59 Best FAQ Shopify Apps in 2023

Avada WhatsApp Chat, FAQ Page

Avada Help Center/ WhatsApp/Help desk helps you to support, easy to live chat and order tracking

⭐️ 5.0 (1,045 reviews) Price: Free

🔍 Overview of features

The Avada Help Center/WhatsApp/Help desk app offers several important features for merchants. Firstly, it integrates with WhatsApp, allowing customers to easily contact the store for support and assistance. This personalized contact option helps build trust and reduces support time.

The app also includes a smart FAQ popup for customers, providing them with immediate answers to common questions. This improves the user experience, boosts conversion rates, and reduces cart abandonment.

One of the standout features of the app is the instant order tracking functionality. Customers can easily track their parcels without having to ask the store for updates. This not only saves time for both the customer and the merchant but also enhances customer satisfaction.

Overall, the Avada Help Center/WhatsApp/Help desk app helps merchants automate their support processes, provide personalized assistance, and improve customer satisfaction. By streamlining support and offering convenient contact options, the app can contribute to increased sales and business growth.

💬 What merchants say

Based on the user reviews, merchants highlight the app's free functionality, such as the FAQs, FAQ categories, and FAQ page. They appreciate the ease of setup and the helpful customer support, particularly the quick responses from Emily, who is knowledgeable and efficient in addressing their needs. Some users mention that they would like the app to have a built-in live chat feature. Overall, merchants are satisfied with the app, especially considering that it is free and suitable for their first shop. They appreciate the comprehensive and user-friendly FAQ section, which covers various topics and helps them navigate the app's features. The app's developers' commitment to providing an excellent user experience is evident in the well-designed FAQs and the exceptional customer support provided by Emily. Merchants highly recommend this app for its ease of use and great customer support.
HelpLab FAQ Page, Product FAQs

Easily create FAQ page for your store or product FAQs to reduce your customer service time.

⭐️ 5.0 (400 reviews) Free plan available. 5-day free trial.

🔍 Overview of features

The Easy FAQ app is a valuable tool for merchants looking to reduce customer service time and provide a seamless experience for their customers. With this app, merchants can easily create modern and customizable FAQ pages for their store and product FAQs.

One of the standout features of this app is its fully customizable FAQ themes. Merchants can adjust various aspects such as font size, color, and style to match their brand and style. This allows them to create a cohesive and branded experience for their customers.

Additionally, the app has a solid underlying infrastructure and built-in cache, which results in faster page load times. This is crucial for ensuring that customers can access the FAQ pages quickly and efficiently, without experiencing any delays.

Furthermore, the Easy FAQ app supports Google rich SEO snippets for the dedicated FAQ page. This means that merchants can optimize their FAQ content for search engines, improving their visibility and driving more organic traffic to their store.

Overall, the Easy FAQ app provides an easy-to-use solution for creating and managing FAQ pages, ultimately helping merchants streamline their customer service processes and improve the overall customer experience.

💬 What merchants say

Based on the user reviews, merchants highlight that this FAQ app is highly customizable and easy to use. They appreciate the ability to reorganize questions, add sections, and customize the look to match their brand. Users also mention the helpful and responsive customer support team, who promptly address any issues or concerns. However, one user had a negative experience where the app interface was blank and support suggested contacting Shopify for a resolution. Overall, merchants have found this app to be a valuable resource for creating and managing their FAQ sections, with many praising its functionality and excellent customer service.
Corner FAQ Page & Help Center

Create professional looking FAQ and Helpdesk page for your store. Also FAQs for product pages & more

⭐️ 5.0 (140 reviews) Free plan available. 14-day free trial.

🔍 Overview of features

This FAQ and Helpdesk app is designed to help merchants create professional-looking FAQ and Helpdesk pages for their stores. The app offers a range of features to enhance the user experience and make it easy for merchants to customize the look and feel of their FAQ and Helpdesk pages.

One of the key features of the app is the ability to fully customize the appearance of the pages to match the merchant's branding. This allows merchants to create a cohesive and professional look for their FAQ and Helpdesk pages.

The app also includes a rich text editor with HTML and Markdown support, making it easy for merchants to create informative and well-formatted FAQ articles. The drag and drop re-ordering feature allows merchants to easily organize their FAQs and create a logical flow of information.

Additionally, the app supports translation into 20 languages, allowing merchants to reach a wider audience. The UI texts are automatically translated, and merchants can also manage their FAQ content in multiple languages.

Other useful features include the ability to assign FAQs to specific product pages, a help widget with built-in contact options for WhatsApp and email, and free migration of existing FAQs from other apps.

Overall, this app can help a merchant grow their business by providing a professional and user-friendly FAQ and Helpdesk experience for their customers.

💬 What merchants say

Based on the provided user reviews, merchants highlight the simplicity and user-friendly design of this app. They appreciate the intuitive interface and the ease of setting it up. The app's design is also praised for its aesthetic appeal and seamless usage. Merchants also highlight the exceptional support provided by the app team. They commend the team's promptness, professionalism, and dedication to service. The support team is always available to offer solutions to any queries or issues faced by the merchants. The level of customer service is described as unparalleled, even for users of the free version of the app. Overall, merchants highly recommend this app for its simplicity, effectiveness, and well-supported solution for their FAQ and help center needs. The app is seen as a valuable investment that can positively impact business operations.
FaqKing: Help Center & FAQ

FaqKing helps you to create product FAQ pages for your store and a help center for your customers!

⭐️ 5.0 (97 reviews) Free plan available. 3-day free trial.

🔍 Overview of features

The FaqKing app is a powerful tool for creating product FAQ pages and a help center for your store. It offers a fully customizable FAQ help center page, allowing you to adjust various aspects like font size, color, and style to match your brand and style. This customization helps create a seamless and consistent customer experience.

One of the key features of FaqKing is that it doesn't require any changes to your theme and works independently, so you don't need to have any coding or programming knowledge. This makes it easy to set up and use, saving you time and effort.

The app also includes a new feature called bubble FAQ, which allows you to display FAQs on selected pages. This can be a great way to provide quick answers to common customer questions and improve the overall user experience.

With FaqKing, you can create help center FAQs that match your theme and needs, fully customize questions and answers using the easy-to-use admin dashboard, and even add images and videos to FAQ answers. This can help you provide detailed and engaging information to your customers, improving their understanding of your products and ultimately increasing sales.

Overall, FaqKing is a valuable app for any merchant looking to enhance their customer support and increase customer satisfaction.

💬 What merchants say

Merchants highlight the ease of set up and customization options of this FAQ app. They appreciate the ability to add multiple segments and questions, and the pre-loaded example content that helps them get started. The app's layout is highly customizable, allowing merchants to change colors, font sizes, and alignments to match their website's design. The app's support team is also highly praised for their prompt and helpful assistance in resolving issues. Merchants recommend this app for its user-friendly interface and the option of a free plan, particularly for smaller businesses looking to minimize costs.

Overall, merchants have a positive perception of this app. They find it easy to navigate and modify for their Shopify stores. The app's simplicity and effectiveness in adding an FAQ section to their website is highly valued. The availability of a free plan option is seen as a great advantage, and the app's support team is praised for their helpfulness and quick response in resolving any issues. Merchants recommend this app to others looking to enhance their customer support and provide an organized FAQ section on their website.
FAQ Page & Help Center HQ

Help Center HQ allows you to add a help center or FAQ page to your store in just a few minutes.

⭐️ 5.0 (30 reviews) $19.99/month. 7-day free trial.

🔍 Overview of features

Help Center HQ is an app that allows merchants to easily add a help center or FAQ page to their Shopify store. By having a comprehensive help center, merchants can answer customer questions and provide support without the need for direct communication. This can save time and resources for the merchant.

One of the key features of Help Center HQ is the insta-search function, which allows users to find answers instantly as they type their question. This ensures a quick and efficient customer experience.

The app also provides a powerful editor, making it easy for merchants to write help articles and create a FAQ page. This saves time and effort in creating informative and well-organized content.

With Help Center HQ, merchants can customize their help center to fit their store and brand. This helps in maintaining a consistent and cohesive customer experience.

Additionally, the app allows for seamless integration, allowing merchants to manage their help center from the same familiar dashboard they use for their Shopify store.

Furthermore, Help Center HQ provides the ability to collect customer feedback through simple emojis. This helps merchants understand customer satisfaction and identify areas for improvement.

Overall, Help Center HQ is a valuable app for merchants looking to provide efficient customer support and streamline their help center or FAQ page.

💬 What merchants say

The majority of merchants highlight the app's excellent customer support. They mention that the support team is responsive, fast, and helpful in resolving any issues or modifications they need. Merchants appreciate the app's modern and functional design, and they find it easy to use. Overall, merchants highly recommend this app due to its great support, modern design, and effective functionality.
CP24 Membership

Create membership plans, offer members-only discounts, auto-renewal & orders, FAQs & Product Q/A

⭐️ 5.0 (8 reviews) Free plan available. 7-day free trial.

🔍 Overview of features

The most important features of FAQ Anywhere are its ability to create modern FAQ pages for the store and products, its responsiveness on all devices, and the option to choose from multiple templates to find the best fit for the website design. This app allows merchants to create both product-specific and general FAQs and question and answer sections.

By using FAQ Anywhere, merchants can provide quick and accurate answers to customer queries, reducing the need for manual customer support and improving customer satisfaction. The modern FAQ pages and responsive design ensure that customers can easily access the information they need, regardless of the device they are using.

The option to add FAQs to any product, collection, or page allows merchants to provide specific information about their products, addressing potential customer concerns and increasing conversion rates. The ability to create both product-specific and general FAQs and question and answer sections provides flexibility in addressing a wide range of customer queries.

Overall, FAQ Anywhere can help a merchant grow their business by improving customer satisfaction, reducing manual customer support efforts, and increasing conversion rates through informative and easily accessible product information.

💬 What merchants say

Merchants are highly impressed with this app and its customer service. They find it wonderful, helpful, and flexible. The app is easy to use and set up, and it provides a professional and flawless look to their websites. The customer service team is praised for being fast and responsive, providing excellent support to address any questions or concerns. Overall, merchants highly recommend this app for its functionality and the exceptional level of customer service it offers.
BetterDocs Knowledge Base

Build FAQ & Documentation pages for your store & create a knowledge base help center instantly.

⭐️ 5.0 (5 reviews) Free plan available. 7-day free trial.

🔍 Overview of features

BetterDocs is a knowledge base app that can help merchants create FAQ and documentation pages for their store. With the power of AI, it allows for the instant generation of FAQs and documentation using the Magic AI Autowrite feature. This saves time and effort in creating content.

The app also provides responsive product FAQ and Instant Answer options, making it easier for customers to find the information they need. Merchants can embed FAQ App blocks anywhere on their store to provide easy access to FAQs.

To evaluate the performance of the knowledge base, BetterDocs offers an advanced Analytics tool. This allows merchants to track metrics and make data-driven decisions to improve their knowledge base.

To enhance the customer experience, the app includes order-tracking and feedback collection features. Customers can easily track their orders and provide instant feedback, leading to improved satisfaction and loyalty.

Additionally, BetterDocs offers powerful integration with WhatsApp and Messenger, enabling the live chat feature on the store. This allows for real-time communication with customers, leading to better support and increased sales.

Overall, BetterDocs provides essential features for creating a comprehensive knowledge base help center, improving customer support, and ultimately helping a merchant grow their business.

💬 What merchants say

Merchants highlight that BetterDocs is a robust knowledge system that allows customers to easily search for information. They appreciate that it is efficient, practical, and effective. Some users mention that they would like to see additional features, but they are confident that the developers are working on it based on their response to their wishlist. The customer service is praised for being quick, knowledgeable, and helpful. Overall, merchants find BetterDocs to be a great app with excellent support. It is considered the best knowledge base/documentation app by some users.
Video FAQ

Boost Sales with FAQ. Answer FAQs on video. Directly from your store. Easy.

⭐️ 5.0 (4 reviews) Free plan available

🔍 Overview of features

Video FAQ is an app that helps boost sales by providing customers with the answers they need to make a purchase. With this app, merchants can easily record video answers to frequently asked questions and instantly add them to any page on their online store using user-friendly web embeds.

By providing video answers to FAQs, merchants can influence shoppers to make purchases, support their customers faster, and build customer loyalty. Additionally, Video FAQ comes with robust analytics that allow merchants to track the impact their FAQ videos are having on their sales, providing valuable insights into customer behavior and preferences.

Some other key features of Video FAQ include the ability to easily record video answers in minutes, automatic video SEO to amplify the visibility of the videos, customization options to match the app with the merchant's brand, and the ability to assign team members or customers to record video answers. Merchants can also access real-time reports that show video data, helping them to measure the effectiveness of their FAQ videos and make data-driven decisions to grow their business.

💬 What merchants say

Merchants highlight the ease of use and effectiveness of this app. They appreciate the prompting and auto-subtitles feature, which makes it easy to record videos even for those who are not comfortable with video recording. The analytics provided by the app are also highly praised, as they allow merchants to see exactly who watched their videos and the impact it had on their store. The support team and staff are also mentioned positively, emphasizing their helpfulness. Some merchants mention that they decided to go a different direction due to their specific field of work, but overall, the software is described as working well. Adding the app to their site is mentioned as being simple and customizable to fit their brand. The auto captioning feature is also highlighted and appreciated. In summary, this app is highly praised for its ease of use, effectiveness, analytics, and support team.
Prime FAQ And Help Center

Streamline customer service with our all-in-one widget! FAQs, order tracking, Whatsapp, Contact Form

⭐️ 5.0 (3 reviews) Price: Free

🔍 Overview of features

The Prime FAQ Help Center app offers an all-in-one solution to streamline customer service for merchants. With features like FAQs, order tracking, contact options, WhatsApp live chat, and social channels, this app enhances the customer experience and saves time and money.

By integrating FAQs into the widget, merchants can provide instant answers to frequently asked questions, reducing the need for customer support tickets and freeing up valuable time. The order tracking feature simplifies the process for customers, allowing them to easily track their orders without having to reach out to customer service.

The addition of WhatsApp live chat and contact forms provides instant communication options, allowing customers to reach out for support or inquiries quickly. This helps improve customer satisfaction and enhances the overall shopping experience.

Moreover, the app includes a dedicated FAQ page, which not only improves the store's credibility but also boosts SEO by providing valuable content for search engines to index.

With its easy installation process and prebuilt FAQ content, the Prime FAQ Help Center app is a straightforward and effective solution for merchants looking to upgrade their customer service and improve their online store.

💬 What merchants say

Merchants highlight the ease of installation and use of the Prime FAQ app. They appreciate the prebuilt FAQs that save them time and the ability to customize the widget to match their store's branding. The support team is highly praised for their quick responses and helpfulness in answering inquiries. Overall, merchants find that the app helps them cut down on repetitive customer support questions and provides a convenient all-in-one widget for customers to get the help they need. The order tracking feature is also mentioned as a valuable addition that simplifies the merchant's job.
Advance FAQ

Advance FAQ lets you keep your customers happy by solving their queries quickly.

⭐️ 5.0 (3 reviews) $2.99/month. 7-day free trial.

🔍 Overview of features

The Advance FAQ app is a powerful tool for merchants to provide quick and easy solutions to customer queries. By creating a list of questions and answers tailored to specific topics, customers can find the information they need without having to wait for a response. This saves both the merchant and the customer time and energy.

One of the key benefits of the app is that it helps to keep customers on the merchant's website by providing them with the help they need. This reduces the chances of customers leaving the site in search of assistance elsewhere.

The app also enhances the professional image of the business with its organized FAQ section. The admin can easily manage all topics and question/answers from the app's back end, making it convenient to update and customize the FAQs as needed.

By making it easy for customers to find information, the Advance FAQ app can increase conversion rates. When buyers can quickly and easily find the answers they need, they are more likely to complete their purchases.

Overall, the Advance FAQ app is a valuable tool for any merchant looking to improve customer satisfaction, save time, and increase sales.

💬 What merchants say

Merchants highlight the simplicity and cleanliness of this FAQ app, stating that it is the simplest and cleanest one they have tried. They appreciate the ease of use and user-friendly interface. The support team is also praised for their quick and extensive assistance in customizing the app. Merchants recommend this app for its affordability, lack of branding gimmicks, and overall satisfaction with its functionality.

Overall, merchants highly recommend this FAQ app for its simplicity, ease of use, and helpful support team. They appreciate the app's affordability and lack of branding gimmicks. The only minor issue mentioned is the requirement to create a topic in order to save questions, but this does not overshadow the overall positive experience with the app.
Product Enquiry Hub (Q/A)

Effective way to manage Question & Answers for your product page to solve customer's questions.

⭐️ 5.0 (2 reviews) $2.95/month

🔍 Overview of features

The Product Questions & Answers app is a powerful tool for merchants to effectively manage customer questions on their product pages. By enabling this app, customers can post questions directly to the store owner, who can then provide answers. These answered questions are automatically displayed in the FAQs section of the product page, creating a valuable resource for future customers.

The app also provides an interactive dashboard for the store owner, allowing them to easily manage and organize the questions and answers. This dashboard helps the owner make informed decisions and stay on top of customer inquiries.

Additionally, the app offers email notifications when customers enter new questions, allowing for quick action and timely responses. This helps improve customer satisfaction and engagement.

Another useful feature of the app is the ability to import and export questions and answers using a .csv file. This makes it easy for merchants to bulk upload or download their FAQs, saving time and effort.

Lastly, the app allows merchants to create a dedicated FAQ page for their products, highlighting the benefits and features. This not only helps customers find answers to their questions but also improves organic SEO by providing valuable content for search engines.

Overall, the Product Questions & Answers app is a valuable tool for merchants looking to provide excellent customer support, improve SEO, and enhance the overall shopping experience on their website.

💬 What merchants say

Based on the user reviews, merchants have highlighted the app's appearance and its customer support. One user mentioned being initially attracted by the app's appearance and was impressed by the support provided by Foram. They mentioned that the app was not perfect at first, but with the help of customer support, many functions were improved. Another user mentioned that the app was great but not compatible with their theme. However, they appreciated the fast and great service provided by the support team.

Overall, merchants seem to appreciate the app's appearance and the helpful customer support. While there may be some compatibility issues with certain themes, the support team is praised for their responsiveness and assistance in resolving any issues that arise.
zenshop ‑ Helpdesk & Messenger

zenshop is a customer support Helpdesk built entirely for fast growing shops.

⭐️ 5.0 (2 reviews) Free plan available

🔍 Overview of features

The zenshop app is a customer support solution specifically designed for e-commerce businesses. It focuses on integrating the shopping experience with customer support to provide a personalized and impactful conversation.

One of the key features of zenshop is the ability to automate replies to customers using a fast reply and template system. This saves time and ensures that customers receive prompt responses. Additionally, the app allows you to display frequently answered questions directly in the Helpdesk Messenger, reducing the need for repetitive inquiries.

Another important feature is the built-in email system, which enables your team to share a common inbox. This promotes collaboration and streamlines communication, ensuring that all customer queries are addressed efficiently.

By using zenshop, merchants can enhance their customer support capabilities, resulting in improved customer satisfaction and loyalty. This, in turn, can lead to increased sales and business growth.

💬 What merchants say

The individual user highlights for this app include the extensive range of features it offers and the affordable price compared to other similar apps. One merchant mentions using the app for months and recommends it to others, stating that they now use it for all of their Shopify stores. They rate it 5 stars without any hesitation.

In summary, merchants have praised this app as the best they have ever used. They appreciate the abundance of features it provides and find the price to be more affordable compared to other options. One merchant has been using the app for months and highly recommends it to others. Overall, the app has received positive feedback and a 5-star rating from satisfied users.
Product Questions & Answers

App offers a feature that allows you to add own questions and answers directly on the product page

⭐️ 5.0 (2 reviews) $29.99 one-time charge

🔍 Overview of features

The most important feature of this app is its ability to allow merchants to add their own questions and answers directly on the product page. This feature is beneficial for merchants as it helps them provide their customers with valuable information and insights about their products.

By adding their own questions and answers, merchants can help customers make informed decisions and address any common queries or concerns. They can also provide tips and advice to enhance the customer experience.

This feature is crucial for growing a business as it improves customer satisfaction and trust. By providing detailed information and addressing customer questions directly on the product page, merchants can increase conversions and reduce customer support inquiries.

Additionally, the app is 100% responsive in all devices, ensuring a seamless experience for customers accessing the product page from desktop or mobile devices. This further enhances the customer experience and can contribute to business growth by attracting and retaining customers across different platforms.

💬 What merchants say

Merchants highlight the ease of use and quick setup of this app. They appreciate the immediate and friendly support provided by the developers. The fact that it is a one-time payment rather than a monthly subscription is also a standout feature for users. The "accordion" layout of the app is mentioned as a great addition to their store. Overall, merchants highly recommend this app for its simplicity, helpful support, and cost-effectiveness.
Post Purchase FAQ

Answer common customer questions with a Custom FAQ on your order Confirmation page

⭐️ 5.0 (2 reviews) Free plan available. 15-day free trial.

🔍 Overview of features

The Custom FAQ app allows merchants to answer customer questions on their order confirmation page, providing an amazing order experience for customers. The app offers a fully customizable and updatable FAQ section that can be displayed on the order success page.

By setting up a custom FAQ, merchants can address common customer questions and provide relevant information that can help reduce customer inquiries and support tickets. This saves time for both the merchant and the customer, resulting in a smoother post-purchase experience.

Additionally, the app allows merchants to track view data for their FAQ and the popularity of certain questions. This data can provide valuable insights into customer behavior and preferences, helping merchants further optimize their FAQ section to better meet customer needs.

The best part is that the FAQ section is automatically added to the order success page with no additional work required from the merchant. This means that merchants can quickly and easily enhance their order confirmation page without having to spend extra time or resources on development.

Overall, the Custom FAQ app helps merchants improve customer satisfaction, reduce support inquiries, and create a more streamlined post-purchase experience, ultimately contributing to the growth of their business.

💬 What merchants say

Individual users highlight that this app is easy to use and allows them to provide additional information to customers about the order process. They appreciate that it gives them more confidence that customers have all the necessary information and understand the process. Users also mention that the app provides a nice and easy way to offer more information about the product to customers while they wait for its delivery.

Overall, this app is praised for its simplicity and effectiveness in providing merchants with the ability to give customers important information about their orders. It helps merchants increase customer confidence by ensuring that customers have a clear understanding of the order process and how to contact the merchant if needed. Additionally, the app is appreciated for its feature that allows merchants to provide additional information about the product to customers, enhancing the overall customer experience.
Super FAQs

Customer questions and answers wherever you want! Stop sending users to external FAQ pages.

⭐️ 5.0 (1 review) Free plan available. 7-day free trial.

🔍 Overview of features

Super FAQs is an app that allows you to display customer questions and answers directly on your product pages or any other desired location. This eliminates the need for customers to navigate to external FAQ pages, providing a seamless and convenient experience.

With Super FAQs, customers can submit their own questions if they can't find the information they're looking for. You can then answer these questions from an easy-to-use dashboard and choose to publish them for future customers to see. Additionally, you have the option to respond to the asker through email.

The app also offers features such as a helpfulness rating system, which allows customers to rate the usefulness of each question and answer. This can help other shoppers find the most helpful information quickly.

Furthermore, Super FAQs allows you to collect user emails, providing an opportunity for marketing purposes. You can also gain valuable insights into customer behavior and preferences through their searches within the FAQs.

Overall, Super FAQs enhances the customer experience, improves information accessibility, and helps you gather insights and potential leads for your business.

💬 What merchants say

The merchant highlights that the app has provided valuable insights into customer questions that were not covered in their FAQ section. They appreciate being able to address these queries and improve their customer service. The merchant plans to continue using the app and will provide further feedback in the future.

Overall, merchants find the app to be helpful and effective in providing insights into customer queries. It allows them to fill gaps in their knowledge about customer concerns and improve their customer service. The app is described as solid and the merchants plan to continue using it.
Ecom Trend FAQ Page

Add FAQs on your store to help users find solutions to common questions on their own.

⭐️ 5.0 (1 review) Free plan available. 3-day free trial.

🔍 Overview of features

The Ecom Trend FAQ Accordions app is a quick and easy way to add accordion-style FAQ sections to your Shopify store. It allows you to easily arrange and display FAQs anywhere on your website, providing your customers with a convenient way to find solutions to common questions on their own.

One of the key features of this app is its customizable designs. You can customize the appearance of the FAQ sections to match your store's branding and design. This ensures that the FAQ sections seamlessly blend in with the rest of your website, providing a consistent user experience.

Additionally, the app provides you with a code snippet that you can use to add a FAQ section to any page on your website. This flexibility allows you to strategically place FAQ sections where they are most needed, such as on product pages or the checkout page, to address any potential concerns or hesitations that customers may have.

Furthermore, the app enables you to effortlessly create a dedicated FAQ page for your store. This centralized location for FAQs can help reduce customer support inquiries, as customers can easily navigate to the FAQ page to find answers to their questions.

Overall, the Ecom Trend FAQ Accordions app is a valuable tool for any Shopify merchant looking to improve their customer support and provide a better user experience. By allowing customers to find solutions to common questions on their own, this app can help reduce support inquiries, increase customer satisfaction, and ultimately grow your business.

💬 What merchants say

The merchants highlight that this app provides a clean and easy-to-use interface for listing FAQs on product pages. They appreciate the excellent support provided by the app's team, who were quick to respond to their questions and provide assistance. The merchants recommend this app based on their positive experience with its functionality and the support received.

Overall, merchants find this app to be a valuable tool for managing product-related FAQs on their Shopify stores. They appreciate the user-friendly interface and the ability to easily set up and display FAQs on product pages. The app's support team also receives praise for their prompt and helpful assistance. Based on these positive reviews, it can be concluded that this app is highly recommended for merchants looking to enhance their customer support and provide detailed information about their products.
SMPS Product Question & Answer

Manage Questions & Answers on your product pages and build an FAQ page for your eCommerce store.

⭐️ 4.9 (256 reviews) Free plan available

🔍 Overview of features

The Simprosys Product Question & Answer app is a valuable tool for managing and responding to product-related queries on your online store. With this app, you can easily monitor and quickly respond to questions from customers, both publicly and privately.

One of the key features of the app is the ability to use store-friendly Q&A widgets to engage visitors to your store. These widgets make it easy for customers to ask questions and get the information they need, increasing customer satisfaction and potentially boosting sales.

Another important feature is the ability to build and maintain an FAQ page for your store. This helps to provide customers with readily available answers to common questions, reducing the need for them to reach out to customer support and saving you time and resources.

The app also offers an organized dashboard that provides a complete overview of all your questions in one place. This makes it easy to stay on top of customer inquiries and ensure prompt responses.

Furthermore, the app allows you to integrate askers' email lists with popular email marketing platforms like MailChimp and Klaviyo. This can help you build your email marketing list and further engage with customers.

Overall, the Simprosys Product Question & Answer app is a valuable tool for managing customer inquiries, improving customer satisfaction, and potentially boosting sales for your online store.

💬 What merchants say

Individual users highlight the great support provided by this app, particularly when it comes to installation and customization. They also appreciate the ease of use and how it fulfills their needs. One merchant specifically mentions how the support team helped them with a large volume of Q&A for their products. Another merchant emphasizes the advantage of engaging with casual visitors through the question and answer feature, leading to potential email exchanges and phone calls. Overall, the app is regarded as a great way to provide prompt and thorough answers to customer inquiries, giving the merchants an edge over other sites that lack such functionality. The app is also praised for its reliability and the support team's willingness to assist with adjustments to match the store's theme and setup. It is noted that the app is relatively easy to re-integrate when changing or updating themes, but testing is recommended after theme updates.
Yanet: FAQ Page, Product FAQs

FAQ page app help merchant build a flexible FAQ page with an existing template and a custom style

⭐️ 4.9 (58 reviews) Free plan available. 7-day free trial.

🔍 Overview of features

The Professional FAQ app offers a range of features that can help a merchant grow their business. Firstly, it allows merchants to create a customizable FAQ page without the need for coding skills, saving time and resources. The app offers a variety of clever themes and a template live preview, ensuring that the FAQ page looks professional and visually appealing.

The app also has a responsive design, meaning that the FAQ page will display well across different devices and screen sizes. This is important in today's mobile-driven world, as it ensures that customers can easily access the information they need.

Additionally, the app offers native store language translation, allowing the merchant to display FAQs in multiple languages. This can help attract a wider customer base and improve the overall user experience.

Furthermore, the app allows FAQs to be displayed on product pages, helping to increase sales and conversion rates by providing customers with relevant information at the point of purchase.

Overall, the Professional FAQ app provides a flexible and user-friendly solution for creating and managing an FAQ page, helping merchants enhance their customer support, improve user experience, and ultimately grow their business.

💬 What merchants say

Based on the user reviews, merchants highlight the convenience and customization options of this app. They appreciate being able to easily create FAQ pages with customizable templates, fonts, backgrounds, and categories. Users also mention the ability to add emoticons, tables, and links to their questions and answers. The search function is also praised for displaying relevant results. The customer support team, particularly Emma, is mentioned positively for being helpful and resolving issues promptly. However, some users experienced technical issues with the app, including being unable to access their FAQ pages and difficulty reaching customer support. These issues were eventually resolved, and the support team contacted affected users to fix the problems. Overall, merchants find this app useful and recommend it, but there have been occasional issues with functionality and customer support.
Simesy FAQ Page & Product FAQs

Create unlimited FAQs. Show all FAQs with FAQ Page. Add beautiful product FAQ with accordion

⭐️ 4.9 (23 reviews) Free plan available. 7-day free trial.

🔍 Overview of features

The Simesy FAQ Page & Product FAQ app is a powerful tool for creating and managing frequently asked questions (FAQs) on your Shopify store. With this app, you can create unlimited FAQs to answer all customer queries.

One of the key features of the app is the ability to display FAQs on a dedicated FAQ page, as well as on product pages or anywhere else on your store, such as the homepage, CMS page, or collection page. This makes it easy for customers to find the information they need instantly, reducing the need for them to contact your support team.

The app also offers stunning FAQ accordion styles with unlimited configuration possibilities. This allows you to create visually appealing and user-friendly FAQs that can be collapsed or expanded with a click, improving the overall browsing experience for your customers.

Additionally, the app provides SEO-friendly FAQ pages with instant search functionality. This helps to improve your store's visibility in search engine results, making it easier for potential customers to find your store and get the answers they need.

Overall, the Simesy FAQ Page & Product FAQ app can help merchants grow their business by providing a comprehensive and user-friendly FAQ solution, reducing support team workload, and improving the overall customer experience on their Shopify store.

💬 What merchants say

Merchants who have used Simesy FAQ Page & Product FAQ for their Shopify stores highlight its ease of use, customization options, and the ability to add FAQs to both product pages and a general FAQ page. They appreciate how the app helps address common customer inquiries and reduces the time spent answering emails. The customer support team is also praised for being helpful and responsive, although there are some mentions of longer response times. Overall, merchants highly recommend this app for its value, user-friendly interface, and the ability to create customized FAQ content.
Askify Questions & Answers

Boost sales with Askify by enabling Q&A on product pages. Turn queries into confident purchases.

⭐️ 4.9 (19 reviews) Free plan available

🔍 Overview of features

This app allows visitors to ask questions directly on product pages, providing them with answers to help them make confident purchasing decisions. With the ability for administrators to post questions themselves, they can create an FAQ section to address common inquiries.

Key features of this app include:

1. Questions and Answers Display: Displaying questions and answers on product pages allows customers to seek validation and find the information they need to make a purchase.

2. Notifications: Merchants will receive notifications when a new question is posted, ensuring they can quickly respond and address customer inquiries.

3. Customer Access Control: Administrators have the option to decide whether only logged-in customers or all customers can post questions, providing flexibility in managing customer interactions.

4. Review and Rating Platform: Customers can review and rate products, creating a platform for feedback and further engagement.

By implementing this app, merchants can enhance their customer experience, build trust, and ultimately drive more sales by addressing customer questions and providing valuable information on product pages.

💬 What merchants say

Individual users highlight the affordability and reasonable monthly price of this app, as well as the exceptional customer support provided by the technical team. One merchant mentions that they installed the app in their first shop and saw an increase in sales after receiving assistance with placing the widget. Another merchant expresses satisfaction with the app's simplicity and functionality, mentioning that they are installing it on their second shop.

Overall, users praise the app for its effectiveness in driving sales and its quick and effective customer support. They appreciate the simplicity and functionality of the app, as well as its affordability. Merchants are happy with the results they have seen after installing the app and recommend it to others.
Product FAQ Page

Demonstrate the answers to the most common questions on your website

⭐️ 4.9 (8 reviews) $5.99/month. 7-day free trial.

🔍 Overview of features

The FAQ Accordion Shopify app is a powerful tool that can help merchants boost their sales by anticipating and answering customer questions on their website. By providing answers to the most common inquiries, merchants can eliminate obstacles to purchase and prevent customers from reaching out to the support center for assistance.

One of the key features of this app is the FAQ accordion format, which allows merchants to display the answers to frequently asked questions in a compact and organized manner. This makes it easy for customers to find the information they're looking for without having to navigate through multiple pages or search for it.

Additionally, the app offers customization options to ensure that the FAQ section fits seamlessly with the merchant's website design. Merchants can choose from different styles and colors to create a visually appealing and cohesive look.

By implementing the FAQ Accordion Shopify app, merchants can provide a seamless and informative shopping experience for their customers, resulting in higher conversion rates and ultimately, business growth.

💬 What merchants say

Merchants who have used this FAQ app consistently highlight its great customer service, quick and reliable support, and ease of use. They appreciate that the options are straightforward and that managing the Q&A section is simple. Users also mention that the app does exactly what a FAQ app is supposed to do, and it looks excellent on their website. Some users even mention that they tried multiple other apps before finding this one and that it was worth paying for. Overall, merchants highly recommend this app for its functionality, user-friendly interface, and helpful customer support.
Variant Descriptions King

Product Description of Selected Variant | Tabs/Accordion in Product Description, FAQ Page & Sections

⭐️ 4.8 (102 reviews) Free plan available. 14-day free trial. Additional charges may apply.

🔍 Overview of features

The Tabs/Accordion in Product Description, FAQ Page & Sections app is a powerful tool that can help merchants organize and display product information in a user-friendly way. By using tabs or collapsible accordions, merchants can showcase different product details such as size chart info, color details, care instructions, and technical details for each variant.

The app allows merchants to add tabs and accordions to any page or theme section in their store, including the FAQ page, returns and privacy policy, shipping info, terms and conditions, and Q&A sections. This helps create a more organized and visually appealing layout for customers, making it easier for them to find the information they need.

By organizing long product descriptions in tabs and accordions, merchants can improve the customer experience and potentially increase sales. By providing detailed descriptions for every unique variant, merchants can minimize returns and customer support inquiries.

The app also offers customization options, allowing merchants to customize the look of the product tabs and accordions. Additionally, merchants can add product review tabs/accordions to showcase customer feedback.

Overall, the Tabs/Accordion in Product Description, FAQ Page & Sections app can help merchants improve their conversion rates, reduce returns, and enhance the overall customer experience.

💬 What merchants say

Based on the user reviews, merchants highlight the app's ability to solve a basic problem of showing different descriptions based on selected variants. They appreciate the assistance provided by the app's support team, particularly Shreya, in helping them set up and configure the app to work correctly. One user also mentions receiving helpful support from other team members such as Laxmikant, Utpal, and Shreya in fixing various issues on their product page. Overall, merchants are satisfied with the app's functionality and the support they receive, giving it a rating of 6 stars.
FAQPRIME: FAQ, WhatsApp, Track

AI-powered Help & Support app :FAQs,Track Order, Contact us,WhatsApp,Chat, Video Call & Social Media

⭐️ 4.8 (102 reviews) Price: Free

🔍 Overview of features

The Faqprime Lite app is an AI-powered help and support app that offers a range of features to assist merchants in growing their business. The app includes a beautifully designed chat-style support widget that allows customers to easily find AI-generated FAQs and Q&A, helping to reduce the number of support inquiries.

Additionally, the app offers an order tracking feature, allowing customers to easily locate their orders. This can help improve customer satisfaction and reduce support requests related to order status.

The app also provides various communication channels, including chat options such as WhatsApp, Messenger, Tidio, Tawk.to, and Inbox, as well as email via a contact us form. This ensures that customers can reach out and receive support in their preferred method.

Furthermore, the app offers a live video call option, allowing merchants to engage with customers in a more personalized and interactive way. This can help build trust and improve the overall shopping experience.

In terms of SEO, the app allows merchants to create native FAQ, contact us, and track order pages, which can help boost search engine rankings.

Lastly, the app offers the ability to add social media icons to a floating bar, helping to increase social media engagement and likes. This can contribute to the growth of the merchant's social media presence and customer reach.

Overall, the Faqprime Lite app provides a comprehensive set of features to enhance customer support, improve communication, and boost SEO and social media engagement, ultimately helping merchants grow their business.

💬 What merchants say

Individual users highlight the amazing features of this app, with one user expressing their surprise at how great the app is, especially considering that it is free. The easy-to-use interface and the ability to replace stock questions with custom ones is also mentioned as a positive feature. Another user appreciates the value that the app adds to their business, particularly the chat function that sends replies directly to their phone via WhatsApp, and states that they are willing to pay for this app.

Overall, merchants are extremely satisfied with this app, praising its amazing features and ease of use. The fact that it is free is seen as an added bonus, with one user even uninstalling paid apps to replace them with this app. The ability to customize questions and receive replies via WhatsApp is also mentioned as a standout feature. The app is described as a gem and a valuable addition to any business.
FAQ Page & Help Center Pro

Easily create SEO-Friendly FAQ, product FAQ, FAQ Accordions pages with 12+ beautiful templates.

⭐️ 4.7 (167 reviews) Free plan available. 14-day free trial.

🔍 Overview of features

The FAQ Page & Help Center Pro app by DDSHOPAPPS is a powerful tool for creating SEO-friendly FAQ pages and help centers. With 12+ beautiful templates to choose from, merchants can easily create informative and visually appealing FAQ pages that enhance the customer experience.

One of the key features of this app is the ability to show FAQs anywhere on the website, whether it's on a page, section, product, or collection. This allows merchants to provide quick and relevant answers to common customer inquiries, improving customer satisfaction and reducing support tickets.

The app also supports Google FAQ Schema, which helps boost the store's SEO by providing rich results in search engine listings. This can lead to increased visibility and higher click-through rates, ultimately driving more organic traffic to the store.

Furthermore, the app offers multi-language support, allowing merchants to cater to a global audience and create multiple main FAQ pages for different languages or categories.

Overall, the FAQ Page & Help Center Pro app is a valuable tool for any merchant looking to improve their customer support, boost SEO, and ultimately grow their business.

💬 What merchants say

Individual users highlight the ease of use and the attractive templates available for creating FAQs. They appreciate the quick and helpful support provided by the app's team in resolving any queries or issues. Users also mention that it was easy to add the app to their website with just a few clicks. Some users express a desire for more template options. Overall, merchants find the app to be a great solution for their FAQ needs and appreciate the excellent support provided. They consider it to be a valuable addition to their website and are hopeful that it will continue to perform well in the long term.
FAQify: FAQ page ‑ Product FAQ

Helps you easily and quickly build a beautiful FAQ page or Product FAQ, suit your store theme.

⭐️ 4.7 (65 reviews) Free plan available. 7-day free trial.

🔍 Overview of features

FAQify is an app that allows merchants to easily and quickly build a beautiful FAQ page that suits their store theme. Having a FAQ page or Help Center is crucial for business and product websites as it saves hours of sales calls or emails and helps potential buyers make decisions on their own, ultimately generating more sales and leads.

One of the key features of FAQify is its responsive design, ensuring that the FAQ page looks great and functions well on all devices. Additionally, the app uses ajax to add FAQ groups, questions, and answers without reloading the page, providing a seamless user experience.

Another important feature is the FAQ Schema markup, which helps improve the visibility of the FAQ page in search engine results, increasing organic traffic to the website.

The app also offers an easy-to-use editor that allows merchants to add FAQ content, images, and even embed videos. This enables them to create informative and visually appealing FAQs that support their customers throughout their buying journey.

Lastly, FAQify allows merchants to show FAQs anywhere on their store and even display different FAQs on different product pages, ensuring that customers have access to relevant information at all times.

Overall, FAQify is a valuable app for merchants looking to enhance their customer support, boost sales, and improve their website's user experience.

💬 What merchants say

The majority of merchants who reviewed FAQify highlight its ease of use and great support. One user mentions that they are not tech-savvy but never felt judged when seeking help from the support team. Another merchant appreciates that they can use the app for their general e-store FAQs as well as add FAQs to category and product pages. They also mention the helpfulness of the support team in finding solutions. However, one user expresses frustration that their FAQs are published on all product pages despite requesting it to be on only one specific product. Additionally, they mention that the app stalls when trying to publish.

In summary, merchants generally recommend FAQify for its user-friendly interface and responsive support. However, there may be some issues with the app's functionality, such as FAQs appearing on unintended product pages and potential stalling when publishing.
HelpCenter | FAQ Chat Helpdesk

Help customers by providing the info they need exactly when they need it: FAQ, help center, helpdesk

⭐️ 4.6 (1,317 reviews) Free plan available. 3-day free trial. Additional charges may apply.

🔍 Overview of features

The HelpCenter app offers several important features to improve customer service and help a merchant grow their business.

Firstly, the FAQ builder allows merchants to create a SEO-friendly FAQ page using templates, which can help answer frequently asked questions and reduce incoming inquiries. This saves time and resources for the merchant and improves the customer experience.

Secondly, the app provides a help desk ticketing system, which allows merchants to centralize customer inquiries from multiple channels such as email, chat, or FB Messenger. This streamlines customer support and ensures all inquiries are resolved in one place, improving efficiency and customer satisfaction.

Additionally, the app offers a chatbot and live chat feature, enabling customers to contact the business in real-time. This helps to provide immediate assistance and support, enhancing the customer experience and building trust.

Lastly, the app includes product tabs with descriptions, allowing merchants to organize and display product information more effectively. This can help customers navigate and understand product details, leading to increased sales and customer satisfaction.

Overall, the HelpCenter app provides a comprehensive solution for improving customer service, reducing inquiries, and enhancing the customer experience, ultimately helping a merchant grow their business.

💬 What merchants say

Based on the user reviews, merchants have highlighted several issues with this app. One major concern is that the app deleted all the data on the FAQ page without prior notice when transitioning from a free to a paid plan. Merchants express frustration that the app did not inform them about the data deletion and did not take any steps to recover the lost information. Many merchants also criticize the app's customer service, stating that it is difficult to reach the support team and that they do not respond to emails in a timely manner. Some users complain about the app's pricing structure, stating that it is too expensive for the functionalities it offers. Overall, merchants express dissatisfaction with the app's customer service, data deletion issue, and pricing structure.
POWR: FAQ Page | Help Center

Create, organize & display SEO-optimized Frequently Asked Questions (FAQ) to help support customers.

⭐️ 4.6 (229 reviews) Free plan available

🔍 Overview of features

The most important features of this app are the ability to create, organize, and display Frequently Asked Questions (FAQ) on any page of the website. This app helps merchants provide customer support by answering common questions that site visitors may have before completing a purchase. By including an FAQ section on each page or creating a Help Center page, merchants can reduce phone calls and emails, as well as provide valuable information to potential customers.

The app also offers additional features that can enhance the FAQ experience. The search bar allows customers to easily find the information they are looking for, saving them time and frustration. The AI-assist feature generates questions and answers, making it even easier for merchants to create their FAQ content. The hover or mouse-over effect and the ability to activate upvote/downvote options help to engage customers and gather feedback.

Furthermore, the app allows for customization, giving merchants the ability to customize sections, alignment, labels, icons, and more to match their brand and website design. The option to add links, images, and videos to FAQs allows merchants to provide even more detailed information and enhance the customer experience. Overall, this app helps merchants provide better customer support, reduce inquiries, and ultimately grow their business.

💬 What merchants say

Merchants highlight the comprehensive and user-friendly nature of the Power apps, stating that it is easy to use and does not require coding. They also appreciate the efficient customer service provided by the app. However, some users express concerns about the lack of customization options and slow loading speed, particularly for larger stores with a high number of SKUs. Overall, merchants find the Power app helpful for setting up a FAQ page quickly and easily, but some improvements in customization and speed are desired.
RT: Instant FAQ, Help Center

Displays a list of frequently asked questions with the answers. Reduces the number of questions.

⭐️ 4.6 (81 reviews) Price: Free

🔍 Overview of features

The most important features of this app are the ability to display a list of frequently asked questions (FAQs) with answers and the integration with popular messaging platforms like WhatsApp, Facebook Messenger, and more.

By providing an efficient and easy-to-use system for customers to find answers to their questions quickly, this app can greatly reduce the number of support inquiries and increase customer satisfaction. The FAQ feature allows merchants to add an unlimited number of FAQs to their website, ensuring that all common questions are addressed.

The integration with messaging platforms allows customers to reach out for support directly through their preferred chat app, making it convenient for them and reducing response times. This can further enhance customer trust and increase sales by providing a seamless and personalized support experience.

Overall, this app can help merchants grow their business by improving customer satisfaction, reducing support workload, and increasing trust and sales.

💬 What merchants say

Based on the user reviews, merchants highlight that this app is easy to learn and offers a lot of features, especially as a free app. However, there are some issues related to saving progress. One user mentions that a lot of their work was not saved and disappeared, causing frustration and time wasted. Another user also experienced difficulties in saving their work and had to close the page, resulting in lost progress. Despite these issues, merchants are excited about the potential of this app in improving customer service and building better relationships. Overall, merchants appreciate the app's functionality and ease of use, but the saving issues need to be addressed to improve the overall experience.
Detective FAQ Chat & Helpdesk

The Detective FAQ provides a complete FAQ solution. Create your offline customer support in minutes.

⭐️ 4.6 (37 reviews) Free plan available. 5-day free trial.

🔍 Overview of features

The Detective FAQ app is a complete FAQ solution that can help merchants reduce customer support by providing answers to their customers' questions in a way that is easily accessible. With the Help Desk widget, merchants can offer searchable FAQs, chat, and email support throughout their store, allowing customers to find answers to their questions quickly and efficiently.

One of the most important features of the app is the ability to create a static FAQ page where customers can find answers to all their questions. This helps to alleviate the need for constant customer support and allows merchants to focus on other aspects of their business.

Additionally, the app offers the option to add an FAQ to any product or collection, which can enhance customers' confidence in making a purchase. By addressing potential concerns or queries directly on the product page, merchants can increase conversions and drive more sales.

Overall, the Detective FAQ app is a valuable tool for any merchant looking to streamline their customer support and provide a seamless experience for their shoppers.

💬 What merchants say

Based on the user reviews, some merchants highlight that this app is not usable from Android mobile devices, specifically when using the tracking and contact us features of the floating widget. The keyboard causes the page to slide up, making it difficult to see where they are typing. However, other users praise the app for being simple to use and for having excellent customer support, even for the free package. One user mentions that the developer was responsive and helpful in tweaking the widget for mobile devices. Overall, merchants feel confident that this app will help improve their conversion rates and create a seamless user experience on their store.
Relish AI Chatbot, Quiz, FAQ

Automate sales and customer support with AI chatbot. Responses customizable based on type of page.

⭐️ 4.5 (22 reviews) From $29/month. 14-day free trial.

🔍 Overview of features

The most important feature of this AI chatbot app is its ability to automate sales and customer support. The app provides a 24/7 virtual shopping assistant that can respond to customer queries and provide support, freeing up time for the merchant to focus on other important tasks.

The AI-powered chatbot ensures that customers are always attended to in a timely manner, whether it's answering questions about products or providing status updates on orders and subscriptions. This instant response capability can significantly boost store conversions by providing a seamless and efficient customer experience.

Additionally, the app allows for customization of responses based on the type of page, ensuring that the chatbot provides relevant and personalized information to customers. It also has the ability to hand off to a human representative if it is unable to answer a customer's query.

Overall, this app can help a merchant grow their business by providing automated sales and customer support, increasing customer satisfaction, and improving conversion rates.

💬 What merchants say

Merchants highlight the effectiveness of the Relish AI Shopify app in automating sales and customer support through an AI chatbot. They mention a significant increase in sales and customer satisfaction after implementing the app. The level of customization is appreciated, as it allows for tailored responses based on different pages. The customer support team, specifically Kritika and Rupa, is praised for their helpfulness, expertise, and professionalism. Merchants feel that Relish AI is a must-have app for streamlining processes and providing an exceptional customer experience.

Overall, the reviews indicate that Relish AI is a game changer for businesses, helping them automate sales and customer support effectively. The app's customization options and the dedicated customer support team are highly valued by merchants. The positive experiences shared by users highlight the app's ability to improve sales and customer satisfaction. However, one user expressed frustration with canceling the app and removing it, indicating a negative experience in that aspect.
KamiChat：ChatGPT Chat

Powerful AI chatbot powered by ChatGPT - Helps you generate orders even when the store is unattended

⭐️ 4.5 (8 reviews) Free plan available

🔍 Overview of features

KamiChat is a powerful AI chatbot app that can help merchants generate orders even when their store is unattended. The app allows you to view user orders, carts, and all products in real-time, giving you accurate information about the items in a customer's cart. This enables you to identify customer purchase preferences and recommend products that are more likely to lead to order transactions.

By using KamiChat, you can communicate more efficiently with customers and solve problems promptly. The app also provides statistical and historical chat records, allowing you to analyze the performance of your customer service team and assess the quality of customer service provided.

KamiChat supports multiple team members management, allowing your team to collaborate effectively. It also offers the option to install chat portals on all pages of your store, ensuring that customers can easily reach out for assistance. Furthermore, the app provides a fast activation experience and supports quick login from Shopify.

An additional feature of KamiChat is the ability to allow visitors to communicate with you directly through WhatsApp, making it even more convenient for customers to reach you.

In summary, KamiChat's AI chatbot capabilities, real-time order and cart insights, and efficient communication tools can help merchants enhance customer service, increase order conversions, and improve overall business growth.

💬 What merchants say

Individual users highlight the incredible capabilities and outstanding performance of the GPT chat app. They mention how it has transformed their customer interactions and liken it to having a dedicated support team available round-the-clock. Users appreciate the simplicity and ease of use of the app, as well as the availability of a free package that meets their current needs.

Overall, users have a positive view of the GPT chat app. They find it to be a game-changer in terms of customer service and appreciate the app's performance and capabilities. The availability of a free package and the easy-to-use interface are also mentioned as positive aspects. Users are excited about the app and look forward to exploring other features it offers.
Enorm FAQ Page & Product FAQs

Add FAQ to your website & let customers get basic answers to queries without contacting support.

⭐️ 4.3 (57 reviews) Free plan available. 7-day free trial.

🔍 Overview of features

The FAQ & Accordions PRO app is a powerful tool that allows merchants to create and customize FAQ sections on their website. With this app, merchants can provide basic answers to customer queries without the need for them to contact support, saving time and resources.

The app offers various customization options, allowing merchants to tailor the design of their FAQs to match the branding of their store. They can choose colors, font size, and even insert images to create the perfect layout.

Merchants can install their FAQs on any page of their website and even on product pages. This feature is particularly useful as it allows customers to find answers to their questions directly on the product page, increasing the chances of making a purchase.

Additionally, the app is responsive to all devices, ensuring a seamless user experience for customers regardless of the device they are using.

By utilizing the FAQ & Accordions PRO app, merchants can improve customer satisfaction, reduce support inquiries, and ultimately grow their business by providing a comprehensive and easily accessible source of information for their customers.

💬 What merchants say

Based on the user reviews, merchants have mixed opinions about this app. Some users have reported encountering errors such as "Store not found" when trying to use the app, which prevents them from accessing the free option and the dashboard. On the other hand, there are merchants who have been using the app for at least a year and are highly satisfied with it. They praise EnormApps for providing excellent support, quick responses, and being willing to help with customization. These users find the app super easy to set up, even for beginners, and appreciate the great results it brings to their website. However, one user mentions that the app is difficult to install and doesn't work in an integrated way with Shopify, making it impossible to customize directly in the "Customize" view. Overall, merchants seem to have varying experiences with this app, with some finding it highly beneficial while others encounter difficulties.
Webkul AI Driven Product FAQ

Create FAQ on the products. Help customers in knowing the products better.

⭐️ 4.3 (9 reviews) $5/month. 7-day free trial.

🔍 Overview of features

The most important features of this app are:

1. Dynamic FAQ: The app allows the admin to add dynamic FAQ sections to their product pages. This helps customers in knowing more about the products, leading to increased sales.

2. Customization Options: The admin can customize the color and width of the FAQ block to match their store's branding and design.

3. Accordion Style Display: The FAQ section is displayed on the product description page in a jquery accordion style, making it easy for customers to navigate and find the information they need.

4. Decrease in Repetitive Queries: By providing comprehensive information through the FAQ section, the app helps in decreasing the number of repetitive customer queries. This reduces the admin's workload and overhead.

5. Improved Customer Understanding: The app helps customers understand the products better, which leads to quicker purchase decisions. By addressing their doubts and concerns upfront, the app increases the chances of making a sale since the store's launch.

Overall, this app is a valuable tool for merchants to enhance their customer experience, drive sales, and reduce their workload by providing a comprehensive FAQ section on their product pages.

💬 What merchants say

Based on the user reviews, individual merchants have highlighted a few key points about this app. Firstly, the design of the app is outdated and lacks customization options, making it difficult to adapt to modern themes without knowledge of CSS. The support provided by the app is responsive, but not always helpful, with some users mentioning issues with adding descriptors and querying data. However, some merchants have found the app to be decent, with a good end result, while others have praised it as an awesome app that also provided free support.

Overall, the app seems to perform as advertised, but falls short in terms of design, customization, and support. While some merchants have found it to be satisfactory, others have faced difficulties and limitations. It may be suitable for those who are comfortable with CSS and have basic customization needs, but may not be the best choice for those looking for a more modern and user-friendly interface.
Squadkin Product FAQs With SE0

Create easily and personalized FAQs for your products. FAQs can clear doubts about your products.

⭐️ 4.3 (6 reviews) Free plan available. 7-day free trial.

🔍 Overview of features

The Product FAQ app is a valuable tool for merchants looking to provide clear and organized product information to their customers. By adding FAQs with answers on product pages and other pages, merchants can address common doubts and concerns about their products.

One of the key features of the app is the ability for the admin to easily manage the FAQs on the product page. They can add tables, images, links, and custom fonts to make the FAQs more visually appealing and informative. Additionally, the admin can create global FAQs to be used across all products, saving time and effort.

The app also offers unlimited FAQs, allowing merchants to provide comprehensive information about their products. The separate category-wise FAQs page and ultra-fast search bar make it easy for customers to find the information they're looking for. Furthermore, the app includes an SEO rich snippet for Google search, helping to improve the visibility of the FAQs and drive organic traffic to the merchant's website.

Overall, the Product FAQ app is a powerful tool for enhancing the customer experience and building trust. By providing clear and personalized FAQs, merchants can address customer concerns, improve product understanding, and ultimately grow their business.

💬 What merchants say

Based on the user reviews, merchants highlight the app's ability to help answer customer questions and provide legitimacy and trust. They find the app easy to use and appreciate the quick and helpful support from the team. One merchant specifically praises the customer support team for their courteous and prompt responses. They also mention that while the app could use some improvements, such as smaller text and more customization options, the customer support team is always available to help with any concerns. Overall, merchants find this app to be a valuable tool for addressing customer inquiries and building trust, with the added benefit of being free to use.
Widgetic (FAQ Accordion)

Organize your frequently asked questions into an easy-to-use accordion format

⭐️ 4.0 (2 reviews) Free plan available

🔍 Overview of features

This app allows merchants to organize their frequently asked questions into an easy-to-use accordion format. By providing customers with a clear and concise way to find information, the app can help reduce the number of support requests and increase customer satisfaction.

The app is particularly beneficial for merchants with complex products, services, or policies as it solves the problem of customers struggling to find answers to their questions. By streamlining the shopping experience, merchants can improve customer engagement and conversion rates.

Key features of the app include a customizable user interface, allowing merchants to match the app's appearance to their website using a visual editor. Additionally, merchants can choose to automatically open all items, the first one, or none of them, providing further customization options.

Overall, this app can help merchants improve their customer support experience, increase customer satisfaction, and ultimately grow their business by providing an efficient and streamlined shopping experience.

💬 What merchants say

Merchants generally have positive feedback about this FAQ app. They appreciate the value it offers for the price of the paid version, noting its customization options and user-friendly interface. Some merchants mention that the app seamlessly integrates with their website's presentation style and color scheme. However, a few users have some minor concerns. One of the main issues mentioned is that the widget takes a couple of seconds to load, which could be improved for a smoother user experience. Additionally, the app only allows for one hyperlink per answer and does not provide the option to customize the link name, which some merchants find limiting. Another minor drawback mentioned is that the app's logo partially covers the icon of the last tab in the free version, which can give a slightly unprofessional appearance. Overall, merchants find this app to be a good choice for adding tabs to product descriptions and appreciate its customization options, but there are some minor areas for improvement.
SlimFAQ

SlimFAQ makes it simple to create an FAQ for your website.

⭐️ 3.0 (3 reviews) Free plan available

🔍 Overview of features

SlimFAQ is an app that simplifies the process of creating and accessing FAQs for your website. With SlimFAQ, you can create multiple FAQs and integrate them with platforms like Shopify, WordPress, and Intercom, or by simply copying and pasting a code snippet. This allows you to provide helpful information to your customers and improve their overall experience.

One of the key features of SlimFAQ is its ability to customize each FAQ to match your brand. You can add your own domain and logo, ensuring that the FAQs seamlessly blend with the rest of your website. This helps to maintain a consistent and professional appearance.

SlimFAQ also offers contact form and Intercom integration, allowing customers to easily get in touch with you if they have any further questions or need assistance. This helps to improve customer support and build trust with your customers.

Additionally, SlimFAQ is compatible with native apps for iOS and Android devices, making it easy for customers to access the FAQs on mobile devices.

Overall, SlimFAQ simplifies the process of creating and accessing FAQs, helps to maintain a consistent brand image, improves customer support, and enhances the overall customer experience.

💬 What merchants say

Based on the user reviews, individual merchants highlight the ease of set up and use of this app. They appreciate the clean user interface and quick integration. However, there are some concerns raised by users. One merchant mentions that when maximizing the app, it becomes too big and overlaps important content on their page. They also express frustration in not being able to minimize it without reloading the page. Another issue mentioned is the inability to justify text and the app not properly saving/displaying HTML code, which leads to the actual code being shown to customers instead of formatted text. The merchant requests these issues to be fixed promptly. Overall, while some merchants find the app easy to use and efficient, there are significant issues with size and formatting that need to be addressed for a better user experience.
Fancy FAQ

⭐️ 2.7 (6 reviews) Free plan available

🔍 Overview of features

Fancy FAQ App is a must-have app for any Shopify merchant looking to improve their customer support and increase conversions. It allows you to create a convenient and well-built FAQ page or section on your website.

The app saves your customers' time by providing instant answers to their questions, reducing doubts, and inspiring trust. This, in turn, leads to greater conversions as customers can find the information they need quickly and easily.

By providing ready answers to frequently asked questions, Fancy FAQ App also helps reduce the number of queries sent to your support team. This results in a reduction of customer support expenses, saving you time and resources.

With Fancy FAQ App, you can customize the design and layout of your FAQ page to match your brand's aesthetics. The app is easy to use and requires no coding knowledge, making it accessible for merchants of all skill levels.

In summary, Fancy FAQ App is an essential tool for improving customer experience, reducing support costs, and driving conversions on your Shopify store.

💬 What merchants say

Based on the user reviews, individual merchants highlight several issues with this app. One user mentioned that they were unhappy with the preview as it didn't closely match their website's appearance. They also expressed frustration with the lack of response from the support team when seeking help with design and font issues. Another merchant reported that the app deleted all of their store's pages without any explanation or solution provided. They were very disappointed with this experience. Another user mentioned that they tried contacting the app for support multiple times but never received a response. They found it frustrating to pay for a service without any customer support.

Overall, the app receives negative feedback from these reviews. Merchants express disappointment with the lack of response and support from the app's team. Some also mention issues with the app's functionality, such as pages being deleted without warning. While the app may offer good value on paper, these issues and the lack of customer service make it a difficult choice for merchants.
RoundView ‑Live chat + Chatbot

⭐️ 1.0 (1 review) Free plan available. 14-day free trial.

🔍 Overview of features

RoundView is an AI-based sales and customer support tool that can greatly enhance the customer journey and help merchants grow their business.

The most important features of RoundView include:
1. Proactive chat triggers: Merchants can improve conversion rates by engaging with customers at the right moment using automated chat triggers. This helps in providing real-time assistance and addressing customer concerns, ultimately leading to higher conversions.

2. Automated reminders for cart abandonment: RoundView can help reduce cart abandonment rates by sending automated reminders to customers who have left items in their cart without completing the purchase. This helps in reminding customers about their abandoned carts and encourages them to complete their purchase.

3. Exit-intent triggers: By using exit-intent triggers, merchants can reduce the bounce rate on their website. RoundView detects when a user is about to leave the site and displays a targeted message or offer to encourage them to stay or make a purchase.

4. Product finder feature: RoundView can recommend personalized products to customers based on their preferences and browsing behavior. This feature helps in increasing customer engagement and driving more sales by offering tailored product recommendations.

By utilizing these features, RoundView enables merchants to provide outstanding support to their customers, improve conversions, reduce cart abandonment, decrease bounce rates, and increase customer retention. Overall, RoundView is a valuable app for any Shopify business looking to enhance their customer journey and grow their business.

💬 What merchants say

One merchant expressed frustration with the app, stating that it did not work at all for them. They mentioned that despite setting everything up and toggling on the widget for live chat, nothing appeared on their store. This suggests that the app may have some technical issues that need to be addressed.

Overall, the user reviews for this app are limited, but the one review available highlights a major problem with functionality. It is important for merchants to have reliable and functional apps to enhance their customer experience, and if this app is not delivering on that front, it may not be the best choice for merchants looking for a live chat solution. Potential users should consider alternative options that have more positive feedback and a proven track record of success.
Globo Customer Service Chat

Globo adds a live chat to your store to help manage customer support.

⭐️ 0.0 (0 reviews) Price: Free

🔍 Overview of features

The most important features of the Globo app are the ability to add a live chat to your store and the option to answer customer messages in real-time or later.

Adding a live chat to your store can greatly improve customer support and increase customer satisfaction. With the chat bubble icon located conveniently in the bottom right corner, customers can easily message you with any questions or concerns they may have.

The real-time chat feature allows you to provide immediate assistance to customers who are currently online, while the option to answer messages later ensures that no customer inquiries are left unanswered. Customers will also be notified by email when you respond to their messages, ensuring that they are kept informed and engaged.

Additionally, the Globo app offers multi-language live translation, which can be a valuable feature for merchants who have customers from different countries or who speak different languages. This helps to break down barriers in communication and allows you to provide support to a wider range of customers.

Overall, the Globo app can help a merchant grow their business by providing efficient and effective customer support, improving customer satisfaction, and expanding their reach to customers from different linguistic backgrounds.
Faqtastic

⭐️ 0.0 (0 reviews) Free plan available

🔍 Overview of features

The Faqtastic app is a powerful tool that can help merchants improve customer service, reduce support costs, and boost their SEO.

One of the key features of Faqtastic is the ability to create clean, organized, and easy-to-use Frequently Asked Questions (FAQs) sections for your Shopify store. The app allows you to create collapsible questions and answers, making it easy for customers to navigate and find the information they need.

In addition, Faqtastic is built for Search Engine Optimization (SEO). The app automatically makes your FAQ questions and answers eligible to be included in Google's "rich results" snippets that appear above normal search results. This can greatly increase your store's visibility and drive more organic traffic to your site.

Another benefit of Faqtastic is the drag-and-drop placement feature, which allows you to easily add your FAQs into your site templates. This ensures that the FAQs seamlessly integrate with the overall design of your store and provide a seamless user experience.

By implementing Faqtastic, merchants can enhance their customer service, reduce support costs, and improve their SEO, ultimately leading to increased sales and growth for their business.
WS Questions

Inscrease you conversion rate by enhancing product descriptions. Add Q/A to your product pages.

⭐️ 0.0 (0 reviews) $4.99/month. 7-day free trial.

🔍 Overview of features

The WS Questions app is a great tool for enhancing product descriptions and improving conversion rates. It allows merchants to add an accordion-style FAQ section on each product page, providing customers with easy access to additional information about the product.

One of the most important features of this app is the ability to add unlimited questions and answers to products. This means that merchants can address common customer concerns and provide detailed information that can help potential buyers make informed purchasing decisions.

Another key feature is that WS Questions is integrated with all themes, making it compatible with any store design. This ensures a seamless user experience for customers, regardless of the theme used.

Lastly, the app is compatible with all devices, including mobile and desktop. With the increasing number of shoppers using mobile devices, having a responsive and mobile-friendly FAQ section can greatly improve the customer experience and ultimately lead to higher conversion rates.

Overall, WS Questions is a valuable tool for merchants looking to enhance their product descriptions and improve conversion rates. By providing customers with easy access to additional information, this app can help boost customer confidence and increase sales.
WhatsApp Widget By Conceptive

Empow website/store users to instantly contact you for getting an online chat via Whatsapp chat app.

⭐️ 0.0 (0 reviews) Price: Free

🔍 Overview of features

The most important features of the app are:

1. WhatsApp Chat Widget: The app provides a responsive WhatsApp icon, button, and chat widget that improves the customer experience. This allows customers to easily contact the merchant for support or inquiries, enhancing customer engagement and potentially leading to increased sales.

2. Customization: The app allows easy customization of the WhatsApp button's title, image, and position to match the store's branding. This ensures a cohesive and professional look for the chat feature.

3. Multiple Agent Management: The app enables precise management of multiple agents, each with designated online and offline slots. This helps minimize unanswered queries and provides efficient support to customers.

4. Easy Installation: The app is simple and easy to install, requiring no coding skills. Merchants can set it up and go live within minutes, without any technical hassle.

5. Desktop and Mobile Support: The app facilitates seamless user contact and chat management on both desktop and mobile devices. This ensures that customers can reach out to the merchant from any platform, enhancing accessibility and convenience.

Overall, this app can help a merchant grow their business by providing swift and reliable customer service through WhatsApp, improving customer engagement, and potentially increasing sales.
Ask a question

Let customers ask questions Lower will be the Customer’s doubts/confusion, higher will be the sales.

⭐️ 0.0 (0 reviews) $15/month. 7-day free trial. Additional charges may apply.

🔍 Overview of features

The Ask A Question app is a valuable tool for merchants looking to enhance their customer service and increase sales. The app allows customers to ask any questions they may have about a product, helping to alleviate doubts and confusion. By providing a seamless way for customers to engage with the merchant, the app creates a reliable and trustworthy shopping experience.

Key features of the app include the ability for the merchant to view the conversation history with customers, allowing for better tracking and management of customer inquiries. The app also allows the merchant to convert commonly asked questions into an FAQ section on the product page, further assisting customers in finding the information they need.

In addition, the app allows the merchant to configure the emails sent to customers, ensuring that communication is clear and consistent. The merchant also receives email notifications for all questions asked by customers, allowing for prompt responses and improved customer service.

By providing a platform for customers to ask questions and receive timely and accurate responses, the Ask A Question app helps merchants build trust with their customers, leading to increased sales and customer satisfaction.
Nayra Product FAQ

Install Nayra Product FAQ, Using this App you can make Text FAQ, Video FAQ & Product FAQ

⭐️ 0.0 (0 reviews) $7.99/month. 7-day free trial.

🔍 Overview of features

The Nayra Product FAQ app allows merchants to easily create FAQ pages with three types of FAQs: Text, Video, and Product. This app offers a user-friendly and efficient solution for creating both single and multiple FAQs within minutes.

The most important features of this app include:

1. Informative FAQ page: Having an informative FAQ page helps customers find answers to their questions quickly and easily, reducing the need for customer service inquiries. This can improve the overall customer experience and increase customer satisfaction.

2. Display store, product, shipping & handling related queries: The app allows merchants to display frequently asked questions related to their store, products, shipping, and handling. By providing answers to common queries, merchants can alleviate customer concerns and boost trust in their brand.

3. Create three types of FAQs: The app enables merchants to create three types of FAQs: Text, Video, and Product. This flexibility allows them to provide detailed explanations through text, visual demonstrations with videos, and specific details about their products.

By using the Nayra Product FAQ app, merchants can enhance their customer support, improve the shopping experience, and ultimately grow their business by increasing customer satisfaction and trust.
OC Product Enquiry

Our Inquiry App comes equipped with a range of features tailored to enhance customer engagement

⭐️ 0.0 (0 reviews) $1.99/month. 5-day free trial.

🔍 Overview of features

The most important features of the Inquiry App are its user-friendly interface, analytics and reporting, real-time notifications, and search functionality.

The user-friendly interface allows merchants to easily integrate the app with their existing store, making it seamless for customers to interact with and submit product inquiries. This can help improve customer satisfaction and engagement, leading to increased sales.

The analytics and reporting feature provides merchants with valuable insights on customer inquiries, allowing them to track trends, identify popular products, and make data-driven decisions to optimize their sales performance.

Real-time notifications ensure that merchants can promptly respond to customer inquiries, enhancing customer service and building trust with potential buyers. This feature also helps merchants stay on top of incoming inquiries and avoid missing any important messages.

The search functionality enables customers to quickly find the products they are interested in, making it easier for them to inquire about specific items. This can help streamline the inquiry process and improve the overall shopping experience, ultimately leading to increased conversions and sales for the merchant.
AI Shopping Assistant by GPT4

24/7 AI Shopping Assistant by GetAnswer. Boosts sales, manages orders, and talks in multi languages.

⭐️ 0.0 (0 reviews) From $79/month. 14-day free trial. Additional charges may apply.

🔍 Overview of features

The 24/7 AI Shopping Assistant by GetAnswer is a powerful app that can help merchants grow their business in several ways.

Firstly, the app offers AI customer interaction, allowing it to handle inquiries from customers and make personalized product recommendations. This not only improves customer service but also increases the chances of making a sale.

Secondly, the app provides order management capabilities, including tracking orders, managing cancellations, and processing refunds. This streamlines the backend operations of the business and reduces the workload on the merchant.

Additionally, the AI shopping assistant aids customers in adding items to their cart and facilitates a smooth checkout process. This improves the overall shopping experience and reduces cart abandonment rates.

Furthermore, the app enhances operational efficiency by reducing the load on the service team and enabling quicker responses to customer inquiries.

Lastly, the AI shopping assistant personalizes the shopping journey for customers, boosting conversions and ultimately increasing revenue for the merchant.

Overall, the 24/7 AI Shopping Assistant by GetAnswer is a must-have app for merchants looking to automate tasks, reduce workload, elevate customer satisfaction, and drive higher conversion rates.
Self‑service FAQ & Help Center

⭐️ 0.0 (0 reviews) Price: Free

🔍 Overview of features

Knowledge Assistant is a powerful app that can greatly benefit eCommerce businesses, business fronts, and event websites. The app uses advanced technologies like Natural Language Processing (NLP) and Artificial Intelligence (AI) to provide instant and accurate answers to frequently asked questions.

By implementing Knowledge Assistant, merchants can greatly improve their customer experience. Website visitors can quickly and easily find answers to their questions without having to navigate through multiple pages or contact customer support. This not only saves time for the customers but also creates a more efficient and seamless experience for them.

Additionally, Knowledge Assistant is a self-learning platform that continuously improves its responses based on customer input. This means that as more visitors use the app and provide feedback, the app becomes smarter and more accurate in providing relevant answers. This self-learning capability ensures that the app stays up-to-date with customer needs and preferences.

Overall, Knowledge Assistant can help merchants grow their business by enhancing customer satisfaction, reducing support inquiries, and improving overall efficiency. With its advanced technology and self-learning capabilities, this app is a valuable tool for any business looking to provide exceptional customer support.
よくある質問どこでも挿入｜リテリア FAQ

よくある質問（FAQ）セクションを導入して購買意欲UP！

⭐️ 0.0 (0 reviews) $4.99/month. 7-day free trial.

🔍 Overview of features

The "リテリア FAQ" app allows merchants to easily add a frequently asked questions (FAQ) section to their online store without any coding required. By using this app, merchants can create a customized FAQ that suits their preferences, helping to address customer concerns and increase conversion rates.

Key features of the app include:

1. No coding required: The app is designed to be user-friendly, allowing anyone to easily install it and add the app block to their page without any coding knowledge.

2. Customization options: Merchants can customize various elements such as text size, color, font weight, and icon type to match their desired design aesthetic.

3. Real-time editing: The app provides a theme editor that allows merchants to customize the design while previewing changes in real-time, ensuring a visually appealing FAQ section.

4. Japanese language support: Designed by Japanese engineers for Japanese users, the app is fully compatible with the Japanese language. Even merchants who are new to Shopify can confidently use the app.

5. Compatibility with Online Store 2.0: The app is specifically designed for Online Store 2.0 and is less likely to interfere with theme code or other apps, ensuring a safe and reliable user experience.

By adding an FAQ section to their online store, merchants can provide valuable information to customers, alleviate concerns, and ultimately improve conversion rates.
ShopQA ‑ Question And Answers

Interact With Your Customers & Boost Traffic

⭐️ 0.0 (0 reviews) $1.99/month. 7-day free trial.

🔍 Overview of features

The most important features of this app are the ability to interact with customers and boost traffic to your store.

The app offers two types of layouts - Accordion View and List View - for displaying questions and answers. Customers can ask questions directly through the app, and as a merchant, you can provide answers to them. This creates a platform for communication and engagement with your customers, which is essential for building relationships and improving customer satisfaction.

The customizable layout feature allows you to design the appearance of the Q&A section to match your brand and store theme. This helps create a seamless and consistent customer experience.

Additionally, the app provides options to create, edit, and delete actions for managing the questions and answers. You can set the status of the Q&A section to either activate or deactivate it based on your preference.

By using this app, you can effectively interact with your customers, address their queries, and provide valuable information. This engagement can lead to increased customer trust, loyalty, and ultimately, business growth. Moreover, the ability to customize the layout and manage the Q&A section efficiently helps enhance the overall user experience on your store.
HelpMate ‑ FAQ & Help Center

Improves user convenience by adding a help button to the store. It reduces support and tickets.

⭐️ 0.0 (0 reviews) Price: Free

🔍 Overview of features

The "HelpMate - FAQ & Help Center" app is a valuable tool for merchants looking to improve user convenience and reduce support demands. By adding a floating button to the storefront, customers can easily access frequently asked questions with just one click. This saves time for both merchants and customers by providing quick solutions to common inquiries.

By placing common FAQs and their answers within the app, merchants can efficiently help their clients without the need for additional support calls or tickets. This not only reduces the workload for the merchant but also minimizes the time and effort customers need to invest in resolving their queries.

Overall, the "HelpMate - FAQ & Help Center" app helps merchants improve user experience, reduce support demands, and enhance customer satisfaction by providing a convenient and accessible help center within their store.
cubexican‑faq

Create and manage FAQs on your storefront Use different FAQ dynamic designs on your storefront

⭐️ 0.0 (0 reviews) From $2.99/month. 7-day free trial.

🔍 Overview of features

The cubexican-faq app allows merchants to easily create and manage FAQs on their storefront. One of the key features is the ability to add FAQs to any page of the store that accepts 2.0 theme app blocks, giving merchants more flexibility in where they display their FAQs.

The app also offers different FAQ dynamic designs, allowing merchants to customize the style settings and create their own designs. This is a great way to set their store apart from competitors and create a unique and professional look.

In addition to the design features, cubexican-faq also offers SEO Booster Extension, which allows merchants to inject important meta tags. This can help improve their SEO strategies and make their store more discoverable to potential customers.

Other important features of the app include the ability to order questions based on the number of clicks, allowing merchants to feature the most popular FAQs at the top. The app also offers rich text integration, allowing merchants to use bold, cursive, quotes, and code in their questions. Lastly, the app allows merchants to group up to three FAQs on the same page with the TABs theme app block extension, making it easier for customers to navigate and find the information they need.

Overall, cubexican-faq is a comprehensive app that can help merchants effectively manage their FAQs, enhance their store's design, and improve their SEO strategies, ultimately leading to the growth of their business.
ProductFAQ Magic

ProductFAQ Magic: AI-driven FAQs for products. Address customer doubts and enhance their experience.

⭐️ 0.0 (0 reviews) Price: Free

🔍 Overview of features

ProductFAQ Magic is an AI-driven app that helps address customer queries and enhance the shopping experience. With its dynamic FAQ creation feature, the app instantly crafts relevant product questions and answers, saving store owners the time and effort of manually answering repetitive queries.

The app's smart contextual understanding allows store owners to feed store-specific details, ensuring that the generated responses are refined and accurate. This not only reduces the number of repetitive questions but also gives shoppers confidence in their purchasing decisions.

Additionally, ProductFAQ Magic offers bulk FAQ approval, allowing store owners to quickly approve all product FAQs with just one click. This feature saves even more time and streamlines the process of managing customer queries.

By automating the process of answering common questions, ProductFAQ Magic helps store owners provide a smoother and more informed online shopping experience for their customers. This, in turn, can lead to increased customer satisfaction, improved conversion rates, and ultimately, growth in their business.
Accordion EliteTabs & FAQ

Create accordion information and/or faq easily for better conversion.

⭐️ 0.0 (0 reviews) $5/month. 3-day free trial.

🔍 Overview of features

The Accordion Information and FAQ app allows merchants to easily create accordion-style information and FAQ sections on their store's product pages. By reorganizing the layout of product descriptions and adding questions, answers, icons, and other information, merchants can improve the user experience and increase conversion rates.

This app helps merchants showcase important information about their products in a visually appealing way, making it easier for customers to find key details and make purchasing decisions. By adding accordion tabs, merchants can organize information into easily digestible sections, making it more likely that customers will read and trust the content.

The app also provides the ability to highlight FAQs just below the "add to cart" button, making it convenient for customers to find answers to common questions before making a purchase. This can help reduce hesitation and increase sales instantly.

Additionally, the app is easy to use and can be installed and configured quickly, saving merchants time and effort. Overall, the Accordion Information and FAQ app is a valuable tool for improving the layout, user experience, and conversion rates of a merchant's store.
Miduoke

All-channel cross-border electricity online customer system

⭐️ 0.0 (0 reviews) Free to install. Additional charges may apply.

🔍 Overview of features

The Miduoke Enterprise Edition app is a powerful tool for merchants looking to expand their business across multiple channels. With support for websites, WeCom, Wechat Official Account, Mini programs, Weibo, Douyin, Facebook, LINE, and more, this app enables cross-channel customer tracking and engagement.

One of the key features of this app is its AI intelligent customer service, which allows merchants to provide quick and efficient support to their visitors and customers. This can help improve the conversion rate by establishing a communication bridge and addressing customer inquiries in a timely manner.

The CRM management feature enables merchants to effectively manage customer data and interactions across different channels. They can track customer behavior and preferences, allowing for more personalized marketing and customer service.

The app also offers intelligent dialogue distribution and intelligent work order management, making it easier for merchants to handle customer inquiries and requests efficiently.

Additionally, the app provides features like historical record and automatic translation, further enhancing the customer experience and communication process.

Overall, the Miduoke Enterprise Edition app is a comprehensive solution for merchants looking to grow their business across various channels, streamline customer communication, and improve customer satisfaction.
AI Shopping Assistant by GPT4

24/7 AI Shopping Assistant by GetAnswer. Boosts sales, manages orders, and talks in multi languages.

⭐️ 0.0 (0 reviews) From $79/month. 14-day free trial. Additional charges may apply.

🔍 Overview of features

The 24/7 AI Shopping Assistant by GetAnswer is a powerful tool that can help merchants grow their business in several ways.

Firstly, the app offers AI Customer Interaction, allowing the AI to handle customer inquiries and recommend products. This frees up the merchant's time and helps customers find the products they are looking for, potentially leading to more sales.

Secondly, the app provides Order Management capabilities, allowing the AI to track and manage orders, cancellations, and refunds. This streamlines the order process and ensures efficient customer service.

Additionally, the Shopping Assistance feature aids customers in adding items to their cart and facilitates a smooth checkout process. This can help reduce cart abandonment and increase conversion rates.

By automating tasks and reducing the workload on the merchant, the app improves operational efficiency. This means quicker responses to customer inquiries and a reduced service team load.

Finally, the app acts as a Conversion Booster by personalizing the shopping journey for customers. By offering personalized shopping experiences in multiple languages, the AI shopping assistant enhances customer satisfaction and increases the likelihood of conversions.

Overall, the 24/7 AI Shopping Assistant by GetAnswer is a valuable app for merchants looking to automate tasks, reduce workload, and elevate customer satisfaction, all of which can lead to higher conversion rates and increased revenue.
Accordions & Tabs Builder, FAQ

Simplify the UX by creating unique and custom tabs and faqs to harmonize your store content

⭐️ 0.0 (0 reviews) From $10.90/month. 3-day free trial.

🔍 Overview of features

This app offers a versatile builder for creating custom tabs and FAQs to improve the user experience and optimize store content. Merchants can customize backgrounds, borders, and adjust the display on mobile and desktop. They can also add unlimited content to create attractive and unique sections.

By utilizing this app, merchants can simplify their UX and improve the overall navigation of their store. This can lead to increased conversion rates as customers can easily find the information they need. Additionally, by providing a clear and organized presentation of content, merchants can decrease the need for customer support.

The app is easy to use and integrate, making it suitable for merchants of all experience levels. It offers more than just a FAQ by providing an innovative tab builder that enhances the store's appearance and functionality.

Overall, this app can help a merchant grow their business by enhancing the user experience, increasing conversion rates, and reducing customer support needs.
Pixlee TurnTo Reviews, Q&A

Industry-leading Ratings & Reviews suite designed to collect customer feedback for ecommerce sites.

⭐️ 0.0 (0 reviews) Free to install. Additional charges may apply.

🔍 Overview of features

Pixlee TurnTo is an industry-leading Ratings & Reviews suite designed to collect customer feedback for ecommerce sites. It offers four products: Ratings & Reviews, Community Q&A, Visual Reviews, and Checkout Comments. These products help improve site SEO and provide shoppers with information from trusted sources, leading to increased traffic and better conversions for ecommerce sites.

One of the most important features of Pixlee TurnTo is its ability to add valuable, customer-supplied content to product detail pages. This helps merchants showcase social proof and build trust with potential customers. Additionally, the app provides optimized Javascript bundles for faster page load speed and higher conversions, ensuring a seamless user experience.

Another key feature is the app's ability to improve organic SEO by collecting keyword-laden customer feedback automatically. This helps merchants rank higher in search engine results and attract more organic traffic to their site.

Lastly, Pixlee TurnTo is compatible with Shopify’s Online Store 2.0 blocks, making implementation smooth and easy for merchants using the latest version of Shopify.

Overall, Pixlee TurnTo is a powerful tool for ecommerce merchants looking to collect customer feedback, enhance their site's SEO, and increase conversions.
Notice ‑ FAQ, Blog & Doc

Notice helps to create and implement FAQ, documentation or blog in any web or mobile applications.

⭐️ 0.0 (0 reviews) Price: Free

🔍 Overview of features

Notice is an app that helps merchants create and implement FAQs, documentation, and blogs in their web or mobile applications. With Notice, merchants can centralize their content creation, management, and translation, saving time and energy. The app provides ready-to-use templates and AI assistance, allowing merchants to create FAQs, blogs, wikis, terms, and more quickly and easily.

One of the key features of Notice is its collaborative tool, which enables merchants to create content with their team and get insights about their users. The app also offers AI assistance, allowing merchants to improve their content and make it more user-friendly.

Notice also helps merchants enrich their content by automatically improving SEO. This means that their content will take up more space in search results, increasing their visibility and driving more traffic to their website or app. Additionally, Notice allows merchants to translate their content into over 100 languages, helping them reach a global audience.

The app also provides an analytics dashboard, giving merchants insights into their users' behavior and helping them make data-driven decisions to further optimize their content.

Overall, Notice is a powerful tool for merchants to create, manage, and optimize their content, saving time, improving SEO, reaching a global audience, and gaining insights into user behavior to grow their business.
Common Ninja FAQ

Create a friendly FAQ page with a simple, feature-rich editor.

⭐️ 0.0 (0 reviews) Free plan available

🔍 Overview of features

The Common Ninja FAQ Page app offers a simple, feature-rich editor that allows merchants to create an FAQ (Frequently Asked Questions) page for their store. The app allows for easy customization of the FAQ page, including the ability to change the order of questions and add navigation features.

One important feature of the app is the ability to group FAQ questions into categories, allowing for better organization and navigation for customers. Additionally, the app includes a search field that enables customers to easily find answers to their specific questions.

Another important feature is the selection of stunning templates that can be applied to the FAQ section, giving it a visually appealing and professional look. The app also offers rich styling options and fully customizable design features, allowing merchants to match the FAQ page with their store's branding.

Overall, the Common Ninja FAQ Page app provides merchants with an easy-to-use and customizable solution for creating an FAQ page that can improve customer experience, reduce support inquiries, and ultimately help grow their business.

Best FAQ Shopify Apps in 2023

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