Shopify Apps Weekly / Best Shopify Apps / Order editing

Best Order editing Shopify Apps in 2023

Shopify apps in the order editing category enable merchants to make changes to their customers' orders after they have been placed. These apps provide various functionalities such as adding or removing items, changing shipping or billing addresses, adjusting prices, and applying discounts. By using order editing apps, merchants can save time and improve their customer service by quickly resolving order issues or responding to customer requests. Additionally, these apps can help merchants increase their sales by offering personalized upsell or cross-sell opportunities during the editing process. Overall, order editing apps can help merchants streamline their order management process, provide better customer service, and grow their business by increasing sales and customer satisfaction.

• 

  Relocate+ Order Editor

  End shipping errors with a self-service tool made for pre-orders, address changes, and fixing typos.

  ⭐️ 5.0 (14 reviews) Free plan available. 7-day free trial.

  🔍 Overview of features

  Relocate is a self-service tool designed to help merchants eliminate shipping errors and reduce customer service requests. With this app, customers can easily edit their shipping address or cancel unfulfilled orders, saving both time and money for the merchant.

  The app is particularly useful for pre-orders, shipping delays, and typos. It allows merchants to set limitations on what can and can't be changed based on product details, processing times, location, and more. This ensures that customers have the flexibility to make necessary changes while still maintaining control over order modifications.

  Customers can access the address editor directly from the order status page after checkout, order confirmation emails, or their store account. This makes it convenient for them to make any necessary changes without the need for customer service intervention.

  In addition, Relocate offers features such as excluding or restricting edits for orders containing specific products, setting time limits for order editing, and adding expiration dates for editing orders with specific products. Merchants can also easily identify edited orders with order tags for better tracking and organization.

  Overall, Relocate provides a seamless and efficient solution for addressing shipping errors, reducing customer service requests, and improving the overall customer experience.

  💬 What merchants say

  Merchants highlight the convenience and time-saving benefits of the Relocate Address Editor app. They appreciate that it allows customers to easily edit their shipping details, ensuring accurate delivery addresses and reducing the need for customer support intervention. The app's integration with third-party platforms, such as Mailchimp and mintsoft, is also praised for streamlining the address editing process and automating updates to the warehouse. Merchants are impressed with the app's affordability and value for money, as well as the responsive and friendly customer support provided by Crowd Control, the developers of the app. Overall, merchants consider Relocate Address Editor to be an excellent app that effectively solves address-related issues, saves time, and enhances customer satisfaction.

  
• 

  Shopwaive: Credit and Payments

  Store Credit for Customers. And so much more

  ⭐️ 5.0 (10 reviews) From $15/month. 7-day free trial. Additional charges may apply.

  🔍 Overview of features

  The most important features of the Shopwaive app are its AI-based credit accounting platform, integrations with Klaviyo, Tapcart, Intercom, and Zapier, and the ability to trigger Email & SMS flows when new store credit is given. This app can help a merchant grow their business by increasing revenue through high-converting checkout experiences and offering store credit as rewards to customers.

  The AI-based credit accounting platform allows merchants to provide customers with their own digital wallet, where they can accumulate store credit. This can help increase customer loyalty and incentivize repeat purchases.

  The integration with Klaviyo enables merchants to send beautifully crafted emails to customers with unspent or low balances, as well as combine them with account activation requests. This can help drive engagement and encourage customers to make purchases using their store credit.

  Additionally, the app syncs with Tapcart by offering credit with dynamic discount codes, which can be a powerful incentive for customers to make purchases through the mobile app.

  Overall, the Shopwaive app provides merchants with the tools they need to effectively manage store credit, boost customer loyalty, and drive revenue growth through targeted email and SMS marketing campaigns.

  💬 What merchants say

  Based on the user reviews, merchants highlight several key points about this app. They appreciate that it offers both monetary and shipping credits, making it a valuable tool for their business. The ease of setup and use is also mentioned multiple times, indicating that merchants find it user-friendly. The support team is consistently praised for being helpful, responsive, and open to feedback and suggestions. Overall, merchants are satisfied with the app's functionality and its ability to meet their needs. They find it reliable and effective in improving their business operations, particularly when it comes to the POS system and website integration.
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  Order Editing | "Self Service"

  Self-service changes to reduce costs, deliver a better experience, and increase average order value.

  ⭐️ 5.0 (5 reviews) Free plan available. 14-day free trial. Additional charges may apply.

  🔍 Overview of features

  The most important features of this app are self-service order editing, customizable branding, integration with other systems, and the ability to increase average order value.

  By allowing customers to edit their own orders, merchants can save time and money on customer support. This feature also creates an opportunity for upselling, as customers can make additional purchases or be offered overstocked or complementary products.

  The app is customizable with the merchant's domain and branding, ensuring a seamless and consistent customer experience. It also integrates with any ERP, WMS, or IMS, making it easy to sync order information with other systems.

  Other key benefits include reducing lost orders with USPS-verified shipping address recommendations, embedding order editing widgets within the Shopify 2.0 Theme, and offering refunds in the form of gift cards or store credit.

  Overall, this app empowers customers to make changes to their orders themselves, streamlining the customer support process and potentially increasing the average order value for the merchant.

  💬 What merchants say

  This merchant highlights that the app has greatly improved their business by providing an elevated customer experience and the ability to upsell. They emphasize that it is a no-brainer for any business looking to enhance their customer experience and increase sales.

  Overall, merchants have positive things to say about this app. They mention that it has significantly improved their business by providing a better customer experience and helping to increase sales through upselling. The app is described as easy to use and a no-brainer for businesses looking to enhance their online store.

  
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  Follow Up ‑ Proof Management

  Chat, send proof, get approval, and send an invoice. Manage custom orders proof with ease.

  ⭐️ 5.0 (5 reviews) Free plan available. Additional charges may apply.

  🔍 Overview of features

  The most important features of the Follow up Chat - Proof Manager app are:

  1. Real-time order wise customer chat widget: This feature allows merchants to engage with customers in real-time to collect information and details for custom orders. It streamlines communication and ensures that all necessary information is gathered efficiently.

  2. Multiple file type support: The app enables merchants to send and receive multiple file types, including images and PDFs. This makes it easy to share order proofs and other relevant files with customers.

  3. Customizable customer email notifications: Merchants can customize the email notifications sent to customers regarding their order status. This helps keep customers informed and provides a professional touch to the overall ordering process.

  4. Invoice generation: The app allows merchants to send invoices to customers for additional payment related to customizations. This feature streamlines the payment process and ensures that all costs are properly accounted for.

  5. Approval and delivery management: The app provides end-to-end management of custom orders, from approval to final delivery. It eliminates the need for cold emails and provides a centralized dashboard for managing the entire process.

  By using the Follow up Chat - Proof Manager app, merchants can improve their customer communication, streamline order management, and provide a professional and efficient ordering experience. This can ultimately help them grow their business by increasing customer satisfaction and streamlining their custom order workflow.

  💬 What merchants say

  Individual users highlight that the app helps them manage follow-up communication and invoices in one place, making it easier for them to send documents and communicate with customers. They appreciate the app's capabilities and support, especially for stores with personalized orders. Users also mention the excellent customer support they received, with the app's developer being responsive and helpful in answering questions and setting up the app to meet their specific needs. Overall, merchants find the app to be a life-saver for their store and highly recommend it. They appreciate its ease of use, its ability to manage orders and set custom order status, and its effectiveness in streamlining communication with customers. The app is considered a valuable tool for managing transactions and ensuring customer satisfaction.

  
• 

  Order's up! CSV Order Importer

  Upload orders from a spreadsheet into your online store.

  ⭐️ 5.0 (5 reviews) Free plan available

  🔍 Overview of features

  Order's Up is an app that allows merchants to easily upload orders from a spreadsheet into their online store. This is particularly beneficial for businesses that receive orders from various sources such as email, fax, or other online services.

  The app provides a simple template that can be downloaded and customized with multiple columns to add discounts, custom fields, taxes, addresses, and more. This flexibility allows merchants to tailor the import process to their specific needs.

  One of the key features of Order's Up is its ability to automatically look up and map products from the merchant's store using SKUs or barcodes. This saves time and ensures accurate product information is included in the imported orders.

  By streamlining the order import process, Order's Up helps merchants improve efficiency in fulfillment and inventory management. It eliminates the need for manual data entry and reduces the risk of errors. This app is a valuable tool for any merchant looking to grow their business by efficiently managing and fulfilling orders.

  💬 What merchants say

  Merchants highlight that this app is a life-saver when it comes to importing orders from a different platform. They appreciate the intuitive interface, fair pricing, and the fast and efficient support provided. Users highly recommend this app for anyone needing to import their orders into Shopify. Despite some minor shortcomings, merchants still give it a 5-star rating because it gets the job done effectively. The app is praised for its easy installation process and immediate functionality with test orders. It is particularly useful for entering large draft orders. Overall, this app is regarded as the best in class for importing orders into Shopify, providing a seamless and efficient experience for merchants.

  
• 

  Wayfinder

  Collect your customers’ precise delivery GPS locations and make faster and more precise deliveries.

  ⭐️ 5.0 (2 reviews) $15/month. 7-day free trial.

  🔍 Overview of features

  The most important features of Wayfinder are its ability to embed a customizable Google Map on your site for customers to pin drop their delivery locations, store customer delivery GPS coordinates in order details, and restrict customer access to checkout unless a location is pinned.

  By using Wayfinder, merchants can collect precise delivery locations from their customers, allowing for faster and more precise deliveries. This can save time and money by eliminating the need for manual address input and reducing the risk of delivery errors. The ability to store customer delivery GPS coordinates in order details provides merchants with accurate location information, making it easier to plan and execute deliveries.

  The option to restrict customer access to checkout unless a location is pinned ensures that merchants have the necessary information to fulfill orders before the customer proceeds to payment. This helps prevent incomplete or inaccurate orders and improves the overall customer experience.

  Overall, Wayfinder helps merchants streamline their delivery process, enhance accuracy, and improve customer satisfaction, all of which can contribute to the growth of their business.

  💬 What merchants say

  This merchant emphasizes the ease of use and quick setup of the app. They were able to set it up in less than five minutes and had no issues with it. They also highlight the excellent customer service provided by the Blue Gum team. The merchant had a specific use case and the team responded promptly with a solution that worked flawlessly. They also appreciated the quick response and solution provided for customizing the map design for mobile users. Overall, this merchant highly recommends the Wayfinder app and praises both its functionality and the team behind it.

  Overall, merchants are extremely satisfied with the Wayfinder app. They highlight its ease of use and quick setup process. The app is praised for providing solutions to specific use cases and for its excellent customer service. Merchants appreciate the prompt responses from the Blue Gum team and their ability to provide custom solutions. The app is highly recommended for its functionality and the team's dedication to customer satisfaction.
• 

  Yagi Address Edit Helper

  The app allows customer to update shipping address on their own, without need to contact support

  ⭐️ 5.0 (2 reviews) $6/month. 14-day free trial.

  🔍 Overview of features

  The Address Edit Helper app is a valuable tool for merchants looking to improve their customer service and streamline their shipping process. One of the most important features of this app is that it allows customers to easily update their shipping address without the need to contact customer support. This saves customers time and frustration, as they no longer have to wait for hours for a reply.

  Customers often move or make mistakes when entering their address, and this app makes it simple for them to update their shipping information from the order status page or their account page. This helps ensure that their parcel will be delivered to the correct address.

  Additionally, the app allows merchants to set a time limit for address updates, such as within 2 days of the order. This helps prevent customers from making changes too late in the shipping process.

  Furthermore, merchants can also choose to disallow shipping address amendments for certain products or orders with specific tags. This can be useful for merchants who have specific shipping requirements or restrictions.

  Overall, the Address Edit Helper app empowers customers to take control of their shipping address updates, reduces the need for customer support involvement, and helps ensure that parcels are delivered to the correct locations.

  💬 What merchants say

  Based on the user reviews, merchants highlight the amazing support provided by the Yagi Address Edit Helper app. They mention that the app makers are incredibly responsive and helpful, and they appreciate the detailed step-by-step guide provided. Merchants also point out some specific highlights of the app, including the ability to place shipping address changes on actual Shopify Orders, the option to automatically email customers when they update or confirm their address, and the option to allow address updates for partially fulfilled orders. Users express their satisfaction with the app and mention that it is simple to use. One merchant even mentions considering using other apps from Yagi, such as Yagi Order Cancellable and Draftable ‑ Draft Order Helper. Overall, merchants highly recommend the Yagi Address Edit Helper app for its functionality, ease of use, and excellent support from the development team.
• 

  OrderAttrs

  OrderAttrs gives you more control over order and draft order attributes on your store.

  ⭐️ 5.0 (1 review) $5/month. 7-day free trial.

  🔍 Overview of features

  The OrderAttrs app is a powerful tool for merchants to have more control over their order and draft order attributes. This app allows merchants to ensure that their draft orders match orders made through other channels by including order attributes on their orders. Merchants can easily edit existing orders and draft orders to change the names of attributes, add more attributes, and remove existing ones.

  One of the key features of OrderAttrs is the ability to use presets of commonly used order attributes. This saves time and speeds up draft order creation, as merchants can quickly select preset attributes instead of manually entering them every time. The app also allows merchants to create attribute presets with different value types such as text, number, date, and dropdown lists, making it easier for staff to input information accurately and efficiently.

  By using OrderAttrs, merchants can streamline their order management process, reduce errors and typos, and ensure that all necessary information is included in their orders. This app is especially beneficial for businesses that have multiple sales channels and want to maintain consistency across all orders.

  💬 What merchants say

  Merchants highlight that this app is a great solution for creating and editing note attributes within the Shopify interface. One user mentions that they spent a lot of time trying to achieve the same functionality through the API but couldn't get it working, making this app a valuable alternative. Another user mentions that they use this app in conjunction with another app called easyRoutes to apply delivery dates and time windows to phone orders. They appreciate that this app eliminates the need for a delivery date picker at checkout. Overall, merchants find this app to be a convenient and useful tool for managing note attributes in their Shopify stores.
• 

  Order Fields Supreme

  Collect Additional Details On Your Orders! Connect with your customer.

  ⭐️ 5.0 (1 review) From $2.99/month. 10-day free trial.

  🔍 Overview of features

  The Order Fields app allows merchants to collect additional information about their customers or orders. By adding custom fields such as "Birthday" or "Order delivery date," merchants can gather important data to enhance their customer experience and marketing strategies. The app supports up to 10 different field types, including text, date, textarea, dropdown selection, and checkbox, providing flexibility for customization.

  One of the key features of the app is the ability to review custom fields on the app admin order list page, making it easy for merchants to access and manage the collected information. Additionally, the app offers translation support for all active Shopify store languages, ensuring that merchants can cater to customers from different regions and languages.

  By using the Order Fields app, merchants can gain valuable insights about their customers and orders, enabling them to personalize their marketing campaigns, improve customer satisfaction, and ultimately grow their business. The app's user-friendly interface and customization options make it a valuable tool for any Shopify store.

  💬 What merchants say

  Based on the user reviews, merchants highlight several key features of this app. They praise its ability to add and enable multiple fields easily. Merchants appreciate the option to customize the cart layout to meet their specific needs. Another highlighted feature is the availability of field translation, allowing merchants to cater to customers in different languages. Overall, merchants find this app to be lovely and highly recommend it for its ease of use and helpful features.
• 

  スマート配送先バリデーション

  配送先の間違いを自動でチェック。お客様に再確認いただくことで、住所不正を削減し配送業務をスムーズに。

  ⭐️ 5.0 (1 review) Free plan available. 14-day free trial.

  🔍 Overview of features

  The most important features of this app are its ability to check Japanese delivery addresses and phone numbers, ask customers to reconfirm or update their address, and automatically correct minor distortions in address notation.

  By checking shipping addresses and phone numbers in Japan, the app helps merchants reduce shipping address errors, which can lead to lost or delayed packages. It does this by validating addresses specifically for Japanese destinations, ensuring that the address format is correct. If an error is found, a pop-up is displayed to the customer, prompting them to update their address.

  Additionally, the app automatically corrects minor distortions in address notation, saving time and effort for both the merchant and the customer. This helps to ensure that packages are delivered accurately and on time.

  The app also provides the ability to check the revision history from the app admin page, allowing merchants to see any changes or updates made to addresses over time.

  Overall, this app can help a merchant grow their business by improving the accuracy of shipping addresses, reducing errors and lost packages, and providing a smoother delivery experience for their customers.

  💬 What merchants say

  このアプリに関する個々のユーザーレビューを見ると、多くのユーザーが住所入力の問題を解決するためにこのアプリを使用しています。ユーザーは、住所バリデーション機能の便利さと、シンプルな操作性を特に強調しています。ユーザーは、このアプリを導入することで、受注データのチェックやお客様対応にかかる時間を削減できたと述べています。全体として、このアプリは住所入力の問題を解決するために役立つと評価されています。

  
• 

  Shopwaive

  Boost Growth with Klaviyo Email & SMS Flows. Increase Revenue with Tapcart, Zapier, and Topups.

  ⭐️ 4.9 (7 reviews) Free plan available. Additional charges may apply.

  🔍 Overview of features

  The most important features of Shopwaive's app are its advanced credit accounting platform and integration with Klaviyo for email and SMS flows.

  With the credit accounting platform, merchants can increase revenue by offering customers their own digital wallet and giving store credit as rewards for purchases. This helps to grow loyalty and encourages customers to make repeat purchases.

  The integration with Klaviyo allows merchants to send beautifully branded emails to customers with unspent or low balances, as well as trigger email and SMS flows when new store credit is given. This helps to engage customers and drive them back to the shop to make additional purchases.

  Additionally, the app offers 24/7 support, ensuring that merchants have assistance whenever they need it.

  Overall, this app can help a merchant grow their business by increasing revenue through credit topups, boosting customer loyalty through store credit rewards, and engaging customers through targeted email and SMS flows.

  💬 What merchants say

  Merchants highlight that this app provides both monetary and shipping credits, making it a valuable tool for their business. They also appreciate the ease of setup and use, as well as the quick and helpful support team. Merchants have also mentioned that the app does exactly what it promises and any issues are promptly resolved by the support team. Overall, merchants are highly satisfied with this app and find it to be a valuable asset to their business, with top-notch support and a user-friendly experience.

  
• 

  Mergify: Merge, Combine Orders

  Save time and money by merging orders!

  ⭐️ 4.9 (6 reviews) Free plan available. Additional charges may apply.

  🔍 Overview of features

  The most important features of the Mergify app are the ability to manually or automatically merge multiple orders into one order, the option to customize the merging process, and the ability to recalculate shipping costs and refund unused shipping costs.

  By merging orders, merchants can reduce unnecessary shipping costs, saving both time and money. This is especially beneficial for merchants who frequently have customers placing multiple orders within a short period of time. By combining these orders into one, merchants can avoid paying separate shipping fees for each individual order.

  The app also offers suggested orders for merging, making it even easier for merchants to determine which orders should be combined. Additionally, the merging process does not disrupt analytics, ensuring that merchants can still accurately track inventory and sales.

  Overall, Mergify helps merchants streamline their order fulfillment process and optimize their shipping costs, ultimately helping them grow their business by increasing efficiency and reducing expenses.

  💬 What merchants say

  Merchants highlight the great support and responsiveness of this app. They mention that the customer support team goes above and beyond to fix issues and add features as needed. Users appreciate the quick resolution of problems, particularly when it comes to merging orders and fixing errors. The app is described as very useful for combining shipments, and merchants specifically mention that it helped them fix all the problems they had. Overall, users highly recommend this app for its excellent support, helpful features, and ability to address and resolve issues effectively.

  
• 

  Orderify

  Let customers edit, cancel and reorder on their own for a better customer experience.

  ⭐️ 4.8 (196 reviews) $4.99/month. 30-day free trial.

  🔍 Overview of features

  Orderify is an app that allows customers to edit, cancel, and reorder their own orders, thereby providing a better customer experience. It addresses the common issue of customers making order mistakes or wanting to make changes to their orders by giving them the ability to edit or cancel orders on their own.

  By allowing customers to easily reorder previous orders, Orderify also helps to increase sales. This feature is particularly useful for customers who frequently purchase the same items or want to quickly repurchase a previous order.

  Implementing Orderify can have several benefits for a merchant. Firstly, it improves the customer experience by giving customers more control over their orders, leading to higher customer satisfaction. Secondly, it reduces customer support costs as customers can make changes or cancel orders themselves, reducing the need for manual customer support interventions. Lastly, by enabling customers to reorder easily, it can increase order frequency and ultimately drive more sales for the business. Overall, Orderify is a valuable tool for merchants looking to enhance their customer experience, streamline order management, and boost sales.

  💬 What merchants say

  Merchants highlight the ease of installation and the power it gives customers to make changes to their orders. They appreciate the editing option and the ability to offer this service as part of their store's customer service. One merchant mentions that they are just setting it up, but it has been a smooth experience so far. Overall, merchants are happy with the app and look forward to using it to improve their customer experience.
• 

  SplitOrder

  Create rules to split your orders and automate your fulfillment workflows!

  ⭐️ 4.7 (19 reviews) From $19/month. 14-day free trial.

  🔍 Overview of features

  SplitOrder is an app that can help merchants automate order processing by splitting and routing orders based on specific rules or criteria. This app is especially useful for merchants who don't process every order in the same way and need more flexibility in managing their orders.

  The app offers several key features that can help merchants grow their business. Firstly, SplitOrder can automatically hold, split, or re-route out-of-stock items. This can prevent delays in order fulfillment and ensure that customers receive their orders on time.

  Secondly, the app can automatically split or re-route items based on various factors such as vendor, SKU, tag, or property. This can help merchants efficiently manage their inventory and ensure that orders are fulfilled by the most appropriate source.

  Additionally, SplitOrder can further split items based on unit count, price, or weight. This can be helpful for merchants who sell products that require different handling or shipping methods.

  Lastly, the app can automatically split orders based on ship-to country, province, or location availability. This feature can be particularly useful for international merchants who need to separate orders based on different shipping requirements.

  Overall, SplitOrder can streamline order processing, optimize inventory management, and improve customer satisfaction by automating the splitting and routing of orders.

  💬 What merchants say

  Merchants highlight that this app is exactly what they needed to split orders and streamline their business processes. They appreciate that it is simple to use and doesn't overcomplicate things. Users mention that the app has handy features that they didn't even realize they needed, making the overall experience even better. One merchant specifically mentions that the creators of the app are brilliant geniuses for making it possible to automate their previously manual processes. Another merchant praises the exceptional customer service they received, where the app developers built additional functionality to meet their specific needs. Overall, merchants highly recommend SplitOrder for its effectiveness, simplicity, and top-notch customer service.
• 

  Editify ‑ Order Editor

  Effortlessly edit orders, let customer edit order and streamline your store operations.

  ⭐️ 4.7 (11 reviews) From $4.99/month. 3-day free trial.

  🔍 Overview of features

  The most important feature of this app is the ability to effortlessly edit order dates. This allows store owners to easily update and change the order date for any order in their store, ensuring accurate and up-to-date records. This feature eliminates the need for manual updates, saving time and reducing the risk of errors.

  By streamlining store operations, this app helps merchants improve efficiency and flexibility. With more time saved from manual updates, merchants can focus on growing their business and serving their customers better. Accurate and up-to-date order records also help with inventory management and customer service.

  In addition to editing order dates, this app also offers other features such as searching orders and backdating orders. These features further enhance the ability to manage and organize orders in a more efficient and effective manner.

  Overall, this app is a valuable tool for merchants who value efficiency in their operations and want to spend more time growing their business. It simplifies the order management process and ensures accurate records, leading to improved customer service and overall business growth.

  💬 What merchants say

  Based on the user reviews, merchants highlight that Editify is a great app for editing order dates and backdating orders. Users appreciate that they can now accurately show order dates on invoices even if they failed to create the order on the same day. One user specifically thanks KejrTech for their awesome job in developing this app. However, there is one user who mentions an issue with the app not reflecting the backtracked date on invoices, and they seek a solution from KejrTech. Another user mentions that Editify cannot be used for financial reporting because it uses the created date instead of the backtracked date, leading to inaccurate total sales reporting. Overall, merchants find Editify to be a helpful app for editing and backdating orders, but there are some issues with invoicing and financial reporting that need to be addressed.
• 

  Cleverific Order Editor

  Edit any order detail like price, shipping & tax, or let customers edit their orders on your terms.

  ⭐️ 4.5 (286 reviews) From $29/month. 14-day free trial.

  🔍 Overview of features

  The Cleverific Order Editor app offers several important features that can help a merchant grow their business.

  Firstly, the app allows merchants to easily edit any detail of an order, including price, shipping, tax, and even add line-item customizations. This flexibility enables merchants to quickly resolve order issues and ensure accuracy.

  Secondly, the app provides customer self-service, allowing customers to edit their own orders without needing to contact support. This not only saves time for both the merchant and the customer but also enhances the customer experience by giving them more control over their orders.

  Additionally, the app offers automations that can help merchants increase sales. They can add gifts with purchase and expand bundle SKUs, which can incentivize customers to make a purchase. The app also enables merchants to create custom orders and enhanced invoicing through draft orders, particularly useful for wholesale orders.

  Lastly, the app includes features like payment requests and abandoned cart recoveries, which can help merchants recover potentially lost sales and increase overall revenue.

  Overall, the Cleverific Order Editor app provides merchants with the tools they need to efficiently manage and edit their orders, offer customer self-service, and boost sales, ultimately helping them grow their business.

  💬 What merchants say

  Merchants highlight the exceptional customer service provided by Cleverific, specifically mentioning Laura, Andrew, and the team. They appreciate the quick and accurate work done by the team, as well as their "CAN DO" attitude. The app, Edit Order by Cleverific, is praised for its ability to handle complex business processing and for making tasks easier. The "send payment" feature is also mentioned as being useful for requesting prepayment from customers. Overall, merchants find Cleverific to be a valuable tool that saves them time and improves their business operations. The friendly and responsive customer support is also highly appreciated.
• 

  TrioM Combine & Merge Orders

  Order Merger lets you merge multiple orders into a single order - on autopilot!

  ⭐️ 4.2 (79 reviews) Free plan available. 14-day free trial.

  🔍 Overview of features

  Order Merger is an app that allows merchants to merge multiple orders into a single order automatically. This app offers several key features that can help a merchant grow their business:

  1. Cost savings: By merging orders, merchants can save on unnecessary shipping fees. This can lead to significant cost savings, especially for merchants who frequently have customers placing multiple orders.

  2. Improved customer experience: Merging orders saves customers the time and effort of tracking and managing multiple orders. This can enhance the customer experience and increase customer satisfaction, as they will appreciate the convenience provided by the app.

  3. Automation: Order Merger offers powerful automation capabilities, allowing merchants to define criteria for when two or more orders should be merged. This automation saves time and ensures that orders are merged consistently and efficiently.

  4. Communication with customers: The app can notify customers via email when their orders are merged. This helps to keep customers informed and provides transparency in the ordering process.

  5. Order management: Order Merger allows merchants to add tags or notes to both the merged and original orders, making it easy to track and manage orders within the Shopify platform.

  Overall, Order Merger streamlines the order fulfillment process, saves on shipping costs, improves the customer experience, and provides automation and order management features that can help a merchant grow their business effectively.

  💬 What merchants say

  Based on the reviews, merchants highlight the usefulness of the app in merging orders and refunding extra shipping costs. They appreciate the simplicity of the app and the fact that it does not affect website speed. The support provided by the app is also praised for being fast and effective. Some users mention that the app can be overwhelming at first, especially for those who are not familiar with IT, but they found the guides and support helpful in navigating through the process. However, one merchant had a negative experience where the app caused inaccuracies in their revenue and resulted in lost money.

  Overall, the app is praised for its ability to merge orders and simplify the process of refunding extra shipping costs. Users recommend using the app, but suggest having patience and referring to the guides provided to avoid any potential issues. The negative experience of one merchant highlights the importance of thoroughly setting up the app and ensuring that the order financial status is automatically filled to avoid any discrepancies.

  
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  Address Validation iO

  Address Validation iO enables address validation for merchants to reduce returns and shipping costs.

  ⭐️ 3.8 (7 reviews) From $9.90/month. 7-day free trial. Additional charges may apply.

  🔍 Overview of features

  The most important features of Address Validation iO are its ability to automatically validate customer addresses, provide address suggestions, and allow customers to correct their addresses on a customizable validation page. This helps merchants reduce returns and shipping costs by avoiding order issues caused by faulty address data.

  By validating customer addresses, merchants can improve customer satisfaction by ensuring that orders are delivered to the correct address. This also helps prevent additional costs for returns, redeliveries, and shipping errors.

  Address Validation iO also offers additional features such as after-checkout address validation on the order status page, express checkout support, insightful analytics through a BI-dashboard, and a fully customizable and multilingual frontend.

  Overall, Address Validation iO is a valuable app for merchants looking to improve their shipping process, minimize returns, and enhance customer satisfaction.

  💬 What merchants say

  Based on the user reviews, merchants highlight that Addressify is the go-to app for addressing problems in e-commerce stores. They appreciate how the app directly notifies customers to edit their address details on the thank-you page or through automated emails. Merchants also mention that Addressify supports multiple languages, allowing them to fully customize visible text on their storefront for different languages. They are eager to see what new features the app will introduce.

  In summary, merchants find Addressify to be a reliable app that helps them avoid delivery issues and customer dissatisfaction. They appreciate the error-free functionality and the prompt customer service. Merchants also mention that the app has helped them save money and prevent unhappy customers. Overall, Addressify is highly recommended by users.
• 

  OrderEase: Cancel‑Edit‑Reorder

  ⭐️ 3.5 (12 reviews) $6.99/month. 7-day free trial.

  🔍 Overview of features

  The most important features of this app are the ability for customers to cancel, edit, and reorder their orders directly from their My Accounts section, Order Confirmation Email, or Thank You page. This app helps merchants by reducing the number of customer queries for small changes, allowing them to focus on more important tasks.

  By giving customers the ability to make these changes themselves, merchants can save time and resources that would otherwise be spent on manual order adjustments. This not only improves efficiency but also enhances the customer experience, as customers can quickly and easily make changes without having to contact the merchant.

  Additionally, the app offers the flexibility to set timers and time-bound restrictions for cancellations. This feature allows merchants to control the window of time during which cancellations are allowed, providing a balance between customer convenience and order management. By limiting cancellations to a specific timeframe, merchants can ensure that they have enough time to fulfill orders before they are canceled.

  Overall, this app empowers customers to manage their orders independently, reducing the workload for merchants and improving the overall efficiency of their business operations.

  💬 What merchants say

  Based on the user reviews, some merchants have expressed disappointment with this app. One user mentioned that the app does not provide the email functionality as described in the app's description, and that the support team was unresponsive. However, another user had a positive experience with the app, mentioning that the support team was helpful in fixing any issues and was patient with their communication. They also praised the app for its functionality and fast support. Overall, there seems to be mixed feedback regarding this app, with some users having a negative experience with the functionality and support, while others have found it to be a perfect and helpful app with excellent customer service.
• 

  Customer Order Management

  Offer return, refunds, exchange options. Allow the customers to manage their orders efficiently.

  ⭐️ 3.5 (5 reviews) $15/month. 10-day free trial.

  🔍 Overview of features

  This app offers a range of features to help merchants manage their orders and provide a better customer experience. The most important features include:

  1. Return, Refund, and Exchange Options: This app allows customers to easily send requests to return, exchange, or cancel their orders. This helps merchants streamline their return process and improve customer satisfaction.

  2. Order Management: Customers can manage their orders efficiently through this app. They can reorder any of their previous purchases and receive a discount on them. This encourages repeat purchases and increases customer loyalty.

  3. Request Order Invoices and Change Shipping Address: The app also allows customers to request order invoices and change their shipping address. This feature enhances convenience for customers and improves the overall shopping experience.

  4. Order Lookup Functionality: In case customers' accounts are disabled, the app provides order lookup functionality. This enables customers to still access information about their orders and ensures a seamless experience.

  Overall, this app helps merchants provide a more flexible and convenient ordering process for their customers, leading to increased customer satisfaction and potentially higher sales.

  💬 What merchants say

  Based on the user reviews, individual merchants highlight the app's great support and quick response to queries. One user specifically mentions Ayush Kansal for providing solutions to their every query. However, there is also a negative review from a long-time customer who strongly advises against using the app. They mention issues with the app's functionalities, design, and the company's customer service. On the other hand, another user describes their experience with the app as exceptional, praising the reliable and supportive team. Overall, the app seems to have mixed reviews, with some merchants having positive experiences with the support team, while others express dissatisfaction with the app's functionalities and the company's practices.
• 

  Magic Order Combine

  Magic Order Combine will automatically merge similar orders with a single click of a button.

  ⭐️ 3.0 (1 review) $9.99/month. 90-day free trial.

  🔍 Overview of features

  Magic Order Combine is an app that helps merchants simplify their order management process and save time. By automatically merging similar orders with a single click, merchants can streamline their shipping process and avoid the hassle of dealing with multiple orders for the same customer.

  The app also allows merchants to select a date range for merging orders, giving them flexibility in managing their orders. Additionally, Magic Order Combine keeps a record of the combined orders, providing a clear overview of the merged orders.

  By using Magic Order Combine, merchants can allocate their time to more important tasks that will help grow their business, such as marketing, customer service, and product development. The app helps reduce manual work and increases efficiency, allowing merchants to focus on activities that generate more revenue and improve customer satisfaction.

  Overall, Magic Order Combine is a valuable tool for busy merchants who want to simplify their order management process, save time, and focus on growing their business.

  💬 What merchants say

  Some merchants highlight that this app effectively combines orders, but they warn that it creates a new order which can disrupt the daily order count and inventory. They suggest that the developers should improve the app to prevent this issue, as it can be frustrating and misleading for merchants, giving them a false sense of business growth.

  Overall, merchants express mixed feelings about this app. While it successfully combines orders, the creation of a new order causes problems with daily order counts and inventory. Merchants recommend that the developers address this issue to ensure accurate sales data and prevent any confusion or frustration for users.
• 

  EasyBulkFulfill

  EasyBulkFulFill allows you to easily fulfilling your orders in bulk

  ⭐️ 2.8 (3 reviews) From $3.99/month. 7-day free trial.

  🔍 Overview of features

  The EasyBulkFulFill app for Shopify is a time-saving solution for merchants with bulk orders to fulfill. With this app, you can easily fulfill line items of multiple orders at once. This can be done directly through the app's interface or by uploading a CSV file.

  The app offers the ability to update fulfillment, allowing you to keep track of which orders have been fulfilled. You can also filter orders by order name, customer name, order tag, date, and more, making it easy to organize and manage your orders.

  By being able to fulfill multiple order items of multiple orders at once, the EasyBulkFulFill app streamlines the fulfillment process and saves merchants a significant amount of time. This increased efficiency allows merchants to focus on other aspects of their business and ultimately helps them grow by improving order fulfillment capabilities and customer satisfaction.

  💬 What merchants say

  Some merchants mention that they were looking for an alternative to Massfulfill and found this app. However, they note that the plan differences are not clear and that the app does not accept CSV files in their own format. They also mention that there are no bulk fulfill templates available. On the positive side, merchants highlight that the app is easy to manage and fulfill orders. They also appreciate the helpful customer support that quickly solves problems. The ability to view orders and their products in one place, as well as the option for partial fulfillments and filtering orders by tags, are also mentioned as helpful features. Overall, merchants find this app to be useful for order management and fulfillment, but some improvements are needed in terms of plan transparency and CSV file compatibility.
• 

  Custom & Draft Orders For POS

  Draft & Custom Orders is an app for creating & managing draft & custom orders within your POS device

  ⭐️ 2.5 (15 reviews) $15/month. 5-day free trial.

  🔍 Overview of features

  The Draft & Custom Orders app is designed to help merchants easily create and manage draft and custom orders within their Shopify POS device. It solves the challenge of using Draft Orders within the Shopify POS by providing the following key features:

  1. Create and manage orders: Merchants can easily create or add draft or custom orders, including line items, discounts, and customer information, directly to their Shopify POS cart. They can search through draft/custom orders, edit statuses, and add them to their cart. After checkout, the draft is automatically deleted.

  2. Custom services and products: Merchants can add custom services and products to their draft orders, directly to their POS cart. They can also manage the workflow status of their draft orders.

  These features are important for merchants as they provide a seamless and efficient way to handle draft and custom orders within the Shopify POS. By simplifying the process and allowing merchants to easily create, manage, and track these orders, the app helps merchants save time and improve their overall order management process. This can ultimately contribute to business growth by increasing efficiency and customer satisfaction.

  💬 What merchants say

  Based on the user reviews, merchants highlight several issues with this app. One user mentions that the app converts all items from the draft as custom sales when retrieved on the POS, leading to months of inventory mistakes. Another user mentions that draft orders do not convert correctly to POS, with no SKU or item variant information. Additionally, if a discount is given, it converts to the original price. Another user finds the app useless as it does not carry SKU or cost over to orders once items are sold and fulfilled.

  Overall, merchants express frustration with the app's inability to correctly convert draft orders to POS, resulting in inventory mistakes and missing information. They also find it inconvenient that SKU and cost information does not carry over to fulfilled orders. This app seems to lack the functionality that merchants expect and does not provide a helpful solution for their business needs.
• 

  Bulk Cancel & Delete Order MAi

  This app cancels and/or deletes orders in bulk, saving you time and energy. One-click cancellations.

  ⭐️ 2.3 (3 reviews) Free

  🔍 Overview of features

  This app is a powerful tool for managing and organizing orders in bulk. The most important features of the app are:

  1. Bulk Cancellation and Deletion: The app allows you to easily cancel and delete multiple orders with just one click. This saves you a significant amount of time and effort compared to manually going through each order.

  2. Search and Filters: You can use the app's search and filter functionality to define which orders you want to cancel, close, or delete. This helps you quickly find and manage specific groups of orders based on criteria such as order date, customer information, or order status.

  3. Background Operation: The app runs in the background, meaning it won't affect your store's performance. You can continue to run your business smoothly while the app handles the bulk cancellation and deletion process.

  By streamlining order management tasks, this app helps merchants save time and energy, allowing them to focus on other important aspects of their business. It provides a convenient and efficient solution for handling large volumes of orders, leading to improved productivity and growth.

  💬 What merchants say

  Merchants highlight the simplicity and effectiveness of the app in bulk canceling orders, especially in cases of spam orders. They appreciate the recent updates made by the Merchant Ai team, making it a powerful app that delivers on its promises. Users mention that the app would benefit from UX/UI improvements, such as the ability to select a page at a time and search by customer name. However, there are also negative reviews indicating frustration with the app's functionality. One merchant expresses disappointment in the inability to import old orders, despite multiple sync attempts, and the lack of response from the support team. Another user reports encountering error messages while trying to sync orders. Overall, while the app has received praise for its core functionality, there are some issues with user experience and customer support that need to be addressed.

  
• 

  Empreender Bulk Cancel

  Empreender Bulk Cancel removes abandoned and unpaid orders, keeping the order page clean and tidy.

  ⭐️ 1.0 (1 review) Price: Free

  🔍 Overview of features

  The most important features of Empreender Bulk Cancel are its ability to automatically bulk delete unpaid orders, set a specific time limit for automatically canceling pending orders, and generate reports of canceled products.

  This app is valuable for merchants because it helps keep their store dashboard clean and organized, making their sales statistics more consistent with reality. By automatically deleting unpaid orders, merchants can easily find the orders that actually matter and focus on new pending orders.

  An organized store also avoids billing distortions and saves merchant's time by clearly showing sales data. Additionally, the app allows merchants to set a specific deadline for canceling pending orders, giving them control over how long unpaid orders are kept.

  The ability to generate reports of canceled products can also be useful for merchants to track and analyze their canceled orders. Overall, Empreender Bulk Cancel helps merchants maintain a clean and organized store dashboard, save time, and make more informed decisions based on accurate sales data.

  💬 What merchants say

  Based on user reviews, merchants highlight that this app provides a convenient way to manage their orders and inventory. They appreciate the ability to easily cancel and delete orders, as well as the intuitive interface that makes it easy to navigate through different functions. Some merchants also point out that the app offers useful features like order tracking and customizable order statuses. However, a few users mention that there can be confusion between the terms "cancel" and "delete" within the app, as they have different outcomes. Overall, merchants find this app to be a helpful tool for streamlining their order management process and appreciate the useful features it offers.

  
• 

  Ultimate Order Split

  Automatically split orders. Streamline inventory for custom items or pre orders. Customize & autorun

  ⭐️ 0.0 (0 reviews) $850/month. Additional charges may apply.

  🔍 Overview of features

  The most important features of the Order Split app are:

  1. Auto-split out-of-stock orders: This feature automatically separates orders with out-of-stock units or variants from in-stock ones. By doing so, it optimizes workflow and inventory management, ensuring that merchants can fulfill orders efficiently.

  2. Seamless WMS & ERP integration: The app offers quick integration with Warehouse Management Systems (WMS) and Enterprise Resource Planning (ERP) systems using custom order tags. This integration improves organization and allows for smooth coordination between different systems.

  3. Customizable pre-order information display: The app allows for customizable pre-order information displays on product pages. This feature enhances the shopping experience for customers, providing them with clear information about availability and delivery times for pre-order items.

  4. User-friendly interface: The app has an easy-to-use interface, which ensures hassle-free navigation and setup. Merchants can quickly integrate the app into their existing systems and start using its features without any technical difficulties.

  5. Compatibility with various businesses: The Order Split app is designed to cater to diverse e-commerce needs. It can be used by businesses experiencing stock variations, allowing them to streamline and simplify their inventory management processes.
• 

  Exchange Wizard

  The Exchange Wizard app helps merchants exchange, refund, issue store credit, or collect payment.

  ⭐️ 0.0 (0 reviews) Price: Free

  🔍 Overview of features

  The Exchange Wizard app offers a range of features that can greatly benefit merchants. Firstly, it allows for the easy exchange, refund, issuance of store credit, or collection of payment for both online and Shopify POS orders. This streamlines the process for both the merchant and the customer, ensuring a smooth and efficient experience.

  One of the key features is the ability to exchange Shopify POS orders directly from the POS order screen. This saves time and effort by eliminating the need to navigate to a separate interface.

  Additionally, the app supports the use of barcode scanners or device cameras to search for orders or add products. This simplifies the inventory management process, making it faster and more accurate.

  Furthermore, the ability to issue store credit as a discount code that can be used both online and in-store via discount codes provides flexibility for customers and encourages repeat purchases.

  Overall, the Exchange Wizard app offers a comprehensive set of features that can help merchants streamline their order management processes, improve customer satisfaction, and ultimately grow their business.

  
• 

  DMbox

  The seller store management system helps sellers manage product orders and logistics!

  ⭐️ 0.0 (0 reviews) Price: Free

  🔍 Overview of features

  The seller store management system is an app that helps sellers efficiently manage their product orders and logistics.

  One of the key features of this app is its ability to connect Shopify and logistics providers. This allows for the synchronization of store products, orders, and inventory, as well as the synchronization of order delivery logistics information. By having all of this information in one centralized system, merchants can improve their store management efficiency.

  The app also supports Shopify for single or multiple stores, allowing sellers to quickly process orders. It provides synchronized management of store products, supporting tasks such as listing, editing, and publishing. Additionally, it offers synchronization of logistics and shipping management, pushing new orders to users.

  Overall, this app streamlines the process of managing product orders and logistics, saving merchants time and effort. By improving store management efficiency, it can help a merchant grow their business by allowing them to focus on other aspects of their operations.

  
• 

  ACUMEN Integration Automation

  Speed up order processing & product updates through automation while eliminating data entry errors.

  ⭐️ 0.0 (0 reviews) $300/month. 14-day free trial.

  🔍 Overview of features

  The most important features of the app are:

  1. Order Export: Automatically export orders from Shopify to ACUMEN, including order number, date, purchase order, shipping method and charge, taxes, order amount, customer billing details, shipping details, and more. This feature helps merchants save time with automatic order import into ACUMEN, eliminating manual data entry errors and speeding up order processing for faster fulfillment.

  2. Product Update: Automatically update product information in Shopify, including new products added, hiding inactive products, product name, description, price, quantity in stock, specials, category, and more. This feature helps merchants save time by automatically loading products into Shopify and keeping product information up to date.

  3. Order Status: Update order status in Shopify and add tracking numbers. This feature helps merchants keep their customers informed about the status of their orders and provides a seamless experience.

  By using this app, merchants can streamline their order processing and product updates, reducing the time spent on manual tasks and minimizing the risk of errors. This automation allows them to focus on other aspects of their business and ultimately grow their business by providing faster fulfillment and improved customer satisfaction.
• 

  T: Order Cancellable & Reorder

  Using the app customers can independently cancel and reorder their orders without contacting support

  ⭐️ 0.0 (0 reviews) $3/month. 3-day free trial.

  🔍 Overview of features

  The Order Cancellable & Reorder app simplifies the order cancellation and reordering process for customers. With this app, customers can independently cancel their orders with a single click, eliminating the need to contact customer support. This not only improves customer satisfaction but also reduces the workload on customer support teams.

  Additionally, the app allows customers to easily reorder products from their account page, increasing sales by facilitating repeat purchases. This feature is especially useful for customers who frequently order the same items.

  For merchants, the app provides the ability to customize labels, alerts, success messages, and designs to match their brand. They can also view all canceled orders, including the cancellation reason for each, from the app admin. This information can be valuable for understanding customer preferences and improving order fulfillment processes.

  Overall, the Order Cancellable & Reorder app streamlines the order management process, enhances customer satisfaction, and helps merchants grow their business by increasing sales and reducing customer support workload.
• 

  かんたんカスタム商品オプション

  かんたんに商品のオプションを追加できる日本製アプリです。オプションの種類はテキストフォームなど5種類を用意しているほか、オプションによって追加の料金が発生するような設定も可能です。

  ⭐️ 0.0 (0 reviews) Free plan available

  🔍 Overview of features

  The Easy Custom Order app allows merchants to add additional options to the products they offer on their Shopify store. With this app, merchants can easily set up and customize options for their items, whether they are checkboxes or text fields. The app provides a simple and intuitive interface for configuring these options.

  By using the Easy Custom Order app, merchants can enhance their product offerings and provide a more personalized shopping experience for their customers. This can help increase customer satisfaction and engagement, leading to higher conversion rates and repeat purchases.

  In addition to the app's core features, the team behind the app, Groovy Media, offers support and customization services. They have extensive experience in building and supporting Shopify stores, including assisting with app installation and setup, as well as providing ongoing support for operations. Merchants can also rely on their engineering team for store and app customization, ensuring that their unique business needs are met.

  Overall, the Easy Custom Order app is a valuable tool for merchants looking to expand their product options and improve customer satisfaction, ultimately driving growth for their business.

  
• 

  DCKAP B2B

  ⭐️ 0.0 (0 reviews) $9/month. 14-day free trial.

  🔍 Overview of features

  The B2B app from DCKAP is a unique solution designed specifically for distributors and manufacturers. Its standout feature is the ability to interact with customers in a personalized manner, giving the feeling of an in-person interaction. The app allows users to request quotes and negotiate prices and quantities, providing flexibility and customization.

  This app is crucial for B2B businesses as it streamlines the quoting and negotiation process, improving efficiency and customer satisfaction. By enabling negotiation directly within the app, merchants can easily tailor their offerings to meet the specific needs of their customers. This level of customization and responsiveness gives merchants a competitive edge in the market.

  Overall, the B2B app from DCKAP helps merchants grow their business by providing a seamless and personalized experience for their customers, facilitating efficient quoting and negotiation, and ultimately enhancing customer satisfaction and loyalty.
• 

  Kaizntree

  Streamline all your sales channels into one place where you can manage inventory, sales and more.

  ⭐️ 0.0 (0 reviews) Free plan available. 14-day free trial.

  🔍 Overview of features

  Kaizntree is an inventory management app that helps merchants streamline their sales channels and manage inventory, sales, and more. The app offers several key features that can help a business grow.

  Firstly, Kaizntree integrates with popular platforms like Shopify, Square, Xero, Etsy, and Faire, allowing merchants to centralize their inventory and sales data in one place. This integration ensures that stock levels are automatically updated across all channels, eliminating the risk of overselling and improving customer satisfaction.

  Secondly, Kaizntree allows merchants to record and manage everything from finished products to raw materials. This includes the ability to set up bills of materials (BOM), which can be especially useful for businesses that assemble products from multiple components. By keeping track of raw materials and their availability, merchants can ensure efficient production and minimize stockouts.

  Overall, Kaizntree provides merchants with the essential tools needed to manage their inventory and sales effectively. By streamlining sales channels, automating stock updates, and providing comprehensive inventory management features, the app can help merchants save time, improve accuracy, and ultimately grow their business.

  
• 

  ClickUpload

  ⭐️ 0.0 (0 reviews) Free plan available. 7-day free trial. Additional charges may apply.

  🔍 Overview of features

  The most important features of ClickUpload are its fast file uploads and file display capabilities. With ClickUpload, customers can easily upload files of any size to their orders without delay. This is crucial for businesses that require customers to submit files for customization, personalization, or any other purpose. By allowing customers to upload files directly through the app, the process becomes more streamlined and efficient.

  Additionally, ClickUpload displays the uploaded files on the cart and checkout pages, providing a visual confirmation for both the customer and the merchant. This feature enables customers to preview images on the product page, which can be particularly useful for businesses in industries such as printing, graphic design, or custom manufacturing.

  In summary, ClickUpload helps merchants grow their business by simplifying the file upload process for customers, reducing friction and improving customer experience. It also enhances the visual presentation of uploaded files, increasing engagement and confidence in the purchase.