30 Best Feedback and surveys Shopify Apps in 2025

AS: Post Purchase Survey

Powerful post purchase surveys to measure & scale your ads performance via customer led insights

⭐️ 5.0 (15 reviews) Free plan available. 14-day free trial.

🔍 Overview of features

Aftersights is a powerful app that offers post-purchase surveys to measure and scale the performance of your ads. With this app, you can gain deep customer insights across various areas such as marketing attribution, conversion rate optimization (CRO), Net Promoter Score (NPS), research, and personalization.

One of the key features of Aftersights is its pre-built question library, which allows you to quickly create surveys using over 30 ready-to-use post-purchase survey questions. Additionally, the app offers cohort-based targeting and conditional logic, enabling you to create intelligent surveys that maximize response rates.

Aftersights also provides multiple question types including NPS, multiple choice, and open text, giving you flexibility in gathering customer feedback. The app's advanced analytics feature allows you to analyze the collected insights at a question level and generate revenue reports for each channel. This helps you improve the accuracy of your marketing return on investment (ROI) and make data-driven decisions for your business.

Overall, Aftersights can help a merchant grow their business by providing valuable customer insights that can be used to optimize marketing strategies, improve customer experience, and increase revenue.

💬 What merchants say

Based on the user reviews, merchants highlight the simplicity and ease of use of this app. They appreciate how quickly they were able to create and launch surveys, with one merchant mentioning that it took less than 5 minutes. The question bank feature is also praised, as it helps merchants think of additional questions to ask their customers. Many users specifically mention using the app to understand marketing ROI and evaluate the effectiveness of different marketing channels. Customization options and the helpfulness of the app's team are also mentioned positively.

Overall, merchants highly recommend this app for marketers looking to increase their return on advertising spend (ROAS) and gain deeper insights into their customers. The app is described as a critical part of the marketing stack, with features that allow for evaluation of marketing attribution, conversion rate optimization (CRO), and product planning. The app's simplicity, question bank, customization options, and helpful team are all highlighted as reasons to choose this app.
nudgem Post Purchase Surveys

Understand your customers better with post-purchase surveys

⭐️ 5.0 (3 reviews) Free plan available

🔍 Overview of features

The most important features of the nudgem app are its ability to create post-purchase surveys, choose from a variety of survey templates, and integrate with other tools such as Klaviyo and Alloy.

By using post-purchase surveys, merchants can collect valuable data from customers immediately after they make a purchase. This data can provide insights into customer attribution, segmentation, customer research, and conversion rate optimization (CRO). The app offers over 25 survey templates to choose from, making it easy for merchants to get started quickly.

The app also allows merchants to customize the survey copy and add conditional logic to direct customers to different questions based on their responses. Additionally, nudges can be added to the surveys to drive specific actions for customers.

The integrations with Klaviyo and Alloy enable merchants to push the survey data to their favorite tools, allowing for further analysis and activation of the data.

Overall, nudgem helps merchants understand their customers better by collecting valuable data through post-purchase surveys, which can ultimately lead to improved marketing strategies and business growth.

💬 What merchants say

Merchants highlight the ease of use and important features of the app. They mention that creating and tracking forms is simple, and appreciate the ability to have multiple surveys live at the same time. Users also highlight the ability to target specific people to fill the survey and the logic feature that allows for follow-up questions based on previous answers. One merchant especially likes the app for post-purchase feedback as it keeps the experience fresh in customers' minds. They also mention that the app is continuously improving, with the founder working on new features such as unique discount codes for completing the survey. Overall, merchants find the app to be a much-needed and well-designed tool for gathering feedback and engaging with customers.
Kedora ‑ Survey & Reward

Create personalized surveys and reward them. Knowing your buyers can help increase product sales.

⭐️ 5.0 (3 reviews) $7.99/month. 7-day free trial.

🔍 Overview of features

Kedora - Survey & Reward is an app that allows merchants to create personalized surveys and reward their customers for participating. By setting up post-purchase surveys, merchants can collect additional information about their buyers, helping them understand their customers better and ultimately increase product sales.

The app offers unlimited custom surveys, giving merchants the flexibility to gather specific information they need. In exchange for completing the surveys, merchants can offer rewards, incentivizing customers to participate. This can help merchants increase post-purchase orders and drive customer engagement.

Kedora - Survey & Reward also provides a comprehensive dashboard for analyzing survey responses and post-purchase orders. This data analysis can help merchants identify trends, preferences, and customer behavior, enabling them to make informed business decisions.

Additionally, the app offers integrations with popular platforms like Klaviyo and Flow, allowing merchants to seamlessly integrate and export their survey data.

With Kedora - Survey & Reward, merchants can create custom surveys, customize rewards, analyze data easily, integrate with other platforms, and receive customer support when needed. These features can help merchants gain valuable insights, enhance customer experience, and ultimately grow their business.

💬 What merchants say

Based on the provided user reviews, merchants highlight that this app is great for understanding their customers and generating more sales. They appreciate the ability to perform in-depth analysis and gain insights into their customer base. The support team is also praised for being responsive and helpful in implementing improvements. Overall, merchants recommend this app for its effectiveness in understanding customers and driving post-purchase sales.
Pollee Post Purchase Survey

Do you really know how your customers have heard about your shop?

⭐️ 5.0 (2 reviews) $3.99/month. 7-day free trial.
Show Bird ‑ AliExpress Reviews

⭐️ 5.0 (2 reviews) From $4.99/month. 7-day free trial.

🔍 Overview of features

The most important features of this app are the ability to import reviews from AliExpress with a single click and create a showcase video that can be embedded on the product page.

By showcasing the best reviews, the app helps to increase sales and boost conversions. This is because potential customers are more likely to trust and purchase a product that has positive reviews from other customers.

The app also helps to build social proof by showcasing other happy customers who have bought the product in a delightful way. Social proof is an important factor in building trust with customers and can greatly influence their purchasing decisions.

Additionally, the app is beautifully designed, which enhances the overall user experience and makes the showcase video visually appealing. This can further attract and engage potential customers, leading to increased sales.

Overall, this app provides an easy and effective way for merchants to showcase their best reviews and build trust with customers, ultimately helping them grow their business.

💬 What merchants say

According to the user reviews, merchants highlight that this app is very easy to use with a clean and user-friendly interface. They appreciate the customer showcases feature, which enhances their product descriptions and has a positive impact on conversions. Some users mention that they would like to have more features in the app, but overall, they find it different from other apps and are satisfied with its functionality. In summary, merchants find this app to be user-friendly, visually appealing, and beneficial for driving conversions on their Shopify stores.
Regios Post Purchase Surveys

Learn which marketing channels drive the most sales by collecting customer feedback.

⭐️ 5.0 (2 reviews) Price: Free

🔍 Overview of features

The most important features of this app are the embedded post purchase surveys, seamless integration within the checkout process, and the ability to gather valuable feedback.

By collecting post purchase customer feedback, merchants can gain insights into their customers' experience and satisfaction. This feedback can be used to optimize marketing campaigns, improve the overall customer experience, and drive revenue growth.

The app's intuitive interface, onboarding videos, and theme-matching make the feedback collection process easy and seamless for both the merchant and the customer.

Additionally, the app allows merchants to export the post purchase survey response data to CSV, making it easy to analyze and use for further improvements.

Overall, this app is a valuable tool for merchants who want to unlock the full potential of their Shopify store by collecting feedback and using it to drive growth and profitability.

💬 What merchants say

According to one merchant, this app is highly praised for its ability to gather valuable feedback from customers. They appreciate that the app allows customers to directly share their shopping experience and whether they would recommend the business to others. Additionally, the merchant highlights the developer's consultation process, where they worked closely with the merchant to determine the specific questions to ask customers. This personalized approach was deemed important by the merchant. Overall, the merchant highly recommends this app to other Shopify shopkeepers.
PostSurvey

Survey customers after the purchase, with a simple question and measure channel attribution sources

⭐️ 5.0 (1 review)

🔍 Overview of features

The most important feature of this app is its ability to survey customers after a purchase and measure channel attribution sources. This is beneficial for merchants who use various marketing channels, such as Instagram, TikTok, Google Adwords, SEO, and TV ads, but struggle to determine which channels are actually driving customer acquisition.

By asking a simple question on the Thank You page, the app makes it easy for customers to provide feedback on how they discovered the merchant's store. This data is then displayed and analyzed in a user-friendly dashboard, allowing merchants to easily understand and identify the marketing channels that are most effective in bringing in new customers.

This app helps merchants make informed decisions about their marketing strategies and allocate their budget more efficiently. By focusing on the channels that yield the best results, merchants can optimize their efforts and ultimately grow their business.

💬 What merchants say

Merchants highlight that this app is a great tool that is easy to install and implement. They appreciate the insights it provides, which help them optimize their marketing spend on different channels. The app is praised for its user-friendly interface and its ability to provide valuable information to merchants. Overall, merchants find this app to be a valuable asset in their marketing efforts, enabling them to make informed decisions and maximize their return on investment.
Fuzzy Surveys

Fuzzy Surveys helps you run polls and surveys on your post-purchase confirmation page.

⭐️ 4.2 (12 reviews)

🔍 Overview of features

Fuzzy Surveys is a powerful app that allows merchants to run polls and surveys on their post-purchase confirmation page. By collecting insights from customers, merchants can use this information to grow their sales and improve customer satisfaction.

One of the key features of Fuzzy Surveys is its easy-to-use editor, which allows merchants to seamlessly add surveys to the order confirmation screen. This enables them to capture feedback and understand what their customers want and need next.

By using Fuzzy Surveys, merchants can gain valuable insights that have been proven to increase cart average order value (AOV) and improve marketing opportunities. These insights can help merchants identify high-performing sales channels and discover new conversion opportunities.

Overall, Fuzzy Surveys provides a simple yet effective way for merchants to collect feedback from their customers and leverage that information to optimize their business strategies and drive growth.

💬 What merchants say

Merchants highlight that this app is very useful for gathering feedback from customers. They appreciate the multiple options for question layout and the ability to ask one question at a time, which results in clear and easy-to-see feedback. However, some users mention that the analytics side of the app is lacking, as it only lists each customer and their response without providing any summary statistics. They suggest that it would be more helpful to have the number or percentage of customers who chose each option. Despite this, one merchant loves the app and mentions that it works great, providing insightful information to improve their customer experience. Overall, merchants recommend this app for its feedback-gathering capabilities, but suggest improvements in the analytics feature.
YSD Sticky WhatsApp Icon

Let customers talk to you in WhatsApp

⭐️ 3.5 (2 reviews) Price: Free

🔍 Overview of features

The most important features of this app are:
1. WhatsApp integration: This app allows customers to easily reach out to the merchant through WhatsApp by displaying a WhatsApp icon on the website. Customers can simply click the icon to initiate a conversation, making it convenient for them to connect with the merchant.
2. Easy customization: The app provides the flexibility to customize the chat button's color and position according to the merchant's website design and layout preferences.
3. Simple installation: No coding skills are required to install this app, making it accessible to merchants of all technical backgrounds.
By integrating WhatsApp into their website, merchants can improve customer communication and provide a more personalized and convenient shopping experience. This can lead to increased customer satisfaction, better customer engagement, and ultimately, help merchants grow their business by building stronger customer relationships and increasing conversions.

💬 What merchants say

Based on the user reviews, merchants highlight that this app is simple, efficient, and easy to set up. One merchant specifically mentions that it has exactly what they were looking for in their store. However, there is also a user who mentions difficulty in adjusting the position of the icon on their website, stating that their icon overlaps with the shopping cart. They express frustration that the only available options are left or right placement, causing ongoing issues.

Overall, merchants have positive feedback for this app, praising its simplicity and efficiency. The ease of setup is also highlighted as a positive aspect. However, there is a notable issue mentioned regarding the inability to adjust the position of the icon on the website, which can cause problems for some users.
Feedback Kitty

⭐️ 1.0 (2 reviews) Free plan available. 3-day free trial.

🔍 Overview of features

The most important features of this app are:

1. One-click Screenshots: Merchants can see exactly what their customers see by capturing screenshots. This helps in understanding and resolving any issues or bugs quickly.

2. User Identification: The app allows merchants to reply to their customers by attaching their email address. This enables personalized and efficient communication, leading to better customer satisfaction.

3. Vote & Threads: Merchants can allow customers to upvote and create threads for any ongoing ideas or issues. This feature promotes customer engagement and collaboration, allowing the merchant to prioritize and address the most important concerns.

4. Subscribers: The app enables merchants to send emails to their customers. This can be used to provide updates, share promotions, and drive customer retention and sales.

Overall, this app helps merchants to collect feedback from their customers, including issues, ideas, and compliments. It simplifies the process of gathering customer insights and offers tools for effective communication and engagement. By understanding and addressing customer needs, merchants can improve their products, services, and overall customer experience, leading to business growth.

💬 What merchants say

Based on the provided user reviews, individual users highlight several issues with this app. One user mentions that the app is bloated, messy, and difficult to use. They also criticize its unattractive appearance on the website. Another user points out the lack of seamless integration with existing users in Shopify, expressing frustration over the need for a separate login to access the feedback feature. Additionally, a merchant mentions that they have been trying to gain access for almost two weeks without success and have decided to delete the app immediately.

Overall, the reviews indicate that this app has several usability and integration issues. Users highlight problems with its appearance, functionality, and access. The lack of seamless integration with Shopify and the need for a separate login are major pain points for merchants. Additionally, the app's failure to work properly and the lengthy wait time for access contribute to a negative overall experience.
Trackey: Post Purchase Surveys

Unlimited surveys for marketing attribution, NPS and AI user insights at every step of the funnel.

⭐️ 0.0 (0 reviews)

🔍 Overview of features

Trackey is an app that helps merchants track customer feedback and analyze it through AI-powered insights. It offers post-purchase surveys and email-triggered surveys at every step of the funnel, allowing merchants to gather feedback and insights from their customers. This feedback can be seamlessly integrated with Shopify and Klaviyo, allowing for personalized customer journeys.

With Trackey, merchants can gather zero-party data, which can be used to refine their business strategy, reduce marketing costs, and elevate conversion rates. The app offers over 10+ survey questions, including multiple choice, open-ended, NPS, and CSAT surveys, giving merchants the flexibility to gather the information they need.

One of the key features of Trackey is its ability to connect survey responses to Shopify customer and order dashboards. This allows merchants to easily view and analyze the data in one place, making it easier to make data-driven decisions.

Overall, Trackey is a powerful app for gathering customer feedback, analyzing it through AI-powered insights, and using that information to grow and improve a merchant's business.
Survetti Product Surveys

Use product surveys at checkout or post-purchase to understand buying decisions.

⭐️ 0.0 (0 reviews) Free

🔍 Overview of features

Survetti is an app that enables merchants to use product-specific surveys to understand buying decisions. With Survetti, merchants can show surveys based on the content of the customer's cart, either during the checkout process or after the sale is complete. This allows them to capture valuable insights and turn post-purchase excitement into actionable data.

By tying surveys to SmartCollections or specific products, Survetti automatically determines which questions to ask based on the customer's cart content. Merchants can analyze survey responses in-app in real-time, allowing them to make informed decisions quickly.

The app helps merchants drive more revenue towards their store by gaining a deep understanding of their customers' buying decisions. With direct-from-consumer insights, merchants can improve their product offering, inventory management, pricing strategies, and marketing efforts. By leveraging these insights, merchants can increase sales and optimize their business to better meet customer needs and preferences.

Overall, Survetti empowers merchants to make data-driven decisions and grow their business by capturing customer feedback and understanding their buying decisions.
Simply Survey: Post Purchase

Easily create a post purchase survey to better understand attribution, customer insight, & feedback.

⭐️ 0.0 (0 reviews) Price: Free

🔍 Overview of features

The most important features of the Simply Survey app are the ability to easily create custom post-purchase surveys, analyze the data collected, and export survey results for further analysis.

By creating custom surveys, merchants can gain valuable insight from their customers after they have made a purchase. This feedback can help merchants understand their customers' preferences, identify areas for improvement, and optimize their offerings.

The app allows merchants to manage questions with answer options, set the order of questions, and show them to a specific target audience. This flexibility ensures that the surveys are tailored to the specific needs and preferences of the merchant's customers.

Merchants can easily view survey responses in tables and graphs, with the ability to filter the data by a desired time range. This makes it easy to analyze the feedback and identify trends or patterns.

Furthermore, the app allows merchants to export survey results to an Excel file, enabling them to perform further analysis and data processing. This feature is particularly useful for merchants who want to conduct more in-depth analysis or share the data with other team members.

Overall, Simply Survey provides merchants with a comprehensive solution for collecting feedback, analyzing data, and making informed decisions to grow their business and improve customer satisfaction.
Whisper Post Purchase Survey

Post purchase surveys made simple! Easily create, analyse and edit your post purchase survey.

⭐️ 0.0 (0 reviews) Price: Free

🔍 Overview of features

Whisper is a post-purchase survey app that helps merchants easily create, analyze, and edit surveys to gather valuable feedback from customers. With Whisper, merchants can create surveys to ask questions like "How did you hear about us?" and gain insights into their most successful marketing channels.

One of the key features of Whisper is its ability to provide interactive charts that show totals by choice, day, or month. This allows merchants to drill down into more detail and understand customer preferences and trends over time.

Another important feature of Whisper is its flexibility in survey customization. Merchants can easily edit their surveys at any time, hide choices, reorder them, or change the text. These changes take effect instantly, providing merchants with the flexibility to adapt their surveys as needed.

By using Whisper, merchants can gather important feedback from customers, make data-driven decisions, and improve their marketing strategies. This app ultimately helps merchants grow their business by understanding their customers better and optimizing their marketing efforts.
Redpen Widget

⭐️ 0.0 (0 reviews) Price: Free

🔍 Overview of features

The Redpen app is a customer support request and bug capture platform that allows merchants to easily report and track issues and bugs without leaving their web browser. The app reduces the development and support costs by streamlining the process of reporting issues and bugs with just a single click.

One of the key features of Redpen is its ability to capture visual and actionable issues. Merchants can take screenshots of the issues they encounter and provide valuable diagnostic information, making it easier for developers to understand and address the problem. This not only saves time in reporting issues but also ensures that developers have all the necessary information to quickly resolve them.

By reducing the bug turnaround time, Redpen helps merchants improve the overall customer experience. Resolving issues and bugs promptly can prevent customers from getting frustrated and abandoning their purchases. This ultimately leads to increased customer satisfaction and loyalty.

Overall, Redpen is a valuable tool for any merchant looking to efficiently manage and resolve customer support requests and bugs. It helps save time, reduce costs, and improve the customer experience, ultimately contributing to the growth of the business.
Top Form Builder

Create attractive forms with No Code top form builder app.

⭐️ 0.0 (0 reviews)

🔍 Overview of features

The Top Form Builder app offers a range of features that can help a merchant grow their business. The most important features of the app include:

1. Innovative form templates and a drag-and-drop form builder: This allows merchants to easily create attractive and professional-looking forms without the need for any coding skills. This can help improve the overall user experience and make the forms more visually appealing.

2. Various field types: The app allows merchants to create forms with different field types, such as text fields, checkboxes, radio buttons, dropdown menus, and file upload fields. This flexibility enables merchants to collect the necessary information from customers in a structured and organized manner.

3. Submission management: The app includes a submission history feature, which allows merchants to view and manage all form submissions. This can be useful for tracking customer inquiries, order details, or any other information collected through the forms.

4. Multiple file upload: The app allows customers to upload multiple files through the forms. This can be beneficial for businesses that require customers to provide supporting documents or images as part of their form submission.

Overall, the Top Form Builder app provides a user-friendly and efficient solution for creating and managing forms on a Shopify store. It can save merchants time and effort in creating custom forms, while also enhancing the customer experience and improving data collection processes.
DIYVA Conversational AI

Integrate an engaging voice based dialogs and surveys chatbot for your customers.

⭐️ 0.0 (0 reviews) Price: Free

🔍 Overview of features

The DIYVA app is a powerful tool for gathering customer feedback and insights through voice-based surveys and dialogs. With DIYVA, you can easily create and customize voice-based customer surveys on any topic, allowing customers to quickly provide their opinions about your store. This frictionless and easy interface enhances customer engagement and improves the overall shopping experience.

The app also offers integration options, allowing you to add the chatbot to your Collection, Product, and Order Status pages. This ensures that customers have the opportunity to provide feedback at various touchpoints throughout their journey on your Shopify store.

In addition, the DIYVA app allows you to customize the chatbot widget's color to match your store's theme, ensuring a seamless and cohesive look and feel. This attention to branding helps to maintain a consistent visual identity for your business.

Overall, using DIYVA can help you gain valuable insights into customer satisfaction, product reviews, and other important topics. By actively seeking feedback through voice-based surveys and dialogs, you can make informed decisions to improve your business and drive growth.
H3 Order Feedback

Keep customers happy & gear up sales. Collect feedback on orders with ease.

⭐️ 0.0 (0 reviews) Free plan available. 30-day free trial.

🔍 Overview of features

The H3 Order Feedback app is a valuable tool for merchants looking to improve customer satisfaction and increase sales. By allowing merchants to create customized feedback forms, the app enables them to gather specific information from customers regarding their orders. This feedback can then be used to identify pain points and areas for improvement, ultimately enhancing the overall customer experience.

One key feature of the app is the ability to automatically send feedback requests to customers after an order is fulfilled. This ensures that merchants can gather feedback in a timely manner, allowing them to address any issues promptly. Additionally, the app provides actionable insights based on the feedback received, giving merchants clear guidance on how to improve their customer experience.

The H3 Order Feedback app also offers the option to automate follow-up requests for customers who have not yet responded. This helps merchants maximize the number of feedback responses they receive, providing a comprehensive view of customer satisfaction.

Lastly, the app allows merchants to choose between emoji or stars to understand their customers' satisfaction level, making it easy to gauge customer sentiment.

Overall, the H3 Order Feedback app is a powerful tool for merchants looking to collect and analyze customer feedback, leading to improved customer satisfaction, loyalty, and ultimately, increased sales.
Ahoi Apps: Blog Posts Likes

Enhance article engagement with social proof by adding a Like and Dislike button to your blog posts.

⭐️ 0.0 (0 reviews)

🔍 Overview of features

This app allows you to add a Like and Dislike button to your blog posts, enabling customers to interact with your content and provide valuable feedback. By tracking popular content, you can optimize your content strategy to better resonate with your audience. The ability to showcase most-liked articles across your store without any coding simplifies content promotion. This engagement tool can enhance user experience, encourage visitors to engage with your blog, and help you understand what content drives the most interest. By analyzing likes and dislikes, you can refine your content strategy to attract and retain more customers. If you have Online Store 2.0, this app can significantly boost your blog engagement and overall business growth.
LINE誘導ボタンらくらく設置｜リテリア LINE誘導

LINE誘導ボタンをストアに設置することで、あなたのストアのLINE公式アカウントの友達登録を促し、集客率向上が見込めます！

⭐️ 0.0 (0 reviews)

🔍 Overview of features

The "LINE誘導ボタンらくらく設置｜リテリア LINE誘導" app allows merchants to easily add a LINE button to their Shopify store, encouraging visitors to add their LINE official account as a friend and increase customer acquisition rates.

The app offers the following key features:

1. Easy installation: No coding skills are required to add the LINE button to any page of the store. Merchants simply need to install the app and add an app block to the desired page.

2. Customization options: Merchants can customize the button's icon image, position, color, text, and margins to match their store's branding and design.

3. Japanese language support: The app is developed and supported by Japanese engineers, providing dedicated support in Japanese. This ensures that merchants can easily use the app without any language barriers.

4. Compatibility with Online Store 2.0: The app is compatible with Shopify's Online Store 2.0, minimizing the risk of code conflicts with themes or other apps and ensuring a safe and stable experience.

By using the "LINE誘導ボタンらくらく設置｜リテリア LINE誘導" app, merchants can increase traffic and conversion rates by driving visitors to their LINE official account and enhancing their marketing efforts.
Echo Sphere

Understand your customers and deliver the quality they deserve

⭐️ 0.0 (0 reviews)

🔍 Overview of features

Echo Sphere is a customer feedback app that helps merchants gather valuable insights to enhance their products and services. Its user-friendly design makes it easy to collect feedback from multiple pages, allowing merchants to understand their customers' needs better. The built-in categorization feature helps merchants analyze feedback effectively, while providing context to take actionable steps. By turning anonymous shoppers into loyal customers through feedback implementation, merchants can drive more revenue and improve customer satisfaction. Overall, Echo Sphere empowers merchants to engage with their audience, make informed business decisions, and ultimately grow their business by delivering the quality their customers deserve.
SurveyHive ‑ Customer Surveys

Post-purchase surveys and Customer tagging. Easy setup, powerful reporting & customizable questions.

⭐️ 0.0 (0 reviews)

🔍 Overview of features

The most important features of this post-purchase survey app are easy setup, powerful reporting and analytics, customer tagging for segmentation, 5-star ratings and feedback, and fun emoji surveys.

With easy setup and customization, merchants can effortlessly create personalized surveys to gather feedback from customers after their purchase. This helps businesses gain valuable insights into their customers' experiences and preferences, allowing them to make data-driven decisions to optimize their strategies.

The powerful reporting and analytics feature provides deep insights into the survey data. Merchants can analyze the feedback and ratings received to identify trends, strengths, and areas for improvement. This enables them to make informed decisions and improvements to enhance the overall customer experience.

Customer tagging allows for segmentation, meaning merchants can target specific customer groups for tailored marketing campaigns or personalized communications. This helps to improve customer retention and loyalty by delivering relevant content and offers to different customer segments.

The 5-star ratings and feedback feature allows merchants to boost customer loyalty by collecting valuable feedback and testimonials from customers. Positive ratings and feedback can be used to build trust and credibility, attracting new customers and encouraging repeat purchases.

Lastly, the fun emoji surveys and other interactive question options engage customers and make the survey experience more enjoyable. This can lead to higher response rates and more accurate feedback, helping merchants to better understand their customers and improve their products or services accordingly.
Echo Sphere

Understand your customers and deliver the quality they deserve

⭐️ 0.0 (0 reviews)

🔍 Overview of features

Echo Sphere is a customer feedback app that helps merchants understand their customers better and improve their products or services. It offers a user-friendly design for effortless feedback gathering, built-in categorization to understand customer preferences, and the ability to collect feedback from multiple pages on your website. By reading and acting on customer feedback, merchants can tailor their offerings to meet customer needs, ultimately turning anonymous shoppers into loyal customers. This app provides valuable insights that can drive revenue growth by enabling merchants to deliver the quality experience their customers deserve.
Userpulse: Micro surveys

Get insights with Userpulse: Easy to create, engaging micro surveys for higher response rates.

⭐️ 0.0 (0 reviews) Price: Free

🔍 Overview of features

Userpulse is an app that allows merchants to create and deploy quick polls and on-site surveys on their Shopify store. With various question types like emojis, thumbs, 1 to 10 scale, dropdowns, or open-ended queries, merchants can easily collect valuable feedback from their users.

One of the key features of Userpulse is the ability to set up smart triggers to deploy surveys based on specific conditions such as page, collection, product, exit intent, or time delay. This allows merchants to target their surveys to the right audience at the right time, increasing the response rates and ensuring that the feedback collected is relevant and actionable.

By using Userpulse, merchants can gain important insights into their customers' preferences, opinions, and needs. This information can then be used to make informed business decisions, improve the user experience, and ultimately grow their business. The app also provides a dashboard where merchants can easily review and analyze the survey responses.

Overall, Userpulse is a powerful tool that can help merchants engage with their customers, gather valuable feedback, and make data-driven decisions to drive their business growth.
Glimpse: Post Purchase Surveys

Powerful and customisable post-purchase surveys to gather zero-party insights and scale performance

⭐️ 0.0 (0 reviews) Price: Free

🔍 Overview of features

The Glimpse Post Purchase Surveys app offers powerful and customizable post-purchase surveys to gather zero-party insights and scale performance. With this app, merchants can elevate their marketing strategy and understand their consumer base like never before.

The most important features of the app include:
1. Question library: The app provides a question library with 50+ survey questions, making it easy for merchants to create surveys that gather valuable insights.
2. Survey templates: Pre-built survey templates are available for attribution, conversion rate optimization (CRO), Net Promoter Score (NPS), and research, allowing merchants to quickly create surveys tailored to their specific needs.
3. Conditional logic branching: Merchants can craft smart surveys using conditional logic branching, which helps boost response rates by tailoring the survey based on the user's previous answers.
4. Multiple question types: The app offers multiple question types, ensuring that merchants can gather varied insights from their post-purchase surveys.
5. Seamless integration: Glimpse integrates seamlessly with existing marketing stacks, making it easy for merchants to connect and analyze survey data alongside other marketing data.
6. Worldwide monitoring: The app provides worldwide monitoring, allowing merchants to track channels globally and identify growth prospects.

By using Glimpse Post Purchase Surveys, merchants can gain customer-led insights, make informed marketing decisions, and ultimately grow their business by understanding their consumers on a deeper level.
Product Love: New Product Dev.

Dating app style voting, AI variant generation & more. The quickest way to figure out best sellers.

⭐️ 0.0 (0 reviews) $19.99/month. 7-day free trial.

🔍 Overview of features

The most important features of this app are its dating app style swipe-surveys and AI variant image generator.

The dating app style swipe-surveys allow merchants to get on-demand customer feedback on future products. This low friction interface makes it easy for customers to provide feedback by swiping left or right. This feedback can help merchants identify their best sellers and avoid potential duds.

The AI variant image generator is another powerful feature that allows merchants to create new product variants from existing images. This can help merchants innovate and come up with new product ideas without the need for expensive focus groups.

Additionally, the app offers the ability to display swipe-surveys on specific pages of the store or use survey links, giving merchants flexibility in gathering feedback. The unified dashboard allows merchants to easily analyze, segment, and rank products all from the same screen, providing valuable insights for decision-making. Customization options such as custom colors, wording, and session delays are also available to tailor the app to the merchant's brand and preferences.

Overall, this app can help merchants supercharge their innovation by gathering on-demand customer feedback and generating new product variants, leading to better decision-making and potential business growth.
WhatsApp Chat + Link Generator

⭐️ 0.0 (0 reviews) Price: Free

🔍 Overview of features

The most important feature of this app is the ability to add a floating icon to your online store that allows customers to chat with your support team on WhatsApp. This feature can greatly enhance customer communication and support, leading to increased customer satisfaction and loyalty.

By using this app, merchants can provide real-time assistance to customers, answer their questions, address their concerns, and provide personalized recommendations. This can lead to higher conversion rates, as customers are more likely to make a purchase when they have immediate access to support.

Additionally, the app allows merchants to enter their support account number and the phone number of the person in charge of the website, which enables them to easily manage and monitor customer inquiries and conversations on WhatsApp.

With this app, merchants can provide a seamless and convenient customer support experience, improving their overall business operations and driving growth.
Qpoll Post Purchase Surveys

Survey Form & Post-purchase and on-site surveys for attribution, CRO, & more

⭐️ 0.0 (0 reviews) $10/month. 7-day free trial.

🔍 Overview of features

Qpoll Post Purchase Surveys is a survey platform designed specifically for Shopify merchants. It allows merchants to collect valuable information directly from their customers after a purchase. This app helps merchants make better decisions by providing them with tools and insights based on zero-party data.

One of the key features of Qpoll is the ability to deploy marketing dollars more efficiently. By collecting feedback and insights from customers, merchants can better understand their target audience and tailor their marketing strategies accordingly. This helps to increase customer engagement and drive higher conversion rates.

Another important feature is the ability to create post-purchase surveys. Merchants can ask specific questions to customers about their experience, satisfaction, or any other relevant information. This helps to gather valuable feedback that can be used to improve products, services, and overall customer experience.

Additionally, Qpoll allows merchants to show questions within a particular period of time. This feature enables them to gather timely feedback and capture customer sentiments in real-time.

Overall, Qpoll Post Purchase Surveys is a powerful tool for merchants looking to optimize their marketing efforts, improve customer satisfaction, and make data-driven decisions to grow their business.

💬 What merchants say

Merchants highlight that Qpoll is a highly recommended app for collecting customer insights. They appreciate how easy it is to use and how it has made gathering valuable customer feedback a breeze. Users mention that Qpoll has enhanced their understanding of customer needs and preferences, allowing them to make better decisions based on real data. They also highlight that the app has helped them improve their marketing efforts. Overall, Qpoll is described as an essential tool for any merchant looking to gather customer insights and improve their business strategies.
Elfsight Tripadvisor Reviews

Show reviews on your place from TripAdvisor right on your site

⭐️ 0.0 (0 reviews) $5.99/month. 7-day free trial.

🔍 Overview of features

The "Show reviews on your place from TripAdvisor right on your site" app allows merchants to add detailed reviews from TripAdvisor directly onto their website. This app is beneficial for merchants because it helps increase social proof and credibility by displaying positive reviews and ratings from a trusted source like TripAdvisor.

The most important features of this app include the ability to add detailed reviews with the author's name, picture, and a link to the merchant's TripAdvisor account. This allows potential customers to quickly and easily navigate to the merchant's TripAdvisor profile for more information. Additionally, the app provides filters for displaying only the best reviews, text settings customization, and the option to add ratings.

The app also offers automatic updates, ensuring that no new reviews are missing from the merchant's website. By showcasing positive reviews and ratings from TripAdvisor, merchants can attract more customers and build trust, ultimately helping their business grow.
Glimpse: Post Purchase Surveys

Powerful and customisable post-purchase surveys to gather zero-party insights and scale performance

⭐️ 0.0 (0 reviews) Price: Free

🔍 Overview of features

The Glimpse Post Purchase Surveys app offers powerful and customizable surveys to help merchants gather zero-party data and gain actionable insights about their consumer base. The app provides a question library with 50+ survey questions, as well as pre-built templates for attribution, CRO, NPS, research, and more.

With Glimpse, merchants can create tailored consumer surveys to discover what drives deeper engagement, gain customer-led insights, and make informed marketing decisions. The app takes only 2 minutes to set up and provides access to ready-to-use survey questions.

One of the key features of Glimpse is its conditional logic branching, which allows merchants to craft smart surveys and boost response rates. The app also offers multiple question types and seamless integration with existing marketing stacks.

Additionally, Glimpse provides worldwide monitoring capabilities, allowing merchants to track channels globally and spot growth prospects. By utilizing the insights gathered through post-purchase surveys, merchants can refine their marketing strategies, improve customer engagement, and ultimately grow their business.

Best Feedback and surveys Shopify Apps in 2025

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