Shopify merchants looking to streamline their order management and communication processes. With features like instant order confirmation notifications, order processing alerts, and cancellation notifications, Meow Engage ensures that customers are kept informed at every step of their shopping journey. By providing comprehensive order tracking support, this app helps merchants enhance the overall shopping experience and build trust with their customers. The ability to integrate with APIs also allows developers to customize the system according to specific business needs. Overall, Meow Engage can help merchants improve customer satisfaction, increase efficiency in order management, and ultimately grow their business by providing a seamless and transparent shopping experience.
• 

  PickupBird

  ⭐️ 0.0 (0 reviews) Free to install. Additional charges may apply.

  🔍 Overview of features

  PickupBird is an affordable solution that helps merchants visualize their delivery process. It includes three applications: a management dashboard, a driver app, and an end customer web app.

  The management dashboard allows merchants to view order details, track delivery progress, and dispatch orders efficiently. This feature helps streamline the delivery process and ensures that merchants have full visibility and control over their orders.

  The driver app enables drivers to receive real-time delivery instructions, navigate to delivery locations using GPS, and update order statuses. This feature improves delivery efficiency and ensures that drivers have all the necessary information to complete their deliveries effectively.

  The end customer web app allows customers to track their orders, receive notifications about delivery status, and provide feedback. This feature enhances the customer experience and builds trust and satisfaction with the merchant.

  By using PickupBird, merchants can optimize their delivery process, improve efficiency, and provide a better experience for their customers. This ultimately helps merchants grow their business by increasing customer satisfaction, improving delivery speed, and streamlining their operations.

  
• 

  Track Master by Techtinium

  Offer customers live shipment updates with your own branded order tracking page.

  ⭐️ 0.0 (0 reviews) Price: Free

  🔍 Overview of features

  The Track Master app offers merchants the ability to provide live shipment updates to their customers through a branded order tracking page. This app automatically imports orders and shipping information from any carrier in real-time, eliminating the need for manual work. Currently, the app integrates with Shiprocket, with plans to add more carriers in the future.

  The most important features of the Track Master app include:

  1. Live Shipment Updates: Customers can stay informed about the status of their shipments through real-time updates, enhancing their overall shopping experience.

  2. Branded Tracking Page: The app allows merchants to customize the tracking page to match their store's theme, providing a cohesive brand experience for customers.

  3. Centralized Shipment Dashboard: Merchants can easily track the status of shipments and identify any exceptions through a centralized dashboard, streamlining their operations and improving efficiency.

  By offering live shipment updates and a branded tracking page, the Track Master app can help merchants improve customer satisfaction and loyalty. Additionally, the centralized dashboard helps merchants stay organized and address any shipment issues promptly, leading to better customer service and ultimately, business growth.

  
• 

  Order Tracking & PayPal Sync

  ⭐️ 0.0 (0 reviews) Free plan available. Additional charges may apply.

  🔍 Overview of features

  TrackFree is an app that offers easy and efficient shipment tracking for merchants. With this app, merchants can easily handle their shipment tracking process, allowing them to monitor all shipments in one place.

  The most important feature of TrackFree is its ability to provide an exceptional post-purchase experience for customers. By using this app, merchants can engage with their customers and inspire long-term loyalty. Customers will be delighted with the transparency and ease of tracking their shipments, which leads to increased customer satisfaction and repeat purchases.

  Additionally, TrackFree helps merchants sell more by providing a seamless tracking experience. When customers have a positive post-purchase experience, they are more likely to recommend the business to others and make future purchases. This word-of-mouth marketing can lead to increased sales and business growth.

  In summary, TrackFree is a powerful app that offers easy shipment tracking and customer engagement. By using this app, merchants can provide an exceptional post-purchase experience, increase customer loyalty, and ultimately grow their business.

  
• 

  Webkul Multi User Account

  Let customers create groups & add members to share their shopping carts. Simplify the purchasing.

  ⭐️ 0.0 (0 reviews) $11/month. 7-day free trial.

  🔍 Overview of features

  The most important features of this app are the ability for customers to create groups and add members to their accounts, as well as the ability to share shopping carts with other group members.

  By allowing customers to create groups and add members, the app simplifies the purchasing process for businesses with multiple users. Each member will receive a request to access the customer's account, and once accepted, they can share their shopping carts with other members. This allows for collaboration and easy sharing of product choices and purchases.

  Additionally, the app provides administrative control, allowing the admin to manage all members directly from the app. The admin can also configure translations and email templates, providing a customized and seamless experience for customers and members.

  Overall, this app enhances the customer experience by streamlining the purchasing process, promoting collaboration and communication among group members, and providing administrative control for easy management. It can help a merchant grow their business by improving customer satisfaction and increasing efficiency in the purchasing process.
• 

  Postage

  ⭐️ 0.0 (0 reviews) Free to install. Additional charges may apply.

  🔍 Overview of features

  The most important features of the Postage app are:

  1. Continuous Improvement: Postage is committed to practicing continuous improvement using world-class technologies. This means that the app is regularly updated and improved to provide the best possible service to its users.

  2. Customer Privileges: Postage aims to give its customers privileges in the services it provides. This could include benefits such as discounted shipping rates, faster delivery times, or access to exclusive features.

  3. Focus on Customer Needs: Postage strives to create a greater focus on customer needs through its employees and business operations. This means that the app is designed to meet the specific needs and requirements of its users, ensuring a tailored and personalized experience.

  By using the Postage app, merchants can benefit from these features to grow their business. The continuous improvement aspect ensures that the app stays up-to-date with the latest technologies and industry trends, enabling merchants to stay competitive. The customer privileges offered by Postage can help merchants attract and retain customers, as they can offer unique benefits that set them apart from competitors. Additionally, the focus on customer needs ensures that merchants can provide a personalized and customer-centric experience, enhancing customer satisfaction and loyalty. Overall, the Postage app can help merchants grow their business by improving their shipping and logistics processes, attracting more customers, and enhancing customer satisfaction.

  
• 

  Foxdeli ‑ Tracking & Up‑sell

  Unlock your post-purchase experience with real-time tracking, notification emails, tracking pages.

  ⭐️ 0.0 (0 reviews) From $12/month. 14-day free trial. Additional charges may apply.

  🔍 Overview of features

  The Foxdeli app offers online businesses a powerful suite of post-purchase marketing tools to boost customer loyalty, increase sales, and drive repeat purchases. The most important features of the app include:

  1. Branded tracking pages with personalized product campaigns: Foxdeli allows merchants to create custom track & trace pages that are branded with their logo and design. These pages can include targeted upsell and cross-sell campaigns, providing opportunities to increase revenue and customer lifetime value.

  2. Timely email notifications: The app sends automated email notifications to customers, keeping them informed about the status of their order and reducing anxiety. This helps to decrease "Where is my order?" (WISMO) calls and improve customer satisfaction.

  3. Shipment exceptions identification: Foxdeli can identify shipment exceptions, such as delays or issues, allowing merchants to proactively address them. This helps to reduce returns and unclaimed shipments, saving costs and improving the overall post-purchase experience.

  4. Advanced analytics: The app provides advanced analytics that help merchants shorten shipment delivery time. By analyzing data and identifying bottlenecks in the shipping process, merchants can optimize their operations and improve delivery speed.

  By utilizing the Foxdeli app, merchants can build an outstanding post-purchase experience that reduces WISMO tickets, enhances customer satisfaction, and ultimately drives customer loyalty and repeat purchases.
• 

  Order SMS WhatsApp & CX + AI

  WhatsApp, SMS & live chat with AI. Order, shipping notifications, abandoned cart & customer support.

  ⭐️ 0.0 (0 reviews)

  🔍 Overview of features

  Mercuri is an AI-powered eCommerce copilot that offers a range of features to help merchants grow their business. One of the key features is the ability to answer support tickets, which saves merchants time and ensures that customers receive prompt and helpful responses. This helps to improve customer satisfaction and loyalty.

  Another important feature is the ability to upsell products via chat. Mercuri can provide personalized product recommendations to customers, helping to increase average order value and drive more sales. This feature is particularly valuable as it can guide and enchant customers with tailored suggestions, enhancing the overall shopping experience.

  Additionally, Mercuri simplifies order tracking and optimizes product and inventory management through tailored recommendations. By leveraging store data, the app can provide insights and suggestions to help merchants streamline their operations and make informed decisions.

  Lastly, Mercuri offers empathetic customer support, utilizing store-specific data to provide tailored responses to customer queries. This personalized approach helps to build trust and strengthen customer relationships.

  Overall, Mercuri's AI capabilities and range of features can significantly enhance a merchant's ability to provide excellent customer service, increase sales through upselling, and optimize their store's operations.
• 

  H3 Order Tracking Notifier

  Allow your customers to effortlessly track their orders using either their tracking number or phone.

  ⭐️ 0.0 (0 reviews)

  🔍 Overview of features

  The Order Tracking Notifier app offers merchants a comprehensive solution to streamline the order tracking process and enhance the customer experience. Key features include:
  1. Effortless Order Tracking: Customers can easily track their orders using tracking numbers or their phone, improving transparency and reducing customer inquiries.
  2. Real-Time Shipment Updates: Automatic notifications and a tracking page provide customers with real-time updates on their shipments, increasing satisfaction and reducing support requests.
  3. Shipment Analytics Dashboard: The app offers detailed analytics on carrier transit times, delivery statuses, and failed attempts, enabling merchants to optimize their shipping processes for faster deliveries.
  4. Improved Delivery Times: By leveraging insights from the analytics dashboard, merchants can enhance their delivery times, leading to happier customers and increased customer loyalty.
  Overall, the Order Tracking Notifier app can help merchants grow their business by improving operational efficiency, enhancing the customer experience, and optimizing shipping processes for better delivery times.
• 

  Onepilot

  Onepilot empowers e-merchants with a fully flexible solution to handle the customer service.

  ⭐️ 0.0 (0 reviews)

  🔍 Overview of features

  The most important features of the Onepilot app include:

  1. Integration with Shopify: Onepilot retrieves information from each order and its status directly from Shopify, allowing customer service agents to access this information on their ticket processing page, the Ticket Center.

  2. Ticket Center: The app provides a centralized hub for resolving tickets from all ticketing tools. Merchants can manage and respond to customer inquiries from one place, improving efficiency and streamlining customer support.

  3. Back-office and payment tools: Onepilot regroups all back-office and payment tools, making it easier for merchants to access and manage customer information and transactions.

  4. Access to knowledge bases and courses: Agents have access to knowledge bases and courses before resolving tickets, ensuring they have the necessary information and training to provide accurate and helpful responses to customers.

  By utilizing the Onepilot app, merchants can improve their customer service by providing instant, 24/7 human support. The integration with Shopify and centralized ticket management system simplifies the customer service process, allowing merchants to efficiently handle inquiries and resolve issues. This level of customer care can help build trust and loyalty among customers, ultimately leading to business growth.
• 

  Streamline Connector Voiceflow

  Bridge your store and Voiceflow together, ensuring up-to-date AI chatbot and customer interactions.

  ⭐️ 0.0 (0 reviews)

  🔍 Overview of features

  The Streamline Connector app is a powerful tool that seamlessly integrates your Shopify store with Voiceflow, ensuring that your AI chatbots have real-time access to your store's data without the need for manual input or complex coding. By automatically syncing your store's dynamic structured data for products, orders, and pages to Voiceflow on a schedule of your choosing (monthly, weekly, daily, or hourly), Streamline Connector saves you time and effort in development.

  Key features of Streamline Connector include automated data uploads to Voiceflow, data slicing and vectorization for AI chatbots, and a code-free setup that allows you to connect to Voiceflow in minutes. By enabling your chatbots to have the latest store data at their fingertips, this app can enhance customer interactions, improve response times, and ultimately drive sales growth for your business.
• 

  TrackShip

  Take control of your post-shipping workflow and provide superior post-purchasse experiences

  ⭐️ 0.0 (0 reviews) Free to install. Additional charges may apply.

  🔍 Overview of features

  TrackShip is a powerful app that helps merchants take control of their post-shipping workflow and provide superior post-purchase experiences. With the ability to auto-track shipped orders with over 700 shipping carriers, TrackShip ensures that merchants can keep an eye on their shipments at all times.

  One of the key benefits of using TrackShip is the reduction in time spent on shipping inquiries. By automating the post-shipping workflow, merchants can minimize the need for customer service involvement in tracking orders, freeing up valuable time for other important tasks.

  TrackShip also enables merchants to provide a delightful post-purchase experience to their customers. By engaging customers after shipping and sending proactive delivery updates, merchants can keep their customers informed and satisfied, ultimately leading to increased brand loyalty and trust.

  Overall, TrackShip is a must-have app for any merchant looking to streamline their shipping process, improve customer satisfaction, and drive more repeat orders.

  
• 

  Bulk Order Tracking No. Update

  Merchants can add tracking number of orders through CSV

  ⭐️ 0.0 (0 reviews)

  🔍 Overview of features

  The Bulk Tracking Number Update by Apps on Demand app is a valuable tool for merchants looking to streamline their order fulfillment process. Key features include the ability to import tracking numbers in bulk using a CSV file, quickly fulfilling orders that are not yet fulfilled, easy usability, reporting capabilities, and the option to add tags to orders.

  By allowing merchants to efficiently update tracking numbers for multiple orders at once, the app saves time and reduces manual data entry errors. The automatic fulfillment of unfulfilled orders ensures a smooth customer experience, while the reporting feature helps merchants keep track of their order statuses. Additionally, the quick support offered by the app ensures that any issues or questions can be promptly addressed, making it a reliable solution for merchants looking to improve their order management efficiency and customer satisfaction.
• 

  Ests Product Purchased Badge

  This app shows your customers their purchase history and badges on products.

  ⭐️ 0.0 (0 reviews) $19 one-time charge

  🔍 Overview of features

  The most important feature of this Product Order History App with Customer Insights is that it allows merchants to show their customers their purchase history on the open product page. This feature is especially valuable when customers are logged into the store.

  By accessing individual purchase histories, including order details, products purchased, and order dates, the app enables merchants to provide a personalized shopping experience. Merchants can use this information to better understand their customers' preferences and behavior, which can help with cross-selling and upselling.

  By showcasing the purchase history on the product page, merchants can highlight related products or recommend complementary items based on the customer's previous purchases. This can increase customer engagement and encourage additional purchases, ultimately helping the merchant grow their business.

  Overall, this app provides valuable customer insights and enables merchants to deliver a more personalized shopping experience, leading to increased sales and customer satisfaction.
• 

  Realm Tracking

  Realm enables customers to effortlessly track the status and location of their orders in real-time.

  ⭐️ 0.0 (0 reviews) Free plan available

  🔍 Overview of features

  The most important features of the Order Tracking App are:

  1. Real-time order tracking: The app allows customers to track the status and location of their orders in real-time, providing them with up-to-date information about their purchase.

  2. Seamless and transparent tracking experience: The app offers a seamless and transparent order tracking experience, enhancing customer satisfaction. Customers can effortlessly track their orders from purchase to delivery, ensuring a positive and reliable shopping experience.

  3. Intuitive features and clear notifications: The app provides intuitive features and clear notifications to keep customers informed about their order status. This fosters trust and loyalty by ensuring that customers are always aware of the progress of their purchase.

  By using the Order Tracking App, merchants can improve customer satisfaction, enhance their customers' journey, and build trust and loyalty. The app enables merchants to provide a seamless and transparent tracking experience, keeping customers informed and satisfied throughout the entire order process. This can lead to repeat purchases, positive reviews, and increased customer loyalty, ultimately helping the merchant grow their business.

  
• 

  SkyNet South Africa

  Fulfill your orders directly from our portal, change or add packaging before creating a shipment.

  ⭐️ 0.0 (0 reviews) Price: Free

  🔍 Overview of features

  The most important features of this app are the ability to fulfill orders directly from the portal, change or add packaging before creating a shipment, and view and track shipment details in real time.

  By using this app, merchants can streamline their order fulfillment process by accessing all paid orders in one place. They can easily make changes to packaging and address issues, ensuring that orders are shipped correctly and on time. This can help improve customer satisfaction and reduce shipping errors.

  Additionally, the app allows merchants to specify shipment packaging, size, weight, and quantity. This feature can be particularly useful for businesses that sell products with different packaging options or sell in bulk quantities. It provides flexibility and customization in the fulfillment process.

  Being able to view and track shipment details in real time is another valuable feature of this app. Merchants can easily monitor the status of their shipments, enabling them to provide accurate shipping updates to their customers. This transparency and visibility can help build trust and enhance the overall customer experience.

  Overall, this app can help a merchant grow their business by streamlining order fulfillment, reducing shipping errors, and improving customer satisfaction.

  
• 

  Checkivo

  ⭐️ 0.0 (0 reviews) Free to install. Additional charges may apply.

  🔍 Overview of features

  This app provides a solution to combat fraudulent orders by implementing SMS verification. Merchants can easily send SMS verifications for any order in over 200 countries. Customers can complete the verification process as part of the trusted Shopify checkout process.

  The app offers both manual and automatic order verifications, with a focus on Cash on Delivery (COD) orders. By automating the verification process, merchants can save time and effort while ensuring the security of their business.

  Implementing SMS verification can greatly reduce the risk of fraudulent orders, as it adds an additional layer of security and confirmation. By verifying the customer's identity through SMS, merchants can gain peace of mind and protect their bottom line from potential losses.

  Overall, this app offers a cost-effective and reliable way to reduce fraud and increase the security of an ecommerce business. By implementing SMS verification, merchants can focus on growing their business with confidence.

  
• 

  eComFlow Israel

  Introducing eComFlow, the revolutionary app that changes the way you do dropshipping!

  ⭐️ 0.0 (0 reviews) Free plan available. Additional charges may apply.

  🔍 Overview of features

  The most important features of eComFlow are custom branded shipping messages, complete analytics and control of orders' shipment, and the ability to use Aliexpress standard shipping and all carriers in Israel.

  With eComFlow, Israeli dropshippers can eliminate the problem of customers receiving messages from the shipping carrier about orders coming from China or Aliexpress. By using custom branded shipping messages, merchants can maintain a professional brand image throughout the shipping process.

  Additionally, eComFlow provides complete analytics and control of orders' shipment, allowing merchants to track and manage their orders effectively. This feature helps improve customer satisfaction by providing accurate and timely information about the status of their orders.

  Moreover, the app enables Israeli dropshippers to use Aliexpress standard shipping and all carriers in Israel. This eliminates the limitations of using only specific carriers and expands the options available for shipping, giving merchants more flexibility and potentially reducing shipping costs.

  Overall, eComFlow empowers dropshippers to build a professional brand, improve customer experience, and optimize their shipping operations, ultimately helping them grow their business.

  
• 

  GoPeople

  Deliver products to your customers with reliable last-mile solutions.

  ⭐️ 0.0 (0 reviews)

  🔍 Overview of features

  GoSAMEDAY is an app that provides reliable last-mile solutions for delivering products to customers. It offers same-day delivery with live tracking, ensuring a seamless and transparent delivery experience.

  The app offers three different services - GoSAMEDAY, GoVIP, and GoSHIFT. GoSAMEDAY allows merchants to deliver products to customers on the same day, ensuring quick and efficient delivery. GoVIP provides a premium delivery service, catering to customers who value speed and convenience. GoSHIFT offers flexible delivery options, allowing merchants to schedule deliveries based on their customers' availability.

  One of the key features of GoSAMEDAY is the ability to sync Shopify orders to the app with customizable criteria. This streamlines the delivery process, saving merchants time and effort. Additionally, the app provides return delivery pricing based on the pickup location, distance, size, and urgency, making it easy for merchants to handle returns and exchanges.

  By using GoSAMEDAY, merchants can enhance their customer experience by offering fast and reliable delivery options. This can help increase customer satisfaction, build trust, and ultimately grow their business.
• 

  Tracking Plug

  Customers can easily track their orders without you checking the real tracking numbers.

  ⭐️ 0.0 (0 reviews) $6.97/month. 3-day free trial.

  🔍 Overview of features

  The most important features of the Tracking Plug app are:

  1. Easy order tracking for customers: With Tracking Plug, customers can easily track their orders without the merchant having to check real tracking numbers. This feature enhances the customer experience by keeping them informed about the progress and estimated delivery time of their orders.

  2. Time-saving for merchants: By eliminating the need to manually check and update tracking numbers, Tracking Plug saves merchants time and effort. This allows them to focus on other aspects of their business, such as marketing and customer service.

  3. Auto update estimated delivery times: The app automatically updates the estimated delivery times for customers, ensuring that the information is accurate and up to date. This feature helps build trust and transparency with customers, leading to increased customer satisfaction and repeat business.

  4. Fully customizable Track orders page: Tracking Plug offers a fully customizable track orders page, allowing merchants to match the design and branding of their store. This feature helps create a consistent and cohesive shopping experience for customers.

  Overall, Tracking Plug helps merchants grow their business by providing a seamless and efficient order tracking system that enhances the customer experience, saves time for merchants, and builds trust and loyalty with customers.
• 

  Live Shipment Track For Email

  Deliver live shipment tracking updates in email to keep customers up to date on their deliveries.

  ⭐️ 0.0 (0 reviews) Free plan available. 30-day free trial. Additional charges may apply.

  🔍 Overview of features

  The most important features of this shipment tracking app are the ability to deliver live shipment tracking updates in email and the easy drag and drop editor to create branded shipment status images.

  By using this app, merchants can keep their customers up to date on their deliveries by providing real-time updates in their shipment tracking emails. This helps to improve customer satisfaction and reduce the number of "where is my order" calls, as customers are better informed about the status of their shipments.

  The easy drag and drop editor allows merchants to create customized and branded shipment status images, adding a professional touch to their tracking emails. This helps to enhance the overall customer experience and reinforce the merchant's brand.

  Overall, this app provides a simple and effective solution for improving shipment tracking communication with customers, leading to increased customer satisfaction and ultimately helping the merchant to grow their business.

  
• 

  Text CRM

  Offer automated notifications about abandoned cart recovery messages & successful deliveries.

  ⭐️ 0.0 (0 reviews) Free to install. Additional charges may apply.

  🔍 Overview of features

  This app offers automated notifications for order confirmation, fulfillment, tracking shipment, and abandoned cart recovery. By sending timely and personalized messages to customers, merchants can improve customer satisfaction and increase sales.

  The order confirmation messages provide assurance to customers and keep them informed about their purchase. The order shipping messages include a URL for tracking, ensuring that customers have all the information they need about their order. This helps to reduce customer doubts and anxieties.

  Additionally, the app allows merchants to automate messages for abandoned cart recovery. By reminding customers about their abandoned carts and offering incentives or discounts, merchants can recover potentially lost sales and increase conversion rates.

  The app also offers customization options, allowing merchants to tailor the content of the notifications to match their branding and provide a personalized experience for their customers.

  Overall, this app helps merchants improve their customer communication, reduce cart abandonment, and ultimately grow their business by increasing customer satisfaction and sales.

  
• 

  Posta Plus Logistics

  Posta Plus logistics and courier service, offering shipping, fulfilment, and international delivery

  ⭐️ 0.0 (0 reviews)

  🔍 Overview of features

  Posta Plus is a must-have app for Shopify merchants looking to streamline their shipping and logistics processes. With direct order integration, scheduled pickup services, real-time tracking, automated label printing, and enhanced fulfillment options, Posta Plus makes managing deliveries smooth and efficient. By seamlessly syncing with your Shopify store, you can easily create shipments, schedule pickups, and generate shipping labels within the app. Real-time tracking keeps you and your customers informed every step of the way, enhancing the overall customer experience. Plus, the convenience of scheduled pickups and efficient fulfillment options contribute to improved operational efficiency and customer satisfaction. By utilizing Posta Plus, merchants can save time, reduce errors, and provide reliable shipping services, ultimately helping them grow their business through enhanced logistics and delivery solutions.
• 

  Unveiled Tracking

  Easily create branded tracking pages that engage customers at every step of their shipment status.

  ⭐️ 0.0 (0 reviews)

  🔍 Overview of features

  The most important features of this app include:

  1. **Branded Tracking Pages:** Easily create beautifully branded shipment tracking pages for orders shipped with popular carriers like USPS, UPS, DHL Express, and Canada Post.
  
  2. **Customer Engagement:** Engage customers at every step of their shipment progress, driving their attention to your site instead of carrier sites. This opens up opportunities for product upsells and education.
  
  3. **Reduce Inquiries:** By keeping customers informed of their shipment status through branded tracking pages, you can reduce "Where's my Order" inquiries, improving customer satisfaction and reducing support workload.

  By utilizing this app, a merchant can enhance their brand visibility, engage customers effectively, drive traffic to their website instead of carrier sites, and ultimately improve customer satisfaction and increase opportunities for additional sales.
• 

  SMSto: SMS & Abandoned Carts

  SMSto: SeFast-track sales with real-time order SMS, sizzling campaigns, and abandoned cart rescues!

  ⭐️ 0.0 (0 reviews)

  🔍 Overview of features

  The most important features of the SMSto app are real-time SMS alerts on order updates, personalized SMS communication with customers, SMS-based marketing campaigns, and automated SMS reminders to recover abandoned carts.

  By providing real-time SMS alerts on order updates, the app enhances the customer experience and keeps them informed about their purchases. This feature helps build trust and satisfaction with the merchant.

  The ability to send personalized SMS directly to customers allows merchants to establish a more personal and direct relationship with their customers. This can lead to increased customer loyalty and repeat purchases.

  The SMS-based marketing campaigns feature enables merchants to reach a wider audience and engage with customers through SMS messages. This can help increase brand awareness, drive traffic to the website, and generate more sales.

  One of the standout features of the app is the automated SMS reminders to recover abandoned carts. This feature helps merchants reduce cart abandonment rates and recover potentially lost sales. By sending automated reminders via SMS, merchants can encourage customers to complete their purchases and increase overall sales and retention.

  Overall, the SMSto app provides an all-in-one solution for customer communication, marketing, and sales recovery through SMS. It can help merchants grow their business by improving customer experience, strengthening relationships, increasing reach and engagement, and boosting sales and retention.
• 

  Czets Order Tracking

  Our order tracking app helps merchants keep track of all their orders in one place

  ⭐️ 0.0 (0 reviews) Free plan available

  🔍 Overview of features

  The most important features of our order tracking app are multiple shipping carriers, real-time tracking of all orders, and analytics and reporting.

  Having multiple shipping carriers integrated into the app allows merchants to easily manage orders from different carriers in one place, saving time and effort. This is especially useful for e-commerce businesses that work with various shipping partners.

  Real-time tracking of all orders ensures that merchants have up-to-date information on the status and location of each package. This helps them provide accurate updates to customers and reduces support inquiries.

  The analytics and reporting feature provides valuable insights into order fulfillment and delivery performance. Merchants can track key metrics such as delivery times, shipping costs, and customer satisfaction. This data can be used to identify areas for improvement and optimize the order fulfillment process.

  By using our order tracking app, merchants can efficiently manage their orders, reduce support inquiries, and improve the overall customer experience. This ultimately leads to increased customer satisfaction, repeat business, and business growth.

  
• 

  TrackOrder ‑ Tracking & Sync

  Create Tracking Page for your Customers and Maximize Sales with Product Promotions

  ⭐️ 0.0 (0 reviews) Free plan available. Additional charges may apply.

  🔍 Overview of features

  This app allows merchants to create a branded order tracking page for their customers, enhancing the post-purchase journey. The app offers a user-friendly interface that allows customers to easily track their orders.

  One of the key features of the app is the ability to promote products on the tracking page, helping to reconvert shoppers and maximize sales. This product recommendation feature allows merchants to showcase related or complementary products to their customers, increasing the likelihood of additional purchases.

  Another important feature is the ability to provide an estimated delivery date on the tracking page. This helps manage customer expectations and provides transparency regarding order delivery times.

  The app also offers unlimited order sync, automatically syncing tracking IDs to PayPal and Stripe. This ensures that merchants can easily release funds and manage their order tracking process seamlessly.

  Overall, this app helps merchants create a branded tracking experience for their customers, promote additional products, manage customer expectations, and streamline order tracking and payment processes. It is a valuable tool for merchants looking to improve their post-purchase journey and maximize sales.

  
• 

  SkyNet Asia Pacific

  Generate your shipping documentation with Skynet Asia Pacific just in few clicks!

  ⭐️ 0.0 (0 reviews) Price: Free

  🔍 Overview of features

  The most important features of the Skynet Asia Pacific app are its ability to generate high-quality and accurate shipping documentation and its integration with the SkyNet Asia Pacific online system.

  With this app, merchants can easily create various types of shipment documentation with just a few clicks. This saves time and ensures that the documentation is of high quality, reducing the chances of errors or delays in the shipping process.

  The app also acts as a 1-stop platform for all shipping documentation needs, making it convenient for merchants to manage their shipping processes. They can access all the necessary documentation within the app, eliminating the need to use multiple tools or systems.

  Additionally, the app allows merchants to provide their customers with self-service access to real-time updates on the status of their orders. This improves customer satisfaction by providing transparency and reducing the number of inquiries about order tracking.

  Overall, the Skynet Asia Pacific app can help a merchant grow their business by streamlining the shipping process, reducing errors, improving customer satisfaction, and saving time.

  
• 

  OrderCards Orders Board

  All of your orders, at a single glance - see all orders & move them through your fulfillment process

  ⭐️ 0.0 (0 reviews) Free plan available. 14-day free trial.

  🔍 Overview of features

  The most important features of the OrderCards app are:

  1. Order Tracking: The app allows merchants to see all of their orders at a glance and arrange them according to their status. This helps merchants stay on top of their orders and never lose track of an order's status.

  2. Fulfillment Process Management: Merchants can easily move orders through different stages of the fulfillment process. They can assign orders to their staff, upload attachments, add comments, and create subtasks for orders. This streamlines the fulfillment process and improves efficiency.

  3. Shopify Integration: OrderCards is built specifically for Shopify, ensuring seamless integration with the merchant's store. Merchants can add notes, tags, and even fulfill orders directly from the app, with everything synced back to Shopify.

  4. Collaboration: The app allows merchants to collaborate with their staff by assigning orders to them and creating staff accounts. This improves teamwork and coordination within the business.

  5. Customization: OrderCards offers unlimited custom columns, allowing merchants to tailor the app to their specific needs and workflows.

  Overall, OrderCards helps merchants stay organized, improve order management and fulfillment efficiency, and collaborate effectively with their staff. These features can greatly contribute to the growth of a merchant's business by enhancing productivity and customer satisfaction.

  
• 

  LtmateERP

  The synchronization of products, inventory and orders is automatically realized through the ERP.

  ⭐️ 0.0 (0 reviews) Price: Free

  🔍 Overview of features

  The most important features of this ERP management system app are its ability to synchronize products, inventory, and orders automatically and its ability to achieve unified management for all stores under a self-owned company. By installing the app and granting authorization, merchants can access their store's orders, products, inventory, and other information from a single platform.

  This app is beneficial for merchants who want to sell their products on multiple platforms as it allows them to load and unload the same product on different platforms. It also includes a proxy operation service for merchants who need assistance with their store's operations. The app helps merchants respond to logistics and transportation emergencies anytime, anywhere. Additionally, it assists self-owned companies in performing financial calculations.

  Overall, this app helps merchants streamline their operations, manage their inventory more efficiently, and expand their sales opportunities on different platforms. It provides a centralized system for managing multiple stores and enables merchants to make data-driven decisions for growing their business.

  
• 

  SMSA Shipping App. (official)

  The app allows you to create shipping labels and track orders from pick-up until delivery.

  ⭐️ 0.0 (0 reviews) Price: Free

  🔍 Overview of features

  The most important features of the SMSA shipping app are:

  1. Simplified Integration: The app allows merchants to easily connect their Shopify e-commerce store with SMSA Express shipping services. This integration process is simple and hassle-free, enabling merchants to start using the app quickly.

  2. Label Printing: With the app, merchants can print shipping labels for SMSA Express in a rapid and simple manner. Whether it's for domestic or international orders, the app supports both single and bulk creation of shipping labels. This feature saves merchants time and effort, allowing them to efficiently manage their shipping process.

  3. Order Tracking: The app provides end-to-end order tracking, allowing merchants to track the status of their orders from pick-up until delivery. This feature gives merchants peace of mind and enables them to provide accurate and up-to-date information to their customers.

  By using the SMSA shipping app, merchants can streamline their shipping process, ensure timely and accurate delivery, and provide a better customer experience. This, in turn, can help them grow their business by increasing customer satisfaction, improving operational efficiency, and enhancing their reputation in the market.

  💬 What merchants say

  بناءً على تقييمات المستخدمين، يظهر أن هذا التطبيق يواجه بعض المشاكل فيما يتعلق بالتعاملات المالية والاستجابة لشكاوى المستخدمين. يشير بعض التجار إلى أن الشركة تعاني من سوء في معالجة المدفوعات وتأخر في إيداع الأموال في حساباتهم. كما يشتكي آخرون من الاستجابة البطيئة من قبل فريق الدعم وعدم متابعتهم لشكاوى المستخدمين بشكل مناسب.

  على الرغم من بعض المشاكل المذكورة، يثني بعض التجار على واجهة التطبيق وسهولة استخدامه. يشيدون بالميزات المتاحة وتوافر العديد من الخيارات المختلفة التي تناسب احتياجات متنوعة. ومع ذلك، يشددون على أنه من المهم أن تعمل الشركة على تحسين خدمة الدعم ومعالجة المشاكل المالية بشكل أفضل.

  بشكل عام، يتضح أن هذا التطبيق يواجه بعض التحديات فيما يتعلق بالتعاملات المالية وتجربة المستخدم. ينصح المستخدمون المحتملون بالنظر في البدائل الأخرى قبل اتخاذ قرار التثبيت. ومع ذلك، يتفق المستخدمون على أن هناك مجالًا لتحسين الشركة من خلال تحسين خدمة الدعم والرد على مشاكل المستخدمين بشكل أفضل.

  
• 

  WebDesk Smart Phone Order

  The app is a simple solution for adding phone orders manually or bulk order import into the store

  ⭐️ 0.0 (0 reviews)

  🔍 Overview of features

  The most important features of the WebDesk Smart Phone Order app are its ability to add phone orders manually or import orders in bulk via a CSV file. This app provides a simple solution for merchants who receive phone orders and need a way to easily add them to their Shopify store.

  With the app's user-friendly dashboard, merchants can quickly and efficiently add phone orders to their store. The dashboard guides them through the process with wizard steps, making it easy to input all the necessary information for each order.

  Additionally, the app allows merchants to import orders in bulk through a CSV file. This feature is especially useful for merchants who receive a large number of phone orders at once. They can simply prepare a CSV file with the order data, following the provided sample CSV file format, and import it into the app to add all the orders to their store at once.

  Overall, the WebDesk Smart Phone Order app saves merchants time and effort by providing a streamlined solution for managing phone orders and adding them to their Shopify store.
• 

  Trellus SameDay Local Delivery

  Seamlessly integrate Same-Day Delivery by Trellus at check-out.

  ⭐️ 0.0 (0 reviews) Free to install. Additional charges may apply.

  🔍 Overview of features

  The Same-Day Local Delivery app by Trellus allows businesses in Long Island and Westchester County, New York to offer same-day delivery to their customers. By seamlessly integrating with the Shopify checkout process, this app provides a convenient option for customers who need their purchases delivered quickly.

  One of the key features of this app is the ability to print delivery labels directly from the Shopify backend. This streamlines the fulfillment process and makes it easy for merchants to manage their deliveries.

  Additionally, merchants can also manage delivery availability by product. This means they can choose which products are eligible for same-day delivery, giving them control over which items can be delivered quickly.

  Overall, the Same-Day Local Delivery app by Trellus is a valuable tool for merchants in Long Island and Westchester County who want to provide a fast and efficient delivery option to their customers. By integrating seamlessly with Shopify and offering features like printing delivery labels and managing delivery availability, this app can help merchants enhance their customer experience and grow their business.

  
• 

  ZigZag DeliverIt

  Synchronize your orders by Integrating your website with ZigZag shipments

  ⭐️ 0.0 (0 reviews) From $7.99/month. 7-day free trial.

  🔍 Overview of features

  The ZigZag shipment integration app offers several important features to help merchants grow their business. First, it allows for the synchronization of all orders from their Shopify store with their ZigZag account, providing a seamless eCommerce experience. This integration eliminates the need for any technical knowledge or expertise, making it accessible to all merchants.

  Additionally, the app provides an immediate tracking number for each shipment, allowing merchants to easily track and manage their orders. It also offers the ability to print and re-print shipping labels with just one click, streamlining the shipping process.

  Furthermore, the app is easily installed and ready to use, quickly integrating with ZigZag systems. It also generates ZigZag shipments directly from the order view, saving time and effort for merchants. The app even offers automatic shipping method integration with the Shopify checkout, ensuring a smooth and efficient shipping process for customers.

  Overall, the ZigZag shipment integration app simplifies and automates the shipping process for local Israeli merchants, helping them save time, improve customer satisfaction, and ultimately grow their business.
• 

  Allow Editing Shipping Address

  Allow your customers to edit their Shipping address even after placing an order. Custom designs.

  ⭐️ 0.0 (0 reviews) From $7/month. 7-day free trial.

  🔍 Overview of features

  The most important features of this app are the ability for customers to edit their shipping address even after placing an order and the custom design options.

  Allowing customers to edit their shipping address is crucial for preventing failed deliveries due to incorrect addresses. Even a small mistake can lead to high shipping charges and delivery failure. With this app, customers can easily correct their shipping address themselves, eliminating the need to contact the merchant for assistance.

  The custom design options of the app allow merchants to personalize the look and feel of the shipping address editor to match their brand. This helps create a seamless and consistent customer experience throughout the purchasing process.

  Additionally, the app offers easy one-click setup, instant live support for any issues or questions, and welcomes new feature requests. This ensures that merchants have a smooth experience using the app and can receive assistance whenever needed.

  Overall, this app helps merchants grow their business by reducing failed deliveries, improving customer satisfaction, and providing a customizable solution for addressing shipping address errors.
• 

  Manufactory Order Status

  Create custom order statuses to notify your customers and partners and keep track of your orders.

  ⭐️ 0.0 (0 reviews) From $10/month. 7-day free trial. Additional charges may apply.

  🔍 Overview of features

  Manufactory is an app that allows merchants to create custom order statuses for every step of their fulfillment process. By creating and assigning these custom statuses, merchants can reduce customer support inquiries by automatically notifying customers of any changes in their order status. Additionally, merchants can send notifications to their business and fulfillment partners to keep them updated on order status changes.

  The app also provides an order lookup page, which allows customers to easily check the current status of their order without needing to log in. All they need is their email address and order number. This feature enhances the customer experience by providing transparency and convenience.

  Overall, Manufactory helps merchants streamline their order management process, improve communication with customers and partners, and ultimately grow their business by reducing support inquiries and enhancing the customer experience.
• 

  HappyColis

  The logistics of your ambitions

  ⭐️ 0.0 (0 reviews) Free to install. Additional charges may apply.

  🔍 Overview of features

  The most important features of this app are catalog and inventory synchronization, order retrieval, and transmission of packages and tracking numbers.

  Catalog and inventory synchronization is crucial for e-retailers as it ensures that their online store accurately reflects the availability of products. This feature helps merchants avoid overselling or underselling items, leading to improved customer satisfaction and increased sales.

  Order retrieval is another essential feature that allows merchants to easily access and manage their incoming orders. This streamlines the order fulfillment process, saving time and reducing errors.

  The app also offers the transmission of packages and tracking numbers, which is vital for providing a seamless shipping experience to customers. By automatically generating tracking numbers and providing real-time tracking updates, merchants can enhance transparency and communication with their customers, leading to increased trust and repeat purchases.

  Overall, this app helps e-retailers optimize their logistics operations by providing access to high-quality service and competitive rates. By efficiently managing inventory, orders, and shipping, merchants can improve customer satisfaction, drive sales, and ultimately grow their business.

  
• 

  OrangeConnex

  OC is a 4PL to provide one-stop fulfillment management platform support for your online sales.

  ⭐️ 0.0 (0 reviews) Price: Free

  🔍 Overview of features

  OrangeConnex is a 4PL (fourth-party logistics) app that offers a comprehensive fulfillment management platform for online sales. By connecting your Shopify store with OrangeConnex, you can benefit from a range of features to streamline your fulfillment process.

  The app allows you to easily place outbound orders to fulfillment centers, ensuring that your products are efficiently shipped to your customers. This eliminates the need for manual order processing, saving you time and reducing the risk of errors.

  OrangeConnex also offers order synchronization, which means that any updates or changes made to your orders in your Shopify store will automatically be reflected in the fulfillment center. This ensures that your inventory levels are always accurate and up to date.

  Another key feature is the ability to sync order status and return tracking numbers. This enables you to keep your customers informed about the progress of their orders and provide them with accurate tracking information for returns.

  By using OrangeConnex, you can streamline your fulfillment process, reduce errors, and provide a better customer experience. This app is essential for merchants looking to grow their business by improving their fulfillment operations.

  
• 

  VESaaS (TrackingYee)

  ⭐️ 0.0 (0 reviews) Price: Free

  🔍 Overview of features

  The most important features of the VESaaS—TrackingYee app are its intelligent shipment tracking system and automation tools.

  The intelligent shipment tracking system allows merchants to easily track their shipments and provide real-time updates to their customers. This feature is crucial for improving customer satisfaction and reducing customer inquiries about the status of their orders.

  The automation tools provided by TrackingYee help merchants streamline their daily tracking tasks. This includes data-based analysis, which allows merchants to gain insights into their shipping processes and make data-driven decisions to optimize their operations. Additionally, the app offers customization options, allowing merchants to tailor the tracking experience to their brand.

  By using the VESaaS—TrackingYee app, merchants can save time and effort in managing their shipments, leading to increased efficiency and productivity. This, in turn, can help merchants grow their business by providing a seamless shipping experience to their customers and freeing up time to focus on other aspects of their business.

  
• 

  Beetrack ‑ LastMile

  ⭐️ 0.0 (0 reviews) Price: Free

  🔍 Overview of features

  The Beetrack LastMile app is a great solution for merchants who want to streamline their order management and delivery process. By connecting your Shopify store to your Beetrack LastMile account, you can automatically load your Shopify orders into Beetrack.

  One of the key features of this app is that it allows you to set up status conditions for your orders, specifically "Paid" and "Fulfilled". This means that only orders that meet these conditions will be created as shipments in Beetrack. This ensures that you are only managing and tracking orders that are ready for delivery.

  By using Beetrack LastMile, you can manage your shipments in the most optimal and efficient way. The app provides you with all the necessary tools to track and monitor the status of your dispatches, allowing you to provide your customers with the best delivery experience possible.

  Overall, the Beetrack LastMile app can help merchants grow their business by improving their order management and delivery process. It saves time and effort by automating the loading of orders, ensuring that only eligible orders are created as shipments, and providing comprehensive tracking and monitoring capabilities.

  
• 

  TrackMaven

  Effortlessly track and manage shipments in real-time with our app and improve customer satisfaction.

  ⭐️ 0.0 (0 reviews)

  🔍 Overview of features

  The most important features of TrackMaven are its real-time shipment tracking, centralized hub for shipping information, and automated courier matching. These features can greatly benefit a merchant by improving customer satisfaction and streamlining their workflow.

  With real-time tracking information, merchants can effortlessly keep track of their orders and provide accurate updates to their customers. This helps to improve customer satisfaction by reducing uncertainty and providing transparency throughout the shipping process.

  The centralized hub for shipping information eliminates the need for merchants to manually search for tracking information from different couriers. This saves time and effort by providing a single platform where all shipping information can be easily accessed and managed.

  The automated courier matching feature ensures that shipments are assigned to the most appropriate courier for timely deliveries. This eliminates the need for manual notifications and reduces the chances of errors or delays.

  Overall, TrackMaven helps merchants to efficiently manage and monitor their shipments, leading to improved customer satisfaction and a more streamlined workflow.
• 

  SC Easy Orders Status Manager

  Add Custom Statuses with your orders and Notify Customers about their order current status via Email

  ⭐️ 0.0 (0 reviews) Free plan available. 7-day free trial.

  🔍 Overview of features

  The SC Easy Orders Status Manager app is a valuable tool for merchants who need more flexibility with their order statuses. By allowing the creation of custom statuses, merchants can better align the order process with their unique business model and flow. This app also provides the ability to notify customers when their order status changes through customizable email templates. This feature helps merchants keep their customers informed and engaged throughout the fulfillment process. Additionally, the app includes an order lookup/tracking page that allows customers to easily track their orders using just the order number. This feature enhances the customer experience and reduces inquiries about order status. The app also tracks status change history as order notes, providing a comprehensive log of all status changes. Finally, the app offers the option to use your own SMTP for sending emails, giving merchants full control over their email communications. Overall, the SC Easy Orders Status Manager app empowers merchants to streamline their order management process, improve customer communication, and grow their business.

  
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  Order Custom Tracker

  Set custom order messages so that customers can get updates about the order using order number

  ⭐️ 0.0 (0 reviews) $6/month. 4-day free trial.

  🔍 Overview of features

  The most important features of this app are the ability to set custom order statuses, provide order updates to customers using their order number, and offer an order lookup form on any page of the store.

  By using this app, merchants can go beyond the limited order status options provided by Shopify and set any number of order statuses. This allows them to provide more detailed and specific updates to their customers, improving communication and customer satisfaction.

  The app also enables customers to easily check the status of their orders using their order number, without the need to create an account or login. This convenience enhances the customer experience and reduces friction in the order tracking process.

  Additionally, the option to embed the order lookup form on any page of the store ensures that customers can easily find and access the status of their orders, further enhancing the user experience and reducing support inquiries.

  Overall, this app helps merchants improve customer satisfaction, streamline order tracking, and enhance the overall shopping experience, leading to increased customer loyalty and business growth.
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  Ping: Order Updates with Alexa

  Allow your customers to ask their Alexa device for updates on their order from your store.

  ⭐️ 0.0 (0 reviews) From $1.99/month. 7-day free trial. Additional charges may apply.

  🔍 Overview of features

  Ping: Order Updates with Alexa is an app that allows customers to easily track their orders using their Alexa device. By simply asking "Where's my delivery?", customers can get up-to-date status updates on their orders, from dispatch to delivery. This feature provides convenience and peace of mind to customers, as they can easily check on the progress of their orders without having to navigate through multiple platforms or contact customer support.

  Additionally, Ping enables Alexa devices to receive notifications for key parts in the delivery process. This means that customers can receive updates such as "Ping, your order will be delivered today" directly on their Alexa device. This feature further enhances the customer experience by keeping them informed about the status of their orders and reducing uncertainty about delivery times.

  By installing Ping: Order Updates with Alexa, merchants can leverage the growing number of households with Alexa devices to provide their customers with a streamlined and efficient order tracking experience. This app helps improve customer satisfaction, reduces support inquiries related to order status, and ultimately contributes to the growth of the merchant's business.
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  Pos Malaysia

  Manage and assign your orders easily with Pos Malaysia

  ⭐️ 0.0 (0 reviews) Free to install. Additional charges may apply.

  🔍 Overview of features

  The Pos Malaysia app for Shopify is a comprehensive tool for managing all of your business' shipping needs. With this app, you can easily create shipping e-consignment notes, manage existing shipments, and track and trace all of your parcels.

  One of the key features of this app is its ability to generate multiple consignment notes, which can save you time and effort when shipping multiple orders. This is particularly useful for businesses that have a high volume of orders or frequently ship multiple packages at once.

  Another important feature of the Pos Malaysia app is its ability to manage all of your deliveries in one place. This can help streamline your shipping process and make it easier to keep track of all of your shipments.

  Additionally, the app allows you to request for pickup and drop-off services, making it convenient for merchants who need assistance with the logistics of getting their packages to and from the postal service.

  Overall, the Pos Malaysia app can help merchants efficiently manage their shipping operations, saving time and ensuring that orders are delivered promptly and accurately.