Shopify Apps Weekly / Best Shopify Apps / Customer support
Shopify apps in the customer support category generally provide tools and features to help merchants manage their customer interactions and support tickets more efficiently. These apps can help businesses provide excellent customer service and build stronger relationships with their customers, leading to increased loyalty and sales. Some common features of customer support apps include live chat, email and social media integration, ticket management, automated responses, and help center creation. These apps can save merchants time and resources by streamlining support processes and allowing them to respond to customer inquiries and issues more quickly and effectively. By improving the customer experience, these apps can help merchants grow their business and increase customer satisfaction.
Human Powered SMS Cart Recovery, Text Marketing & Analytics
⭐️ 5.0 (86 reviews) Free plan available. 14-day free trial. Additional charges may apply.
Hassle-free customer service for damaged or missing orders.
⭐️ 5.0 (21 reviews) Free to install. Additional charges may apply.
Charge For Shipping Insurance, Collect Revenue, Build Trust
⭐️ 5.0 (14 reviews) $19/month. 14-day free trial. Additional charges may apply.
Build a world-class customer feedback process
⭐️ 5.0 (13 reviews) From $199/month. 14-day free trial.
One click TikTok pixel conversion tracking - Smart
⭐️ 5.0 (8 reviews) $3.95/month. 7-day free trial.
Create a custom FAQ page for your whole site
⭐️ 5.0 (8 reviews) $4.99/month. 5-day free trial.
Track user activity & get feedback on your store and products
⭐️ 5.0 (6 reviews) Free plan available
Survey your customers and get valuable post-purchase feedback!
⭐️ 5.0 (4 reviews) $4.99/month. 45-day free trial.
Live chat & Messenger & WhatsApp & Pop up & Help center & FAQ
⭐️ 5.0 (4 reviews) $9.90/month. 14-day free trial.
Remind customers to pay their pending order.
⭐️ 5.0 (4 reviews) Free plan available. Additional charges may apply.
Track order - Tracking number - 900+ carriers supported + unli
⭐️ 5.0 (3 reviews) $2.95/month. 2-day free trial.
Discover key visitor insights and what they add to cart
⭐️ 5.0 (3 reviews) $5/month. 7-day free trial.
One click Snapchat pixel conversion tracking - Smart
⭐️ 5.0 (3 reviews) $3.95/month. 3-day free trial.
Email and SMS Shipping notifications | Order Tracking Page
⭐️ 5.0 (2 reviews) Free plan available. 30-day free trial. Additional charges may apply.
Cross sell extended & accidental warranty plans w/100% profit!
⭐️ 5.0 (2 reviews) Free to install. Additional charges may apply.
Live chat via Facebook Messenger & give support to customers
⭐️ 5.0 (2 reviews) Free
Get the best widgets for website conversion optimization.
⭐️ 5.0 (2 reviews) Free to install. External charges may apply.
Gain more sales from your website visitors with Instant Calls
⭐️ 5.0 (2 reviews) From $49/month. 14-day free trial.
Purchase Protection made easy
⭐️ 5.0 (2 reviews) Free to install. Additional charges may apply.
Boost Sales by Understanding your Customers - Start today!
⭐️ 5.0 (1 review) $0.99/month. 30-day free trial.
Create custom data tables for customers, products, & orders!
⭐️ 5.0 (1 review) Free plan available
Chatbot for automatic replies + Sell on Facebook Messenger
⭐️ 5.0 (1 review) Free plan available. Additional charges may apply.
Give more value to your customers with lovely user guides.
⭐️ 5.0 (1 review) From $5/month. 15-day free trial.
Easily create a great FAQ section for your store
⭐️ 5.0 (1 review) $6.99/month. 14-day free trial.
Easily allow customers to contact you on your website
⭐️ 5.0 (1 review) $5/month. 5-day free trial.
Collect feedback, take action, and create happier customers
⭐️ 5.0 (1 review) Free plan available
Widget for Discord server text channels
⭐️ 5.0 (1 review) $4.99/month. 7-day free trial.
Hot Facebook Messenger Marketing and Abandoned Cart Solution
⭐️ 5.0 (1 review) Free plan available. 10-day free trial.
Chat with your customers in real-time, Easy to use.
⭐️ 5.0 (1 review) Free plan available. 7-day free trial.
Questions and answer to improve customer services.
⭐️ 5.0 (1 review) $3/month. 4-day free trial.
Managed live chat and ticketing support for your Shopify store
⭐️ 5.0 (1 review) From $249/month. 7-day free trial. Additional charges may apply.
Automate Chats on Website, WhatsApp & FB Messenger
⭐️ 5.0 (1 review) Free plan available. Additional charges may apply.
Obtain more leads and crush your sales goals.
⭐️ 5.0 (1 review) $1.99/month. 14-day free trial.
Find influential customers, view social profiles, and more.
⭐️ 5.0 (1 review) $5/month. 5-day free trial.
Order Confirmation And Delivery Updates Via Text Message
⭐️ 5.0 (1 review) From $5/month. 7-day free trial. Additional charges may apply.
Increase customer retention, reviews and referrals
⭐️ 5.0 (1 review) $27/month. 15-day free trial.
Your 24/7 seller and marketeer for your store
⭐️ 5.0 (1 review) From $29/month. 30-day free trial. Additional charges may apply.
FAQ Page & Accordion with 12 FAQ templates, Google FAQ Schema
⭐️ 4.9 (401 reviews) Free plan available. 3-day free trial.
Popup contact form, contact us form builder, contact page, etc
⭐️ 4.9 (275 reviews) Free plan available. 7-day free trial.
Add custom Accordions to your store
⭐️ 4.8 (15 reviews) $2.99/month. 21-day free trial.
Form Builder for Contact Form, Contact Us Form, Product Form
⭐️ 4.7 (160 reviews) Free
Get SallyBot & Turn Customer Support to Customer Retention
⭐️ 4.6 (30 reviews) From $9.99/month. 14-day free trial.
Collect and analyze NPS-feedback. Act on insights.
⭐️ 4.4 (6 reviews) Free
Allow customers to track their orders from inside your store
⭐️ 4.3 (3 reviews) $6.99/month. 7-day free trial. Additional charges may apply.
Effortless Google Analytics tracking for a store.
⭐️ 4.0 (2 reviews) Free
Simplify returns for both you and your customers
⭐️ 3.8 (123 reviews) $19.99/month. 14-day free trial.
Know who the stranger buying your products really is
⭐️ 3.6 (20 reviews) Free plan available
FREE ad setup for traffic and retargeting campaigns
⭐️ 3.6 (10 reviews) Free plan available. 14-day free trial.
Video Chat with your Customers
⭐️ 3.0 (2 reviews) $19/month. 7-day free trial. Additional charges may apply.
Incentivise post purchase feedback with discount codes
⭐️ 3.0 (1 review) $9/month. 7-day free trial.
Increase Sales, Automate Customer Service & Marketing using AI
⭐️ 2.6 (12 reviews) Free plan available. 14-day free trial.
Identify Influencers & Micro-Influencers Among Your Customers
⭐️ 2.1 (5 reviews) Free plan available. 14-day free trial. Additional charges may apply.
Offer on-demand delivery to customers during checkout.
⭐️ 1.8 (7 reviews) Free to install. Additional charges may apply.
Encourage customers to share your products on social media.
⭐️ 1.7 (2 reviews) Free plan available. 7-day free trial. Additional charges may apply.
Allows customers ask questions and get answers from store
⭐️ 1.5 (2 reviews) $5.99/month. 14-day free trial.
Live chat & messaging platform to help increase sales
⭐️ 1.2 (13 reviews) Free to install. Additional charges may apply.
Sell and automate customer support on Facebook Messenger.
⭐️ 1.0 (1 review) Free to install. Additional charges may apply.
3 in 1: AI Bot for Products; FAQs & Search; Customer Support
⭐️ 1.0 (1 review) Free
Centralized helpdesk with built-in best practices
⭐️ 0.0 (0 reviews) From $42/month. 14-day free trial. Additional charges may apply.
Take orders, support customers & run promotions with messaging
⭐️ 0.0 (0 reviews) Free plan available. 14-day free trial. Additional charges may apply.
Free post-purchase survey for better marketing ROI visibility
⭐️ 0.0 (0 reviews) Free plan available
Track shipments. Notify Customers.
⭐️ 0.0 (0 reviews) Free plan available. 14-day free trial.
Show customers you care, because people buy from people.
⭐️ 0.0 (0 reviews) $50/month. 30-day free trial.
Let us handle your customer support. Pay only for what you use
⭐️ 0.0 (0 reviews) Free to install. Additional charges may apply.
Automate your relationship & communication with your customers
⭐️ 0.0 (0 reviews) Free plan available. Additional charges may apply.
Add tracking data to PayPal to prevent unwished chargebacks
⭐️ 0.0 (0 reviews) $14.99/month. 14-day free trial.
Increase retention with automated customer segmentations
⭐️ 0.0 (0 reviews) $14.99/month. 14-day free trial.
Register a CCPA toll free number, automate call processing
⭐️ 0.0 (0 reviews) From $29/month. Additional charges may apply.
Redirecionamento Automático e Chat para WhatsApp
⭐️ 0.0 (0 reviews) $2.99/month. 7-day free trial.
Multiple platform notification about order status
⭐️ 0.0 (0 reviews) Free plan available
Automated help desk for the ecommerce customer service team
⭐️ 0.0 (0 reviews) From $5/month. 14-day free trial.
Free Shipment Status Emails and Order Tracking Page
⭐️ 0.0 (0 reviews) Free plan available. Additional charges may apply.
AI Powered Realtime Conversions - SMS, Email, Social Media
⭐️ 0.0 (0 reviews) From $1/month. 14-day free trial. Additional charges may apply.
Add Google Tag Manager on your website without editing code.
⭐️ 0.0 (0 reviews) From $2.99/month. 7-day free trial.
Mobile First Chat Marketing Platform for FB Messenger & SMS
⭐️ 0.0 (0 reviews) $10/month. 14-day free trial. Additional charges may apply.
Build & Customize & Embed FAQ page easily with LIVE preview
⭐️ 0.0 (0 reviews) Free plan available. 3-day free trial.
Conversational Marketing, Hybrid Chat & Customer Automation
⭐️ 0.0 (0 reviews) $29/month. 10-day free trial.
24/7 AI virtual assistant for customer support and marketing
⭐️ 0.0 (0 reviews) $59.95/month. 7-day free trial.
LINE公式アカウントのリッチメニューやメッセージ上で商品を販売出来るようになります
⭐️ 0.0 (0 reviews) Free to install. Additional charges may apply.
Custom Form Builder, Return Form, Contact Page, Support etc
⭐️ 0.0 (0 reviews) $2.99/month. 5-day free trial.
With Popup Notification, you can get your customer's emails
⭐️ 0.0 (0 reviews) Free plan available
The App to Sell & Profit More With Magic Customer Insights
⭐️ 0.0 (0 reviews) Free plan available
Drive more sales with personalized product recommendations.
⭐️ 0.0 (0 reviews) From $29/month. 14-day free trial. Additional charges may apply.
Facebook Chat & Cart Recovery | Recart & Octane Alternative
⭐️ 0.0 (0 reviews) $24/month. 14-day free trial. Additional charges may apply.
Intelligent buyer assistant for personalized customer care
⭐️ 0.0 (0 reviews) Free to install. Additional charges may apply.
High Converting Surveys and Actions on the Thank You Page
⭐️ 0.0 (0 reviews) From $25/month. 30-day free trial.
Say goodbye to non-English addresses on your store checkout
⭐️ 0.0 (0 reviews) $4.99/month. 10-day free trial.
Customer support through Whatsapp with 30 seconds setup
⭐️ 0.0 (0 reviews) $4.99/month. 7-day free trial.
Develop and enhance products based on customer driven data.
⭐️ 0.0 (0 reviews) Free
Create customer engagement on package delivery and delay
⭐️ 0.0 (0 reviews) $10/month. 7-day free trial. Additional charges may apply.
AI-powered customer service & personalized re-engagement
⭐️ 0.0 (0 reviews) Free plan available. 30-day free trial. Additional charges may apply.
Top app for customer feedback via SMS, texts, messaging, push
⭐️ 0.0 (0 reviews) $7/month. 14-day free trial. Additional charges may apply.
Facebook Messenger Marketing, Marketing Automation & Support
⭐️ 0.0 (0 reviews) From $19/month. 30-day free trial. Additional charges may apply.
Live chat with audio call and video chat
⭐️ 0.0 (0 reviews) $12/month. 30-day free trial. Additional charges may apply.
Personalize customer experience with conversational AI
⭐️ 0.0 (0 reviews) From $14.99/month. 180-day free trial.
WhatsApp, Facebook Messanger and more as your support channel
⭐️ 0.0 (0 reviews) $3/month. 7-day free trial.