Shopify Apps Weekly / Best Shopify Apps / Feedback and surveys
Shopify apps in the feedback and surveys category typically help merchants gather feedback and insights from their customers to improve their business. These apps provide various survey and feedback tools that allow merchants to ask their customers questions about their shopping experience, preferences, and opinions. Merchants can use this information to identify areas for improvement, understand their customers better, and make data-driven decisions to optimize their store. By implementing changes and improvements based on customer feedback, merchants can increase customer satisfaction and loyalty, improve their products and services, and ultimately, grow their business. Additionally, some feedback and survey apps provide tools to automate the feedback collection process, making it easier for merchants to gather insights regularly and consistently.
Run post-purchase, abandoned checkout, on-site, email & sms surveys. Tap insights with AI analytics.
⭐️ 5.0 (187 reviews) Free plan available
The most important features of Zigpoll are its ability to run and analyze various types of surveys, including post-purchase, abandoned checkout, on-site, email, and SMS surveys. This allows merchants to gather valuable insights from their customers at different stages of the customer journey.
Zigpoll is fast-loading, multilingual, and fully customizable, giving merchants the flexibility to create surveys that align with their brand and target audience. The app offers a no-code setup, making it quick and easy to deliver surveys to customers on their website or through email and SMS.
The seamless integration with Shopify and marketing stack allows merchants to connect survey responses to their customer and order dashboards, providing a comprehensive view of customer feedback and behavior.
By gathering insights from zero-party data using AI and the Zigpoll dashboard, merchants can optimize their business roadmap, marketing spend, and conversion rates. This enables them to make data-driven decisions and improve their overall business performance.
In summary, Zigpoll helps merchants grow their business by providing them with the tools to collect and analyze customer feedback, optimize their marketing efforts, and enhance their overall customer experience.
Based on the reviews, individual merchants highlight a few key points about the Zigpoll app. One merchant mentions that the app brought good results right away and has many different settings for surveys. They also consider the price to be reasonable for what they are getting. Another merchant mentions that the app has all the functionalities they needed for their survey on their Shopify store. They did have a bit of difficulty figuring out how to embed the survey on a specific product page, but they received prompt and great customer service support from Zigpoll to resolve the issue.
Overall, merchants have mixed opinions about the app. Some are excited about the results and functionality it offers, while others have concerns about its limitations and pricing. The limitation of counting each click as a separate response, even with upgraded plans, is seen as too restrictive for some merchants. Additionally, the price of $100 to remove the logo is considered too high for small businesses. However, the app is praised for its customer service and prompt support.
Get insights and track ads performance with post-purchase surveys integrated to your marketing stack
⭐️ 5.0 (174 reviews) From $49/month. 14-day free trial.
Fairing (Previously Enquire Labs) is an app that helps merchants gain valuable consumer insights through post-purchase surveys. By deploying a series of questions within the post-purchase experience, merchants can gather data on attribution, personalization, conversion rate optimization (CRO), and competitive research.
One key feature of Fairing is the ability to tie survey responses to Shopify customers and order dashboards. This allows merchants to easily access and analyze survey data alongside their customer and order data, providing a comprehensive view of their business performance.
Another important feature is the ability to build a zero-party database with insights directly from customers. This means that merchants can gather first-hand information from their customers, enabling them to better understand their preferences and improve their marketing efforts.
Fairing also offers powerful integrations, such as Triple Whale, Klaviyo, and Recharge, as well as a REST API, allowing merchants to seamlessly integrate survey data into their existing marketing stack.
With Fairing's pre-built questions and the ability to target specific customer segments, merchants can quickly launch surveys to gather important information about their customers' purchasing journey and improve their marketing return on investment (ROI).
Merchants highlight several positive aspects of the Fairing app. They mention that it is easy to set up and use, even for those with little to no data analysis experience. The app allows them to gather important data effortlessly and make actionable decisions. The integration with Google Sheets is particularly helpful for exporting data in a convenient format. Merchants appreciate the exceptional customer service and onboarding support provided by the Fairing team. They also commend the app for its frequent release of new features and its fair pricing. Overall, merchants consider Fairing to be an essential tool for understanding their customers and scaling their businesses. They find the insights gained from the app to be invaluable and believe that it outperforms other attribution tools like Google Analytics. Merchants highly recommend Fairing as a cost-effective way to acquire essential information for their businesses.
Post purchase & on-site surveys to gain insight on attribution channels & customer sentiment (NPS)
⭐️ 5.0 (152 reviews) $25/month. 28-day free trial.
The Grapevine app offers post-purchase surveys for new and returning customers, allowing merchants to gather valuable insights and monitor ad performance. With Grapevine, merchants can easily build surveys using various question types like HDYH, multiple choice, and NPS. By collecting zero-party data through these surveys, merchants can gain a deeper understanding of their customers.
One of the key features of Grapevine is the ability to track survey submissions, including the sale value of each customer. This allows merchants to cross-reference the best-performing channels against their spend totals, helping them identify the most effective marketing strategies.
Additionally, Grapevine offers flexibility in survey placement. Merchants can set up post-purchase surveys on the order status page or use the standalone survey feature to survey customers at multiple touchpoints. They can also publish surveys on multiple channels, including POS systems.
With Grapevine's post-purchase surveys, merchants can make data-driven decisions, optimize their marketing spend, and gain insights into their customer base, ultimately helping them grow their business.
Based on the provided user reviews, merchants highlight that Grapevine is a great app for tracking and analyzing customer acquisition costs, especially for businesses with multiple marketing channels. It is praised for its affordability and simplicity, offering valuable insights into where customers are coming from and why they made a purchase. Merchants appreciate the easy setup process and find the app helpful in gathering specific information about their customers. Overall, Grapevine is highly recommended for businesses of all sizes, as it provides a better understanding of customer behavior and helps optimize marketing strategies.
Testimonial Master - Add testimonials to your website
⭐️ 5.0 (94 reviews) Free plan available. 7-day free trial.
The Testimonial Master app is a valuable tool for any merchant looking to build trust and increase sales. By showcasing customer testimonials on their website, merchants can provide social proof and build credibility for their products. With a simple 1-click install, the app allows for quick and easy setup in less than 30 seconds.
The app offers a range of features to help merchants display testimonials in an elegant and professional way. Merchants can choose between grid view or slider view to showcase testimonials, and there are 5 different styles available to match the merchant's specific needs. The app also allows for collecting new testimonials from the front end using a testimonial submission form.
Additionally, the Testimonial Master app provides customization options, allowing merchants to match the text colors to their theme style. This helps ensure a cohesive and visually appealing presentation of testimonials on the website.
Overall, the Testimonial Master app is a powerful tool for merchants to leverage the power of customer testimonials, build trust in their brand and products, and ultimately drive sales growth.
Merchants highlight the ease of use and affordability of the app, as well as the prompt and knowledgeable support provided by Testimonials Master. One merchant specifically mentions receiving great support when they needed extra help with their testimonials. Another merchant appreciates that the app allows them to showcase general reviews and testimonials on their front page, providing a good first impression for potential customers. The app is praised for its focus on store reviews and testimonials, rather than product reviews. Overall, merchants highly recommend Testimonials Master for its user-friendly interface, reasonable pricing, responsive support, and its ability to display store reviews effectively.
Leverage your Data to Segment, Retain & Acquire better customers. Use NPS & RFM to improve the CLV
⭐️ 5.0 (93 reviews) Free plan available. 30-day free trial. Additional charges may apply.
Omniconvert's Reveal app offers several key features that can help a merchant grow their business.
Firstly, the Dynamic Audience Builder allows merchants to improve their Meta and Google ad campaigns by using RFM (Recency, Frequency, Monetary) analysis. This helps identify the best and worst clients and treat them accordingly, allowing for more targeted and effective marketing efforts.
Secondly, the app offers an Automated NPS (Net Promoter Score) tool which helps merchants fix their customer journey. It provides real-time alerts and advanced data, allowing merchants to understand and address customer satisfaction and loyalty.
Additionally, the Buying Habits reports feature helps merchants identify their best and worst-performing product SKUs (Stock Keeping Units) by Customer Lifetime Value (CLV). This information can guide inventory management and marketing strategies to optimize sales and profitability.
Lastly, the app provides advanced reporting capabilities, allowing merchants to track what truly matters in order to become customer-centric. This data-driven approach can help merchants make better decisions and save time by focusing on the most impactful areas of their business.
Overall, Omniconvert's Reveal app offers powerful tools for data segmentation, customer retention, and acquisition, helping merchants optimize their business model, reach their targets, and make informed decisions to grow their business.
Merchants highlight that this app provides valuable customer data and insights, helping them understand user behavior and identify opportunities for improvement and business growth. They appreciate the personalized onboarding process and the app's ease of use, with the ability to start gaining insights immediately. Users also mention the helpful and knowledgeable support team, specifically mentioning Teodor's assistance in addressing questions and guiding setup. The RFM segmentation feature is praised for its power and merchants express excitement to test its effectiveness. Overall, users highly recommend this app for its ability to improve messaging to customers and increase customer lifetime value.
Surveys for feedback, attribution and market research. Collect responses at checkout & by email.
⭐️ 5.0 (25 reviews) Free plan available
UserLoop is an AI-powered survey app that helps merchants collect valuable feedback and insights from their customers. With surveys at every step of the store's experience, merchants can discover their most profitable marketing channels and gain a deeper understanding of their customers' needs and preferences.
The app allows merchants to survey customers at checkout, when they abandon their carts, and even upon delivery, providing multiple touchpoints for gathering feedback. UserLoop also offers the convenience of integrating with OpenAI ChatGPT, which assists in writing effective survey questions and analyzing customer responses.
By using UserLoop, merchants can identify high-value customer segments, improve their product offerings based on customer feedback, and track customer satisfaction. The app offers various question types, including multiple choice, open-ended, date, and video questions, enabling merchants to collect diverse and comprehensive responses.
Additionally, UserLoop provides the ability to export response data to CSV or other tools through integrations, allowing merchants to further analyze and utilize the collected data for business growth. Overall, UserLoop empowers merchants to make data-driven decisions and enhance their customer experience, ultimately leading to business growth.
Merchants highlight the great customer support provided by this app, mentioning that the team is responsive and implements new features quickly based on user feedback. They appreciate the ease of setup and the valuable information provided by the AI Email Report. Merchants also mention the owner's commitment to constantly improving the app through experimentation with AI. Overall, users highly recommend this app for its functionality, ease of use, and excellent customer service.
Capture actionable insights from customers via surveys tailored specifically to them; using Census.
⭐️ 5.0 (16 reviews) Free plan available
Census is a powerful app that allows merchants to capture actionable insights from their customers through tailored surveys. With Census, merchants can gain unrivaled insight into key areas such as attribution, satisfaction, brand sentiment, onsite experiences, and bugs.
One of the most important features of Census is the ability to ask questions specific to each customer using rules to define which questions to show and when. This segmentation can be based on various factors such as device, products ordered, shipping locations, and payment methods. This level of customization allows merchants to gather targeted feedback from their customers, helping them make informed business decisions.
Census also provides a comprehensive dashboard for analyzing feedback and the associated quantifiable metrics. This data can be used to inform CRM strategies and improve customer satisfaction. Additionally, Census offers features such as no coding required installation, no performance impact on the store, unlimited survey submissions, sophisticated logic for dynamic rules and segmentation, and in-depth reporting with fully exportable data.
Overall, Census is a valuable app for any merchant looking to gain valuable insights from their customers and make data-driven decisions to grow their business.
Based on the user reviews, merchants highlight the ease of installation and the value of capturing customer data for improving their business. One user mentions the proactive approach of using the app to gather customer feedback, which they find easier than reviewing user testing videos and support requests. They express excitement about the steady stream of data and anticipate suggesting feature requests in the future. Another user mentions using the app for over a year and finds it helpful for capturing post-purchase data. They highly recommend it for understanding and helping customers in the short and long term. Overall, merchants appreciate the app's ease of use, its ability to gather direct customer feedback, and its potential for providing valuable customer insights.
Powerful post purchase surveys to measure & scale your ads performance via customer led insights
⭐️ 5.0 (15 reviews) Free plan available. 14-day free trial.
Aftersights is a powerful app that offers post-purchase surveys to measure and scale the performance of your ads. With this app, you can gain deep customer insights across various areas such as marketing attribution, conversion rate optimization (CRO), Net Promoter Score (NPS), research, and personalization.
One of the key features of Aftersights is its pre-built question library, which allows you to quickly create surveys using over 30 ready-to-use post-purchase survey questions. Additionally, the app offers cohort-based targeting and conditional logic, enabling you to create intelligent surveys that maximize response rates.
Aftersights also provides multiple question types including NPS, multiple choice, and open text, giving you flexibility in gathering customer feedback. The app's advanced analytics feature allows you to analyze the collected insights at a question level and generate revenue reports for each channel. This helps you improve the accuracy of your marketing return on investment (ROI) and make data-driven decisions for your business.
Overall, Aftersights can help a merchant grow their business by providing valuable customer insights that can be used to optimize marketing strategies, improve customer experience, and increase revenue.
Based on the user reviews, merchants highlight the simplicity and ease of use of this app. They appreciate how quickly they were able to create and launch surveys, with one merchant mentioning that it took less than 5 minutes. The question bank feature is also praised, as it helps merchants think of additional questions to ask their customers. Many users specifically mention using the app to understand marketing ROI and evaluate the effectiveness of different marketing channels. Customization options and the helpfulness of the app's team are also mentioned positively.
Overall, merchants highly recommend this app for marketers looking to increase their return on advertising spend (ROAS) and gain deeper insights into their customers. The app is described as a critical part of the marketing stack, with features that allow for evaluation of marketing attribution, conversion rate optimization (CRO), and product planning. The app's simplicity, question bank, customization options, and helpful team are all highlighted as reasons to choose this app.
AI-Powered Post-Purchase Surveys & Insights Within Just A Few Clicks
⭐️ 5.0 (8 reviews) From $34/month. 14-day free trial.
The most important features of the Bestie app are its automated surveys, attribution insights, creative impact analysis, incentives, and customer personas.
The automated surveys feature allows merchants to ask the right questions to their customers at the right times. This helps them gather valuable feedback and insights directly from their customers, enabling them to understand what matters most to their customer base.
The attribution insights feature helps merchants identify which marketing channels their customers are coming from. This information allows them to make better marketing decisions by knowing where to allocate their marketing budget and which channels to focus on.
The creative impact analysis feature helps merchants determine which ads and creative assets are most effective in driving customer actions. This helps them optimize their marketing campaigns and create more engaging content.
The incentives feature allows merchants to increase the average order value (AOV) and customer lifetime value (LTV) by rewarding customers who complete the surveys. This incentivizes customers to provide feedback and increases their engagement with the brand.
Finally, the customer personas feature provides merchants with insights into what separates their best customers from the rest. This information helps them tailor their marketing strategies and offerings to better cater to their target audience, leading to improved customer retention and loyalty.
Overall, the Bestie app helps merchants make better marketing decisions, optimize their campaigns, increase customer engagement and loyalty, and ultimately grow their business by leveraging direct customer feedback and insights.
Merchants highlight the value and insights they gain from using the Bestie app. They mention that it helps them understand where their customers are coming from and what they are looking for, enabling them to target their ads and upcoming products more effectively. Users also appreciate the ease of use, specifically mentioning the drag-and-drop functionality for building surveys and the ability to create customer personas for more targeted marketing. Overall, merchants consider Bestie to be a valuable tool for gathering insights and improving their marketing strategies.
Add a 'How did you hear about us?' survey to your order status page for better attribution analytics
⭐️ 5.0 (6 reviews) From $19/month. 14-day free trial. Additional charges may apply.
The most important features of the HDYHAU app are:
1. Post-purchase attribution surveys: The app allows you to add a 'How did you hear about us?' survey to your order status page. This helps you gather information about where each order is coming from, providing a complete picture of attribution.
2. Fill in the gaps in marketing attribution: The app emphasizes that relying solely on pixels for marketing attribution is not enough. By collecting data directly from your customers through surveys, you can uncover the true sources of your orders and fill in the gaps in your marketing analytics.
3. Confidence in investing in hard-to-track channels: With HDYHAU, you can confidently invest in channels like TikTok, Facebook, Instagram, and influencer marketing that are traditionally difficult to track. The app's surveys provide ground truth data that allows you to make informed decisions about your marketing investments.
By using the HDYHAU app, merchants can build a complete picture of attribution, understand where each order is coming from, and confidently invest in hard-to-track marketing channels. This can help them make data-driven decisions, optimize their marketing strategies, and ultimately grow their business.
Merchants highlight the ease of use and customization options of this app. They appreciate the ability to modify and add new questions easily. The app also receives praise for its excellent customer service and fast response times. Merchants mention that their requested changes were implemented quickly, and they are impressed with the level of support provided. The survey response rate is also noted as being good, and merchants believe that the app will be greatly beneficial for making marketing spend decisions. Overall, merchants highly recommend this app for its user-friendly interface, customization options, and helpful customer service.
Collect & Display Happy Customers Testimonials Widgets On Your Store.
⭐️ 5.0 (6 reviews) Free plan available
The Testimony app is a powerful tool for collecting and displaying customer testimonials on your store. Customer reviews and testimonials are essential for building trust with potential customers, and this app makes it easy to showcase them.
With Testimony, you can collect customer reviews directly from your website, allowing you to gather social proof of your work and build trust with your audience. The app also offers the ability to import and export testimonials, making it easy to manage and showcase customer feedback.
One of the key features of Testimony is its modern testimonial layouts, which can be easily customized to match your theme style and brand. This allows you to create a visually appealing display of customer testimonials that will capture the attention of your visitors.
Additionally, Testimony offers the flexibility to create unlimited different testimonial widgets and show them anywhere in your store. You can choose from a slider, grid, or list format to display your testimonials, giving you the freedom to design the layout that best suits your store.
Overall, Testimony is a valuable app for any merchant looking to build trust with their customers and boost their online conversions. By collecting and displaying customer testimonials, you can provide social proof of your work and encourage potential customers to make a purchase.
This user highlights the excellent customer service provided by the app. They mention that they had trouble figuring out how to input the app onto their site, but the customer service staff was able to help them and place it onto their site within just 5 minutes. The user also notes that the app looks great on their website.
Automatically send post-purchase NPS, CSAT, 5-star surveys to improve customer experience.
⭐️ 5.0 (5 reviews) Free plan available. 7-day free trial.
Delighted is an app that helps merchants improve customer experience and grow their business through post-purchase surveys. By automatically sending surveys to customers after an order is fulfilled, merchants can measure and act on signals of customer loyalty. Delighted offers a range of survey options, including NPS, CSAT, and 5-star, allowing merchants to gather valuable feedback from their customers.
With Delighted's reporting feature, merchants can easily understand key customer pain points and product feedback, enabling them to quickly address any issues and improve their offerings. The app also offers 40+ integrations, allowing merchants to seamlessly integrate customer feedback into popular eCommerce tools like Klaviyo, Zapier, and Slack.
By using Delighted, merchants can retain their customers by understanding their needs and preferences, resolve pain points by acting on customer feedback, and track trends over time through real-time responses in the dashboard. Additionally, Delighted allows merchants to build unique customer segments for targeted actions and connections to other tools.
Overall, Delighted provides a simple and effective solution for gathering customer feedback, improving customer experience, and driving business growth.
Based on the user reviews, merchants highlight the user-friendly interface, friendly support, high quality of the product, and the invaluable communication with customers that this app provides. Merchants also appreciate the deep insights it offers about customer experience and the actionable steps it suggests for growing their business. They consider Delighted a must-have app for businesses that want to be customer-centric. Additionally, merchants praise the unobtrusive and accessible format of the app, which allows them to show their customers that they are listening and care about their feedback. Overall, merchants describe Delighted as one of the best apps for Shopify, emphasizing its usefulness, simplicity, and positive impact on customer satisfaction and business growth.
Collect feedback directly from your customers, receive bug reports to improve your store.
⭐️ 5.0 (4 reviews) Free plan available
The Feedback Button app is a valuable tool for merchants looking to collect feedback and improve their store. By adding a feedback button to their website, merchants can receive in-the-moment feedback directly from their customers. This feedback can include bug reports, suggestions, questions, and compliments.
The app offers easy installation and quick setup, making it accessible for merchants of all technical skill levels. Additionally, the app provides powerful customization options, allowing merchants to choose the button's position, size, and brand colors to match their store's design.
One of the key features of the app is the ability to choose between emoji or star ratings to understand customer satisfaction levels. This information can be tracked and visualized through a customer satisfaction chart, providing merchants with valuable insights about their customers' experiences.
Furthermore, the app allows merchants to gather customer emails, enabling them to stay in touch and improve communication with their customers.
Overall, the Feedback Button app empowers merchants to take quick, feedback-driven action to improve their store, increase customer satisfaction, build loyalty, and ultimately boost sales.
Based on the user reviews, merchants highlight the ease of installation and customization of the app. They appreciate how quickly and seamlessly the app can be installed, with one user specifically mentioning that it took only 5 seconds. Merchants also mention their excitement about receiving customer feedback and using it to improve their business. They appreciate the value for money and recommend the app for its ability to gather feedback from customers. Some users also mention the good analytics provided by the app. Overall, merchants find the app easy to use, valuable for gathering customer feedback, and recommend it for its customization options and analytics.
Create personalized surveys and reward them. Knowing your buyers can help increase product sales.
⭐️ 5.0 (3 reviews) $7.99/month. 7-day free trial.
Kedora - Survey & Reward is an app that allows merchants to create personalized surveys and reward their customers for participating. By setting up post-purchase surveys, merchants can collect additional information about their buyers, helping them understand their customers better and ultimately increase product sales.
The app offers unlimited custom surveys, giving merchants the flexibility to gather specific information they need. In exchange for completing the surveys, merchants can offer rewards, incentivizing customers to participate. This can help merchants increase post-purchase orders and drive customer engagement.
Kedora - Survey & Reward also provides a comprehensive dashboard for analyzing survey responses and post-purchase orders. This data analysis can help merchants identify trends, preferences, and customer behavior, enabling them to make informed business decisions.
Additionally, the app offers integrations with popular platforms like Klaviyo and Flow, allowing merchants to seamlessly integrate and export their survey data.
With Kedora - Survey & Reward, merchants can create custom surveys, customize rewards, analyze data easily, integrate with other platforms, and receive customer support when needed. These features can help merchants gain valuable insights, enhance customer experience, and ultimately grow their business.
Based on the provided user reviews, merchants highlight that this app is great for understanding their customers and generating more sales. They appreciate the ability to perform in-depth analysis and gain insights into their customer base. The support team is also praised for being responsive and helpful in implementing improvements. Overall, merchants recommend this app for its effectiveness in understanding customers and driving post-purchase sales.
See why shoppers are leaving your store with an exit intent popup
⭐️ 5.0 (3 reviews) Price: Free
The most important features of this app are its ability to collect vital information about why shoppers are leaving your store and the options to customize the popup to match your brand's style. By collecting feedback from your customers, you can gain valuable insights into what aspects of your store need improvement. This information can help you make necessary changes to enhance your store's features and appearance, ultimately improving the shopping experience for your customers and increasing your potential revenue.
The app allows you to style the popup using an intuitive editor and custom CSS options, giving you full control over its appearance. Additionally, you can create a list of options for customers to choose from or provide their own feedback using the "Other" option. This flexibility ensures that you gather the most relevant and actionable feedback from your customers.
Overall, this app is a valuable tool for understanding your customers' needs and preferences, enabling you to make data-driven decisions to grow your business.
Merchants highlight how difficult it was to find an app like this one that effectively captures the reasons why customers are leaving their store without requiring an email address. They praise the app for being easy to install and create, and they report that it has tested well so far. One user specifically mentions the excellent support provided by Robert, who is described as amazing and helpful regardless of the time of day. Overall, merchants love this app for its ease of use, helpful support, and excellent concept.
Understand your customers better with post-purchase surveys
⭐️ 5.0 (3 reviews) Free plan available
The most important features of the nudgem app are its ability to create post-purchase surveys, choose from a variety of survey templates, and integrate with other tools such as Klaviyo and Alloy.
By using post-purchase surveys, merchants can collect valuable data from customers immediately after they make a purchase. This data can provide insights into customer attribution, segmentation, customer research, and conversion rate optimization (CRO). The app offers over 25 survey templates to choose from, making it easy for merchants to get started quickly.
The app also allows merchants to customize the survey copy and add conditional logic to direct customers to different questions based on their responses. Additionally, nudges can be added to the surveys to drive specific actions for customers.
The integrations with Klaviyo and Alloy enable merchants to push the survey data to their favorite tools, allowing for further analysis and activation of the data.
Overall, nudgem helps merchants understand their customers better by collecting valuable data through post-purchase surveys, which can ultimately lead to improved marketing strategies and business growth.
Merchants highlight the ease of use and important features of the app. They mention that creating and tracking forms is simple, and appreciate the ability to have multiple surveys live at the same time. Users also highlight the ability to target specific people to fill the survey and the logic feature that allows for follow-up questions based on previous answers. One merchant especially likes the app for post-purchase feedback as it keeps the experience fresh in customers' minds. They also mention that the app is continuously improving, with the founder working on new features such as unique discount codes for completing the survey. Overall, merchants find the app to be a much-needed and well-designed tool for gathering feedback and engaging with customers.
Do you really know how your customers have heard about your shop?
⭐️ 5.0 (2 reviews) $3.99/month. 7-day free trial.
Learn which marketing channels drive the most sales by collecting customer feedback.
⭐️ 5.0 (2 reviews) Price: Free
The most important features of this app are the embedded post purchase surveys, seamless integration within the checkout process, and the ability to gather valuable feedback.
By collecting post purchase customer feedback, merchants can gain insights into their customers' experience and satisfaction. This feedback can be used to optimize marketing campaigns, improve the overall customer experience, and drive revenue growth.
The app's intuitive interface, onboarding videos, and theme-matching make the feedback collection process easy and seamless for both the merchant and the customer.
Additionally, the app allows merchants to export the post purchase survey response data to CSV, making it easy to analyze and use for further improvements.
Overall, this app is a valuable tool for merchants who want to unlock the full potential of their Shopify store by collecting feedback and using it to drive growth and profitability.
According to one merchant, this app is highly praised for its ability to gather valuable feedback from customers. They appreciate that the app allows customers to directly share their shopping experience and whether they would recommend the business to others. Additionally, the merchant highlights the developer's consultation process, where they worked closely with the merchant to determine the specific questions to ask customers. This personalized approach was deemed important by the merchant. Overall, the merchant highly recommends this app to other Shopify shopkeepers.
⭐️ 5.0 (2 reviews) From $4.99/month. 7-day free trial.
The most important features of this app are the ability to import reviews from AliExpress with a single click and create a showcase video that can be embedded on the product page.
By showcasing the best reviews, the app helps to increase sales and boost conversions. This is because potential customers are more likely to trust and purchase a product that has positive reviews from other customers.
The app also helps to build social proof by showcasing other happy customers who have bought the product in a delightful way. Social proof is an important factor in building trust with customers and can greatly influence their purchasing decisions.
Additionally, the app is beautifully designed, which enhances the overall user experience and makes the showcase video visually appealing. This can further attract and engage potential customers, leading to increased sales.
Overall, this app provides an easy and effective way for merchants to showcase their best reviews and build trust with customers, ultimately helping them grow their business.
According to the user reviews, merchants highlight that this app is very easy to use with a clean and user-friendly interface. They appreciate the customer showcases feature, which enhances their product descriptions and has a positive impact on conversions. Some users mention that they would like to have more features in the app, but overall, they find it different from other apps and are satisfied with its functionality. In summary, merchants find this app to be user-friendly, visually appealing, and beneficial for driving conversions on their Shopify stores.
Honest reviews from Thingtesting. Help consumers shop better.
⭐️ 5.0 (1 review) Price: Free
The Thingtesting app offers several important features to help merchants grow their business. Firstly, it allows merchants to display their brand's average Thingtesting rating directly in their store. This can help build trust with customers and showcase the positive feedback received from real people.
Secondly, the app enables merchants to embed Thingtesting reviews on their own website. By showcasing honest reviews from independent sources, merchants can provide potential customers with a clear and unbiased view of their products or services. This can help increase conversion rates and drive more sales.
Lastly, the app allows merchants to connect their store with their brand page on Thingtesting. This integration helps to establish a consistent presence and further build credibility with customers. By linking their store with Thingtesting, merchants can tap into a trusted platform and reach a wider audience of consumers who actively seek out honest reviews.
Overall, the Thingtesting app provides a valuable solution to the problem of fake reviews and review censorship. By leveraging the power of honest feedback from real people, merchants can enhance their reputation, increase customer trust, and ultimately grow their business.
JT from Craftmix is extremely enthusiastic about Thingtesting, giving it a glowing 5-star review. He describes it as an awesome platform and highly recommends it. However, he doesn't provide any specific details about what features or aspects of the app he finds particularly impressive.
Overall, the user reviews for Thingtesting are positive, with most merchants expressing satisfaction and recommending the app. However, since JT from Craftmix's review is the only one provided, it is difficult to gauge the overall sentiment and specific highlights of the app. It would be beneficial to have more reviews to gain a better understanding of the app's features, benefits, and potential drawbacks.
Survey customers after the purchase, with a simple question and measure channel attribution sources
⭐️ 5.0 (1 review) Free plan available
The most important feature of this app is its ability to survey customers after a purchase and measure channel attribution sources. This is beneficial for merchants who use various marketing channels, such as Instagram, TikTok, Google Adwords, SEO, and TV ads, but struggle to determine which channels are actually driving customer acquisition.
By asking a simple question on the Thank You page, the app makes it easy for customers to provide feedback on how they discovered the merchant's store. This data is then displayed and analyzed in a user-friendly dashboard, allowing merchants to easily understand and identify the marketing channels that are most effective in bringing in new customers.
This app helps merchants make informed decisions about their marketing strategies and allocate their budget more efficiently. By focusing on the channels that yield the best results, merchants can optimize their efforts and ultimately grow their business.
Merchants highlight that this app is a great tool that is easy to install and implement. They appreciate the insights it provides, which help them optimize their marketing spend on different channels. The app is praised for its user-friendly interface and its ability to provide valuable information to merchants. Overall, merchants find this app to be a valuable asset in their marketing efforts, enabling them to make informed decisions and maximize their return on investment.
Create forms with our form builder, enhancing your website's functionality and user experience!
⭐️ 5.0 (1 review) Free plan available. 15-day free trial.
Nerdy Form is an app that offers a form builder to enhance the functionality and user experience of an e-commerce website. The most important features of this app include the ability to create engaging, customizable forms, collect data from customers, and make informed business decisions based on the data collected.
With Nerdy Form, merchants can easily create various types of forms, such as customer surveys or contact forms, to gather valuable information from their customers. This data can then be used to optimize business operations, improve user interaction, and make data-driven decisions.
Additionally, the app allows for customization of email notifications and auto responders when a form is submitted. This feature ensures that merchants stay informed and can promptly respond to customer inquiries or submissions.
Another notable feature is the ability to create multistep forms, which can help guide customers through a more seamless and user-friendly experience. Forms can also be displayed as pop-ups and include conditional logic, providing a more personalized and tailored interaction for customers.
Furthermore, Nerdy Form allows for the upload of files, which can be attached to notification emails. This feature is particularly useful for instances where customers need to provide additional information or documentation.
Overall, Nerdy Form empowers merchants to gather valuable customer data, improve user experience, and make data-driven decisions to grow their business.
Merchants highlight the ease of use and useful features of this app, particularly for collecting customer information on Contact Us pages and other areas of their websites. The inclusion of Google reCAPTCHA is praised for preventing spam from bots. The support provided by the app is also highly regarded. Merchants appreciate the reasonable price of the app and consider it a no-brainer for businesses that need to collect customer details. Overall, this app is recommended for its user-friendly interface, helpful features, reliable support, and affordable pricing.
Discover what makes your customers tick (and buy) with post-purchase surveys.
⭐️ 5.0 (1 review) From $9/month. 7-day free trial. Additional charges may apply.
The most important features of this app are the ability to easily create post-purchase surveys, obtain marketing attribution information, optimize conversion rates, and measure customer satisfaction with the Net Promoter Score (NPS).
By using this app, merchants can gain valuable insights into their customers' behavior and preferences. The marketing attribution feature allows merchants to understand where their customers found them, helping them make informed decisions about their marketing strategies. The conversion rate optimization feature helps merchants identify areas for improvement in their sales process, leading to more sales and revenue. The NPS feature allows merchants to gauge customer satisfaction and identify areas where they can improve their overall shopping experience.
Additionally, the app provides full-scale analytics, giving merchants a comprehensive view of when, where, and what their customers submitted in the surveys. This data can be used to make data-driven decisions and drive business growth. With the ability to launch multiple active surveys simultaneously, merchants can gather feedback from different customer segments and tailor their strategies accordingly.
Overall, this app empowers merchants to better understand their customers and make data-driven decisions to grow their business.
Merchants are praising Survey Daddy for its effectiveness in improving the post-purchase process and providing valuable analytics. They mention that the app helps create a fantastic experience for their clients, leading to higher customer satisfaction.
Build powerful forms with our easy-to-use Form Builder app.
⭐️ 4.9 (991 reviews) Free plan available. 5-day free trial.
The most important features of the Form Builder app are:
1. Design basic or complex forms: The app allows you to create various types of forms for your store, giving you the flexibility to collect different types of data from your customers.
2. Smooth workflow and compatibility: The app ensures a smooth user experience and is compatible with the most recent themes, ensuring that your forms seamlessly integrate with your store's design.
3. Google reCaptcha: The app includes Google reCaptcha, which helps prevent fake submissions and ensures that the data collected is genuine.
4. Customizable form appearance: You can change the look of every part of your form to match your store's aesthetic, creating a cohesive and branded experience for your customers.
5. File and image uploads: The app allows customers to upload multiple files and images through the forms, making it easy for them to provide necessary information or attachments.
By using the Form Builder app, merchants can easily create personalized and professional forms that gather important data from customers. This data can be used for various purposes such as lead generation, customer feedback, or order customization. The app's flexibility, compatibility, and customization options make it a valuable tool for growing a business by improving customer engagement and streamlining data collection processes.
Based on the provided user reviews, individual users highlight several key points about this app. One merchant mentions that the app had some issues initially, but the team behind the app responded quickly and fixed all the issues, impressing the merchant with their responsiveness. However, the merchant still suggests that the app should allow users to choose the font on the header of the form. Another user mentions that the app's Klaviyo integration does not send names into contacts, which limits the usefulness of the integration. Additionally, the app's interface is described as unintuitive and requires a lot of digging in and out of menus. On the positive side, other merchants highlight the app's ease of use, clean appearance, and functionality. One user specifically mentions that the app's live chat support was helpful and professional in assisting with app integration. Overall, merchants have mixed opinions about the app, with some praising its functionality and support, while others point out limitations and usability issues.
Easily create forms this to collect leads, improve customer service & boost sales w/o coding
⭐️ 4.9 (487 reviews) Free plan available. 7-day free trial. Additional charges may apply.
The qikify Contact Form app is a powerful tool for merchants to easily create custom forms to collect leads, improve customer service, and boost sales. With various field types available, such as text fields, checkboxes, radio buttons, and dropdown menus, merchants can collect any type of information effortlessly.
The app offers different display options, including popup forms, bubble forms, and embed forms, allowing merchants to showcase their forms in a way that suits their website design. The highlighted "contact us" button helps streamline customer support and encourages customers to reach out for assistance.
One of the key features of the app is its ability to protect forms from spam with Google reCaptcha, ensuring that the submissions are genuine and valuable. Merchants can store, manage, and export form submissions directly within the app, making it easy to analyze and utilize the collected data.
Overall, the qikify Contact Form app provides an efficient and user-friendly solution for merchants to enhance customer interactions, gather valuable data, and ultimately grow their business.
Overall, merchants are highly satisfied with this app. They highlight its user-friendly interface, smooth navigation, and impressive functionality. The app offers a wide range of useful tools and services that enhance the overall user experience. Its design is visually appealing and modern, and it delivers fast loading times and responsive performance. Merchants also appreciate the app's robust security measures, ensuring the safety and privacy of user data. Additionally, merchants are pleased with the app's free plan and express their intention to use more apps from the same creator. In summary, this app is a reliable and enjoyable tool that effectively caters to its users' needs, particularly in streamlining contact forms and enhancing customer communication.
Scale your ads and grow your business with dynamic post purchase surveys and powerful analytics.
⭐️ 4.9 (58 reviews) Free plan available. 7-day free trial.
KnoCommerce is a post-purchase survey platform that helps merchants scale their ads and grow their business through dynamic surveys and powerful analytics. The app offers several key features that can benefit a merchant:
1. 5 min setup with 30+ full survey templates: KnoCommerce makes it easy for merchants to get started with their post-purchase surveys by providing a wide range of pre-built templates. This saves time and allows merchants to quickly gather valuable insights from their customers.
2. Sophisticated logic flows and "actions": KnoCommerce allows merchants to create advanced survey logic flows and "actions" that can push customers to deeper engagement. This helps merchants foster better connections with their customers and drive more meaningful interactions.
3. Benchmarking and attribution modeling: The app provides benchmarking and attribution modeling features that allow merchants to better understand the performance of their ads. This helps merchants optimize their marketing channels and make data-driven decisions to scale their business effectively.
4. Audiences & templates for customer cohorts: KnoCommerce offers targeted audiences and templates for customer cohorts based on survey and order data. This allows merchants to segment their customers and personalize their marketing efforts, leading to higher engagement and conversion rates.
5. Powerful integrations: KnoCommerce integrates with popular apps like Triple Whale, Peel, Klaviyo, and more. This enables merchants to leverage the power of these tools and further enhance their post-purchase analysis and marketing strategies.
Overall, KnoCommerce provides a comprehensive solution for post-purchase surveys and analytics, helping merchants gain valuable insights, optimize their ads, and foster better connections with their customers to drive business growth.
Based on the user reviews, merchants highlight the following key points about the KnoCommerce app. Firstly, it provides valuable first-party data and insights, allowing businesses to make better planning, financial, and marketing decisions. The discovery channels, customer behavior, and reasons behind purchase decisions are all tracked and analyzed. Secondly, the customer support is outstanding, and the built-in automation features save merchants a significant amount of time. The app seamlessly updates survey data based on customer feedback, making it easy to track and analyze different channels. Additionally, merchants appreciate the integration with TripleWhale, which helps close the gap on attribution. Overall, KnoCommerce is considered a game-changer for businesses, providing crucial tools for understanding the customer journey and improving the overall experience through various marketing channels. Merchants believe that it offers invaluable data, actionable insights, and exceptional value for its price. Switching to KnoCommerce is seen as a significant improvement over other post-purchase survey tools, and not doing so earlier is regarded as a mistake.
Create attractive form using form builder with conditional based form, Customer based form, etc...
⭐️ 4.9 (53 reviews) From $4.99/month. 7-day free trial.
This app is a powerful form builder that allows you to create custom forms with ease. With its drag and drop feature, you can easily add fields, change their positions, and mark them as required. The app also offers conditional form options, allowing you to create forms that adapt based on customer input.
One of the key features of this app is the ability to set up auto responder emails, which allows you to send automated responses to customers who fill out your forms. This can help improve customer engagement and provide a better user experience.
Additionally, the app offers integration with popular email marketing platforms such as Mailchimp and Klaviyo, allowing you to seamlessly collect customer information and add them to your email list.
Overall, this app provides a user-friendly way to create attractive and functional forms that can help you collect valuable customer information, improve communication, and ultimately grow your business.
Based on the user reviews, merchants highlight the exceptional customer support provided by the app's live chat team, who go above and beyond to assist with any issues or questions. Users also praise the app for its user-friendly interface, easy-to-use features, short learning curve, and reasonable pricing. Merchants appreciate the customization options for forms and the flawless integration with Shopify. The app's support team is knowledgeable, responsive, and available 24/7, which is highly valued by users. The pricing structure is also seen as providing great value for money, with the middle tier offering unlimited submissions. Overall, merchants highly recommend this app for its excellent service, amazing features, user-friendly interface, and reasonable pricing.
Build your contact us form or custom form without any technical knowledge required
⭐️ 4.8 (1,053 reviews) Free plan available. 7-day free trial.
The Globo Form Builder app is a powerful tool that allows merchants to easily create professional-looking forms without any coding knowledge required. One of the key features of this app is its integration with various third-party applications such as Mailchimp, Klavio, Ominisend, Sendinblue, and Google Calendar. This integration allows merchants to seamlessly collect customer information and sync it with their preferred email marketing or scheduling tools.
Additionally, the app allows merchants to display custom forms on any page of their website, including product pages, collection pages, cart pages, and home pages. This flexibility ensures that merchants can capture important information from customers at various stages of the purchasing process.
Another notable feature of Globo Form Builder is the ability to enable file or image uploads from customers when they submit a form. This can be particularly useful for businesses that require customers to provide additional documentation or images for certain types of inquiries or orders.
Overall, Globo Form Builder offers a comprehensive solution for creating customizable forms that can help merchants streamline their customer interactions, gather important data, and integrate with their preferred marketing tools.
Merchants highlight that this app is a game changer and an amazing addition to their store. They appreciate that it solves the limitations of the default Shopify contact form by offering more field types and the ability for customers to upload files. The conditional logic and easy setup are also praised for providing a better user experience. Users mention the excellent customer support, with Emma being particularly responsive and helpful. Merchants also mention that they are happy to pay for the app because it works so well. Some users had issues with receiving notifications via email, but the Globo support team was quick to fix the problem. Overall, merchants are pleased with the app's functionality, affordability, and customer service.
Collect & Show customer testimonials with photos in grid, and slideshow format on store.
⭐️ 4.8 (408 reviews) Free plan available
The Testimonials Showcase app allows you to collect and display customer testimonials with photos in a grid or slideshow format on your store. This app is essential for building trust and credibility with potential customers. By showcasing the experiences of other customers, you can help new visitors feel more confident in purchasing your products or services.
The app offers multiple features to make the process easy and customizable. You can collect testimonials from customers using either an email form or a website form, and easily moderate them before they are displayed on your store. Additionally, you can collect product photos from customers and include them as photo reviews in the testimonials.
The app provides various display styles, including grid and slideshow options, and offers 5 premade templates to choose from. This allows you to create a visually appealing and professional-looking testimonial section on your store.
Overall, the Testimonials Showcase app is an effective tool for merchant growth. By leveraging the power of customer testimonials, you can build trust, increase conversions, and ultimately grow your business.
Based on the user reviews, merchants highlight the app's flexibility in allowing both product reviews and testimonials. They appreciate the app's ability to accommodate small batch products that often sell out, enabling customers to leave reviews even if they can't review the exact product they purchased. Users also mention the app's responsive customer support, with the team being helpful in setting things up and addressing any issues. Another merchant mentions that the app has completely transformed the way they approach leaving reviews, offering a convenient and efficient platform for capturing and sharing experiences. Overall, merchants love the app for its ease of use, high quality, and simplicity compared to other apps that may not work well or require contacting customer support.
Collect, import, and embed testimonials, photo & video TikTok reviews & YouTube reviews
⭐️ 4.8 (202 reviews) Free plan available
The Reputon Testimonials app is a powerful tool for improving site trust, reputation, and social proof. With this app, merchants can collect, import, and embed testimonials, photo reviews, YouTube video reviews, and TikTok shop reviews on their website.
One of the key features of the app is the ability to add reviews with the customer's picture, company name, social link, and position. This adds credibility and authenticity to the testimonials. Merchants can also use a dedicated link for testimonial collection, making it easy to gather feedback from customers through various channels such as email, website, QR codes, and more.
By showcasing client testimonials and product recommendations, merchants can create trust and assure their customers of the quality and reliability of their business. The app also offers various styles for displaying reviews, including sliders, cards, lists, carousels, and grids, allowing merchants to customize the look and feel to match their brand.
Additionally, the app provides the option to import reviews from popular platforms such as Yotpo, Aliexpress, Amazon, Ebay, Etsy, Google, and Mercado Libre, making it easy to consolidate and display reviews from different sources.
Overall, the Reputon Testimonials app can help merchants grow their business by improving site trust, reputation, and social proof, which in turn can increase customer confidence and drive sales.
Merchants highlight the ease of use and the helpfulness of the app in meeting their needs. One merchant specifically mentions needing assistance with customizing the colors and fonts and hopes to receive help since they are not familiar with CSS code. Another merchant initially doubted the usefulness of the app but after five months of usage, they now consider it one of the best apps on the market. The overall sentiment is positive, with merchants expressing satisfaction with the app's features and expressing a willingness to upgrade to a paid plan because they love everything about it. Overall, merchants find the app easy to use and appreciate its features, making it a valuable tool for their business.
Post Purchase Survey app is the perfect tool for gathering post purchase feedback from customers.
⭐️ 4.8 (92 reviews) Free plan available. 7-day free trial.
The Post Purchase Survey app is a valuable tool for merchants to gather post purchase feedback from customers. With this app, merchants can easily create custom surveys, including checkout surveys, product surveys, and exit surveys, to measure their net promoter score and gain insights into their customers' experiences.
By using this app, merchants can improve customer satisfaction and loyalty by making informed decisions based on the data collected. The app allows for one-click installation and enables merchants to track customer feedback effortlessly. It also provides valuable insights in under 30 seconds, ensuring prompt action can be taken to address any issues.
One of the key features of the app is the ability to embed the post purchase survey into the Thank You page, which helps boost response rates. Additionally, the app offers an analytics dashboard that allows merchants to analyze the feedback and take appropriate actions.
Lastly, the Conditional Logic feature allows for the creation of dynamic post-purchase surveys, making the app flexible and adaptable to different business needs. Overall, the Post Purchase Survey app is a powerful tool for merchants to gather feedback and improve their business based on customer insights.
Merchants highlight the app's functionality and usefulness, as well as its customer service. One user mentions reporting a little error to customer service, who was extremely friendly and helpful in resolving the issue, making the app even better. Another user mentions that the app has been a great way for them to track where their customers heard about them, as it allows for easy customization and data exports. Overall, merchants appreciate the app for providing useful feedback about their customers' experiences with their products, helping them make better business decisions on product selections.
Create a custom and easy-to-use contact form with the powerful Hulk Contact Us Form app.
⭐️ 4.7 (294 reviews) Free plan available. 5-day free trial.
The HulkApps Contact Us Form with the Captcha app is a powerful tool for merchants looking to create a custom and easy-to-use contact form. The app allows you to add contact forms to your current store theme and set up auto-responders for all form submissions.
One of the key features of this app is its fully responsive and customizable form builder. This allows you to create professional and visually stunning contact forms and contact us pages that match your store's branding.
The app also offers six customizable fields, giving you the flexibility to tailor the contact form to your specific needs. Additionally, the built-in reCAPTCHA element helps protect against spam and abuse, ensuring that you only receive legitimate form submissions.
Another benefit of using this app is the ability to effortlessly export your contact form submissions in a date-sorted format. This can be useful for analyzing customer inquiries and tracking trends over time.
Overall, the HulkApps Contact Us Form with the Captcha app is a valuable tool for merchants who want to enhance their customer communication and streamline their contact form management.
Merchants highlight the ease of setting up this app, with one user mentioning that they didn't have any trouble understanding the process. They also appreciate the availability of immediate support for clarifications and quick answers to their questions. Overall, merchants consider this app a must-have for any Shopify website, as it allows them to easily add a contact form for customers to communicate with them.
Etsy seller reviews app. Import reviews & testimonials. Embed different widgets to your store.
⭐️ 4.7 (128 reviews) $6.99/month. 7-day free trial.
The Reputon Etsy Reviews app for Shopify is a powerful tool that can help merchants improve their site trust, reputation, and social proof. With this app, merchants can import reviews and testimonials from their Etsy seller page and display them on their Shopify website.
One of the key features of this app is its ability to add Etsy reviews to a Shopify website with just one click, without requiring any code. This makes it easy for merchants to showcase their positive reviews and build trust with their customers.
The app also offers different styles of rating widgets, including carousel with rating list, compact and small badges, and compact slider. This allows merchants to choose a style that best fits their website design and layout.
By displaying 5-star reviews on their Etsy seller page, merchants can also attract more sales and improve their conversion rates.
Overall, the Reputon Etsy Reviews app can help merchants enhance their site's credibility, increase customer trust, and ultimately grow their business.
Based on the user reviews, individual merchants highlight both positive and negative experiences with this app. One merchant had initially liked the app but encountered a freezing issue, which led them to delete the app. However, they express their desire for support and still love the app. Another merchant had issues with the app but was able to resolve them with the help of customer support. They appreciate the prompt resolution of their problems and recommend the app. On the other hand, a different merchant finds the app easy to use and set up, but suggests two improvements: allowing changes to the speed of scrolling and including pictures in customer reviews.
Overall, the app is praised for its functionality and ease of installation. It is also commended for its customer support, which promptly addresses and resolves issues. However, there are some areas for improvement, such as adding more customization options and incorporating customer-added pictures in reviews. Despite these suggestions, the app is generally well-received by merchants.
Interactive pop ups to see better traction in attracting new and existing customers to your website
⭐️ 4.7 (37 reviews) Free plan available. 5-day free trial.
Neowauk is an app that offers interactive pop-ups to help merchants attract new and existing customers to their website. With this app, merchants can create a variety of pop-ups to capture leads, collect emails, gather feedback, conduct product quizzes and games, show recommendations, and display notifications.
One of the key features of Neowauk is its ability to engage with customers in multiple ways. Merchants have complete control over how their customers see and interact with the pop-ups. The app also provides a wide variety of templates for all types of pop-ups and an intuitive WSIWYG editor to customize them.
By using Neowauk, merchants can create surveys to gather leads and feedback from customers. They can also set up logical paths to render questions based on customer responses. Additionally, the app offers an engaging product finder quiz to help customers find the most suitable products.
Moreover, Neowauk allows merchants to add exciting games like spin and wins, flip games, and scratch and win to elevate customer engagement. By utilizing these features, merchants can improve customer interaction, capture valuable data, and ultimately grow their business.
Merchants highlight that this app is quick and simple to set up and customize. They appreciate the ease of use and the quick set up time. However, one user encountered a minor issue when entering designs, but found that a quick save and refresh resolved the problem. Overall, merchants are pleased with this app and find it to be a great way to collect simple data and incentivize sales. They express intention to continue using it in the future.
Scale ads & marketing with post-purchase survey data. Improve satisfaction & CVR with user insights.
⭐️ 4.7 (7 reviews) Price: Free
Gojiberry is an app that helps merchants gather valuable insights from their customers through post-purchase surveys and customer interviews. By collecting feedback directly from customers, merchants can improve their marketing, user experience, and product strategies.
The most important features of Gojiberry include its simple survey templates, user-friendly dashboard for instant insights, seamless integration with Shopify customer list and purchase data, and the ability to schedule 1-on-1 customer interviews.
By using Gojiberry, merchants can eliminate the guesswork and make data-driven decisions by understanding what their customers truly want. They can identify where their customers are coming from and what new products they are interested in. This helps them optimize their marketing efforts, enhance the user experience on their website, and refine their product offerings.
Overall, Gojiberry is a powerful tool for merchants to gain actionable human insights that cannot be obtained from numerical data alone. It saves time, effort, and cost by simplifying the process of conducting user research and ultimately helps merchants grow their business by focusing on what matters most to their customers.
Merchants highlight that the Gojiberry app is easy to set up and use, making it convenient for running post-purchase surveys and gathering customer feedback. They appreciate the intuitive interface and the ability to view responses in both individual and summary forms. Users also mention the helpfulness of the customer support team, who provided valuable guidance on gathering accurate purchase attribution data. The app is praised for its visually appealing survey design that matches the merchant's website and does not require any additional effort from customers, such as coupon incentives. Overall, merchants highly recommend the Gojiberry app for e-commerce store owners looking to improve their marketing effectiveness and gather customer feedback. The app is seen as a valuable tool for analyzing customer insights and enhancing the overall shopping experience.
Create any type of contact form, custom forms or multi step forms for your store easily.
⭐️ 4.6 (69 reviews) Free plan available
The EVM Forms app is a simple and easy-to-use contact form app with a wide range of features. With this app, merchants can create custom forms for various purposes such as registration forms, contact us forms, questionnaire forms, wholesale forms, order forms, survey forms, return forms, multi-step forms, feedback forms, popup forms, and enquiry forms.
One of the key features of the app is the ability to create forms with conditional logic, allowing for dynamic forms that adapt based on user input. The app also offers a drag and drop interface for easy setup, making it accessible for merchants with no coding experience.
The app provides a centralized dashboard where merchants can manage all form entries, making it easy to keep track of customer submissions. Additionally, form entries can be sent directly to the merchant's email for quick access and follow-up.
By using the EVM Forms app, merchants can enhance their customer communication and engagement by easily creating and managing various types of forms. This can help merchants to collect valuable customer data, streamline their processes, and provide a better overall shopping experience, ultimately leading to business growth.
Merchants highlight the ease of use and customization options provided by this app. They appreciate how easy it is to create and edit forms on their websites. The customer service is also frequently praised for being responsive, helpful, and quick to resolve any issues. Some users mention that they are using the free version of the app and find it perfect for their needs. The only improvement some users suggest is the ability to submit vector or art extensions in addition to PDF files. Overall, merchants have a great experience with this app, finding it user-friendly and effective in creating custom forms for their Shopify stores. The responsive customer service adds to their positive experience.
Gather post-purchase feedback from customers with customizable customer surveys & feedback polls.
⭐️ 4.5 (93 reviews) Free plan available
The most important features of this app are:
1. Fully customizable customer survey: The app allows you to create surveys tailored to your specific needs. You can gather post-purchase details related to the customer's experience on your site, such as store layout, product selection, and ease of purchase.
2. Professional templates and integrations: The app offers a variety of pre-built professional templates to help you get started quickly. It also integrates with other platforms, allowing you to gather quality information and insights seamlessly.
3. Instant email alerts and Google Sheets sync: You will receive instant email alerts for survey responses, ensuring you can stay updated on customer feedback. Additionally, the app syncs survey data with Google Sheets, making it easy to analyze and organize the information.
4. Centralized contact list integration: The app saves contacts to a centralized list that integrates with Shopify Customers. This allows you to keep track of customer information and use it for future marketing efforts.
5. Multiple field options and reCAPTCHA: The app offers various field options, including dropdowns, multiple choice, email, images, and star ratings. Additionally, you can add reCAPTCHA to your survey to prevent spammers from submitting fake responses.
By using this app, merchants can gather valuable post-purchase feedback, gain insights into their customers' experience, and make data-driven decisions to improve their store and grow their business.
Based on the provided user reviews, individual merchants highlight the difficulty and time-consuming nature of getting support for the app. One merchant had to pay an additional fee to a developer to add a script for tracking survey usage in Google Analytics, even though their paid subscription should have allowed for this feature. Another merchant expresses disappointment with the lack of adequate support despite paying a significant amount for the app. However, there are also positive reviews from merchants who praise the app for its many options and the prompt and helpful support they received. Overall, the app seems to have mixed reviews, with some users experiencing difficulties with support while others are satisfied with the service provided.
Form Builder to gather data that matters for your business growth.
⭐️ 4.5 (23 reviews) Free plan available
The most important features of this Form Builder app are its ease of setup and integration, user-friendly interface, and customization options.
With this app, merchants can easily create custom forms to gather important data for their business growth. They can gather insights into their strengths and weaknesses, allowing them to make informed decisions and improve their strategies.
The app provides multiple features and functions to customize the form, ensuring better user engagement. Merchants can easily decide the look and feel of the form from their dashboard, making it consistent with their brand reputation.
Additionally, users have the flexibility to modify and delete forms as per their usage. They can also make necessary changes to the existing forms with the right permissions.
Overall, this Form Builder app enables merchants to gather the data that matters for their business growth, helping them make informed decisions and improve their strategies.
Individual users highlight the ease of use and customization options provided by the Form Builder app. They appreciate the ability to customize forms exactly how they want and the flexibility it offers. The app's customer service is also highly praised, with merchants mentioning quick resolutions to issues and helpful support. One user mentioned that the app is a great free alternative to other complicated apps, making it a top choice for those looking for simplicity and effectiveness.
Overall, merchants have a positive impression of the Form Builder app. They find it easy to use, customizable, and appreciate the fact that it is free. The app's customer service is also highlighted as being prompt and helpful in resolving any issues. It is recommended as a simple and effective form builder for those who want to avoid complicated alternatives.
Empower Shoppers with Trusted Insights: Your Ultimate Product Review App with photos & multi widgets
⭐️ 4.5 (8 reviews) Price: Free
Product Review - With Widgets is an app that helps merchants collect and display customer reviews for their products. It allows merchants to store all product reviews and verify customers to build trust.
The most important features of this app are:
1. Customer reviews: The app provides a platform for customers to leave reviews for products. This is important because customers often rely on reviews to make purchasing decisions. By displaying positive reviews, merchants can increase customer trust and confidence in their products.
2. Verified customers: The app allows merchants to flag customers as verified, which enhances the credibility of their reviews. Verified customers are more likely to be trusted by potential buyers, which can lead to increased sales.
3. Social proof: By showcasing customer reviews, merchants can create a sense of FOMO (fear of missing out) and social proof. When potential customers see that others have had positive experiences with a product, they are more likely to make a purchase.
Overall, Product Review - With Widgets can help a merchant grow their business by increasing customer trust, driving more sales, and creating a positive reputation for their products.
Based on the user reviews, merchants highlight the importance of product reviews for customer trust and the clean design and usability of the app. They also appreciate the helpful customer support provided by the app developers. However, one merchant had a negative experience when the app suddenly started charging and required the removal of reviews if not paid for. They found the customer service unhelpful and felt deceived by the change in pricing. Overall, merchants find the app to be a must-have for their stores, praising its functionality and the support provided. However, the negative experience of one merchant raises concerns about the app's pricing and customer service policies.
Create image voting campaigns to validate your product ideas and discover your next best-sellers.
⭐️ 4.5 (2 reviews) Free plan available. 3-day free trial.
The Traxoft image voting app allows merchants to create image voting campaigns to validate their product ideas and discover potential best-sellers. By creating a simple image gallery poll, merchants can let their customers vote on designs, products, and styles they want to see next in their store.
This app is crucial for merchants who want to avoid wasting money and time on dead stock. By gathering feedback directly from their customers, merchants can ensure they are selling products that their customers actually want, leading to increased sales, average order value (AOV), and conversions.
With Traxoft image voting, merchants can create image voting campaigns in minutes without any coding required. They can easily embed the campaigns on any page of their store or share a link. Additionally, the app offers integration with popular tools like Klaviyo, Google Forms, and CSV export, making it easy to collect and analyze voting data.
Overall, Traxoft image voting is a valuable app for merchants looking to validate their product ideas and make data-driven decisions to grow their business.
One merchant mentioned that they thought the concept of the app was cool, but they experienced issues with their header and footer being messed up after enabling it in their theme. They expressed a desire for assistance to fix these issues so they could use the app.
Overall, the reviews suggest that this app has a unique and interesting concept. However, it appears that there may be some compatibility issues with certain themes, causing problems with the header and footer. It is unclear from the reviews whether there is prompt and effective customer support available to help resolve these issues. Merchants seem to be interested in using the app if these problems can be addressed.
Debutify Reviews makes collecting, managing, and displaying customer photo and video reviews easy.
⭐️ 4.4 (26 reviews) Free plan available. 30-day free trial.
The most important features of Debutify Reviews are its ability to easily collect, manage, and display customer photo and video reviews. This app allows merchants to leverage social proof to build their brand's credibility and let their customers sell for them.
With Debutify Reviews, merchants can request, collect, and import photo and video reviews effortlessly. They can manage all their reviews in one place, ensuring they have full control over which ones are displayed. This enables them to showcase only the best reviews that can help visitors make better buying decisions, while also protecting their brand's reputation.
Additionally, the app offers several valuable features to enhance the review collection process. Merchants can automatically send review request emails, offer rewards for customers who leave reviews, and import existing reviews from other platforms. They can also customize the review widgets to match their brand's look and feel.
By utilizing Debutify Reviews, merchants can harness the power of social proof to boost their sales and increase customer trust.
Based on the user reviews, there are mixed opinions about the Debutify theme and its trial period extension policy. One merchant expresses frustration about not being able to extend the trial period despite needing more time to configure theme settings. They also mention poor conversion rates and consider the app a scam. On the other hand, another merchant highlights the ease of use and embedded features of the Debutify theme, making it suitable for both small and large businesses. They also mention the excellent rating app and user-friendly support team. Overall, the reviews suggest that while some merchants have had a negative experience with the trial period and conversion rates, others have found the Debutify theme to be a valuable choice for their business needs.
Fuzzy Surveys helps you run polls and surveys on your post-purchase confirmation page.
⭐️ 4.2 (12 reviews) Price: Free
Fuzzy Surveys is a powerful app that allows merchants to run polls and surveys on their post-purchase confirmation page. By collecting insights from customers, merchants can use this information to grow their sales and improve customer satisfaction.
One of the key features of Fuzzy Surveys is its easy-to-use editor, which allows merchants to seamlessly add surveys to the order confirmation screen. This enables them to capture feedback and understand what their customers want and need next.
By using Fuzzy Surveys, merchants can gain valuable insights that have been proven to increase cart average order value (AOV) and improve marketing opportunities. These insights can help merchants identify high-performing sales channels and discover new conversion opportunities.
Overall, Fuzzy Surveys provides a simple yet effective way for merchants to collect feedback from their customers and leverage that information to optimize their business strategies and drive growth.
Merchants highlight that this app is very useful for gathering feedback from customers. They appreciate the multiple options for question layout and the ability to ask one question at a time, which results in clear and easy-to-see feedback. However, some users mention that the analytics side of the app is lacking, as it only lists each customer and their response without providing any summary statistics. They suggest that it would be more helpful to have the number or percentage of customers who chose each option. Despite this, one merchant loves the app and mentions that it works great, providing insightful information to improve their customer experience. Overall, merchants recommend this app for its feedback-gathering capabilities, but suggest improvements in the analytics feature.
It is a repair software for E-commerce stores that allows your team to manage all repair tickets
⭐️ 4.1 (3 reviews) Free plan available
This repair software for E-commerce stores offers a range of features to help manage repair tickets effectively. Merchants can create unlimited repair requests and register customers with these requests. They can track the history of repairs and change the status of each request to "open," "repaired," "completed," or any custom status.
The app also allows merchants to create unlimited email templates to send to customers based on the status of their repair request. They can allocate custom colors to each status, making it easy to visually identify the progress of each repair.
Additionally, when a repair is completed, the app can automatically create a draft order based on the products used in the repair process. This streamlines the process of invoicing and ensures accurate record-keeping.
By using this app, merchants can efficiently manage their repair tickets, provide excellent customer service, and streamline their repair processes. This can ultimately help them grow their business by improving customer satisfaction and increasing operational efficiency.
Based on the user reviews, individual merchants highlight a few key points about this app. One merchant mentions that the app is missing basic features like a translating/language feature for customizing layouts and links, as well as the ability to transfer technician remarks to invoices. Another merchant mentions that the search function to add a customer to a ticket is not ideal as it only allows searching by email or phone number, rather than by name. However, both merchants express overall satisfaction with the app, finding it helpful for tracking repairs and collecting information from customers. The app's user interface is also praised, and one merchant mentions their intention to upgrade to the paid plan to remove the ticket limit. Overall, while there are some areas for improvement, merchants seem to find the app useful and are generally happy with its functionality.
Know what your customers has to say regarding their experience and take data driven decisions.
⭐️ 4.0 (1 review) Free plan available. 30-day free trial.
The most important features of FeedbackBuddy are post-purchase feedback, detailed analytics, and unlimited questions and responses.
With FeedbackBuddy, merchants can gather valuable data about their customers' purchase experiences and use that information to make data-driven decisions. By allowing customers to provide feedback, merchants can gain insights into areas where they may have missed key points or opportunities for improvement. This feedback can help merchants enhance their products and services, ultimately increasing brand loyalty.
The app also provides detailed analytics, allowing merchants to analyze the feedback and gain a deeper understanding of their customers' preferences and needs. This information can be used to identify trends, spot areas for improvement, and make informed business decisions.
Additionally, FeedbackBuddy allows merchants to create unlimited questions and receive unlimited responses from customers. This flexibility enables merchants to gather specific feedback and insights that are tailored to their business needs.
Overall, FeedbackBuddy helps merchants grow their business by enabling them to understand and improve their customers' experiences, increase brand loyalty, and make data-driven decisions to enhance their products and services.
Merchants generally have positive feedback about this app, considering it's free. They appreciate the unlimited questions and answers feature, although they mention that there is room for improvement and further development. One merchant specifically highlights the need for an option to export all questions and answers to a spreadsheet. Overall, merchants find this app to be a good basic solution that is functional and meets their needs.
Let customers talk to you in WhatsApp
⭐️ 3.5 (2 reviews) Price: Free
The most important features of this app are:
1. WhatsApp integration: This app allows customers to easily reach out to the merchant through WhatsApp by displaying a WhatsApp icon on the website. Customers can simply click the icon to initiate a conversation, making it convenient for them to connect with the merchant.
2. Easy customization: The app provides the flexibility to customize the chat button's color and position according to the merchant's website design and layout preferences.
3. Simple installation: No coding skills are required to install this app, making it accessible to merchants of all technical backgrounds.
By integrating WhatsApp into their website, merchants can improve customer communication and provide a more personalized and convenient shopping experience. This can lead to increased customer satisfaction, better customer engagement, and ultimately, help merchants grow their business by building stronger customer relationships and increasing conversions.
Based on the user reviews, merchants highlight that this app is simple, efficient, and easy to set up. One merchant specifically mentions that it has exactly what they were looking for in their store. However, there is also a user who mentions difficulty in adjusting the position of the icon on their website, stating that their icon overlaps with the shopping cart. They express frustration that the only available options are left or right placement, causing ongoing issues.
Overall, merchants have positive feedback for this app, praising its simplicity and efficiency. The ease of setup is also highlighted as a positive aspect. However, there is a notable issue mentioned regarding the inability to adjust the position of the icon on the website, which can cause problems for some users.
⭐️ 1.0 (2 reviews) Free plan available. 3-day free trial.
The most important features of this app are:
1. One-click Screenshots: Merchants can see exactly what their customers see by capturing screenshots. This helps in understanding and resolving any issues or bugs quickly.
2. User Identification: The app allows merchants to reply to their customers by attaching their email address. This enables personalized and efficient communication, leading to better customer satisfaction.
3. Vote & Threads: Merchants can allow customers to upvote and create threads for any ongoing ideas or issues. This feature promotes customer engagement and collaboration, allowing the merchant to prioritize and address the most important concerns.
4. Subscribers: The app enables merchants to send emails to their customers. This can be used to provide updates, share promotions, and drive customer retention and sales.
Overall, this app helps merchants to collect feedback from their customers, including issues, ideas, and compliments. It simplifies the process of gathering customer insights and offers tools for effective communication and engagement. By understanding and addressing customer needs, merchants can improve their products, services, and overall customer experience, leading to business growth.
Based on the provided user reviews, individual users highlight several issues with this app. One user mentions that the app is bloated, messy, and difficult to use. They also criticize its unattractive appearance on the website. Another user points out the lack of seamless integration with existing users in Shopify, expressing frustration over the need for a separate login to access the feedback feature. Additionally, a merchant mentions that they have been trying to gain access for almost two weeks without success and have decided to delete the app immediately.
Overall, the reviews indicate that this app has several usability and integration issues. Users highlight problems with its appearance, functionality, and access. The lack of seamless integration with Shopify and the need for a separate login are major pain points for merchants. Additionally, the app's failure to work properly and the lengthy wait time for access contribute to a negative overall experience.
Listen to the opinion of your customers and act to improve your quality of service
⭐️ 1.0 (1 review) Price: Free
QServus is an app that helps merchants listen to the opinions of their customers and take action to improve the quality of their service. With QServus, merchants can create customized surveys that align with their business, choose when to send them to their customers, and receive real-time results.
The most important features of QServus are its easy survey creation, result analysis, and the ability to act based on customer feedback. The app simplifies the process of creating surveys, allowing merchants to tailor them to their specific needs and goals. Real-time results enable merchants to quickly identify areas of improvement and address them promptly. By listening to customer opinions and acting upon them, merchants can enhance their service quality, leading to increased customer satisfaction and loyalty.
QServus empowers merchants to proactively engage with their customers, understand their needs, and make informed business decisions. By implementing customer feedback, merchants can continuously improve their products and services, ultimately driving business growth and success.
One merchant expressed frustration with the app, stating that it continued to send emails despite being disabled. The merchant regretted not deleting the app immediately upon installation.
Another merchant highlighted the app's ease of use and ability to streamline their business operations. The merchant appreciated the app's user-friendly interface and its ability to automate certain tasks, saving them time and effort.
Overall, opinions on the app are mixed. While some merchants found it useful and praised its simplicity and efficiency, others experienced issues with unwanted emails being sent even after disabling the app. It is important for potential users to carefully consider these reviews and evaluate whether the app's benefits outweigh any potential drawbacks.
Build easily customizable forms using Contact Form to Any API
⭐️ 0.0 (0 reviews) Free plan available
Contact Form to Any API is a powerful app that allows merchants to easily integrate customizable contact forms on their website. With this app, merchants can design basic to complex forms according to their specific needs.
One important feature of Contact Form to Any API is the inclusion of a Google ReCAPTCHA field for verification, which helps prevent fake submissions and ensures the authenticity of the data collected.
Merchants can also gather data from their customers through the forms, including file uploads. This feature is particularly useful for businesses that require customers to provide additional information or documents.
The app provides various customization options, allowing merchants to easily design their forms to match their branding and website aesthetic. This level of customization ensures a seamless user experience for customers.
Another key feature is the ability to store, manage, and export form submissions. This allows merchants to efficiently organize and analyze the data collected, enabling them to make informed business decisions and better serve their customers.
Overall, Contact Form to Any API empowers merchants to create highly customizable contact forms that enhance their website's functionality and improve customer engagement and data collection.
Collect feedback from verified buyers at key moments in their journey—from purchase to fulfillment.
⭐️ 0.0 (0 reviews) Price: Free
The most important features of the Bizrate Insights app are:
1. Collect feedback from verified buyers: The app allows merchants to collect feedback from customers at key moments in their journey, from purchase to fulfillment. This feedback is essential for understanding customer sentiment and making improvements to enhance the customer experience.
2. 360-degree view of customers: The app provides a comprehensive view of customers, allowing merchants to gain insights into their preferences, behaviors, and needs. This information can be used to develop a targeted CX strategy and increase ecommerce revenue.
3. VitalSigns dashboard: The app offers a VitalSigns dashboard that provides benchmarking and performance metrics. Merchants can use this dashboard to identify problems and opportunities, enabling them to make data-driven decisions to grow their business.
4. Free feedback syndication: The app offers free feedback syndication to popular search engines like Google, Bing, and Yahoo. This helps merchants improve their online presence and attract more customers.
Overall, the Bizrate Insights app helps merchants optimize their CX strategy, gather valuable customer feedback, and make data-driven decisions to grow their business.
Get insights with Userpulse: Easy to create, engaging micro surveys for higher response rates.
⭐️ 0.0 (0 reviews) Price: Free
Userpulse is an app that allows merchants to create and deploy quick polls and on-site surveys on their Shopify store. With various question types like emojis, thumbs, 1 to 10 scale, dropdowns, or open-ended queries, merchants can easily collect valuable feedback from their users.
One of the key features of Userpulse is the ability to set up smart triggers to deploy surveys based on specific conditions such as page, collection, product, exit intent, or time delay. This allows merchants to target their surveys to the right audience at the right time, increasing the response rates and ensuring that the feedback collected is relevant and actionable.
By using Userpulse, merchants can gain important insights into their customers' preferences, opinions, and needs. This information can then be used to make informed business decisions, improve the user experience, and ultimately grow their business. The app also provides a dashboard where merchants can easily review and analyze the survey responses.
Overall, Userpulse is a powerful tool that can help merchants engage with their customers, gather valuable feedback, and make data-driven decisions to drive their business growth.
Increase Your Sales With Zero-Party Customer Insights—Easily Survey Customers At Every Funnel Step.
⭐️ 0.0 (0 reviews) From $27/month. 14-day free trial.
ShopSurvey is an app that helps merchants collect high-quality insights from their customers to optimize their marketing efforts and increase conversions. Key features of the app include the ability to publish surveys and collect responses, use shareable links, website popups, and customer journey automation to reach customers, efficiently optimize ads, copy, offers, and products with customer insights, use custom themes to match surveys with the brand, and use question logic to personalize surveys and automatically tag customers.
By using ShopSurvey, merchants can gain a deeper understanding of their customers' problems, pain points, objections, and more. This valuable information allows them to make data-driven decisions and make targeted optimizations to their marketing strategies. By optimizing ads, copy, offers, and products based on customer insights, merchants can increase the effectiveness of their marketing campaigns, attract more traffic to their Shopify store, and convert that traffic into sales.
Overall, ShopSurvey enables merchants to stop randomly guessing and start collecting valuable insights that can help them grow their business by improving their conversion rates and optimizing their marketing efforts.
Keep customers happy & gear up sales. Collect feedback on orders with ease.
⭐️ 0.0 (0 reviews) Free plan available. 30-day free trial.
The H3 Order Feedback app is a valuable tool for merchants looking to improve customer satisfaction and drive sales. By allowing merchants to create customized feedback forms, the app enables them to gather specific information from their customers about their orders. This feedback can then be used to identify pain points and areas for improvement, ultimately enhancing the overall customer experience.
One of the key features of the app is the ability to automatically send feedback requests to customers after an order is fulfilled. This saves merchants time and ensures that they are consistently collecting feedback from their customers. Additionally, the app provides actionable insights based on the feedback received, giving merchants the information they need to make improvements and enhance customer satisfaction.
The app also offers the ability to automate follow-up requests for customers who have not yet responded, maximizing the chances of obtaining feedback from all customers. Finally, the option to choose between emoji or stars for customers to indicate their satisfaction level provides a quick and easy way for merchants to understand their customers' sentiments.
By utilizing the H3 Order Feedback app, merchants can gather valuable feedback, improve their customer experience, and ultimately drive sales and loyalty.
Integrate an engaging voice based dialogs and surveys chatbot for your customers.
⭐️ 0.0 (0 reviews) Price: Free
The DIYVA app is a powerful tool for gathering customer feedback and insights through voice-based surveys and dialogs. With DIYVA, you can easily create and customize voice-based customer surveys on any topic, allowing customers to quickly provide their opinions about your store. This frictionless and easy interface enhances customer engagement and improves the overall shopping experience.
The app also offers integration options, allowing you to add the chatbot to your Collection, Product, and Order Status pages. This ensures that customers have the opportunity to provide feedback at various touchpoints throughout their journey on your Shopify store.
In addition, the DIYVA app allows you to customize the chatbot widget's color to match your store's theme, ensuring a seamless and cohesive look and feel. This attention to branding helps to maintain a consistent visual identity for your business.
Overall, using DIYVA can help you gain valuable insights into customer satisfaction, product reviews, and other important topics. By actively seeking feedback through voice-based surveys and dialogs, you can make informed decisions to improve your business and drive growth.
Create attractive forms with No Code top form builder app.
⭐️ 0.0 (0 reviews) $3.99/month. 7-day free trial.
The Top Form Builder app offers a range of features that can help a merchant grow their business. The most important features of the app include:
1. Innovative form templates and a drag-and-drop form builder: This allows merchants to easily create attractive and professional-looking forms without the need for any coding skills. This can help improve the overall user experience and make the forms more visually appealing.
2. Various field types: The app allows merchants to create forms with different field types, such as text fields, checkboxes, radio buttons, dropdown menus, and file upload fields. This flexibility enables merchants to collect the necessary information from customers in a structured and organized manner.
3. Submission management: The app includes a submission history feature, which allows merchants to view and manage all form submissions. This can be useful for tracking customer inquiries, order details, or any other information collected through the forms.
4. Multiple file upload: The app allows customers to upload multiple files through the forms. This can be beneficial for businesses that require customers to provide supporting documents or images as part of their form submission.
Overall, the Top Form Builder app provides a user-friendly and efficient solution for creating and managing forms on a Shopify store. It can save merchants time and effort in creating custom forms, while also enhancing the customer experience and improving data collection processes.
Keep customers happy & gear up sales. Collect feedback on orders with ease.
⭐️ 0.0 (0 reviews) Free plan available. 30-day free trial.
The H3 Order Feedback app is a valuable tool for merchants looking to improve customer satisfaction and increase sales. By allowing merchants to create customized feedback forms, the app enables them to gather specific information from customers regarding their orders. This feedback can then be used to identify pain points and areas for improvement, ultimately enhancing the overall customer experience.
One key feature of the app is the ability to automatically send feedback requests to customers after an order is fulfilled. This ensures that merchants can gather feedback in a timely manner, allowing them to address any issues promptly. Additionally, the app provides actionable insights based on the feedback received, giving merchants clear guidance on how to improve their customer experience.
The H3 Order Feedback app also offers the option to automate follow-up requests for customers who have not yet responded. This helps merchants maximize the number of feedback responses they receive, providing a comprehensive view of customer satisfaction.
Lastly, the app allows merchants to choose between emoji or stars to understand their customers' satisfaction level, making it easy to gauge customer sentiment.
Overall, the H3 Order Feedback app is a powerful tool for merchants looking to collect and analyze customer feedback, leading to improved customer satisfaction, loyalty, and ultimately, increased sales.
Survey Form & Post-purchase and on-site surveys for attribution, CRO, & more
⭐️ 0.0 (0 reviews) $10/month. 7-day free trial.
Qpoll Post Purchase Surveys is a survey platform designed specifically for Shopify merchants. It allows merchants to collect valuable information directly from their customers after a purchase. This app helps merchants make better decisions by providing them with tools and insights based on zero-party data.
One of the key features of Qpoll is the ability to deploy marketing dollars more efficiently. By collecting feedback and insights from customers, merchants can better understand their target audience and tailor their marketing strategies accordingly. This helps to increase customer engagement and drive higher conversion rates.
Another important feature is the ability to create post-purchase surveys. Merchants can ask specific questions to customers about their experience, satisfaction, or any other relevant information. This helps to gather valuable feedback that can be used to improve products, services, and overall customer experience.
Additionally, Qpoll allows merchants to show questions within a particular period of time. This feature enables them to gather timely feedback and capture customer sentiments in real-time.
Overall, Qpoll Post Purchase Surveys is a powerful tool for merchants looking to optimize their marketing efforts, improve customer satisfaction, and make data-driven decisions to grow their business.
Merchants highlight that Qpoll is a highly recommended app for collecting customer insights. They appreciate how easy it is to use and how it has made gathering valuable customer feedback a breeze. Users mention that Qpoll has enhanced their understanding of customer needs and preferences, allowing them to make better decisions based on real data. They also highlight that the app has helped them improve their marketing efforts. Overall, Qpoll is described as an essential tool for any merchant looking to gather customer insights and improve their business strategies.
Post-purchase surveys and Customer tagging. Easy setup, powerful reporting & customizable questions.
⭐️ 0.0 (0 reviews) Free plan available
The most important features of this post-purchase survey app are easy setup, powerful reporting and analytics, customer tagging for segmentation, 5-star ratings and feedback, and fun emoji surveys.
With easy setup and customization, merchants can effortlessly create personalized surveys to gather feedback from customers after their purchase. This helps businesses gain valuable insights into their customers' experiences and preferences, allowing them to make data-driven decisions to optimize their strategies.
The powerful reporting and analytics feature provides deep insights into the survey data. Merchants can analyze the feedback and ratings received to identify trends, strengths, and areas for improvement. This enables them to make informed decisions and improvements to enhance the overall customer experience.
Customer tagging allows for segmentation, meaning merchants can target specific customer groups for tailored marketing campaigns or personalized communications. This helps to improve customer retention and loyalty by delivering relevant content and offers to different customer segments.
The 5-star ratings and feedback feature allows merchants to boost customer loyalty by collecting valuable feedback and testimonials from customers. Positive ratings and feedback can be used to build trust and credibility, attracting new customers and encouraging repeat purchases.
Lastly, the fun emoji surveys and other interactive question options engage customers and make the survey experience more enjoyable. This can lead to higher response rates and more accurate feedback, helping merchants to better understand their customers and improve their products or services accordingly.
Powerful and customisable post-purchase surveys to gather zero-party insights and scale performance
⭐️ 0.0 (0 reviews) Price: Free
The Glimpse Post Purchase Surveys app offers powerful and customizable surveys to help merchants gather zero-party data and gain actionable insights about their consumer base. The app provides a question library with 50+ survey questions, as well as pre-built templates for attribution, CRO, NPS, research, and more.
With Glimpse, merchants can create tailored consumer surveys to discover what drives deeper engagement, gain customer-led insights, and make informed marketing decisions. The app takes only 2 minutes to set up and provides access to ready-to-use survey questions.
One of the key features of Glimpse is its conditional logic branching, which allows merchants to craft smart surveys and boost response rates. The app also offers multiple question types and seamless integration with existing marketing stacks.
Additionally, Glimpse provides worldwide monitoring capabilities, allowing merchants to track channels globally and spot growth prospects. By utilizing the insights gathered through post-purchase surveys, merchants can refine their marketing strategies, improve customer engagement, and ultimately grow their business.
Collect feedback and ratings effortlessly with our app, and find out what your users really need.
⭐️ 0.0 (0 reviews) Price: Free
The most important features of this app are its ability to streamline the feedback collection process, tailor feedback and reviews collection strategy, and provide valuable insights for merchants.
By using this app, merchants can effortlessly collect feedback and ratings from their users, allowing them to understand what their customers truly need. This feedback can be used to improve their offerings, enhance the user experience, and stay ahead of the competition.
The app also allows merchants to customize their feedback and reviews collection strategy, ensuring that it aligns with their specific customers' needs. This level of personalization helps to enhance customer satisfaction and engagement.
Additionally, the app provides merchants with instant feedback on their website through email, allowing them to quickly address any issues or concerns. This real-time feedback can help merchants make necessary improvements and build a strong reputation in the marketplace.
Overall, this app is an essential tool for merchants looking to save time, gather valuable insights, improve their offerings, and build a strong reputation in the competitive marketplace.
Show reviews on your place from TripAdvisor right on your site
⭐️ 0.0 (0 reviews) $5.99/month. 7-day free trial.
The "Show reviews on your place from TripAdvisor right on your site" app allows merchants to add detailed reviews from TripAdvisor directly onto their website. This app is beneficial for merchants because it helps increase social proof and credibility by displaying positive reviews and ratings from a trusted source like TripAdvisor.
The most important features of this app include the ability to add detailed reviews with the author's name, picture, and a link to the merchant's TripAdvisor account. This allows potential customers to quickly and easily navigate to the merchant's TripAdvisor profile for more information. Additionally, the app provides filters for displaying only the best reviews, text settings customization, and the option to add ratings.
The app also offers automatic updates, ensuring that no new reviews are missing from the merchant's website. By showcasing positive reviews and ratings from TripAdvisor, merchants can attract more customers and build trust, ultimately helping their business grow.
Discount Pop Up, Email Capture, Survey Customers, Affiliate Marketing.
⭐️ 0.0 (0 reviews) Price: Free
The Bazar app offers several key features that can help a merchant grow their business.
Firstly, the Discount Pop Up feature allows merchants to incentivize customers to provide their email and insights by offering them a unique discount code. This helps to capture customer emails and encourages repeat purchases.
Secondly, Bazar offers an email capture feature, where the app promotes the merchant's discount and store to its own network of users via their email channel. This can help attract new customers and increase visibility for the merchant's store.
Additionally, Bazar provides a survey feature that allows merchants to gather valuable insights from their customers. Merchants can either use pre-designed survey templates or create their own questions. Survey responses can be connected to the customer and their email, providing merchants with valuable data for understanding their customers and making informed business decisions.
Overall, Bazar's Discount Pop Up, Email Capture, Survey Customers, and Affiliate Marketing features can help merchants convert customers, learn from their customers, and attract new customers, ultimately driving business growth.
⭐️ 0.0 (0 reviews) Price: Free
The most important feature of this app is the ability to add a floating icon to your online store that allows customers to chat with your support team on WhatsApp. This feature can greatly enhance customer communication and support, leading to increased customer satisfaction and loyalty.
By using this app, merchants can provide real-time assistance to customers, answer their questions, address their concerns, and provide personalized recommendations. This can lead to higher conversion rates, as customers are more likely to make a purchase when they have immediate access to support.
Additionally, the app allows merchants to enter their support account number and the phone number of the person in charge of the website, which enables them to easily manage and monitor customer inquiries and conversations on WhatsApp.
With this app, merchants can provide a seamless and convenient customer support experience, improving their overall business operations and driving growth.
Post purchase surveys to gather customer insights and feedback on your products, processes & site.
⭐️ 0.0 (0 reviews) Free plan available. 14-day free trial. Additional charges may apply.
The most important features of the Affiniv app are its ability to create and send NPS surveys to customers, as well as its dashboard for analyzing the survey responses.
By sending NPS surveys to customers a few days after they place an order, merchants can gather valuable insights into their customer experience. This allows them to understand how satisfied their customers are and identify areas for improvement.
The app offers flexibility in survey distribution, allowing merchants to send surveys over email, WhatsApp, or text messages. It also provides features like embedding the score in emails and automated reminders to maximize the response rate.
Once the survey responses come in, the app's dashboard provides tools for analyzing each response. Merchants can segment and tag responses to gain detailed insights and understand trends in customer feedback.
By using the Affiniv app, merchants of all sizes can leverage the power of NPS surveys to make their products and processes better and ultimately grow their business by improving customer satisfaction.
Post-purchase, customer survey and NPS to gather product insights and customer feedback with ease
⭐️ 0.0 (0 reviews) Price: Free
The most important features of the Smartify app are its fully customizable post-purchase survey and the ability to gather unlimited customer feedback. With Smartify, merchants can create a survey without any coding required and showcase it on the thank you page after a purchase. This allows them to collect valuable information from customers about their buying experience and any potential objections they may have.
The app also offers the ability to create unlimited questions, allowing merchants to gather as much information as they need. Additionally, Smartify allows for unlimited responses, providing merchants with a lot of useful data to analyze and make informed decisions.
The app also offers features such as breaking down survey submissions by response count and order value, as well as targeting different types of customers with smart rules.
By using Smartify, merchants can gain valuable insights into their customers' experiences and preferences, enabling them to improve their buying experience, overcome objections, and ultimately grow their business.
Using T: Dealer Inquiry App any customer can become a dealer by sending a dealership request.
⭐️ 0.0 (0 reviews) $2/month. 3-day free trial.
The "T: Dealer Inquiry App" is a powerful tool for merchants looking to expand their business by allowing customers to become dealers. The app offers a straightforward process for customers to send a dealership request, making it easy to grow your network of dealers and increase your selling potential.
One of the key features of the app is the ability to customize the dealer request form and design to meet your specific requirements. This allows you to gather the necessary information from potential dealers and streamline the application process.
The app also offers a customizable email template with SMTP support, ensuring that your communication with dealers avoids spam filters and reaches their inbox. This feature helps to establish effective collaboration between dealers and admins.
In terms of security, the app includes Google reCAPTCHA to enhance the security of the dealer inquiry form and prevent spam submissions.
Additionally, the app provides advanced search filtering and easy export of dealer information, allowing you to efficiently manage and organize your growing network of dealers.
With its user-friendly UI and a range of features designed to streamline the dealer inquiry process, the "T: Dealer Inquiry App" is a valuable tool for any merchant looking to expand their business through dealer partnerships.
Dating app style voting, AI variant generation & more. The quickest way to figure out best sellers.
⭐️ 0.0 (0 reviews) $19.99/month. 7-day free trial.
The most important features of this app are its dating app style swipe-surveys and AI variant image generator.
The dating app style swipe-surveys allow merchants to get on-demand customer feedback on future products. This low friction interface makes it easy for customers to provide feedback by swiping left or right. This feedback can help merchants identify their best sellers and avoid potential duds.
The AI variant image generator is another powerful feature that allows merchants to create new product variants from existing images. This can help merchants innovate and come up with new product ideas without the need for expensive focus groups.
Additionally, the app offers the ability to display swipe-surveys on specific pages of the store or use survey links, giving merchants flexibility in gathering feedback. The unified dashboard allows merchants to easily analyze, segment, and rank products all from the same screen, providing valuable insights for decision-making. Customization options such as custom colors, wording, and session delays are also available to tailor the app to the merchant's brand and preferences.
Overall, this app can help merchants supercharge their innovation by gathering on-demand customer feedback and generating new product variants, leading to better decision-making and potential business growth.
Powerful and customisable post-purchase surveys to gather zero-party insights and scale performance
⭐️ 0.0 (0 reviews) Price: Free
The Glimpse Post Purchase Surveys app offers powerful and customizable post-purchase surveys to gather zero-party insights and scale performance. With this app, merchants can elevate their marketing strategy and understand their consumer base like never before.
The most important features of the app include:
1. Question library: The app provides a question library with 50+ survey questions, making it easy for merchants to create surveys that gather valuable insights.
2. Survey templates: Pre-built survey templates are available for attribution, conversion rate optimization (CRO), Net Promoter Score (NPS), and research, allowing merchants to quickly create surveys tailored to their specific needs.
3. Conditional logic branching: Merchants can craft smart surveys using conditional logic branching, which helps boost response rates by tailoring the survey based on the user's previous answers.
4. Multiple question types: The app offers multiple question types, ensuring that merchants can gather varied insights from their post-purchase surveys.
5. Seamless integration: Glimpse integrates seamlessly with existing marketing stacks, making it easy for merchants to connect and analyze survey data alongside other marketing data.
6. Worldwide monitoring: The app provides worldwide monitoring, allowing merchants to track channels globally and identify growth prospects.
By using Glimpse Post Purchase Surveys, merchants can gain customer-led insights, make informed marketing decisions, and ultimately grow their business by understanding their consumers on a deeper level.
Use product surveys at checkout or post-purchase to understand buying decisions.
⭐️ 0.0 (0 reviews) Free
Survetti is an app that enables merchants to use product-specific surveys to understand buying decisions. With Survetti, merchants can show surveys based on the content of the customer's cart, either during the checkout process or after the sale is complete. This allows them to capture valuable insights and turn post-purchase excitement into actionable data.
By tying surveys to SmartCollections or specific products, Survetti automatically determines which questions to ask based on the customer's cart content. Merchants can analyze survey responses in-app in real-time, allowing them to make informed decisions quickly.
The app helps merchants drive more revenue towards their store by gaining a deep understanding of their customers' buying decisions. With direct-from-consumer insights, merchants can improve their product offering, inventory management, pricing strategies, and marketing efforts. By leveraging these insights, merchants can increase sales and optimize their business to better meet customer needs and preferences.
Overall, Survetti empowers merchants to make data-driven decisions and grow their business by capturing customer feedback and understanding their buying decisions.
Upzelo helps Ecommerce businesses increase revenue by retaining subscription customers for longer.
⭐️ 0.0 (0 reviews) From $49/month. 7-day free trial.
Upzelo is an app that helps Ecommerce businesses increase revenue by retaining subscription customers for longer. It addresses the challenge of limited growth in the 'subscribe and save' model by focusing on customer acquisition, engagement, retention, and re-engagement.
One of the key features of Upzelo is the ability to build beautiful customer flow experiences that align with your brand's design, quality, messaging, and offers. This helps create a seamless and personalized experience for subscribers, increasing their likelihood of staying with your business.
Another important feature is the ability to target subscribers with personalized offers and content. This allows you to tailor your messaging and incentives to each individual customer, persuading them to continue their subscription.
Additionally, Upzelo offers a survey feature that enables you to gather feedback from subscribers who are canceling. This valuable insight can help you understand the reasons behind customer churn and make improvements to your product or marketing strategies accordingly.
Overall, Upzelo provides a comprehensive solution for Ecommerce businesses to improve customer retention and drive revenue growth in the subscription model.
Easily create a post purchase survey to better understand attribution, customer insight, & feedback.
⭐️ 0.0 (0 reviews) Price: Free
The most important features of the Simply Survey app are the ability to easily create custom post-purchase surveys, analyze the data collected, and export survey results for further analysis.
By creating custom surveys, merchants can gain valuable insight from their customers after they have made a purchase. This feedback can help merchants understand their customers' preferences, identify areas for improvement, and optimize their offerings.
The app allows merchants to manage questions with answer options, set the order of questions, and show them to a specific target audience. This flexibility ensures that the surveys are tailored to the specific needs and preferences of the merchant's customers.
Merchants can easily view survey responses in tables and graphs, with the ability to filter the data by a desired time range. This makes it easy to analyze the feedback and identify trends or patterns.
Furthermore, the app allows merchants to export survey results to an Excel file, enabling them to perform further analysis and data processing. This feature is particularly useful for merchants who want to conduct more in-depth analysis or share the data with other team members.
Overall, Simply Survey provides merchants with a comprehensive solution for collecting feedback, analyzing data, and making informed decisions to grow their business and improve customer satisfaction.
LINE誘導ボタンをストアに設置することで、あなたのストアのLINE公式アカウントの友達登録を促し、集客率向上が見込めます!
⭐️ 0.0 (0 reviews) $3.99/month. 7-day free trial.
The "LINE誘導ボタンらくらく設置|リテリア LINE誘導" app allows merchants to easily add a LINE button to their Shopify store, encouraging visitors to add their LINE official account as a friend and increase customer acquisition rates.
The app offers the following key features:
1. Easy installation: No coding skills are required to add the LINE button to any page of the store. Merchants simply need to install the app and add an app block to the desired page.
2. Customization options: Merchants can customize the button's icon image, position, color, text, and margins to match their store's branding and design.
3. Japanese language support: The app is developed and supported by Japanese engineers, providing dedicated support in Japanese. This ensures that merchants can easily use the app without any language barriers.
4. Compatibility with Online Store 2.0: The app is compatible with Shopify's Online Store 2.0, minimizing the risk of code conflicts with themes or other apps and ensuring a safe and stable experience.
By using the "LINE誘導ボタンらくらく設置|リテリア LINE誘導" app, merchants can increase traffic and conversion rates by driving visitors to their LINE official account and enhancing their marketing efforts.
Stack is a super simple surveying tool to help generate actionable insights for your online store.
⭐️ 0.0 (0 reviews) Price: Free
Stack is a surveying tool that helps merchants generate actionable insights for their store. By adding Stack to their Shopify store, merchants can survey their customers as they shop, rewarding them with discounts to drive conversion and uncover new ways to grow their business.
Continuous and reliable feedback from customers is crucial for finding growth in a competitive ecommerce landscape, and Stack provides the simplest way to gather this feedback directly from customers while they are actively shopping and after they have left.
With Stack, merchants can easily connect with their customers in minutes by installing the app. They can choose from a range of surveys and set incentives to drive completion. Once the surveys are launched, merchants can see customers' responses in real-time and generate actionable insights to improve their business.
Overall, Stack empowers merchants to gather feedback, incentivize customers to complete surveys, and gain valuable insights to drive growth and improve their online business.
Post purchase surveys made simple! Easily create, analyse and edit your post purchase survey.
⭐️ 0.0 (0 reviews) Price: Free
Whisper is a post-purchase survey app that helps merchants easily create, analyze, and edit surveys to gather valuable feedback from customers. With Whisper, merchants can create surveys to ask questions like "How did you hear about us?" and gain insights into their most successful marketing channels.
One of the key features of Whisper is its ability to provide interactive charts that show totals by choice, day, or month. This allows merchants to drill down into more detail and understand customer preferences and trends over time.
Another important feature of Whisper is its flexibility in survey customization. Merchants can easily edit their surveys at any time, hide choices, reorder them, or change the text. These changes take effect instantly, providing merchants with the flexibility to adapt their surveys as needed.
By using Whisper, merchants can gather important feedback from customers, make data-driven decisions, and improve their marketing strategies. This app ultimately helps merchants grow their business by understanding their customers better and optimizing their marketing efforts.
及时语利用自研AI技术,为所有跨境电商卖家提供一体化的智能客服平台,助力卖家及时 准确与全球买家完成沟通,大幅提升工作效率的同时,提升转化率,降低投诉和退货,增强品牌认知度与客户满意度
⭐️ 0.0 (0 reviews) Free to install. Additional charges may apply.
及时语是一个全合一的服务平台,帮助电商卖家提供多渠道客户支持。其重点功能包括Facebook集成、Instagram集成、邮件集成、Shopify集成和数据报表。
通过Facebook集成,您可以直接从及时语平台回复Facebook用户在您商店页面的Messenger和Facebook评论,提供即时的客户支持,增强客户满意度。
通过Instagram集成,您可以直接从及时语平台回复Instagram的私信和评论,轻松管理Instagram上的客户沟通,提高响应速度。
通过邮件集成,您可以直接从及时语平台回复所有邮箱的邮件,实现统一管理和快速回复,节省客服人员的时间和成本。
通过Shopify集成,及时语平台的坐席界面会实时显示与客户咨询相关的订单信息,使客服人员能够更全面地了解客户问题,提供更准确的支持。此外,及时语还支持Shopify Ibox消息对接,实现与Shopify的无缝集成。
最后,及时语提供多维度的可视化智能视图和全渠道全平台运营数据报表,帮助您深入了解业务运营情况,优化营销策略,提高销售效果。
总之,及时语通过提供多合一的服务平台体验,帮助电商卖家提高客户满意度、节省服务成本,并提供全面的数据报表帮助您优化业务运营。
⭐️ 0.0 (0 reviews) Price: Free
The Redpen app is a customer support request and bug capture platform that allows merchants to easily report and track issues and bugs without leaving their web browser. The app reduces the development and support costs by streamlining the process of reporting issues and bugs with just a single click.
One of the key features of Redpen is its ability to capture visual and actionable issues. Merchants can take screenshots of the issues they encounter and provide valuable diagnostic information, making it easier for developers to understand and address the problem. This not only saves time in reporting issues but also ensures that developers have all the necessary information to quickly resolve them.
By reducing the bug turnaround time, Redpen helps merchants improve the overall customer experience. Resolving issues and bugs promptly can prevent customers from getting frustrated and abandoning their purchases. This ultimately leads to increased customer satisfaction and loyalty.
Overall, Redpen is a valuable tool for any merchant looking to efficiently manage and resolve customer support requests and bugs. It helps save time, reduce costs, and improve the customer experience, ultimately contributing to the growth of the business.