38 Best FAQ Shopify Apps in 2024

Avada WhatsApp Chat, FAQ Page

Avada Help Center/ WhatsApp/Help desk helps you to support, easy to live chat and order tracking

⭐️ 5.0 (1,342 reviews)

🔍 Overview of features

The Avada Help Center/WhatsApp/Help desk app offers several important features for merchants. Firstly, it integrates with WhatsApp, allowing customers to easily contact the store for support and assistance. This personalized contact option helps build trust and reduces support time.

The app also includes a smart FAQ popup for customers, providing them with immediate answers to common questions. This improves the user experience, boosts conversion rates, and reduces cart abandonment.

One of the standout features of the app is the instant order tracking functionality. Customers can easily track their parcels without having to ask the store for updates. This not only saves time for both the customer and the merchant but also enhances customer satisfaction.

Overall, the Avada Help Center/WhatsApp/Help desk app helps merchants automate their support processes, provide personalized assistance, and improve customer satisfaction. By streamlining support and offering convenient contact options, the app can contribute to increased sales and business growth.

💬 What merchants say

Based on the user reviews, merchants highlight the app's free functionality, such as the FAQs, FAQ categories, and FAQ page. They appreciate the ease of setup and the helpful customer support, particularly the quick responses from Emily, who is knowledgeable and efficient in addressing their needs. Some users mention that they would like the app to have a built-in live chat feature. Overall, merchants are satisfied with the app, especially considering that it is free and suitable for their first shop. They appreciate the comprehensive and user-friendly FAQ section, which covers various topics and helps them navigate the app's features. The app's developers' commitment to providing an excellent user experience is evident in the well-designed FAQs and the exceptional customer support provided by Emily. Merchants highly recommend this app for its ease of use and great customer support.
FAQ Page & Help Center HQ

Help Center HQ allows you to add a help center or FAQ page to your store in just a few minutes.

⭐️ 5.0 (30 reviews) $19.99/month. 7-day free trial.

🔍 Overview of features

Help Center HQ is an app that allows merchants to easily add a help center or FAQ page to their Shopify store. By having a comprehensive help center, merchants can answer customer questions and provide support without the need for direct communication. This can save time and resources for the merchant.

One of the key features of Help Center HQ is the insta-search function, which allows users to find answers instantly as they type their question. This ensures a quick and efficient customer experience.

The app also provides a powerful editor, making it easy for merchants to write help articles and create a FAQ page. This saves time and effort in creating informative and well-organized content.

With Help Center HQ, merchants can customize their help center to fit their store and brand. This helps in maintaining a consistent and cohesive customer experience.

Additionally, the app allows for seamless integration, allowing merchants to manage their help center from the same familiar dashboard they use for their Shopify store.

Furthermore, Help Center HQ provides the ability to collect customer feedback through simple emojis. This helps merchants understand customer satisfaction and identify areas for improvement.

Overall, Help Center HQ is a valuable app for merchants looking to provide efficient customer support and streamline their help center or FAQ page.

💬 What merchants say

The majority of merchants highlight the app's excellent customer support. They mention that the support team is responsive, fast, and helpful in resolving any issues or modifications they need. Merchants appreciate the app's modern and functional design, and they find it easy to use. Overall, merchants highly recommend this app due to its great support, modern design, and effective functionality.
Video FAQ

Boost Sales with FAQ. Answer FAQs on video. Directly from your store. Easy.

⭐️ 5.0 (4 reviews) Free plan available

🔍 Overview of features

Video FAQ is an app that helps boost sales by providing customers with the answers they need to make a purchase. With this app, merchants can easily record video answers to frequently asked questions and instantly add them to any page on their online store using user-friendly web embeds.

By providing video answers to FAQs, merchants can influence shoppers to make purchases, support their customers faster, and build customer loyalty. Additionally, Video FAQ comes with robust analytics that allow merchants to track the impact their FAQ videos are having on their sales, providing valuable insights into customer behavior and preferences.

Some other key features of Video FAQ include the ability to easily record video answers in minutes, automatic video SEO to amplify the visibility of the videos, customization options to match the app with the merchant's brand, and the ability to assign team members or customers to record video answers. Merchants can also access real-time reports that show video data, helping them to measure the effectiveness of their FAQ videos and make data-driven decisions to grow their business.

💬 What merchants say

Merchants highlight the ease of use and effectiveness of this app. They appreciate the prompting and auto-subtitles feature, which makes it easy to record videos even for those who are not comfortable with video recording. The analytics provided by the app are also highly praised, as they allow merchants to see exactly who watched their videos and the impact it had on their store. The support team and staff are also mentioned positively, emphasizing their helpfulness. Some merchants mention that they decided to go a different direction due to their specific field of work, but overall, the software is described as working well. Adding the app to their site is mentioned as being simple and customizable to fit their brand. The auto captioning feature is also highlighted and appreciated. In summary, this app is highly praised for its ease of use, effectiveness, analytics, and support team.
zenshop ‑ Helpdesk & Messenger

zenshop is a customer support Helpdesk built entirely for fast growing shops.

⭐️ 5.0 (2 reviews) Free plan available

🔍 Overview of features

The zenshop app is a customer support solution specifically designed for e-commerce businesses. It focuses on integrating the shopping experience with customer support to provide a personalized and impactful conversation.

One of the key features of zenshop is the ability to automate replies to customers using a fast reply and template system. This saves time and ensures that customers receive prompt responses. Additionally, the app allows you to display frequently answered questions directly in the Helpdesk Messenger, reducing the need for repetitive inquiries.

Another important feature is the built-in email system, which enables your team to share a common inbox. This promotes collaboration and streamlines communication, ensuring that all customer queries are addressed efficiently.

By using zenshop, merchants can enhance their customer support capabilities, resulting in improved customer satisfaction and loyalty. This, in turn, can lead to increased sales and business growth.

💬 What merchants say

The individual user highlights for this app include the extensive range of features it offers and the affordable price compared to other similar apps. One merchant mentions using the app for months and recommends it to others, stating that they now use it for all of their Shopify stores. They rate it 5 stars without any hesitation.

In summary, merchants have praised this app as the best they have ever used. They appreciate the abundance of features it provides and find the price to be more affordable compared to other options. One merchant has been using the app for months and highly recommends it to others. Overall, the app has received positive feedback and a 5-star rating from satisfied users.
Post Purchase FAQ

Answer common customer questions with a Custom FAQ on your order Confirmation page

⭐️ 5.0 (2 reviews) Free plan available. 15-day free trial.

🔍 Overview of features

The Custom FAQ app allows merchants to answer customer questions on their order confirmation page, providing an amazing order experience for customers. The app offers a fully customizable and updatable FAQ section that can be displayed on the order success page.

By setting up a custom FAQ, merchants can address common customer questions and provide relevant information that can help reduce customer inquiries and support tickets. This saves time for both the merchant and the customer, resulting in a smoother post-purchase experience.

Additionally, the app allows merchants to track view data for their FAQ and the popularity of certain questions. This data can provide valuable insights into customer behavior and preferences, helping merchants further optimize their FAQ section to better meet customer needs.

The best part is that the FAQ section is automatically added to the order success page with no additional work required from the merchant. This means that merchants can quickly and easily enhance their order confirmation page without having to spend extra time or resources on development.

Overall, the Custom FAQ app helps merchants improve customer satisfaction, reduce support inquiries, and create a more streamlined post-purchase experience, ultimately contributing to the growth of their business.

💬 What merchants say

Individual users highlight that this app is easy to use and allows them to provide additional information to customers about the order process. They appreciate that it gives them more confidence that customers have all the necessary information and understand the process. Users also mention that the app provides a nice and easy way to offer more information about the product to customers while they wait for its delivery.

Overall, this app is praised for its simplicity and effectiveness in providing merchants with the ability to give customers important information about their orders. It helps merchants increase customer confidence by ensuring that customers have a clear understanding of the order process and how to contact the merchant if needed. Additionally, the app is appreciated for its feature that allows merchants to provide additional information about the product to customers, enhancing the overall customer experience.
Product Q&A by Buddy Apps

App offers a feature that allows you to add own questions and answers directly on the product page

⭐️ 5.0 (2 reviews)

🔍 Overview of features

The most important feature of this app is its ability to allow merchants to add their own questions and answers directly on the product page. This feature is beneficial for merchants as it helps them provide their customers with valuable information and insights about their products.

By adding their own questions and answers, merchants can help customers make informed decisions and address any common queries or concerns. They can also provide tips and advice to enhance the customer experience.

This feature is crucial for growing a business as it improves customer satisfaction and trust. By providing detailed information and addressing customer questions directly on the product page, merchants can increase conversions and reduce customer support inquiries.

Additionally, the app is 100% responsive in all devices, ensuring a seamless experience for customers accessing the product page from desktop or mobile devices. This further enhances the customer experience and can contribute to business growth by attracting and retaining customers across different platforms.

💬 What merchants say

Merchants highlight the ease of use and quick setup of this app. They appreciate the immediate and friendly support provided by the developers. The fact that it is a one-time payment rather than a monthly subscription is also a standout feature for users. The "accordion" layout of the app is mentioned as a great addition to their store. Overall, merchants highly recommend this app for its simplicity, helpful support, and cost-effectiveness.
Super FAQs

Customer questions and answers wherever you want! Stop sending users to external FAQ pages.

⭐️ 5.0 (1 review) Free plan available. 7-day free trial.

🔍 Overview of features

Super FAQs is an app that allows you to display customer questions and answers directly on your product pages or any other desired location. This eliminates the need for customers to navigate to external FAQ pages, providing a seamless and convenient experience.

With Super FAQs, customers can submit their own questions if they can't find the information they're looking for. You can then answer these questions from an easy-to-use dashboard and choose to publish them for future customers to see. Additionally, you have the option to respond to the asker through email.

The app also offers features such as a helpfulness rating system, which allows customers to rate the usefulness of each question and answer. This can help other shoppers find the most helpful information quickly.

Furthermore, Super FAQs allows you to collect user emails, providing an opportunity for marketing purposes. You can also gain valuable insights into customer behavior and preferences through their searches within the FAQs.

Overall, Super FAQs enhances the customer experience, improves information accessibility, and helps you gather insights and potential leads for your business.

💬 What merchants say

The merchant highlights that the app has provided valuable insights into customer questions that were not covered in their FAQ section. They appreciate being able to address these queries and improve their customer service. The merchant plans to continue using the app and will provide further feedback in the future.

Overall, merchants find the app to be helpful and effective in providing insights into customer queries. It allows them to fill gaps in their knowledge about customer concerns and improve their customer service. The app is described as solid and the merchants plan to continue using it.
FAQ Page, Product FAQs SOLCODE

Provide instant answers to customer questions and improve user experience.

⭐️ 5.0 (1 review) $5.99/month. 30-day free trial.

🔍 Overview of features

This app provides instant answers to customer questions and improves the user experience on your Shopify store. It helps merchants transform their store with modern, user-friendly FAQ pages that cater to all customer needs. With this app, you can create product FAQs effortlessly and showcase them on your shop's app.

The app offers full customization control, allowing you to adjust fonts, colors, and styles to align perfectly with your brand. It also ensures lightning-fast loading times for your FAQs, guaranteeing that customers get answers quickly.

Some key features of the app include the ability to display FAQs on the home page or custom pages for maximum impact, matching FAQs to your store's design and brand identity, automatically generating and updating FAQs for timely and relevant information, and improving search engine visibility with optimized FAQ content.

By providing instant answers and improving the user experience, this app can help merchants build trust with their customers, reduce support inquiries, and ultimately grow their business.

💬 What merchants say

Merchants are praising this app for its ease of use and user-friendly interface. They highlight how it makes setup and management effortless, saving them time and effort. Additionally, the support team is highly praised as exceptional and the best in their experience. Merchants recommend this app not only for its usefulness but also for its outstanding support. Overall, this app is considered a game-changer by merchants, providing them with a seamless experience and exceptional customer service.
Variant Descriptions King

Product Description of Selected Variant | Tabs/Accordion in Product Description, FAQ Page & Sections

⭐️ 4.8 (102 reviews) Free plan available. 14-day free trial. Additional charges may apply.

🔍 Overview of features

The Tabs/Accordion in Product Description, FAQ Page & Sections app is a powerful tool that can help merchants organize and display product information in a user-friendly way. By using tabs or collapsible accordions, merchants can showcase different product details such as size chart info, color details, care instructions, and technical details for each variant.

The app allows merchants to add tabs and accordions to any page or theme section in their store, including the FAQ page, returns and privacy policy, shipping info, terms and conditions, and Q&A sections. This helps create a more organized and visually appealing layout for customers, making it easier for them to find the information they need.

By organizing long product descriptions in tabs and accordions, merchants can improve the customer experience and potentially increase sales. By providing detailed descriptions for every unique variant, merchants can minimize returns and customer support inquiries.

The app also offers customization options, allowing merchants to customize the look of the product tabs and accordions. Additionally, merchants can add product review tabs/accordions to showcase customer feedback.

Overall, the Tabs/Accordion in Product Description, FAQ Page & Sections app can help merchants improve their conversion rates, reduce returns, and enhance the overall customer experience.

💬 What merchants say

Based on the user reviews, merchants highlight the app's ability to solve a basic problem of showing different descriptions based on selected variants. They appreciate the assistance provided by the app's support team, particularly Shreya, in helping them set up and configure the app to work correctly. One user also mentions receiving helpful support from other team members such as Laxmikant, Utpal, and Shreya in fixing various issues on their product page. Overall, merchants are satisfied with the app's functionality and the support they receive, giving it a rating of 6 stars.
FAQify: FAQ page ‑ Product FAQ

Helps you easily and quickly build a beautiful FAQ page or Product FAQ, suit your store theme.

⭐️ 4.8 (65 reviews) Free plan available. 7-day free trial.

🔍 Overview of features

FAQify is an app that allows merchants to easily and quickly build a beautiful FAQ page that suits their store theme. Having a FAQ page or Help Center is crucial for business and product websites as it saves hours of sales calls or emails and helps potential buyers make decisions on their own, ultimately generating more sales and leads.

One of the key features of FAQify is its responsive design, ensuring that the FAQ page looks great and functions well on all devices. Additionally, the app uses ajax to add FAQ groups, questions, and answers without reloading the page, providing a seamless user experience.

Another important feature is the FAQ Schema markup, which helps improve the visibility of the FAQ page in search engine results, increasing organic traffic to the website.

The app also offers an easy-to-use editor that allows merchants to add FAQ content, images, and even embed videos. This enables them to create informative and visually appealing FAQs that support their customers throughout their buying journey.

Lastly, FAQify allows merchants to show FAQs anywhere on their store and even display different FAQs on different product pages, ensuring that customers have access to relevant information at all times.

Overall, FAQify is a valuable app for merchants looking to enhance their customer support, boost sales, and improve their website's user experience.

💬 What merchants say

The majority of merchants who reviewed FAQify highlight its ease of use and great support. One user mentions that they are not tech-savvy but never felt judged when seeking help from the support team. Another merchant appreciates that they can use the app for their general e-store FAQs as well as add FAQs to category and product pages. They also mention the helpfulness of the support team in finding solutions. However, one user expresses frustration that their FAQs are published on all product pages despite requesting it to be on only one specific product. Additionally, they mention that the app stalls when trying to publish.

In summary, merchants generally recommend FAQify for its user-friendly interface and responsive support. However, there may be some issues with the app's functionality, such as FAQs appearing on unintended product pages and potential stalling when publishing.
Detective FAQ Chat & Helpdesk

The Detective FAQ provides a complete FAQ solution. Create your offline customer support in minutes.

⭐️ 4.8 (37 reviews)

🔍 Overview of features

The Detective FAQ app is a complete FAQ solution that can help merchants reduce customer support by providing answers to their customers' questions in a way that is easily accessible. With the Help Desk widget, merchants can offer searchable FAQs, chat, and email support throughout their store, allowing customers to find answers to their questions quickly and efficiently.

One of the most important features of the app is the ability to create a static FAQ page where customers can find answers to all their questions. This helps to alleviate the need for constant customer support and allows merchants to focus on other aspects of their business.

Additionally, the app offers the option to add an FAQ to any product or collection, which can enhance customers' confidence in making a purchase. By addressing potential concerns or queries directly on the product page, merchants can increase conversions and drive more sales.

Overall, the Detective FAQ app is a valuable tool for any merchant looking to streamline their customer support and provide a seamless experience for their shoppers.

💬 What merchants say

Based on the user reviews, some merchants highlight that this app is not usable from Android mobile devices, specifically when using the tracking and contact us features of the floating widget. The keyboard causes the page to slide up, making it difficult to see where they are typing. However, other users praise the app for being simple to use and for having excellent customer support, even for the free package. One user mentions that the developer was responsive and helpful in tweaking the widget for mobile devices. Overall, merchants feel confident that this app will help improve their conversion rates and create a seamless user experience on their store.
RT: Instant FAQ, Help Center

Displays a list of frequently asked questions with the answers. Reduces the number of questions.

⭐️ 4.6 (86 reviews) Price: Free

🔍 Overview of features

The most important features of this app are the ability to display a list of frequently asked questions (FAQs) with answers and the integration with popular messaging platforms like WhatsApp, Facebook Messenger, and more.

By providing an efficient and easy-to-use system for customers to find answers to their questions quickly, this app can greatly reduce the number of support inquiries and increase customer satisfaction. The FAQ feature allows merchants to add an unlimited number of FAQs to their website, ensuring that all common questions are addressed.

The integration with messaging platforms allows customers to reach out for support directly through their preferred chat app, making it convenient for them and reducing response times. This can further enhance customer trust and increase sales by providing a seamless and personalized support experience.

Overall, this app can help merchants grow their business by improving customer satisfaction, reducing support workload, and increasing trust and sales.

💬 What merchants say

Based on the user reviews, merchants highlight that this app is easy to learn and offers a lot of features, especially as a free app. However, there are some issues related to saving progress. One user mentions that a lot of their work was not saved and disappeared, causing frustration and time wasted. Another user also experienced difficulties in saving their work and had to close the page, resulting in lost progress. Despite these issues, merchants are excited about the potential of this app in improving customer service and building better relationships. Overall, merchants appreciate the app's functionality and ease of use, but the saving issues need to be addressed to improve the overall experience.
Relish AI Chatbot, Quiz, FAQ

Automate sales and customer support with AI chatbot. Responses customizable based on type of page.

⭐️ 4.6 (23 reviews)

🔍 Overview of features

The most important feature of this AI chatbot app is its ability to automate sales and customer support. The app provides a 24/7 virtual shopping assistant that can respond to customer queries and provide support, freeing up time for the merchant to focus on other important tasks.

The AI-powered chatbot ensures that customers are always attended to in a timely manner, whether it's answering questions about products or providing status updates on orders and subscriptions. This instant response capability can significantly boost store conversions by providing a seamless and efficient customer experience.

Additionally, the app allows for customization of responses based on the type of page, ensuring that the chatbot provides relevant and personalized information to customers. It also has the ability to hand off to a human representative if it is unable to answer a customer's query.

Overall, this app can help a merchant grow their business by providing automated sales and customer support, increasing customer satisfaction, and improving conversion rates.

💬 What merchants say

Merchants highlight the effectiveness of the Relish AI Shopify app in automating sales and customer support through an AI chatbot. They mention a significant increase in sales and customer satisfaction after implementing the app. The level of customization is appreciated, as it allows for tailored responses based on different pages. The customer support team, specifically Kritika and Rupa, is praised for their helpfulness, expertise, and professionalism. Merchants feel that Relish AI is a must-have app for streamlining processes and providing an exceptional customer experience.

Overall, the reviews indicate that Relish AI is a game changer for businesses, helping them automate sales and customer support effectively. The app's customization options and the dedicated customer support team are highly valued by merchants. The positive experiences shared by users highlight the app's ability to improve sales and customer satisfaction. However, one user expressed frustration with canceling the app and removing it, indicating a negative experience in that aspect.
Product FAQ Page

Demonstrate the answers to the most common questions on your website

⭐️ 4.5 (8 reviews) $5.99/month. 7-day free trial.

🔍 Overview of features

The FAQ Accordion Shopify app is a powerful tool that can help merchants boost their sales by anticipating and answering customer questions on their website. By providing answers to the most common inquiries, merchants can eliminate obstacles to purchase and prevent customers from reaching out to the support center for assistance.

One of the key features of this app is the FAQ accordion format, which allows merchants to display the answers to frequently asked questions in a compact and organized manner. This makes it easy for customers to find the information they're looking for without having to navigate through multiple pages or search for it.

Additionally, the app offers customization options to ensure that the FAQ section fits seamlessly with the merchant's website design. Merchants can choose from different styles and colors to create a visually appealing and cohesive look.

By implementing the FAQ Accordion Shopify app, merchants can provide a seamless and informative shopping experience for their customers, resulting in higher conversion rates and ultimately, business growth.

💬 What merchants say

Merchants who have used this FAQ app consistently highlight its great customer service, quick and reliable support, and ease of use. They appreciate that the options are straightforward and that managing the Q&A section is simple. Users also mention that the app does exactly what a FAQ app is supposed to do, and it looks excellent on their website. Some users even mention that they tried multiple other apps before finding this one and that it was worth paying for. Overall, merchants highly recommend this app for its functionality, user-friendly interface, and helpful customer support.
Enorm FAQ Page & Product FAQs

Add FAQ to your website & let customers get basic answers to queries without contacting support.

⭐️ 4.3 (57 reviews) Free plan available. 7-day free trial.

🔍 Overview of features

The FAQ & Accordions PRO app is a powerful tool that allows merchants to create and customize FAQ sections on their website. With this app, merchants can provide basic answers to customer queries without the need for them to contact support, saving time and resources.

The app offers various customization options, allowing merchants to tailor the design of their FAQs to match the branding of their store. They can choose colors, font size, and even insert images to create the perfect layout.

Merchants can install their FAQs on any page of their website and even on product pages. This feature is particularly useful as it allows customers to find answers to their questions directly on the product page, increasing the chances of making a purchase.

Additionally, the app is responsive to all devices, ensuring a seamless user experience for customers regardless of the device they are using.

By utilizing the FAQ & Accordions PRO app, merchants can improve customer satisfaction, reduce support inquiries, and ultimately grow their business by providing a comprehensive and easily accessible source of information for their customers.

💬 What merchants say

Based on the user reviews, merchants have mixed opinions about this app. Some users have reported encountering errors such as "Store not found" when trying to use the app, which prevents them from accessing the free option and the dashboard. On the other hand, there are merchants who have been using the app for at least a year and are highly satisfied with it. They praise EnormApps for providing excellent support, quick responses, and being willing to help with customization. These users find the app super easy to set up, even for beginners, and appreciate the great results it brings to their website. However, one user mentions that the app is difficult to install and doesn't work in an integrated way with Shopify, making it impossible to customize directly in the "Customize" view. Overall, merchants seem to have varying experiences with this app, with some finding it highly beneficial while others encounter difficulties.
Widgetic (FAQ Accordion)

Organize your frequently asked questions into an easy-to-use accordion format

⭐️ 4.0 (2 reviews)

🔍 Overview of features

This app allows merchants to organize their frequently asked questions into an easy-to-use accordion format. By providing customers with a clear and concise way to find information, the app can help reduce the number of support requests and increase customer satisfaction.

The app is particularly beneficial for merchants with complex products, services, or policies as it solves the problem of customers struggling to find answers to their questions. By streamlining the shopping experience, merchants can improve customer engagement and conversion rates.

Key features of the app include a customizable user interface, allowing merchants to match the app's appearance to their website using a visual editor. Additionally, merchants can choose to automatically open all items, the first one, or none of them, providing further customization options.

Overall, this app can help merchants improve their customer support experience, increase customer satisfaction, and ultimately grow their business by providing an efficient and streamlined shopping experience.

💬 What merchants say

Merchants generally have positive feedback about this FAQ app. They appreciate the value it offers for the price of the paid version, noting its customization options and user-friendly interface. Some merchants mention that the app seamlessly integrates with their website's presentation style and color scheme. However, a few users have some minor concerns. One of the main issues mentioned is that the widget takes a couple of seconds to load, which could be improved for a smoother user experience. Additionally, the app only allows for one hyperlink per answer and does not provide the option to customize the link name, which some merchants find limiting. Another minor drawback mentioned is that the app's logo partially covers the icon of the last tab in the free version, which can give a slightly unprofessional appearance. Overall, merchants find this app to be a good choice for adding tabs to product descriptions and appreciate its customization options, but there are some minor areas for improvement.
SlimFAQ

SlimFAQ makes it simple to create an FAQ for your website.

⭐️ 3.0 (3 reviews) Free plan available

🔍 Overview of features

SlimFAQ is an app that simplifies the process of creating and accessing FAQs for your website. With SlimFAQ, you can create multiple FAQs and integrate them with platforms like Shopify, WordPress, and Intercom, or by simply copying and pasting a code snippet. This allows you to provide helpful information to your customers and improve their overall experience.

One of the key features of SlimFAQ is its ability to customize each FAQ to match your brand. You can add your own domain and logo, ensuring that the FAQs seamlessly blend with the rest of your website. This helps to maintain a consistent and professional appearance.

SlimFAQ also offers contact form and Intercom integration, allowing customers to easily get in touch with you if they have any further questions or need assistance. This helps to improve customer support and build trust with your customers.

Additionally, SlimFAQ is compatible with native apps for iOS and Android devices, making it easy for customers to access the FAQs on mobile devices.

Overall, SlimFAQ simplifies the process of creating and accessing FAQs, helps to maintain a consistent brand image, improves customer support, and enhances the overall customer experience.

💬 What merchants say

Based on the user reviews, individual merchants highlight the ease of set up and use of this app. They appreciate the clean user interface and quick integration. However, there are some concerns raised by users. One merchant mentions that when maximizing the app, it becomes too big and overlaps important content on their page. They also express frustration in not being able to minimize it without reloading the page. Another issue mentioned is the inability to justify text and the app not properly saving/displaying HTML code, which leads to the actual code being shown to customers instead of formatted text. The merchant requests these issues to be fixed promptly. Overall, while some merchants find the app easy to use and efficient, there are significant issues with size and formatting that need to be addressed for a better user experience.
Fancy FAQ

⭐️ 2.7 (6 reviews) Free plan available

🔍 Overview of features

Fancy FAQ App is a must-have app for any Shopify merchant looking to improve their customer support and increase conversions. It allows you to create a convenient and well-built FAQ page or section on your website.

The app saves your customers' time by providing instant answers to their questions, reducing doubts, and inspiring trust. This, in turn, leads to greater conversions as customers can find the information they need quickly and easily.

By providing ready answers to frequently asked questions, Fancy FAQ App also helps reduce the number of queries sent to your support team. This results in a reduction of customer support expenses, saving you time and resources.

With Fancy FAQ App, you can customize the design and layout of your FAQ page to match your brand's aesthetics. The app is easy to use and requires no coding knowledge, making it accessible for merchants of all skill levels.

In summary, Fancy FAQ App is an essential tool for improving customer experience, reducing support costs, and driving conversions on your Shopify store.

💬 What merchants say

Based on the user reviews, individual merchants highlight several issues with this app. One user mentioned that they were unhappy with the preview as it didn't closely match their website's appearance. They also expressed frustration with the lack of response from the support team when seeking help with design and font issues. Another merchant reported that the app deleted all of their store's pages without any explanation or solution provided. They were very disappointed with this experience. Another user mentioned that they tried contacting the app for support multiple times but never received a response. They found it frustrating to pay for a service without any customer support.

Overall, the app receives negative feedback from these reviews. Merchants express disappointment with the lack of response and support from the app's team. Some also mention issues with the app's functionality, such as pages being deleted without warning. While the app may offer good value on paper, these issues and the lack of customer service make it a difficult choice for merchants.
RoundView ‑Live chat + Chatbot

⭐️ 1.0 (1 review) Free plan available. 14-day free trial.

🔍 Overview of features

RoundView is an AI-based sales and customer support tool that can greatly enhance the customer journey and help merchants grow their business.

The most important features of RoundView include:
1. Proactive chat triggers: Merchants can improve conversion rates by engaging with customers at the right moment using automated chat triggers. This helps in providing real-time assistance and addressing customer concerns, ultimately leading to higher conversions.

2. Automated reminders for cart abandonment: RoundView can help reduce cart abandonment rates by sending automated reminders to customers who have left items in their cart without completing the purchase. This helps in reminding customers about their abandoned carts and encourages them to complete their purchase.

3. Exit-intent triggers: By using exit-intent triggers, merchants can reduce the bounce rate on their website. RoundView detects when a user is about to leave the site and displays a targeted message or offer to encourage them to stay or make a purchase.

4. Product finder feature: RoundView can recommend personalized products to customers based on their preferences and browsing behavior. This feature helps in increasing customer engagement and driving more sales by offering tailored product recommendations.

By utilizing these features, RoundView enables merchants to provide outstanding support to their customers, improve conversions, reduce cart abandonment, decrease bounce rates, and increase customer retention. Overall, RoundView is a valuable app for any Shopify business looking to enhance their customer journey and grow their business.

💬 What merchants say

One merchant expressed frustration with the app, stating that it did not work at all for them. They mentioned that despite setting everything up and toggling on the widget for live chat, nothing appeared on their store. This suggests that the app may have some technical issues that need to be addressed.

Overall, the user reviews for this app are limited, but the one review available highlights a major problem with functionality. It is important for merchants to have reliable and functional apps to enhance their customer experience, and if this app is not delivering on that front, it may not be the best choice for merchants looking for a live chat solution. Potential users should consider alternative options that have more positive feedback and a proven track record of success.
FAQfy: FAQ by ChatGPT AI

Generate compelling, high-converting Frequently Asked Questions for your products with ChatGPT AI

⭐️ 0.0 (0 reviews)

🔍 Overview of features

The most important features of the FAQ by AI app are its ability to automate FAQs for each product using artificial intelligence and its state-of-the-art technology, similar to ChatGPT. This app can significantly benefit merchants by easing customer queries and boosting transparency.

By automating FAQs, merchants can save time and enhance the shopping experience for their customers. This feature also empowers informed decision-making, as customers can easily find answers to their questions about specific products. This increased transparency can lead to higher customer satisfaction and ultimately bolster sales.

The state-of-the-art artificial intelligence technology utilized by this app ensures that the generated FAQs are accurate and reliable. This ensures that customers receive precise information, further enhancing their shopping experience.

Overall, the FAQ by AI app offers a time-saving solution to merchants, improves customer satisfaction, and helps drive sales by providing a transparent and informative shopping experience.
Webkul Ask A Question

Let customers ask questions Lower will be the Customer’s doubts/confusion, higher will be the sales.

⭐️ 0.0 (0 reviews)

🔍 Overview of features

The Ask A Question app is a valuable tool for merchants looking to enhance their customer service and increase sales. The app allows customers to ask any questions they may have about a product, helping to alleviate doubts and confusion. By providing a seamless way for customers to engage with the merchant, the app creates a reliable and trustworthy shopping experience.

Key features of the app include the ability for the merchant to view the conversation history with customers, allowing for better tracking and management of customer inquiries. The app also allows the merchant to convert commonly asked questions into an FAQ section on the product page, further assisting customers in finding the information they need.

In addition, the app allows the merchant to configure the emails sent to customers, ensuring that communication is clear and consistent. The merchant also receives email notifications for all questions asked by customers, allowing for prompt responses and improved customer service.

By providing a platform for customers to ask questions and receive timely and accurate responses, the Ask A Question app helps merchants build trust with their customers, leading to increased sales and customer satisfaction.
Inquiris: Questions & Answers

Enables your customers to make informed purchases, and let you convert customer queries into sales.

⭐️ 0.0 (0 reviews) Price: Free

🔍 Overview of features

The most important features of this app are the ability to enable customers to ask product-related questions directly on the store, the ability for merchants to respond and moderate those questions, and the ability to export data into CSV format.

This app can help a merchant grow their business by empowering customers to make informed purchases. By allowing customers to ask questions about products before making a purchase, the app helps to alleviate any doubts or uncertainties they may have, increasing their confidence in making a purchase. Additionally, by providing a platform for merchants to respond to and moderate these questions, the app fosters trust and transparency between the merchant and the customer. This can lead to a stronger customer relationship and potentially more sales.

Furthermore, the ability to export data into CSV format allows merchants to easily analyze and track customer inquiries. This data can provide valuable insights into customer behavior and preferences, helping merchants to make informed business decisions and optimize their product offerings.

Overall, this app enhances the shopping experience, improves customer engagement, and ultimately helps merchants to convert customer queries into sales.
Miduoke

All-channel cross-border electricity online customer system

⭐️ 0.0 (0 reviews) Free to install. Additional charges may apply.

🔍 Overview of features

The Miduoke Enterprise Edition app is a powerful tool for merchants looking to expand their business across multiple channels. With support for websites, WeCom, Wechat Official Account, Mini programs, Weibo, Douyin, Facebook, LINE, and more, this app enables cross-channel customer tracking and engagement.

One of the key features of this app is its AI intelligent customer service, which allows merchants to provide quick and efficient support to their visitors and customers. This can help improve the conversion rate by establishing a communication bridge and addressing customer inquiries in a timely manner.

The CRM management feature enables merchants to effectively manage customer data and interactions across different channels. They can track customer behavior and preferences, allowing for more personalized marketing and customer service.

The app also offers intelligent dialogue distribution and intelligent work order management, making it easier for merchants to handle customer inquiries and requests efficiently.

Additionally, the app provides features like historical record and automatic translation, further enhancing the customer experience and communication process.

Overall, the Miduoke Enterprise Edition app is a comprehensive solution for merchants looking to grow their business across various channels, streamline customer communication, and improve customer satisfaction.
HelpMate ‑ FAQ & Help Center

Improves user convenience by adding a help button to the store. It reduces support and tickets.

⭐️ 0.0 (0 reviews) Price: Free

🔍 Overview of features

The "HelpMate - FAQ & Help Center" app is a valuable tool for merchants looking to improve user convenience and reduce support demands. By adding a floating button to the storefront, customers can easily access frequently asked questions with just one click. This saves time for both merchants and customers by providing quick solutions to common inquiries.

By placing common FAQs and their answers within the app, merchants can efficiently help their clients without the need for additional support calls or tickets. This not only reduces the workload for the merchant but also minimizes the time and effort customers need to invest in resolving their queries.

Overall, the "HelpMate - FAQ & Help Center" app helps merchants improve user experience, reduce support demands, and enhance customer satisfaction by providing a convenient and accessible help center within their store.
Self‑service FAQ & Help Center

⭐️ 0.0 (0 reviews) Price: Free

🔍 Overview of features

Knowledge Assistant is a powerful app that can greatly benefit eCommerce businesses, business fronts, and event websites. The app uses advanced technologies like Natural Language Processing (NLP) and Artificial Intelligence (AI) to provide instant and accurate answers to frequently asked questions.

By implementing Knowledge Assistant, merchants can greatly improve their customer experience. Website visitors can quickly and easily find answers to their questions without having to navigate through multiple pages or contact customer support. This not only saves time for the customers but also creates a more efficient and seamless experience for them.

Additionally, Knowledge Assistant is a self-learning platform that continuously improves its responses based on customer input. This means that as more visitors use the app and provide feedback, the app becomes smarter and more accurate in providing relevant answers. This self-learning capability ensures that the app stays up-to-date with customer needs and preferences.

Overall, Knowledge Assistant can help merchants grow their business by enhancing customer satisfaction, reducing support inquiries, and improving overall efficiency. With its advanced technology and self-learning capabilities, this app is a valuable tool for any business looking to provide exceptional customer support.
BetterFAQ‑ Product FAQ Builder

Create FAQ pages or build individual product FAQs with AI to reduce support tickets

⭐️ 0.0 (0 reviews) Price: Free

🔍 Overview of features

The app allows merchants to create FAQ pages or build individual product FAQs using AI, which can help reduce support tickets. By building a help center in their store with frequently asked questions, merchants can answer customer queries faster than ever. The AI-powered content creation process speeds up the creation of FAQs, further reducing the need for customer support.

The app also offers flexibility in designing the FAQ page to match the store's branding, including customizing colors, fonts, and brand style. With drag-and-drop FAQ builders, merchants can easily organize and structure their FAQs. Additionally, the app provides options to export and import FAQs, making it easy to build a customer service center instantly.

One standout feature is the ability to write answers instantly for frequently asked questions with the help of AI. This saves time and effort for merchants, allowing them to focus on other aspects of their business.

Overall, this app can help merchants improve customer experience, enhance their customer service capabilities, and ultimately grow their business by reducing support tickets and increasing customer satisfaction.
Nayra Product FAQ

Install Nayra Product FAQ, Using this App you can make Text FAQ, Video FAQ & Product FAQ

⭐️ 0.0 (0 reviews) $7.99/month. 7-day free trial.

🔍 Overview of features

The Nayra Product FAQ app allows merchants to easily create FAQ pages with three types of FAQs: Text, Video, and Product. This app offers a user-friendly and efficient solution for creating both single and multiple FAQs within minutes.

The most important features of this app include:

1. Informative FAQ page: Having an informative FAQ page helps customers find answers to their questions quickly and easily, reducing the need for customer service inquiries. This can improve the overall customer experience and increase customer satisfaction.

2. Display store, product, shipping & handling related queries: The app allows merchants to display frequently asked questions related to their store, products, shipping, and handling. By providing answers to common queries, merchants can alleviate customer concerns and boost trust in their brand.

3. Create three types of FAQs: The app enables merchants to create three types of FAQs: Text, Video, and Product. This flexibility allows them to provide detailed explanations through text, visual demonstrations with videos, and specific details about their products.

By using the Nayra Product FAQ app, merchants can enhance their customer support, improve the shopping experience, and ultimately grow their business by increasing customer satisfaction and trust.
AI Shopping Assistant by GPT4

24/7 AI Shopping Assistant by GetAnswer. Boosts sales, manages orders, and talks in multi languages.

⭐️ 0.0 (0 reviews) From $79/month. 14-day free trial. Additional charges may apply.

🔍 Overview of features

The 24/7 AI Shopping Assistant by GetAnswer is a powerful app that can help merchants grow their business in several ways.

Firstly, the app offers AI customer interaction, allowing it to handle inquiries from customers and make personalized product recommendations. This not only improves customer service but also increases the chances of making a sale.

Secondly, the app provides order management capabilities, including tracking orders, managing cancellations, and processing refunds. This streamlines the backend operations of the business and reduces the workload on the merchant.

Additionally, the AI shopping assistant aids customers in adding items to their cart and facilitates a smooth checkout process. This improves the overall shopping experience and reduces cart abandonment rates.

Furthermore, the app enhances operational efficiency by reducing the load on the service team and enabling quicker responses to customer inquiries.

Lastly, the AI shopping assistant personalizes the shopping journey for customers, boosting conversions and ultimately increasing revenue for the merchant.

Overall, the 24/7 AI Shopping Assistant by GetAnswer is a must-have app for merchants looking to automate tasks, reduce workload, elevate customer satisfaction, and drive higher conversion rates.
ShopQA ‑ Question And Answers

Interact With Your Customers & Boost Traffic

⭐️ 0.0 (0 reviews) $1.99/month. 7-day free trial.

🔍 Overview of features

The most important features of this app are the ability to interact with customers and boost traffic to your store.

The app offers two types of layouts - Accordion View and List View - for displaying questions and answers. Customers can ask questions directly through the app, and as a merchant, you can provide answers to them. This creates a platform for communication and engagement with your customers, which is essential for building relationships and improving customer satisfaction.

The customizable layout feature allows you to design the appearance of the Q&A section to match your brand and store theme. This helps create a seamless and consistent customer experience.

Additionally, the app provides options to create, edit, and delete actions for managing the questions and answers. You can set the status of the Q&A section to either activate or deactivate it based on your preference.

By using this app, you can effectively interact with your customers, address their queries, and provide valuable information. This engagement can lead to increased customer trust, loyalty, and ultimately, business growth. Moreover, the ability to customize the layout and manage the Q&A section efficiently helps enhance the overall user experience on your store.
OC Product FAQS

Make QuickFAQs your go-to companion for an enriched OC product experience.

⭐️ 0.0 (0 reviews)

🔍 Overview of features

QuickFAQs is an app that provides a user-friendly interface and design customization options for adding an unlimited amount of FAQs to a merchant's website. This app can help a merchant grow their business by enhancing the customer experience and providing valuable information and support.

The user-friendly interface makes it easy for merchants to add and manage FAQs on their website. This means that merchants can quickly and easily provide answers to common customer questions, reducing the need for customer support and improving customer satisfaction.

The design customization options allow merchants to tailor the look and feel of the FAQs to match their website's branding. This helps to create a cohesive and professional appearance, enhancing the overall user experience.

By providing a wealth of knowledge and support tailored specifically for a merchant's products, QuickFAQs can help to educate customers and increase their confidence in making a purchase. This can lead to higher conversion rates and repeat business.

Overall, QuickFAQs is a valuable tool for any merchant looking to improve their customer experience, reduce support inquiries, and drive business growth.
ProductFAQ Magic

ProductFAQ Magic: AI-driven FAQs for products. Address customer doubts and enhance their experience.

⭐️ 0.0 (0 reviews) Price: Free

🔍 Overview of features

ProductFAQ Magic is an AI-driven app that helps address customer queries and enhance the shopping experience. With its dynamic FAQ creation feature, the app instantly crafts relevant product questions and answers, saving store owners the time and effort of manually answering repetitive queries.

The app's smart contextual understanding allows store owners to feed store-specific details, ensuring that the generated responses are refined and accurate. This not only reduces the number of repetitive questions but also gives shoppers confidence in their purchasing decisions.

Additionally, ProductFAQ Magic offers bulk FAQ approval, allowing store owners to quickly approve all product FAQs with just one click. This feature saves even more time and streamlines the process of managing customer queries.

By automating the process of answering common questions, ProductFAQ Magic helps store owners provide a smoother and more informed online shopping experience for their customers. This, in turn, can lead to increased customer satisfaction, improved conversion rates, and ultimately, growth in their business.
Accordion EliteTabs & FAQ

Create accordion information and/or faq easily for better conversion.

⭐️ 0.0 (0 reviews) $5/month. 3-day free trial.

🔍 Overview of features

The Accordion Information and FAQ app allows merchants to easily create accordion-style information and FAQ sections on their store's product pages. By reorganizing the layout of product descriptions and adding questions, answers, icons, and other information, merchants can improve the user experience and increase conversion rates.

This app helps merchants showcase important information about their products in a visually appealing way, making it easier for customers to find key details and make purchasing decisions. By adding accordion tabs, merchants can organize information into easily digestible sections, making it more likely that customers will read and trust the content.

The app also provides the ability to highlight FAQs just below the "add to cart" button, making it convenient for customers to find answers to common questions before making a purchase. This can help reduce hesitation and increase sales instantly.

Additionally, the app is easy to use and can be installed and configured quickly, saving merchants time and effort. Overall, the Accordion Information and FAQ app is a valuable tool for improving the layout, user experience, and conversion rates of a merchant's store.
Common Ninja FAQ

Create a friendly FAQ page with a simple, feature-rich editor.

⭐️ 0.0 (0 reviews) Free plan available

🔍 Overview of features

The Common Ninja FAQ Page app offers a simple, feature-rich editor that allows merchants to create an FAQ (Frequently Asked Questions) page for their store. The app allows for easy customization of the FAQ page, including the ability to change the order of questions and add navigation features.

One important feature of the app is the ability to group FAQ questions into categories, allowing for better organization and navigation for customers. Additionally, the app includes a search field that enables customers to easily find answers to their specific questions.

Another important feature is the selection of stunning templates that can be applied to the FAQ section, giving it a visually appealing and professional look. The app also offers rich styling options and fully customizable design features, allowing merchants to match the FAQ page with their store's branding.

Overall, the Common Ninja FAQ Page app provides merchants with an easy-to-use and customizable solution for creating an FAQ page that can improve customer experience, reduce support inquiries, and ultimately help grow their business.
Globo Customer Service Chat

Globo adds a live chat to your store to help manage customer support.

⭐️ 0.0 (0 reviews) Price: Free

🔍 Overview of features

The most important features of the Globo app are the ability to add a live chat to your store and the option to answer customer messages in real-time or later.

Adding a live chat to your store can greatly improve customer support and increase customer satisfaction. With the chat bubble icon located conveniently in the bottom right corner, customers can easily message you with any questions or concerns they may have.

The real-time chat feature allows you to provide immediate assistance to customers who are currently online, while the option to answer messages later ensures that no customer inquiries are left unanswered. Customers will also be notified by email when you respond to their messages, ensuring that they are kept informed and engaged.

Additionally, the Globo app offers multi-language live translation, which can be a valuable feature for merchants who have customers from different countries or who speak different languages. This helps to break down barriers in communication and allows you to provide support to a wider range of customers.

Overall, the Globo app can help a merchant grow their business by providing efficient and effective customer support, improving customer satisfaction, and expanding their reach to customers from different linguistic backgrounds.
Faqtastic

⭐️ 0.0 (0 reviews) Free plan available

🔍 Overview of features

The Faqtastic app is a powerful tool that can help merchants improve customer service, reduce support costs, and boost their SEO.

One of the key features of Faqtastic is the ability to create clean, organized, and easy-to-use Frequently Asked Questions (FAQs) sections for your Shopify store. The app allows you to create collapsible questions and answers, making it easy for customers to navigate and find the information they need.

In addition, Faqtastic is built for Search Engine Optimization (SEO). The app automatically makes your FAQ questions and answers eligible to be included in Google's "rich results" snippets that appear above normal search results. This can greatly increase your store's visibility and drive more organic traffic to your site.

Another benefit of Faqtastic is the drag-and-drop placement feature, which allows you to easily add your FAQs into your site templates. This ensures that the FAQs seamlessly integrate with the overall design of your store and provide a seamless user experience.

By implementing Faqtastic, merchants can enhance their customer service, reduce support costs, and improve their SEO, ultimately leading to increased sales and growth for their business.
CC: WhatsApp Chat Button live

Empow website/store users to instantly contact you for getting an online chat via Whatsapp chat app.

⭐️ 0.0 (0 reviews)

🔍 Overview of features

The most important features of the app are:

1. WhatsApp Chat Widget: The app provides a responsive WhatsApp icon, button, and chat widget that improves the customer experience. This allows customers to easily contact the merchant for support or inquiries, enhancing customer engagement and potentially leading to increased sales.

2. Customization: The app allows easy customization of the WhatsApp button's title, image, and position to match the store's branding. This ensures a cohesive and professional look for the chat feature.

3. Multiple Agent Management: The app enables precise management of multiple agents, each with designated online and offline slots. This helps minimize unanswered queries and provides efficient support to customers.

4. Easy Installation: The app is simple and easy to install, requiring no coding skills. Merchants can set it up and go live within minutes, without any technical hassle.

5. Desktop and Mobile Support: The app facilitates seamless user contact and chat management on both desktop and mobile devices. This ensures that customers can reach out to the merchant from any platform, enhancing accessibility and convenience.

Overall, this app can help a merchant grow their business by providing swift and reliable customer service through WhatsApp, improving customer engagement, and potentially increasing sales.
OC Product Enquiry

Our Inquiry App comes equipped with a range of features tailored to enhance customer engagement

⭐️ 0.0 (0 reviews)

🔍 Overview of features

The most important features of the Inquiry App are its user-friendly interface, analytics and reporting, real-time notifications, and search functionality.

The user-friendly interface allows merchants to easily integrate the app with their existing store, making it seamless for customers to interact with and submit product inquiries. This can help improve customer satisfaction and engagement, leading to increased sales.

The analytics and reporting feature provides merchants with valuable insights on customer inquiries, allowing them to track trends, identify popular products, and make data-driven decisions to optimize their sales performance.

Real-time notifications ensure that merchants can promptly respond to customer inquiries, enhancing customer service and building trust with potential buyers. This feature also helps merchants stay on top of incoming inquiries and avoid missing any important messages.

The search functionality enables customers to quickly find the products they are interested in, making it easier for them to inquire about specific items. This can help streamline the inquiry process and improve the overall shopping experience, ultimately leading to increased conversions and sales for the merchant.
Notice ‑ FAQ, Blog, Doc & more

Notice helps to create and implement FAQ, documentation or blog in any web or mobile applications.

⭐️ 0.0 (0 reviews) Price: Free

🔍 Overview of features

Notice is an app that helps merchants create and implement FAQs, documentation, and blogs in their web or mobile applications. With Notice, merchants can centralize their content creation, management, and translation, saving time and energy. The app provides ready-to-use templates and AI assistance, allowing merchants to create FAQs, blogs, wikis, terms, and more quickly and easily.

One of the key features of Notice is its collaborative tool, which enables merchants to create content with their team and get insights about their users. The app also offers AI assistance, allowing merchants to improve their content and make it more user-friendly.

Notice also helps merchants enrich their content by automatically improving SEO. This means that their content will take up more space in search results, increasing their visibility and driving more traffic to their website or app. Additionally, Notice allows merchants to translate their content into over 100 languages, helping them reach a global audience.

The app also provides an analytics dashboard, giving merchants insights into their users' behavior and helping them make data-driven decisions to further optimize their content.

Overall, Notice is a powerful tool for merchants to create, manage, and optimize their content, saving time, improving SEO, reaching a global audience, and gaining insights into user behavior to grow their business.

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