Shopify Apps Weekly / Best Shopify Apps / Support - Other
Shopify apps in the "Support - Other" category typically offer various tools and features to help merchants provide better customer support and improve their overall customer experience. These apps may include chatbots, FAQ builders, order tracking and delivery notifications, and other features designed to help merchants handle customer inquiries and resolve issues quickly and efficiently. By using these apps, merchants can improve their customer service, build stronger relationships with their customers, and ultimately grow their business by increasing customer loyalty and driving repeat sales. Additionally, these apps can help merchants save time and reduce the workload of their support team, allowing them to focus on other important aspects of their business.
FaqKing helps you to create product FAQ pages for your store and a help center for your customers!
⭐️ 5.0 (97 reviews) Free plan available. 3-day free trial.
The FaqKing app is a powerful tool for creating product FAQ pages and a help center for your store. It offers a fully customizable FAQ help center page, allowing you to adjust various aspects like font size, color, and style to match your brand and style. This customization helps create a seamless and consistent customer experience.
One of the key features of FaqKing is that it doesn't require any changes to your theme and works independently, so you don't need to have any coding or programming knowledge. This makes it easy to set up and use, saving you time and effort.
The app also includes a new feature called bubble FAQ, which allows you to display FAQs on selected pages. This can be a great way to provide quick answers to common customer questions and improve the overall user experience.
With FaqKing, you can create help center FAQs that match your theme and needs, fully customize questions and answers using the easy-to-use admin dashboard, and even add images and videos to FAQ answers. This can help you provide detailed and engaging information to your customers, improving their understanding of your products and ultimately increasing sales.
Overall, FaqKing is a valuable app for any merchant looking to enhance their customer support and increase customer satisfaction.
Merchants highlight the ease of set up and customization options of this FAQ app. They appreciate the ability to add multiple segments and questions, and the pre-loaded example content that helps them get started. The app's layout is highly customizable, allowing merchants to change colors, font sizes, and alignments to match their website's design. The app's support team is also highly praised for their prompt and helpful assistance in resolving issues. Merchants recommend this app for its user-friendly interface and the option of a free plan, particularly for smaller businesses looking to minimize costs.
Overall, merchants have a positive perception of this app. They find it easy to navigate and modify for their Shopify stores. The app's simplicity and effectiveness in adding an FAQ section to their website is highly valued. The availability of a free plan option is seen as a great advantage, and the app's support team is praised for their helpfulness and quick response in resolving any issues. Merchants recommend this app to others looking to enhance their customer support and provide an organized FAQ section on their website.
The app allows customer to cancel and reorder their order on their own, without contacting support
⭐️ 5.0 (28 reviews) $7/month. 14-day free trial.
The Order Cancellable app is a valuable tool that allows customers to easily cancel and reorder their orders without having to contact customer support. This feature can greatly enhance the customer experience by providing them with more control and flexibility over their orders.
By giving customers the ability to cancel and reorder on their own, the app can help make customers happier and reduce the workload on customer support teams. This can lead to improved customer satisfaction and a more efficient support system.
Additionally, the app can help prevent chargebacks that may occur if an order is not fulfilled on time. By allowing customers to cancel their orders within a specified time limit, merchants can avoid potential disputes and refunds.
The app also provides the option to set cancellation and fulfillment time limits, giving merchants the ability to control when customers can cancel their orders. Furthermore, merchants can use the "cannot-cancel" tag to specify products or orders that cannot be cancelled.
Overall, the Order Cancellable app can greatly benefit a merchant by improving the customer experience, reducing support workload, and minimizing chargebacks.
Individual users highlight the prompt and helpful customer support provided by the developer of the app. They appreciate that the developer, Alex, promptly responded to their queries and made necessary modifications to meet their specific requirements. Users also highlight the time-saving benefits of the app, as it allows customers to edit or cancel orders themselves, reducing the need for customer support assistance. The app is praised for improving the overall customer experience and for its useful features such as providing cancellation reasons.
Overall, merchants have a positive opinion of this app. They find it to be a fantastic and useful tool for allowing customers to edit or cancel orders easily. The app is commended for its customer support, with the developer being responsive and helpful in resolving issues and fixing any clashes with custom themes. Merchants recommend this app to others who need the functionality it offers, emphasizing its value in improving the customer experience and reducing the workload for customer support teams.
Surveys for feedback, attribution and market research. Collect responses at checkout & by email.
⭐️ 5.0 (25 reviews) Free plan available
UserLoop is an AI-powered survey app that helps merchants collect valuable feedback and insights from their customers. With surveys at every step of the store's experience, merchants can discover their most profitable marketing channels and gain a deeper understanding of their customers' needs and preferences.
The app allows merchants to survey customers at checkout, when they abandon their carts, and even upon delivery, providing multiple touchpoints for gathering feedback. UserLoop also offers the convenience of integrating with OpenAI ChatGPT, which assists in writing effective survey questions and analyzing customer responses.
By using UserLoop, merchants can identify high-value customer segments, improve their product offerings based on customer feedback, and track customer satisfaction. The app offers various question types, including multiple choice, open-ended, date, and video questions, enabling merchants to collect diverse and comprehensive responses.
Additionally, UserLoop provides the ability to export response data to CSV or other tools through integrations, allowing merchants to further analyze and utilize the collected data for business growth. Overall, UserLoop empowers merchants to make data-driven decisions and enhance their customer experience, ultimately leading to business growth.
Merchants highlight the great customer support provided by this app, mentioning that the team is responsive and implements new features quickly based on user feedback. They appreciate the ease of setup and the valuable information provided by the AI Email Report. Merchants also mention the owner's commitment to constantly improving the app through experimentation with AI. Overall, users highly recommend this app for its functionality, ease of use, and excellent customer service.
You can automate various LINE messages by using customer data such as abandoned checkout and more！
⭐️ 5.0 (25 reviews) Free plan available. Additional charges may apply.
The most important features of this app are:
1. Integration with LINE: This app allows you to link your Official LINE Account with your Shopify store, enabling you to send various LINE messages to your customers.
2. Customer segmentation: You can use Shopify customer tags to send targeted messages to specific audiences. For example, you can send messages only to new buyers, increasing customer engagement and retention.
3. Automation: The app enables you to automate various LINE messages, including abandoned checkout reminders, restock notifications, and more. This automation saves you time and effort while keeping your customers informed and engaged.
4. Social logins: For Shopify Plus users, this app also allows you to introduce LINE Login as a social login option on your online store. This can streamline the login process for customers and improve their overall shopping experience.
5. Shopify Flow integration: With integration to Shopify Flow, you can create even more flexible delivery automation, enhancing the efficiency of your business operations.
Overall, this app provides a powerful tool for leveraging the popularity and functionality of LINE messaging to grow your business, improve customer communication, and increase customer satisfaction.
Based on the provided user reviews, merchants highlight the app's excellent support and responsiveness. They praise the app for providing detailed and attentive support, helping with initial setup, Shopify Flow scenario configuration, and code editing. Users appreciate the quick response times and feel confident in using the app to provide a better experience for their customers. Even though some users have just started using the app for free, they express gratitude for the wonderful support they have received. Merchants also mention that while other apps may not always function as expected, the strong support provided by this app allows them to use it with confidence and indicates that they plan to continue using it for a long time.
In summary, merchants have a highly positive impression of this app, primarily due to its exceptional support and responsiveness. Users appreciate the detailed and attentive assistance they receive, allowing them to set up and utilize the app effectively. The app's support is seen as reliable and trustworthy, giving merchants confidence in its long-term use. Overall, merchants highly recommend this app to others.
Convert your site visitors into loyal customers with WAIR's AI-driven size recommendations.
⭐️ 5.0 (14 reviews) $29/month. 7-day free trial. Additional charges may apply.
WAIR's AI-driven size recommendations app is a valuable tool for merchants looking to enhance their online shopping experience and reduce returns. By providing accurate size recommendations based on shopper data, the app helps increase conversions and decrease return rates.
One of the key features of the app is its ability to offer size and fit recommendations, eliminating confusion for shoppers and increasing the likelihood of a successful purchase. This feature ensures that customers feel confident in their size selection, ultimately leading to higher conversion rates.
Additionally, the app collects in-depth shopper data such as height, weight, age, and body shape. This data can be used to unlock valuable context on reviews and returns, allowing merchants to gain insights into customer preferences and make informed decisions about their product offerings.
Furthermore, the app provides an analytics dashboard that allows merchants to track the performance of their sizing recommendations and evaluate the overall health of their sizing strategy. This data-driven approach enables merchants to make data-backed decisions to optimize their customer experience and drive growth.
Overall, WAIR's AI-driven size recommendations app is a powerful tool that can help merchants increase conversions, reduce returns, and gain valuable customer insights, ultimately leading to the growth of their business.
Merchants highlight the seamless integration and development process of WAIR, with the app being described as a game changer that has improved conversion rates and reduced return rates. Users appreciate the access to product analytics and the ease it brings to the buying process for customers. The support from the WAIR team is also praised for being quick and reliable. Overall, merchants highly recommend WAIR as a solution for optimizing sizing guides and reducing return rates, especially for apparel brands. It is described as innovative technology with a great team behind it.
Drastically improve your store's sales conversions and AOVs with live shopping and clienteling
⭐️ 5.0 (6 reviews) Free to install. Additional charges may apply.
The most important features of Immerss are its shoppable chat, live video co-shopping, outbound clienteling, in-store QR scanning, and sales tracking capabilities.
The shoppable chat feature allows merchants to conveniently answer customer product questions from anywhere, providing excellent customer service and guiding customers towards making a purchase.
With live video co-shopping, merchants can provide an in-store level of service to online shoppers. This feature allows merchants to engage with customers in real-time, showcase products, and address any concerns or questions they may have, ultimately increasing conversions and average order values.
The outbound clienteling feature enables associates to reach out to customers with personalized product suggestions, helping to build lasting relationships and drive repeat purchases.
In-store QR scanning allows in-store shoppers to connect with product experts, creating a seamless shopping experience and providing customers with the information they need to make informed purchasing decisions.
Finally, the sales tracking feature provides full visibility of customer conversations and sales reporting, allowing merchants to analyze data and make data-driven decisions to further optimize their sales and customer engagement strategies.
Overall, Immerss helps merchants differentiate their store, provide a memorable shopping experience, and drive customer engagement and conversions, ultimately leading to business growth.
Merchants highlight the easy setup and user-friendly features of the app. They appreciate the affordability of the tool and the helpfulness of the team during the onboarding process. Users also mention the benefits of the app in terms of showcasing products, such as allowing customers to get a feel for high-end jewelry before making a purchase. The app is praised for its integration of online and video chat features, making it a convenient solution. Overall, merchants recommend the app for its ease of use, affordability, and the high level of customer service provided by the team.
The app responds to customers' queries by sending automated messages making business support smooth.
⭐️ 5.0 (6 reviews) Free plan available. Additional charges may apply.
The most important features of this app are its ability to send automated messages to customers and its integration with Twilio for SMS and WhatsApp notifications.
By sending automated responses to customers' queries, this app streamlines business support and resolves customer questions effectively. It also allows you to send SMS and WhatsApp notifications using your own Twilio sender number, which helps to maintain your brand identity and professionalism. Additionally, the app offers the option to send automated SMS notifications about abandoned carts, which can help to recover lost sales.
The app provides a plug-and-play configuration, making it easy to use and install. It acts as a smart business support system by saving manual efforts through its chatbot feature, which handles communication with customers.
Overall, this app can help a merchant grow their business by providing efficient and automated customer support, maintaining brand identity through personalized notifications, and reducing manual efforts in handling customer queries.
Based on the user reviews, merchants highlight the app's ability to send text messages to customers immediately after completing an order. They appreciate that the app allows them to connect their own Whatsapp number and customize messaging templates, enhancing the customer experience. Some users also mention the app's easy-to-use interface and the great customer service provided by the app's support team. However, one user mentioned that the link to the order status page is too long, suggesting that they would prefer a shorter link. Overall, the app is praised for its effectiveness in sending text messages and providing a seamless customer experience, with users recommending it and praising the dedicated support offered.
Chat, send proof, get approval, and send an invoice. Manage custom orders proof with ease.
⭐️ 5.0 (5 reviews) Free plan available. Additional charges may apply.
The most important features of the Follow up Chat - Proof Manager app are:
1. Real-time order wise customer chat widget: This feature allows merchants to engage with customers in real-time to collect information and details for custom orders. It streamlines communication and ensures that all necessary information is gathered efficiently.
2. Multiple file type support: The app enables merchants to send and receive multiple file types, including images and PDFs. This makes it easy to share order proofs and other relevant files with customers.
3. Customizable customer email notifications: Merchants can customize the email notifications sent to customers regarding their order status. This helps keep customers informed and provides a professional touch to the overall ordering process.
4. Invoice generation: The app allows merchants to send invoices to customers for additional payment related to customizations. This feature streamlines the payment process and ensures that all costs are properly accounted for.
5. Approval and delivery management: The app provides end-to-end management of custom orders, from approval to final delivery. It eliminates the need for cold emails and provides a centralized dashboard for managing the entire process.
By using the Follow up Chat - Proof Manager app, merchants can improve their customer communication, streamline order management, and provide a professional and efficient ordering experience. This can ultimately help them grow their business by increasing customer satisfaction and streamlining their custom order workflow.
Individual users highlight that the app helps them manage follow-up communication and invoices in one place, making it easier for them to send documents and communicate with customers. They appreciate the app's capabilities and support, especially for stores with personalized orders. Users also mention the excellent customer support they received, with the app's developer being responsive and helpful in answering questions and setting up the app to meet their specific needs. Overall, merchants find the app to be a life-saver for their store and highly recommend it. They appreciate its ease of use, its ability to manage orders and set custom order status, and its effectiveness in streamlining communication with customers. The app is considered a valuable tool for managing transactions and ensuring customer satisfaction.
Increase Sales & Conversions With Real-Time Facebook Chat
⭐️ 5.0 (4 reviews) Price: Free
The Facebook Chat Flux app is a powerful tool for increasing sales and conversions by allowing merchants to easily integrate Facebook Chat with their store. With this app, customers can reach out to the merchant at any time by simply clicking the messenger icon on the site, making it convenient for customers to ask questions or seek assistance.
One of the key features of the app is the ability to customize the chat widget to match the store's style and branding. This ensures a seamless and cohesive experience for customers.
Additionally, the app works perfectly across all devices, including desktop, laptop, tablet, and smartphone. This means that customers can easily reach out to the merchant regardless of the device they are using.
By using Facebook Chat Flux, merchants can not only increase sales and conversions but also get to know their customers better. This allows them to tailor their sales messages and strategies to better meet their customers' needs and preferences. Overall, this app provides a simple and effective way for merchants to connect with customers and drive growth for their business.
Merchants appreciate the clean design and functionality of this app for Facebook Messenger integration. They find it simple and easy to use, and appreciate the various customization options available, such as changing the bubble shape. Users also highlight the app's usefulness in allowing customers to have conversations without calling in, and appreciate that it is free to use. Overall, merchants find this app to be a great addition to their Shopify store, providing a convenient and user-friendly way to engage with customers through Facebook Messenger.
Keeping is the easiest way to share a support inbox without ever leaving Gmail.
⭐️ 5.0 (3 reviews) From $21/month. 14-day free trial. Additional charges may apply.
The Keeping app is a powerful tool that can help eCommerce teams of all sizes deliver better customer support directly from their Gmail inbox. By turning Gmail into a fully featured help desk, Keeping allows merchants to manage their customer support emails without the need for an external help desk.
One of the key features of Keeping is its ability to convert support requests into support tickets and sync them with the entire team. This streamlines communication and collaboration, allowing merchants to assign, discuss, and prioritize support tickets right inside Gmail. This ensures that no support requests are missed and that responses are timely and efficient.
Another important feature of Keeping is the ability to see customer order information directly within Gmail. This eliminates the need to switch between different platforms or apps to access crucial customer information, making it easier for merchants to provide personalized and efficient support.
Keeping also offers advanced reports that measure response time, ticket volume, and agent performance. These reports provide valuable insights into the team's support performance, allowing merchants to identify areas for improvement and make data-driven decisions to optimize their customer support operations.
Overall, Keeping simplifies and streamlines the customer support process, helping merchants deliver better support, improve response times, and ultimately grow their business by providing exceptional customer experiences.
Merchants highlight the ease of use and organization provided by the Keeping app. They appreciate the seamless integration with their existing email accounts and the ability to handle multiple inboxes and assign tickets to different agents. The customer service provided by the Keeping team is also highly praised, with merchants mentioning quick response times and helpful support. The Knowledge Base feature is highlighted as a standout, allowing merchants to easily include FAQs and personalized responses in their emails. The app's Shopify integration is also mentioned as a valuable tool. Overall, merchants find Keeping to be a valuable app for handling customer inquiries in a professional and efficient manner.
Effective way to manage Question & Answers for your product page to solve customer's questions.
⭐️ 5.0 (2 reviews) $2.95/month
The Product Questions & Answers app is a powerful tool for merchants to effectively manage customer questions on their product pages. By enabling this app, customers can post questions directly to the store owner, who can then provide answers. These answered questions are automatically displayed in the FAQs section of the product page, creating a valuable resource for future customers.
The app also provides an interactive dashboard for the store owner, allowing them to easily manage and organize the questions and answers. This dashboard helps the owner make informed decisions and stay on top of customer inquiries.
Additionally, the app offers email notifications when customers enter new questions, allowing for quick action and timely responses. This helps improve customer satisfaction and engagement.
Another useful feature of the app is the ability to import and export questions and answers using a .csv file. This makes it easy for merchants to bulk upload or download their FAQs, saving time and effort.
Lastly, the app allows merchants to create a dedicated FAQ page for their products, highlighting the benefits and features. This not only helps customers find answers to their questions but also improves organic SEO by providing valuable content for search engines.
Overall, the Product Questions & Answers app is a valuable tool for merchants looking to provide excellent customer support, improve SEO, and enhance the overall shopping experience on their website.
Based on the user reviews, merchants have highlighted the app's appearance and its customer support. One user mentioned being initially attracted by the app's appearance and was impressed by the support provided by Foram. They mentioned that the app was not perfect at first, but with the help of customer support, many functions were improved. Another user mentioned that the app was great but not compatible with their theme. However, they appreciated the fast and great service provided by the support team.
Overall, merchants seem to appreciate the app's appearance and the helpful customer support. While there may be some compatibility issues with certain themes, the support team is praised for their responsiveness and assistance in resolving any issues that arise.
An engagement tool built for your website, unlocking 15+ social and communication channels built-in.
⭐️ 5.0 (2 reviews) From $10/month. 7-day free trial.
The most important features of the Omni app are its integration with over 15 social and communication channels, real-time reporting, and easy installation.
By integrating with popular channels like Email, Instagram, WhatsApp, TikTok, Discord, Yelp, YouTube, Twitch, SMS, and Messenger, Omni allows merchants to engage with customers where they prefer to communicate. This opens up new opportunities for customer interactions and content sharing, ultimately driving sales and unlocking customer insights.
Real-time reporting enables merchants to track the performance of their interactions and campaigns, giving them valuable data to optimize their strategies and make informed decisions.
The easy installation process ensures that merchants can quickly set up Omni on their website and start engaging with customers on various channels without any hassle.
Overall, the Omni app provides an affordable and comprehensive solution for merchants to enhance customer engagement, expand their reach, and grow their business.
Merchants highlight that the Omni app is effective in driving traffic from their website to their social media channels. They appreciate the transparency of the analytics provided by the app, which allows them to better target and serve their customers. Furthermore, users mention that the app simplifies the process of customers asking questions and that the analytics feature helps measure the effectiveness of each communication channel. Overall, merchants highly recommend the Omni app for its traffic-driving capabilities, transparency in analytics, and simplified customer communication.
Enchiridion is designed to make supplying product manuals a breeze directly from the store front
⭐️ 5.0 (2 reviews) From $1.99/month. 5-day free trial.
Enchiridion is a powerful app designed to simplify the process of supplying product manuals directly from the storefront. With three available widgets, merchants can display a button on the product page for users to download manuals at the variant level, create a custom page listing all manuals in one place, or list manuals at a variant level on the product page itself.
The app offers customizable widget options, allowing merchants to match their brand identity seamlessly. Additionally, Enchiridion supports a wide range of file extension types, including png, jpeg, pdf, mov, mp4, zip, and psd, giving merchants flexibility in the types of manuals they can provide.
By using Enchiridion, merchants can control all their product manuals and data sheets from one centralized location. They can style the widgets to match their brand, enabling a cohesive user experience. The app also features a multiple drag and drop file uploader, making it easy to manage and enable/disable manuals with just one click.
Furthermore, Enchiridion enables merchants to become paperless companies and contribute to environmental sustainability. Merchants can choose to open the manual in the browser as a new tab rather than downloading it, providing a seamless browsing experience for customers.
Overall, Enchiridion empowers merchants to enhance their customer experience by providing easy access to product manuals and data sheets, while also allowing for brand customization and environmental consciousness.
Merchants highlight the app's functionality and reliability, noting that it does what it promises without the presence of bugs that are often found in similar apps. They also appreciate the excellent communication with the technical support team, as they promptly and helpfully respond to inquiries. Overall, merchants highly recommend this app for its functionality, reliability, and responsive support team.
Connect your customer using Facebook Messenger Chat. Good support can help product sales.
⭐️ 5.0 (1 review) Price: Free
The Facebook Messenger Bridge app is designed to revolutionize customer communication and enhance an online store's performance. By seamlessly integrating the power of Facebook Messenger Chat into a store, this app allows merchants to engage with customers in real-time.
One of the most important features of the Facebook Messenger Bridge app is the ability to connect a store's Facebook Page's Messenger with just a few clicks. This allows merchants to easily communicate with customers through Facebook Messenger, providing a convenient and familiar platform for customer support.
Another key feature is the ability to engage with customers instantly and address their concerns in real-time. By using Facebook Messenger Chat, merchants can provide quick and personalized responses to customer inquiries, helping to improve customer satisfaction and potentially increase sales.
Additionally, the app offers real-time Facebook Messenger Bubble customization using the native configuration. This allows merchants to customize the chat bubble to match their store's theme, creating a cohesive and branded experience for customers.
Overall, the Facebook Messenger Bridge app can help a merchant grow their business by providing a convenient and efficient way to communicate with customers, improve customer satisfaction, and potentially increase sales.
This merchant appreciates the app for being easy to use and finds it amazing. They express their gratitude for the app's simplicity and functionality.
Overall, the user reviews for this app seem to be positive. Merchants highlight its ease of use and express their gratitude for its functionality. While the reviews are brief, they convey a sense of satisfaction with the app's simplicity. It appears to be a valuable tool for merchants looking for an easy-to-use app for their business.
⭐️ 5.0 (1 review) Free to install. Additional charges may apply.
This app allows you to leverage customer data for LINE message delivery, with all the necessary LINE integration features included. With just this one app, anyone can easily start using it right away. The setup process can be completed in as little as 10 minutes after installation, without the need to integrate with other apps or Shopify's various features.
Key features of the app include:
1. Browse product reminder (retargeting) delivery and abandoned cart reminder delivery (ON/OFF): This helps you to re-engage customers who have shown interest in specific products or have abandoned their shopping carts, increasing the chances of conversion.
2. Purchase and shipping trigger step delivery, segment delivery (ON/OFF): You can send targeted messages based on customer actions, such as completing a purchase or when their order has been shipped, enhancing the customer experience and encouraging repeat purchases.
3. LINE friend addition pop-up banner display (ON/OFF): This feature allows you to promote your LINE account and increase your friend list, expanding your reach and potential customer base.
4. Analysis of sales effectiveness through various LINE message deliveries (automatic analysis): The app provides automatic analysis of the sales impact of your LINE message campaigns, allowing you to measure the effectiveness of your marketing efforts.
5. ID integration and customer information viewing (automatic integration): This feature allows you to view customer information and their interactions with your store, giving you insights to further personalize your messaging and improve customer engagement.
Overall, this app provides an efficient way to utilize LINE messaging for your business, allowing you to engage with customers, increase conversions, and analyze the impact of your marketing efforts.
This app is highly praised by merchants for its seamless integration with LINE and its ability to automatically link customer actions and LINE accounts. Merchants appreciate that there is no need for customers to go through complicated steps such as email authentication, making it easy to implement without causing any stress to customers. The app also offers a user-friendly interface and various features such as sending messages after a certain number of days since purchase, messages based on browsing history and abandoned carts, and segmenting delivery based on purchase frequency and products. The ability to ignore LINE's image size restrictions when setting up rich messages or menus is also highlighted. Merchants find the app's simple and intuitive interface helpful for efficiently managing inquiries through LINE. Overall, merchants believe that this app is sufficient for their LINE CRM needs and appreciate the responsive customer support and regular updates.
One platform for all your Marketing, Sales, and Support teams
⭐️ 5.0 (1 review) Free to install. Additional charges may apply.
EngageBay is a powerful platform that combines marketing, sales, and support functions into one solution. By seamlessly syncing orders and products from Shopify accounts, EngageBay helps merchants keep track of their sales and customer data.
One of the key features of EngageBay is its ability to engage customers with personalized communication through emails, SMS, and targeted calls. This allows merchants to nurture leads and build relationships with their customers. The platform also offers features like personalized email sequences, drip campaigns, and behavior-based triggers, which help automate and streamline the follow-up process.
EngageBay also helps merchants maintain an active social media presence by enabling scheduled posts. This is crucial for businesses looking to expand their reach and engage with their audience on popular social media platforms.
Additionally, EngageBay provides customer support tools that allow merchants to oversee and document all customer interactions. This helps elevate the level of customer support services offered by the merchant, leading to increased customer satisfaction and loyalty.
Overall, EngageBay is a comprehensive app that can help merchants grow their business by providing them with the necessary tools to streamline their marketing, sales, and support processes, engage customers effectively, and provide excellent customer support.
Merchants appreciate the new integration of this app into Shopify, as it has been helpful for their teams. They have been using the app for over a year and find it to be a valuable tool. The customer service provided by the app is outstanding and has been very helpful to merchants. Overall, merchants are pleased with the functionality and support provided by this app.
Offer live 1-on-1 video consultations to the most serious shoppers right on your product pages.
⭐️ 5.0 (1 review) $1,000/month. 14-day free trial.
Uptok is a Live Video Commerce app that allows merchants to offer 1-on-1 video shopping sessions with their highest-intent customers right on their website. With Uptok, merchants can provide a personalized and interactive shopping experience, eliminating the need for clunky chatbots or forms to fill out.
The app's AI-driven algorithms ensure that merchants can maximize face time with their most serious shoppers in real-time. By detecting live intent, Uptok helps merchants prioritize their attention on customers who are more likely to convert, increasing the chances of making a sale.
Uptok also offers features like Stream & Greet, which allows merchants to video chat with serious shoppers and greet them personally to offer assistance. This personal touch helps build trust and engagement with customers.
Additionally, Uptok provides smart in-session interactions, allowing merchants to suggest products and offer personalized discounts during the video shopping session. This feature enhances the customer experience and increases the likelihood of upsells and cross-sells.
Overall, Uptok helps merchants grow their business by providing a human-first platform for live video shopping, maximizing face time with high-intent customers, and offering personalized interactions and discounts to enhance the shopping experience.
According to one merchant, the only challenge they faced while using this app was determining the best time to engage with their customers online. They believe that once the app gains popularity and more people become aware of it, it will revolutionize the e-commerce industry. The merchant even guarantees that businesses using this app will experience a substantial increase in sales.
Overall, the app seems to have the potential to be a game-changer for e-commerce businesses. The main concern mentioned by the merchant is related to the app's newness and the need to spread the word about it. However, they are confident that once the app gains traction, it will greatly benefit online merchants by boosting their sales.
⭐️ 5.0 (1 review) From $29/month. 30-day free trial.
Cense AI is a Conversational AI solution that helps small and medium-sized businesses drive revenue, enhance the buying journey, improve customer service, automate conversations, and multiply customer interactions. One of the key features of Cense AI is its ability to enable real-time customer communication through text messaging and various messenger applications, reaching millions of online shoppers.
With Cense AI, eCommerce retailers can benefit from the following features:
1. Easy setup process: Cense AI provides a straightforward setup process, allowing retailers to quickly integrate the solution into their existing systems without any hassle.
2. Revenue generation: By leveraging Conversational AI, Cense AI helps businesses drive revenue by providing personalized and interactive experiences to customers, leading to increased sales and conversions.
3. Enhanced customer service: Cense AI automates conversations and provides real-time customer communication, enabling retailers to deliver exceptional customer service, answer queries, and provide support promptly.
4. Improved buying journey: By using Conversational AI, Cense AI enhances the buying journey for customers, making it more seamless and engaging. This can lead to higher customer satisfaction and loyalty.
5. Increased customer interactions: Cense AI multiplies customer interactions by enabling real-time communication through various messenger applications. This allows businesses to reach a wider audience and engage with customers more effectively.
Overall, Cense AI empowers eCommerce retailers to leverage Conversational AI to enhance their customer experience, drive revenue, and grow their business.
Individual users highlight that this app is a great addition to their Shopify store, especially for those using Shopify Plus. They appreciate the easy installation and setup process from the marketplace. Users mention that activating the app was simple, and they have seen a positive response from their customers since implementing it. The app is praised for improving customer service, product upselling, and providing discounts.
Overall, merchants have a positive view of this app. It is seen as a valuable tool for enhancing their Shopify store and improving various aspects of their business. The app is commended for its ease of use and effectiveness in boosting customer satisfaction and sales. Users appreciate the positive impact it has had on their customer service, product upselling, and discount strategies.
Give users an opportunity to contact you on WhatsApp straight from your website
⭐️ 5.0 (1 review) $5.99/month. 7-day free trial.
The WhatsApp Chat app for Shopify allows you to easily integrate WhatsApp into your website, giving your visitors the ability to contact you directly through WhatsApp. This app provides a seamless and convenient way for users to reach out to you, making it easier for them to inquire about your products or services.
By offering direct communication via WhatsApp, you can provide immediate responses to customer queries, which can greatly enhance the customer experience and ultimately lead to increased sales. This app ensures that you are easily accessible to your customers at all times, allowing you to build trust and establish a strong connection with them.
Additionally, the WhatsApp Chat app for Shopify enables you to personalize your chat, providing a more tailored and engaging experience for your customers. This feature allows you to showcase your brand personality and provide a more personalized touch, further enhancing the customer experience and fostering customer loyalty.
Overall, this app helps you grow your business by improving customer communication, increasing sales, and building strong customer relationships.
This merchant is impressed with the app and the company behind it. They have used it before in a different platform and are now satisfied with its performance on Shopify. They appreciate the team behind ElfSight and are happy with the overall experience.
Overall, merchants seem to have a positive view of ElfSight. They mention the great app and the satisfaction they have experienced. The team behind ElfSight is also praised for their support and service. It seems that ElfSight is a reliable and effective app for merchants looking to enhance their Shopify store with various features and functionalities.
Allow shoppers to get answers to any questions about your products through AI-powered responses.
⭐️ 5.0 (1 review) Free to install. Additional charges may apply.
The most important features of this app are its ability to provide fully automated Artificial Intelligence responses to customer questions and the option to add an "Ask a Question" button on product pages.
By using this app, merchants can increase the conversion rate of their e-commerce store by not leaving customers with any doubts or unanswered questions. The app's Artificial Intelligence capabilities allow it to provide instant and accurate responses to any product-related inquiries, ensuring that customers have all the information they need to make a purchase decision.
The "Ask a Question" button on product pages also encourages customer engagement and interaction, as it provides a convenient and easy way for customers to seek clarification about products. This feature enhances the shopping experience and builds trust between the merchant and the customer.
Overall, this app helps merchants grow their business by improving customer satisfaction, reducing cart abandonment, and increasing conversion rates through the use of automated Artificial Intelligence responses and the "Ask a Question" button.
Merchants highlight that the 'Ask Ai' app is a groundbreaking addition to their Shopify store, providing advanced Artificial Intelligence responses to customer queries. The app acts as a 24/7 virtual assistant, instantly clarifying customer doubts and ensuring they never leave the site with unanswered questions. The AI technology used by the app responds with a level of understanding and precision that exceeds expectations, providing tailored and accurate responses to unique inquiries. Merchants have noticed a significant uptick in customer confidence and satisfaction since implementing the app, resulting in more informed purchases and increased sales. Overall, merchants find that 'Ask Ai' not only enhances the shopping experience for customers but also streamlines operations, allowing them to focus on other aspects of business growth. The app is highly recommended for e-commerce platforms looking to harness the power of AI for customer engagement.
Wiremo allows you to collect and display product and customer reviews automatically.
⭐️ 4.7 (68 reviews) Free to install. Additional charges may apply.
Wiremo is an app that allows merchants to collect and display product and customer reviews automatically. This app is essential for businesses looking to improve and grow by providing valuable insights and increasing sales.
One of the key features of Wiremo is its ability to automate the review collection process. Merchants can automatically send review requests to their customers, saving time and effort. They can also accept reviews based on rating and review sentiment, ensuring that only relevant and helpful reviews are displayed.
Another important feature of Wiremo is its ability to automate review replies. Merchants can choose to reply to reviews publicly or privately, allowing them to engage with customers and address any concerns or feedback. This helps build trust with potential customers and improves the overall customer experience.
Wiremo also allows merchants to collect more photo reviews, which can be a powerful marketing tool. Visual content is often more engaging and persuasive, so having photo reviews can help boost sales and conversions.
Overall, Wiremo is a valuable app for any business looking to improve their online reputation, increase sales, and provide a better customer experience.
Merchants highlight the exceptional customer service provided by Wiremo. They mention that the team is quick to respond and always goes above and beyond to assist with any issues or questions. Users appreciate the helpfulness of the team during the migration process and the ease of integration and installation on their store. They also mention the attractive appearance of the widget and the overall satisfaction with the app's performance. Overall, merchants highly recommend Wiremo, emphasizing the excellent customer service, quick response times, and the usefulness of the app for their business.
Email & SMS hyper-personalization app for brands that helps create meaningful 1:1 user experience.
⭐️ 4.7 (33 reviews) Price: Free
RetainIQ is an email and SMS hyper-personalization app that helps eCommerce stores convert and retain customers through meaningful 1:1 user experiences. The app allows brands to send hyper-personalized emails and SMS messages, going beyond segmentation to create segments-of-1 by personalizing for dynamic tags such as loyalty, social proof, weather, location, recent-site action, and image.
With RetainIQ, merchants can add multiple data sources and APIs to deliver a magical experience for their customers. The app also tracks the behavior of shoppers and triggers relevant messages to increase conversions. Merchants can create multiple versions for 1:1 personalization from just one HTML, saving time and effort. RetainIQ also offers experiential intelligence that strategizes and optimizes for each brand, ensuring the best results.
By using RetainIQ, merchants can engage with their customers like never before and experience increased click-through rates (CTR), customer lifetime value (CLTV), and revenue. The app's easy setup and impeccable support team make starting up a breeze for merchants. Overall, RetainIQ is a powerful tool for personalizing and optimizing email and SMS marketing to help businesses grow.
Merchants highlight the effectiveness of Retain IQ in increasing revenue and improving cart recovery. They appreciate the ease of setting up email flows and the helpfulness of the customer service team, particularly in assisting with domain verification. The professionally designed templates and support for template customization are also praised. Some merchants mention that understanding the software can be challenging, but they find that the assistance provided by the support team helps to balance this issue.
Overall, merchants highly recommend Retain IQ for managing email flows and workflows. They appreciate the app's automation capabilities, the availability of professionally designed templates, and the helpfulness of the support team. The app is praised for its ability to increase revenue and improve cart recovery. While there may be some complexity in understanding the software, the assistance provided by the support team helps to mitigate this challenge.
This app provides a way to let customers ask questions directly on product pages and single page
⭐️ 4.7 (33 reviews) $3.99/month. 7-day free trial.
This app allows customers to ask questions directly on product pages, helping merchants gain insights into the most popular products. The app allows customers to ask questions on as many products as they want, and the admin receives question notifications via email. The admin can then respond with appropriate answers either via email or directly on the question board, and the answer will be displayed on the product page where the question was asked.
The app also offers customization options, making it easy for merchants to match the ask a question button to their theme. Additionally, the app has a responsive layout, ensuring a seamless user experience across different devices.
By providing a platform for customers to ask questions and receive prompt responses, this app enhances customer engagement and satisfaction. It also helps merchants gather valuable information about their products, allowing them to make informed decisions and improve their business strategies.
Individual users highlight the app's excellent customer service and responsiveness. One merchant appreciates that the app's support team is willing to customize the settings of each of their sites to fit their specific needs, even transferring questions between different sites. Another merchant praises the customer service for their quick and effective assistance with code upload, resolving the issue within an hour. However, some users mention that the app lacks two important features: the ability for customers to write their own questions and the automatic addition of the question field to all products.
Overall, merchants are satisfied with the app, particularly due to the excellent customer service provided by Enorm. The app is praised for its responsiveness, customization options, and quick problem-solving abilities. However, there are suggestions for improvement, such as adding the ability for customers to write questions and automatically including the question field on all products. Despite these limitations, merchants appreciate the app's functionality and the positive experience they have had with the customer service team.
Build Unlimited Forms with ease and hassle-free. No limits and no restrictions on using any feature.
⭐️ 4.7 (22 reviews) From $3.99/month. 7-day free trial.
This app allows merchants to build unlimited forms with ease and customization options. The most important features of this app include:
1. Fully customizable fields and look and feel: Merchants can create forms that match their brand and collect the specific information they need.
2. Storage options: Form submissions can be stored in the app, sent via email, or both, providing flexibility and convenience.
3. Email management: Merchants can set up email recipients for form submissions and auto-responders to keep customers engaged.
4. Fraud prevention: The app offers Captcha functionality to prevent fraudulent form submissions.
5. Payment integration: Merchants can accept payments using Stripe and PayPal, allowing for seamless transactions.
6. Analytics and tracking: Google Analytics integration helps merchants track form performance and gather insights.
7. Automation and integration: Webhooks enable merchants to connect their forms with other apps and systems for streamlined workflows.
8. Export data: Form submissions can be exported to an Excel sheet for further analysis and record-keeping.
9. Customization options: Merchants can customize the redirect URL after form submission, providing a tailored user experience.
This app saves merchants time by allowing them to build custom and advanced forms quickly. It also provides the flexibility to embed forms anywhere using shortcodes and sends email alerts to both the admin and customer upon form submission. These features help merchants streamline their form processes, improve customer engagement, and ultimately grow their business.
Merchants highlight that this app provides excellent customer support and is customizable. They mention that the support team was helpful when they had trouble with custom CSS and configuring the app to meet their specific needs. The app is praised for being a great form builder that allows for easy creation of custom forms. Merchants also mention that the app meets their expectations for the cost, making it worth the price. Overall, this app is highly regarded for its customer support, customization options, and affordability.
All in one marketing & conversion tools suite in a single app install. 60 tools. One app. One price.
⭐️ 4.5 (46 reviews) $34.99/month. 30-day free trial.
This app offers a full suite of conversion marketing tools to help merchants turn site visitors into customers. With over 60 profit-generating tools in one app, merchants can unlock premium features to optimize their store and increase revenue. The app ensures fast loading times, which improves customer satisfaction and increases referrals.
Key features include popups and contact forms to collect more emails, creating urgency at checkout with a countdown timer, and building trust and credibility with reviews, star ratings, and testimonials. Merchants can control the purchase journey from decision to loyalty, guiding customers through the entire process.
The app also offers "SmartForms" for signups, contact us, and appointment booking, allowing merchants to collect valuable data in a convenient dashboard. Merchants can offer coupons or discounts, promote sales and product releases with popups, and show social proof with tools like comments, testimonials, reviews, and star ratings.
Additionally, the app provides auto-response emails and live chat for instant replies to customers and visitors, improving customer support and communication. Merchants can take advantage of a huge library of professionally designed pre-built templates for all the app's features, making it easy to create visually appealing and effective marketing campaigns.
Multiple users highlight the excellent customer service provided by Richcarde M., who is described as helpful, thoughtful, patient, and kind. This individual took the time to go through all the options with one user, resulting in an upgrade that provided access to all the available apps. The user expresses gratitude for the help and is very happy with the customer service received. Another user appreciates the app for its ability to provide information to users, its ease of configuration, and its attractive appearance. The app is described as easy to use, with a nice dashboard that is simple and straightforward. Integration into Shopify Store is also considered easy. In summary, users praise the app for its helpful customer service, user-friendly interface, and seamless integration with Shopify Store.
Centralize all your customer questions in one place. Respond to them in minutes, not hours or days.
⭐️ 4.4 (12 reviews) From $70/month. 7-day free trial.
Replyco is an app that allows merchants to centralize all customer questions from various selling and social media channels into one inbox. This feature helps to streamline customer support processes and improve response times, allowing merchants to respond to customer inquiries in minutes rather than hours or days.
The app also provides a 360-degree customer view, including order details and previous purchase history, making it easier for merchants to understand customer needs and provide personalized support. This helps to deliver exceptional customer service and build strong customer relationships.
Replyco offers automation features such as auto-assign and auto-responders, allowing merchants to automate message management and save time. In addition, customizable email templates (canned responses) further enhance efficiency by providing pre-written responses that can be easily customized and sent to customers.
By centralizing customer questions, providing a comprehensive customer view, and offering automation features, Replyco helps merchants manage customer inquiries more effectively, improve response times, and deliver exceptional customer support. These features are crucial for growing a business as they help to enhance customer satisfaction, build customer loyalty, and ultimately increase sales.
Based on the user reviews, merchants highlight several key features of the Replyco app. They appreciate the ability to create various users within the platform to measure individual performance and set auto-responders and timed events. The app also helps block unwanted emails from SEO companies. Merchants find the app efficient and time-saving, allowing them to manage emails more effectively and maintain a consistent style of messaging. They also mention the improved metrics, such as faster response times and improved customer satisfaction. Users praise the excellent customer care and hands-on approach of the Replyco team, as well as the simple and efficient onboarding process. Overall, merchants highly recommend Replyco for its functionality, diversity, and ability to streamline CRM processes, making it a must-have for any business looking to improve customer service and take their company to the next level.
⭐️ 4.2 (130 reviews) $9/month. 30-day free trial. Additional charges may apply.
Messenger is a powerful "all-in-one" customer support for your store. You don't need to know code.
⭐️ 3.1 (2 reviews) Price: Free
Messenger is a valuable app for merchants as it provides an all-in-one customer support solution for their store. With Messenger, shoppers can easily ask questions before and after making a purchase, improving their overall shopping experience.
One of the key features of Messenger is its integration with Facebook and Messenger live chat. This allows merchants to easily connect with their customers in real-time, providing quick and efficient support. By offering a direct communication channel, merchants can address any concerns or queries promptly, leading to increased customer satisfaction and potentially higher conversion rates.
Additionally, Messenger offers customizable chat icons that can be placed in different corners of the website. Merchants can choose between a default Facebook chat icon or a custom icon in various colors, ensuring that the chat feature seamlessly blends with the store's design.
Another benefit of Messenger is its responsive design, catering to both desktop and mobile users. This ensures that shoppers can access the live chat feature regardless of the device they are using, further enhancing their experience and convenience.
Overall, Messenger is a powerful tool that enables merchants to improve customer support, engage with their audience in real-time, and ultimately grow their business by providing exceptional service.
Based on the provided user reviews, merchants highlight the ease of installation and the quick and easy setup process of this app. They appreciate the simplicity and efficiency of the app, with one merchant mentioning that they had tried other apps that didn't work, but this one did the job seamlessly. However, there is also a negative review stating that the user encountered an error message and was unable to proceed with the app. This frustrated merchant states that they will not be using the app again.
Overall, the app seems to be popular among merchants for its simplicity and ease of use. However, there is a negative experience reported by one user who encountered an error. Merchants should be aware of this potential issue and consider reaching out to the app developer for support before making a decision.
WIMO uses ChatGPT to auto reply to customer queries with relevant responses within minutes.
⭐️ 1.0 (1 review) $5/month. 5-day free trial.
WIMO is an app that uses ChatGPT to automatically reply to customer queries with relevant responses within minutes. It works by analyzing the message submitted through the Contact form and sending an appropriate pre-written response after a designated time delay.
The most important features of WIMO include:
1. Auto responses: WIMO allows you to easily edit the default responses to match your brand's voice, ensuring that the replies align with your business's style and tone.
2. Cost savings: By automating customer support through auto responses, WIMO helps reduce customer support expenses. Merchants can save time and resources by handling a larger volume of inquiries without requiring additional staff.
3. Improved customer support experience: With quick and relevant responses, WIMO enhances the customer support experience. Customers receive timely assistance, leading to increased satisfaction and a higher likelihood of returning to the store.
4. Analytics: WIMO provides analytics that allow you to track the number of auto responses sent every day for the last 30 days. This data helps you understand customer interactions and measure the impact of the app on your customer support operations.
5. Customizable time delay and reply-to address: WIMO allows you to set your own time delay for auto responses and add your own email address for customer replies. This customization ensures that the app fits your specific needs and preferences.
Overall, WIMO is a valuable app for merchants looking to improve customer support efficiency, enhance the customer experience, and ultimately grow their business by reducing costs and increasing customer satisfaction and return rates.
One merchant expresses frustration with the app, calling it "nonsense" and a "waste of time." Unfortunately, they do not provide any specific reasons for their negative experience.
Overall, the reviews for this app are limited and do not provide much insight into its functionality or value. It is important for merchants to consider the lack of positive feedback when deciding whether or not to use this app for their business.
Voice mail is an online voice recorder app that allows your customers to send you voice mails.
⭐️ 0.0 (0 reviews) Free plan available
Voice Mail is an online voice recorder app that allows customers to send voice mails to merchants. This app is a powerful tool for businesses as it enables customers to easily communicate with merchants in a more personal and efficient way.
The most important features of Voice Mail include the ability to record and listen to voicemails before sending them. Merchants can see all the voicemails sent to them within the app and play them directly from the same place. The app also provides information on which page of the store the voicemail was sent from, allowing merchants to understand customer context.
Additionally, Voice Mail can be configured to send voicemails to a merchant's personal email, making it easy to stay updated on new messages. The app offers customization options for the email template, thank you message, and URL redirection after sending a voicemail.
Overall, Voice Mail helps businesses by providing a convenient way for customers to communicate and share important information. This can lead to improved customer satisfaction, increased engagement, and ultimately, growth for the business.
Elevate the customer experience with a modern phone solution for eCommerce
⭐️ 0.0 (0 reviews) From $40/month. 7-day free trial. Additional charges may apply.
The Aircall phone solution for eCommerce can greatly enhance the customer experience and help merchants grow their business. One of the key features is the ability to personalize conversations with customers. When an inbound call is received, agents can see important information about the customer and their orders on a card in the Aircall phone. This allows agents to quickly gain context and personalize their conversations, resulting in a higher level of customer service.
Another important feature is the ability to access order information in seconds. Inbound calls display the customer's most recent orders, including the value, order status, and tracking number with a link to the courier status. This allows agents to quickly access fulfillment details with just one click, improving efficiency and reducing customer wait times.
Additionally, the app integrates with Shopify, displaying customer contact information on inbound calls and allowing agents to click-to-dial phone numbers within Shopify. This streamlines communication and enables agents to reach customers faster, ultimately improving overall customer satisfaction.
By providing agents with essential customer and order information, as well as seamless integration with Shopify, the Aircall phone solution can help merchants deliver personalized and efficient customer service, leading to increased customer satisfaction and ultimately, business growth.
AI assistant integrated into your store dashboard to help you manage your store
⭐️ 0.0 (0 reviews) Free plan available
The GPT-Assistant app is an AI assistant that integrates into your Shopify store's admin dashboard. This app provides several key features to help you manage and grow your business.
First, the AI assistant is available 24/7, which means you can access its support and guidance at any time. This is especially helpful for merchants who may have questions or need assistance outside of regular business hours.
Second, the app is capable of answering questions with broad explanations. Whether you need help with specific Shopify-related queries or general advice on running a successful online store, the AI assistant can provide detailed answers to your questions.
Additionally, the GPT-Assistant app can also produce content for your store, such as product descriptions. This feature can save you time and effort in creating compelling and informative content for your products.
Lastly, the AI assistant provides information for making decisions in your store. By accessing basic information about your store, the app can offer valuable insights and recommendations to help you make informed choices that drive growth and success.
Overall, the GPT-Assistant app is a powerful tool for merchants looking for an AI-powered assistant that can provide support, answer questions, generate content, and offer guidance to help them manage and grow their Shopify store effectively.
CRMammoth lets you contact the support team at CRMammoth.
⭐️ 0.0 (0 reviews) Price: Free
CRMammoth is a powerful app that provides merchants with direct access to a highly skilled CRM team. With this app, merchants can contact the CRMammoth support team to receive custom CRM tips, recommendations, and collaborate on their store's customer management. This direct contact allows merchants to get personalized assistance and guidance specific to their business needs.
In addition to the support team, CRMammoth also offers features such as a survey to evaluate a merchant's CRM strategy, a series of questions that help issue suggestions for improving CRM, and charts to evaluate the current state of the merchant's CRM efforts.
By using CRMammoth, merchants can gain valuable insights and actionable strategies to enhance their customer management. This app empowers merchants to optimize their CRM processes, improve customer relationships, and ultimately grow their business.
The Ests InquirePro app allows customers to inquiry about products.
⭐️ 0.0 (0 reviews) Free plan available
The Ests InquirePro app is a powerful tool for enhancing customer engagement and streamlining the process of handling product inquiries.
One of the key features of this app is the ability to receive email notifications whenever a customer submits an inquiry or quote request. This ensures that both the customer and the store admin are promptly notified, allowing for quick response times and improved customer service.
The app also provides a centralized platform where merchants can view, reply to, and track the status of each inquiry. This makes it easier to provide timely and personalized customer support, ultimately boosting customer satisfaction and loyalty.
Additionally, the app allows merchants to customize the inquiry form fields, color, and style to align with their brand and website design. This level of customization helps create a seamless and cohesive customer experience.
Overall, the Ests InquirePro app is a valuable tool for any merchant looking to improve customer engagement, provide efficient customer support, and ultimately grow their business.
Our Inquiry App comes equipped with a range of features tailored to enhance customer engagement
⭐️ 0.0 (0 reviews) $1.99/month. 5-day free trial.
The most important features of the Inquiry App are its user-friendly interface, analytics and reporting, real-time notifications, and search functionality.
The user-friendly interface allows merchants to easily integrate the app with their existing store, making it seamless for customers to interact with and submit product inquiries. This can help improve customer satisfaction and engagement, leading to increased sales.
The analytics and reporting feature provides merchants with valuable insights on customer inquiries, allowing them to track trends, identify popular products, and make data-driven decisions to optimize their sales performance.
Real-time notifications ensure that merchants can promptly respond to customer inquiries, enhancing customer service and building trust with potential buyers. This feature also helps merchants stay on top of incoming inquiries and avoid missing any important messages.
The search functionality enables customers to quickly find the products they are interested in, making it easier for them to inquire about specific items. This can help streamline the inquiry process and improve the overall shopping experience, ultimately leading to increased conversions and sales for the merchant.
With this Xpansion app block customers can now ask a question about a specific product directly.
⭐️ 0.0 (0 reviews) $2.95/month. 14-day free trial.
The Xpansion app allows customers to ask questions about specific products directly on the product page. By using a service representative, merchants can win trust faster and provide targeted support. The app displays the product title in the subject of the pop-up, making it easy for visitors to request information via email.
The app offers several important features. Firstly, customers can quickly ask questions about specific products, improving their shopping experience and increasing the likelihood of purchase. Secondly, merchants have the option to upload an image of their support employee or use one of the app's AI-generated agents, adding a personal touch to the customer service interaction.
Additionally, merchants can provide targeted help by addressing customer inquiries about specific products, which can help increase conversion rates. Lastly, the app seamlessly integrates with Shopify 2.0 themes, ensuring a smooth user experience for both merchants and customers.
Overall, the Xpansion app enhances customer support, builds trust, and increases conversion rates by allowing customers to easily ask questions about specific products and receive personalized assistance.
⭐️ 0.0 (0 reviews) Price: Free
Allows users clear any question about products with automated Artificial Intelligence responses.
⭐️ 0.0 (0 reviews) Free to install. Additional charges may apply.
The most important feature of this app is its ability to provide automated Artificial Intelligence responses to customer questions about products. By adding the "Ask a Question" button on their product pages, merchants can ensure that potential customers have all the information they need to make a purchase decision.
This app can help merchants grow their business by increasing conversion rates. By addressing customer doubts and concerns in real-time with accurate and automated responses, merchants can provide a seamless shopping experience that builds trust and confidence.
Additionally, the app is powered by state-of-the-art Artificial Intelligence, ensuring that the responses are accurate and helpful. This technology can save merchants time and resources by automating the process of answering customer questions.
Overall, this app can help merchants improve customer satisfaction, increase conversion rates, and ultimately grow their business by providing a seamless and informative shopping experience.
Easily add stores & dealer locator map with customizable maps & filters that matches your brand
⭐️ 0.0 (0 reviews) From $5/month. 7-day free trial.
The most important features of this app are the ability to easily add a store and dealer locator map to your Shopify store, customizable maps and filters that match your brand, and powerful analytics to track where customers are looking for your products.
By integrating a searchable store map, merchants can lower customer inquiries and foster brand trust. This helps customers easily find the nearest outlets, dealers, and more. The app also provides custom filters to help customers narrow down their search results, improving the overall shopping experience.
The analytics feature allows merchants to gain insights from search analytics about where their customers are seeking their products. This data can be used to make informed business decisions and optimize marketing strategies.
Additionally, the app is mobile-friendly, has a user-friendly dashboard for managing store listings, and offers customizable map themes, colors, layout, and translations. It requires no coding and can be set up with just a few clicks.
Overall, this app can help a merchant grow their business by improving the customer experience, increasing brand trust, and providing valuable insights to optimize their marketing and sales strategies.
Simplify and accelerate your hiring process with the Simplified Job Posting App.
⭐️ 0.0 (0 reviews) Free plan available
The Simplified Job Posting App is a powerful tool that can help merchants simplify and accelerate their hiring process. With this app, merchants can easily post job listings, manage applications, and hire top talent quickly and efficiently.
One of the key features of this app is its effortless job postings and management. Merchants can create and post job listings in just a few minutes, saving them time and effort. The app also offers an easy applicant tracking system, allowing merchants to keep track of all applications in one place.
Additionally, the Simplified Job Posting App helps merchants reach top talent with ease. The app provides a centralized hiring hub with a user-friendly interface, making it easy for merchants to attract and engage with potential candidates.
Overall, the Simplified Job Posting App is a valuable tool for any merchant looking to streamline their hiring process and grow their team. It saves time, simplifies management, and helps attract top talent, making it an essential app for merchants looking to expand their business.
Allows users to clear any question about your products with fully automated AI powered responses.
⭐️ 0.0 (0 reviews) Free to install. Additional charges may apply.
Click-to-call adds a call icon to your store to receive calls on your mobile phone.
⭐️ 0.0 (0 reviews) Free to install. Additional charges may apply.
Manage credit card authorizations. Reduce fees, prevent revenue loss, improve customer satisfaction.
⭐️ 0.0 (0 reviews) From $75/month
The most important features of this app are the ability to manage credit card authorizations, void authorizations for credit cards, view orders that will incur additional payment processing fees, and view orders with expiring authorizations to capture or fulfill.
By using this app, a merchant can reduce fees, prevent revenue loss, and improve customer satisfaction. They can void credit card authorizations that are stuck in a cancelled state, ensuring that customers are not charged for orders that will not be fulfilled. This helps to improve customer service and maintain positive relationships with customers.
The app also allows merchants to track authorization expirations, which helps to prevent revenue loss by ensuring that all authorizations are captured or fulfilled before they expire. This helps merchants to maximize their sales and avoid missed opportunities. Additionally, the app allows merchants to view orders that will incur additional payment processing fees, enabling them to ship orders on time and avoid unnecessary fees.
Overall, this app is a valuable tool for Shopify Plus merchants using Shopify Payments to effectively manage their credit card authorizations, reduce fees, prevent revenue loss, and improve customer satisfaction.
Simplify and accelerate your hiring process with the Simplified Job Posting App.
⭐️ 0.0 (0 reviews) Free plan available
The Simplified Job Posting App is a powerful tool that simplifies and accelerates the hiring process for merchants. With this app, merchants can easily post job listings, manage applications, and hire top talent quickly and efficiently.
The app offers effortless job postings and management in just minutes, saving merchants time and effort. It also provides an easy-to-use applicant tracking system, allowing merchants to keep track of all their candidates in one place.
One of the key features of the app is its ability to help merchants reach top talent with ease. By using the app, merchants can attract and connect with qualified candidates, increasing their chances of finding the right fit for their business.
The app also offers a centralized hiring hub with a user-friendly interface, making it easy for merchants to navigate and manage their hiring process.
Overall, the Simplified Job Posting App is a valuable tool for merchants looking to streamline their hiring process, save time and effort, and attract top talent to help grow their business.
Our app is an AI-powered e-commerce chat assistant designed to Increase your sales
⭐️ 0.0 (0 reviews) Price: Free
The most important features of our AI-powered e-commerce chat assistant app are fast responses by AI, an instant buy now button, and an artificial intelligence assistant.
With fast responses by AI, the app ensures that customers receive prompt answers to their queries, leading to improved customer satisfaction and a streamlined shopping process. This feature eliminates the need for customers to wait for a human customer support representative, reducing response times and increasing sales.
The instant buy now button is a convenient feature that allows customers to make a purchase directly from the chat widget. This eliminates the need for customers to navigate through multiple pages to complete their purchase, making the buying process quicker and more efficient. This feature helps to increase conversion rates and boost sales.
The artificial intelligence assistant is a game-changer for e-commerce businesses. It uses AI technology to offer tailored product recommendations to customers based on their preferences and past purchase history. This personalized approach to product discovery enhances the customer experience and increases the likelihood of making a sale.
Overall, our AI-powered e-commerce chat assistant app helps merchants grow their business by improving customer satisfaction, streamlining the shopping process, and increasing sales through fast AI responses, an instant buy now button, and an artificial intelligence assistant.
Easily add stores & dealer locator map with customizable maps & filters that matches your brand
⭐️ 0.0 (0 reviews) From $5/month. 7-day free trial.
This app allows merchants to easily add a store and dealer locator map to their online store. The customizable maps and filters can be tailored to match the merchant's brand, providing a seamless and branded experience for customers.
By integrating a searchable store map, merchants can lower customer inquiries and foster brand trust. The app also provides insights from search analytics, allowing merchants to understand where their customers are looking for their products.
The app offers custom filters to help customers narrow down their search results, making it easier for them to find the specific store or dealer they are looking for.
Merchants can easily manage store listings from an intuitive dashboard or import them via spreadsheets. The app is also mobile-friendly, with search filters and options to simplify the shopping experience for customers.
With customizable map themes, colors, layout, and translations, merchants can ensure that the store and dealer locator map aligns with their brand aesthetic and messaging.
Overall, this app helps merchants grow their business by increasing the visibility of their physical stores and dealers, providing a seamless and branded experience for customers, and gaining valuable insights from search analytics.
⭐️ 0.0 (0 reviews) Free to install. Additional charges may apply.
Grow your business one conversation at a time with 24/7 customer support from highly trained agents
⭐️ 0.0 (0 reviews) Free plan available. Additional charges may apply.
The Humanize app provides 24/7 customer support from highly trained agents, helping merchants to stand apart from the competition by delivering personalized and empathetic customer service. By connecting customers to a team of professional agents, Humanize ensures that businesses can provide exceptional support at any time of the day or night.
The app allows merchants to set a tone that feels authentic to their brand, ensuring that customer interactions align with their values and messaging. Additionally, Humanize helps businesses build a powerful knowledge base by providing prompts and templates for managing product knowledge and policies.
One of the key benefits of the app is that it reduces overhead costs, as merchants can leave the hiring, training, and ticketing software to the Humanize team. This allows businesses to focus on other aspects of their operations and growth.
With customizable plans, merchants only pay for the level of support they need, making it easy to scale their customer service as their business grows. Overall, Humanize helps businesses build brand loyalty, drive sales, and manage customer support effectively.
What'sAlert easily integrates with WhatsApp Online to send store notifications.
⭐️ 0.0 (0 reviews) From $9/month. 14-day free trial.
What'sAlert is an app that seamlessly integrates with WhatsApp Online to send store notifications. The app offers several key features that can help a merchant grow their business.
Firstly, the Greeting feature allows merchants to automatically greet new clients when they contact the company. This personalized touch can make customers feel valued and build a positive impression of the brand.
Secondly, the app enables merchants to send notifications to customers informing them of new products added to the store. This helps to keep customers engaged and encourages them to explore and potentially make purchases from the new product offerings.
Additionally, What'sAlert allows merchants to send order confirmation messages to customers, notifying them of successful orders. This helps to provide a sense of reassurance to customers and keep them informed about the status of their purchases.
Overall, What'sAlert provides a convenient and effective way for merchants to leverage WhatsApp Online to communicate with customers, increase engagement, and drive sales.
⭐️ 0.0 (0 reviews) Price: Free
The most important feature of this app is the ability to add a floating icon to your online store that allows customers to chat with your support team on WhatsApp. This feature can greatly enhance customer communication and support, leading to increased customer satisfaction and loyalty.
By using this app, merchants can provide real-time assistance to customers, answer their questions, address their concerns, and provide personalized recommendations. This can lead to higher conversion rates, as customers are more likely to make a purchase when they have immediate access to support.
Additionally, the app allows merchants to enter their support account number and the phone number of the person in charge of the website, which enables them to easily manage and monitor customer inquiries and conversations on WhatsApp.
With this app, merchants can provide a seamless and convenient customer support experience, improving their overall business operations and driving growth.
Create contact us forms, custom forms and offer file uploads.
⭐️ 0.0 (0 reviews) $5/month. 14-day free trial.
GSC Custom Forms is an app that allows merchants to easily create contact us forms and custom forms on their Shopify store. The app provides a centralized page where customers can choose the form that suits their needs.
One of the key features of GSC Custom Forms is the ability for customers to add messages and file uploads to the forms they submit. This is especially useful for businesses that require customers to provide additional information or documentation through the form submission process.
The app also offers 100MB of file uploads per submitted form, allowing for larger files to be shared. Additionally, merchants can create unlimited custom forms and customers can submit unlimited forms, providing flexibility and scalability for businesses of all sizes.
Furthermore, GSC Custom Forms allows merchants to tag submitted forms and search for them using keywords, tags, and employee names. This helps with organizing and managing form submissions, making it easier for merchants to access the information they need.
Overall, GSC Custom Forms is a valuable app for any merchant looking to enhance their customer communication and streamline their form submission process, ultimately helping them grow their business.
Rent a Tokyo address for Specific Commercial Transactions Act compliance via NAWABARI Virtual Office
⭐️ 0.0 (0 reviews) From $30/month
The NAWABARI Virtual Office app is a great solution for merchants who need a Japanese business address for compliance with the Specific Commercial Transactions Act. This app allows users to rent a Tokyo address, which not only enhances their credibility but also enables them to use it as a receiving address for returns or exchanges.
One of the most important features of the app is the ability to use a Japanese address for compliance with the Specific Commercial Transactions Act. This is crucial for merchants who need to meet legal requirements in Japan.
Additionally, the app allows users to check the status of postal mail received at the rented Japanese address. This feature enables merchants to stay updated on any important mail or packages they receive.
Another useful feature of the app is the ability to scan or dispose of mail through the management interface. This saves merchants time and effort by allowing them to handle their mail digitally, eliminating the need for physical handling or storage.
Overall, the NAWABARI Virtual Office app provides merchants with a convenient and compliant solution for obtaining a Japanese business address, enhancing credibility, and managing postal mail efficiently.
⭐️ 0.0 (0 reviews) From $49/month. 7-day free trial.
Provide your audience with an easy way to contact you on Facebook Messenger.
⭐️ 0.0 (0 reviews) $5.99/month. 7-day free trial.
Elfsight Shopify Facebook Chat is an app that allows website visitors to easily contact merchants at any time by integrating popular messengers like Facebook Messenger. This feature helps merchants improve customer communication and provide quick responses to inquiries, questions, and requests. By enabling direct chatting, merchants can also boost their sales by providing personalized consultations and convincing potential customers to make a purchase.
The app's widget includes features such as customizable chat design, support for multiple messengers, and the ability to send automated responses when merchants are unavailable. These features ensure a seamless and efficient communication process for both merchants and customers.
By implementing Elfsight Shopify Facebook Chat, merchants can enhance their customer service, build trust with their audience, and ultimately drive more sales. This app is a valuable tool for businesses looking to improve their customer communication and grow their business.
Add knowledgebase, faq and support widget to your store.
⭐️ 0.0 (0 reviews) $7.99/month. 14-day free trial.
Helpsuite is an app that can greatly benefit a merchant's business by providing a customizable knowledgebase, FAQ, and support widget for their store. With Helpsuite, merchants can easily create helpful articles and group them into collections, making it simple for customers to find the information they need.
One of the key features of Helpsuite is its fully customizable knowledgebase. Merchants can tailor the design and layout of their knowledgebase to match their branding and provide a seamless experience for customers. This not only enhances the overall look and feel of the store but also helps to build trust and credibility with customers.
Another important feature of Helpsuite is the embeddable support widget. This widget can be placed on any page of the store, allowing customers to access the knowledgebase and find answers to their questions without leaving the page they are on. This convenience can significantly reduce customer support requests and improve the overall customer experience.
Additionally, Helpsuite includes a built-in contact form, making it easy for customers to reach out to the merchant directly if they can't find the information they need in the knowledgebase. This helps to streamline communication and ensure that customer inquiries are addressed promptly.
In summary, Helpsuite is a valuable app for any merchant looking to improve their customer support and provide a user-friendly experience. By offering a customizable knowledgebase, FAQ, and support widget, merchants can save time, reduce support requests, and ultimately grow their business.
Create unique onsite experiences & increase conversions & retention with personalized storefronts
⭐️ 0.0 (0 reviews) Price: Free
Customer support with BlissScale – seamless WhatsApp and Telegram widgets for your store.
⭐️ 0.0 (0 reviews) Free plan available
BlissScale WhatsApp and Telegram Support Widgets offer a range of features to enhance the customer support experience on an e-commerce store. The app provides customizable widget designs, allowing merchants to match the look and feel of their store. With unlimited traffic support, the widgets can handle high volumes of customer inquiries.
Merchants can add multiple WhatsApp, Telegram, and social media profiles, giving customers various communication options. The app is easy to install and responsive, ensuring a seamless experience across different screen sizes.
Scheduling functionality is also available, allowing merchants to display the availability of their support team. This helps manage customer expectations and ensures that inquiries are directed to team members who are online.
Additionally, the app allows merchants to add any desired links, such as social media profiles, email, or phone, with pre-filled messages. This feature enables customers to contact the merchant through their preferred communication channel.
Overall, BlissScale WhatsApp and Telegram Support Widgets provide a user-friendly and customizable solution to enhance customer support on an e-commerce store, leading to improved customer satisfaction and potentially increased sales.
Reply Genius GPT: Revolutionize Your E-Mail Customer Service !
⭐️ 0.0 (0 reviews) Free plan available
The most important features of the Reply Genius GPT app are:
1. Barrier-Free Communication: The app enables professional customer service in any language. It automatically translates and responds to clients' emails in their native language, ensuring that language barriers are no longer an issue. This feature helps merchants expand their customer base and provide top-notch customer support to a global audience.
2. Advanced Personalization: With advanced customization features, including automatic signatures and relevant responses, merchants can craft tailor-made responses to customer emails. This level of personalization helps create a seamless and professional experience for customers, increasing customer satisfaction and loyalty.
3. Time-Saving Efficiency: The app reduces response times with its automated workflow. Merchants can save valuable time by automating the process of translating and responding to customer emails, enabling them to handle a higher volume of inquiries and provide faster support.
4. Reduced Customer Disputes on Stripe: By enhancing customer satisfaction through efficient and personalized email support, the app helps merchants reduce customer disputes on Stripe. This leads to smoother transactions, fewer chargebacks, and a better overall customer experience.
5. Analysis: The app provides an easy-to-use labeling system that allows merchants to identify areas for improvement in their customer service. By analyzing customer interactions and feedback, merchants can continuously optimize their email support and enhance their business growth.