Shopify Apps Weekly / Best Shopify Apps / Support - Other

Best Support - Other Shopify Apps in 2024

Shopify apps in the "Support - Other" category typically offer various tools and features to help merchants provide better customer support and improve their overall customer experience. These apps may include chatbots, FAQ builders, order tracking and delivery notifications, and other features designed to help merchants handle customer inquiries and resolve issues quickly and efficiently. By using these apps, merchants can improve their customer service, build stronger relationships with their customers, and ultimately grow their business by increasing customer loyalty and driving repeat sales. Additionally, these apps can help merchants save time and reduce the workload of their support team, allowing them to focus on other important aspects of their business.

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  RetainIQ

  Ads & Email hyper-personalization app for brands that helps create meaningful 1:1 user experience.

  ⭐️ 5.0 (41 reviews)

  🔍 Overview of features

  RetainIQ is an email and SMS hyper-personalization app that helps eCommerce stores convert and retain customers through meaningful 1:1 user experiences. The app allows brands to send hyper-personalized emails and SMS messages, going beyond segmentation to create segments-of-1 by personalizing for dynamic tags such as loyalty, social proof, weather, location, recent-site action, and image.

  With RetainIQ, merchants can add multiple data sources and APIs to deliver a magical experience for their customers. The app also tracks the behavior of shoppers and triggers relevant messages to increase conversions. Merchants can create multiple versions for 1:1 personalization from just one HTML, saving time and effort. RetainIQ also offers experiential intelligence that strategizes and optimizes for each brand, ensuring the best results.

  By using RetainIQ, merchants can engage with their customers like never before and experience increased click-through rates (CTR), customer lifetime value (CLTV), and revenue. The app's easy setup and impeccable support team make starting up a breeze for merchants. Overall, RetainIQ is a powerful tool for personalizing and optimizing email and SMS marketing to help businesses grow.

  💬 What merchants say

  Merchants highlight the effectiveness of Retain IQ in increasing revenue and improving cart recovery. They appreciate the ease of setting up email flows and the helpfulness of the customer service team, particularly in assisting with domain verification. The professionally designed templates and support for template customization are also praised. Some merchants mention that understanding the software can be challenging, but they find that the assistance provided by the support team helps to balance this issue.

  Overall, merchants highly recommend Retain IQ for managing email flows and workflows. They appreciate the app's automation capabilities, the availability of professionally designed templates, and the helpfulness of the support team. The app is praised for its ability to increase revenue and improve cart recovery. While there may be some complexity in understanding the software, the assistance provided by the support team helps to mitigate this challenge.
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  Immerss Live Shopping & Sales

  Drastically improve your store's sales conversions and AOVs with live shopping and clienteling

  ⭐️ 5.0 (6 reviews) Free to install. Additional charges may apply.

  🔍 Overview of features

  The most important features of Immerss are its shoppable chat, live video co-shopping, outbound clienteling, in-store QR scanning, and sales tracking capabilities.

  The shoppable chat feature allows merchants to conveniently answer customer product questions from anywhere, providing excellent customer service and guiding customers towards making a purchase.

  With live video co-shopping, merchants can provide an in-store level of service to online shoppers. This feature allows merchants to engage with customers in real-time, showcase products, and address any concerns or questions they may have, ultimately increasing conversions and average order values.

  The outbound clienteling feature enables associates to reach out to customers with personalized product suggestions, helping to build lasting relationships and drive repeat purchases.

  In-store QR scanning allows in-store shoppers to connect with product experts, creating a seamless shopping experience and providing customers with the information they need to make informed purchasing decisions.

  Finally, the sales tracking feature provides full visibility of customer conversations and sales reporting, allowing merchants to analyze data and make data-driven decisions to further optimize their sales and customer engagement strategies.

  Overall, Immerss helps merchants differentiate their store, provide a memorable shopping experience, and drive customer engagement and conversions, ultimately leading to business growth.

  💬 What merchants say

  Merchants highlight the easy setup and user-friendly features of the app. They appreciate the affordability of the tool and the helpfulness of the team during the onboarding process. Users also mention the benefits of the app in terms of showcasing products, such as allowing customers to get a feel for high-end jewelry before making a purchase. The app is praised for its integration of online and video chat features, making it a convenient solution. Overall, merchants recommend the app for its ease of use, affordability, and the high level of customer service provided by the team.

  
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  Keeping ‑ Helpdesk for Gmail

  Keeping is the easiest way to share a support inbox without ever leaving Gmail.

  ⭐️ 5.0 (3 reviews)

  🔍 Overview of features

  The Keeping app is a powerful tool that can help eCommerce teams of all sizes deliver better customer support directly from their Gmail inbox. By turning Gmail into a fully featured help desk, Keeping allows merchants to manage their customer support emails without the need for an external help desk.

  One of the key features of Keeping is its ability to convert support requests into support tickets and sync them with the entire team. This streamlines communication and collaboration, allowing merchants to assign, discuss, and prioritize support tickets right inside Gmail. This ensures that no support requests are missed and that responses are timely and efficient.

  Another important feature of Keeping is the ability to see customer order information directly within Gmail. This eliminates the need to switch between different platforms or apps to access crucial customer information, making it easier for merchants to provide personalized and efficient support.

  Keeping also offers advanced reports that measure response time, ticket volume, and agent performance. These reports provide valuable insights into the team's support performance, allowing merchants to identify areas for improvement and make data-driven decisions to optimize their customer support operations.

  Overall, Keeping simplifies and streamlines the customer support process, helping merchants deliver better support, improve response times, and ultimately grow their business by providing exceptional customer experiences.

  💬 What merchants say

  Merchants highlight the ease of use and organization provided by the Keeping app. They appreciate the seamless integration with their existing email accounts and the ability to handle multiple inboxes and assign tickets to different agents. The customer service provided by the Keeping team is also highly praised, with merchants mentioning quick response times and helpful support. The Knowledge Base feature is highlighted as a standout, allowing merchants to easily include FAQs and personalized responses in their emails. The app's Shopify integration is also mentioned as a valuable tool. Overall, merchants find Keeping to be a valuable app for handling customer inquiries in a professional and efficient manner.
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  Omni Single Click Chat

  An engagement tool built for your website, unlocking 15+ social and communication channels built-in.

  ⭐️ 5.0 (2 reviews) From $10/month. 7-day free trial.

  🔍 Overview of features

  The most important features of the Omni app are its integration with over 15 social and communication channels, real-time reporting, and easy installation.

  By integrating with popular channels like Email, Instagram, WhatsApp, TikTok, Discord, Yelp, YouTube, Twitch, SMS, and Messenger, Omni allows merchants to engage with customers where they prefer to communicate. This opens up new opportunities for customer interactions and content sharing, ultimately driving sales and unlocking customer insights.

  Real-time reporting enables merchants to track the performance of their interactions and campaigns, giving them valuable data to optimize their strategies and make informed decisions.

  The easy installation process ensures that merchants can quickly set up Omni on their website and start engaging with customers on various channels without any hassle.

  Overall, the Omni app provides an affordable and comprehensive solution for merchants to enhance customer engagement, expand their reach, and grow their business.

  💬 What merchants say

  Merchants highlight that the Omni app is effective in driving traffic from their website to their social media channels. They appreciate the transparency of the analytics provided by the app, which allows them to better target and serve their customers. Furthermore, users mention that the app simplifies the process of customers asking questions and that the analytics feature helps measure the effectiveness of each communication channel. Overall, merchants highly recommend the Omni app for its traffic-driving capabilities, transparency in analytics, and simplified customer communication.
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  おみせコネクト（LINE連携）

  LINE連携の機能をすべて搭載。このアプリ1つだけで、顧客データを活用したLINEメッセージ配信を誰でも簡単に今すぐに開始できます。

  ⭐️ 5.0 (1 review)

  🔍 Overview of features

  This app allows you to leverage customer data for LINE message delivery, with all the necessary LINE integration features included. With just this one app, anyone can easily start using it right away. The setup process can be completed in as little as 10 minutes after installation, without the need to integrate with other apps or Shopify's various features.

  Key features of the app include:

  1. Browse product reminder (retargeting) delivery and abandoned cart reminder delivery (ON/OFF): This helps you to re-engage customers who have shown interest in specific products or have abandoned their shopping carts, increasing the chances of conversion.

  2. Purchase and shipping trigger step delivery, segment delivery (ON/OFF): You can send targeted messages based on customer actions, such as completing a purchase or when their order has been shipped, enhancing the customer experience and encouraging repeat purchases.

  3. LINE friend addition pop-up banner display (ON/OFF): This feature allows you to promote your LINE account and increase your friend list, expanding your reach and potential customer base.

  4. Analysis of sales effectiveness through various LINE message deliveries (automatic analysis): The app provides automatic analysis of the sales impact of your LINE message campaigns, allowing you to measure the effectiveness of your marketing efforts.

  5. ID integration and customer information viewing (automatic integration): This feature allows you to view customer information and their interactions with your store, giving you insights to further personalize your messaging and improve customer engagement.

  Overall, this app provides an efficient way to utilize LINE messaging for your business, allowing you to engage with customers, increase conversions, and analyze the impact of your marketing efforts.

  💬 What merchants say

  This app is highly praised by merchants for its seamless integration with LINE and its ability to automatically link customer actions and LINE accounts. Merchants appreciate that there is no need for customers to go through complicated steps such as email authentication, making it easy to implement without causing any stress to customers. The app also offers a user-friendly interface and various features such as sending messages after a certain number of days since purchase, messages based on browsing history and abandoned carts, and segmenting delivery based on purchase frequency and products. The ability to ignore LINE's image size restrictions when setting up rich messages or menus is also highlighted. Merchants find the app's simple and intuitive interface helpful for efficiently managing inquiries through LINE. Overall, merchants believe that this app is sufficient for their LINE CRM needs and appreciate the responsive customer support and regular updates.
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  AI WhatsApp Chatbot

  ⭐️ 5.0 (1 review)

  🔍 Overview of features

  Cense AI is a Conversational AI solution that helps small and medium-sized businesses drive revenue, enhance the buying journey, improve customer service, automate conversations, and multiply customer interactions. One of the key features of Cense AI is its ability to enable real-time customer communication through text messaging and various messenger applications, reaching millions of online shoppers.

  With Cense AI, eCommerce retailers can benefit from the following features:

  1. Easy setup process: Cense AI provides a straightforward setup process, allowing retailers to quickly integrate the solution into their existing systems without any hassle.

  2. Revenue generation: By leveraging Conversational AI, Cense AI helps businesses drive revenue by providing personalized and interactive experiences to customers, leading to increased sales and conversions.

  3. Enhanced customer service: Cense AI automates conversations and provides real-time customer communication, enabling retailers to deliver exceptional customer service, answer queries, and provide support promptly.

  4. Improved buying journey: By using Conversational AI, Cense AI enhances the buying journey for customers, making it more seamless and engaging. This can lead to higher customer satisfaction and loyalty.

  5. Increased customer interactions: Cense AI multiplies customer interactions by enabling real-time communication through various messenger applications. This allows businesses to reach a wider audience and engage with customers more effectively.

  Overall, Cense AI empowers eCommerce retailers to leverage Conversational AI to enhance their customer experience, drive revenue, and grow their business.

  💬 What merchants say

  Individual users highlight that this app is a great addition to their Shopify store, especially for those using Shopify Plus. They appreciate the easy installation and setup process from the marketplace. Users mention that activating the app was simple, and they have seen a positive response from their customers since implementing it. The app is praised for improving customer service, product upselling, and providing discounts.

  Overall, merchants have a positive view of this app. It is seen as a valuable tool for enhancing their Shopify store and improving various aspects of their business. The app is commended for its ease of use and effectiveness in boosting customer satisfaction and sales. Users appreciate the positive impact it has had on their customer service, product upselling, and discount strategies.
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  Ests InquirePro

  The Ests InquirePro app allows customers to inquiry about products.

  ⭐️ 5.0 (1 review)

  🔍 Overview of features

  The Ests InquirePro app is a powerful tool for enhancing customer engagement and streamlining the process of handling product inquiries.

  One of the key features of this app is the ability to receive email notifications whenever a customer submits an inquiry or quote request. This ensures that both the customer and the store admin are promptly notified, allowing for quick response times and improved customer service.

  The app also provides a centralized platform where merchants can view, reply to, and track the status of each inquiry. This makes it easier to provide timely and personalized customer support, ultimately boosting customer satisfaction and loyalty.

  Additionally, the app allows merchants to customize the inquiry form fields, color, and style to align with their brand and website design. This level of customization helps create a seamless and cohesive customer experience.

  Overall, the Ests InquirePro app is a valuable tool for any merchant looking to improve customer engagement, provide efficient customer support, and ultimately grow their business.

  💬 What merchants say

  According to one merchant, Ests InquirePro has been a game-changer for their Shopify store. They highlight how the app streamlines customer inquiries, ensuring prompt responses with email notifications. The customizable forms also help maintain brand consistency, while the organized layout simplifies tracking and managing inquiries. Overall, this merchant highly recommends Ests InquirePro for any serious Shopify store owner who wants to boost customer satisfaction and trust.
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  Ask AI: Q&A by ChatGPT AI

  Allow shoppers to instantly clear questions about your products with ChatGPT AI

  ⭐️ 5.0 (1 review)

  🔍 Overview of features

  The most important features of this app are its ability to provide fully automated Artificial Intelligence responses to customer questions and the option to add an "Ask a Question" button on product pages.

  By using this app, merchants can increase the conversion rate of their e-commerce store by not leaving customers with any doubts or unanswered questions. The app's Artificial Intelligence capabilities allow it to provide instant and accurate responses to any product-related inquiries, ensuring that customers have all the information they need to make a purchase decision.

  The "Ask a Question" button on product pages also encourages customer engagement and interaction, as it provides a convenient and easy way for customers to seek clarification about products. This feature enhances the shopping experience and builds trust between the merchant and the customer.

  Overall, this app helps merchants grow their business by improving customer satisfaction, reducing cart abandonment, and increasing conversion rates through the use of automated Artificial Intelligence responses and the "Ask a Question" button.

  💬 What merchants say

  Merchants highlight that the 'Ask Ai' app is a groundbreaking addition to their Shopify store, providing advanced Artificial Intelligence responses to customer queries. The app acts as a 24/7 virtual assistant, instantly clarifying customer doubts and ensuring they never leave the site with unanswered questions. The AI technology used by the app responds with a level of understanding and precision that exceeds expectations, providing tailored and accurate responses to unique inquiries. Merchants have noticed a significant uptick in customer confidence and satisfaction since implementing the app, resulting in more informed purchases and increased sales. Overall, merchants find that 'Ask Ai' not only enhances the shopping experience for customers but also streamlines operations, allowing them to focus on other aspects of business growth. The app is highly recommended for e-commerce platforms looking to harness the power of AI for customer engagement.
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  WhatsApp Chat Button by ES

  Give users an opportunity to contact you on WhatsApp straight from your website

  ⭐️ 5.0 (1 review) $5.99/month. 7-day free trial.

  🔍 Overview of features

  The WhatsApp Chat app for Shopify allows you to easily integrate WhatsApp into your website, giving your visitors the ability to contact you directly through WhatsApp. This app provides a seamless and convenient way for users to reach out to you, making it easier for them to inquire about your products or services.

  By offering direct communication via WhatsApp, you can provide immediate responses to customer queries, which can greatly enhance the customer experience and ultimately lead to increased sales. This app ensures that you are easily accessible to your customers at all times, allowing you to build trust and establish a strong connection with them.

  Additionally, the WhatsApp Chat app for Shopify enables you to personalize your chat, providing a more tailored and engaging experience for your customers. This feature allows you to showcase your brand personality and provide a more personalized touch, further enhancing the customer experience and fostering customer loyalty.

  Overall, this app helps you grow your business by improving customer communication, increasing sales, and building strong customer relationships.

  💬 What merchants say

  This merchant is impressed with the app and the company behind it. They have used it before in a different platform and are now satisfied with its performance on Shopify. They appreciate the team behind ElfSight and are happy with the overall experience.

  Overall, merchants seem to have a positive view of ElfSight. They mention the great app and the satisfaction they have experienced. The team behind ElfSight is also praised for their support and service. It seems that ElfSight is a reliable and effective app for merchants looking to enhance their Shopify store with various features and functionalities.
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  Enorm Ask a question

  This app provides a way to let customers ask questions directly on product pages and single page

  ⭐️ 4.8 (33 reviews)

  🔍 Overview of features

  This app allows customers to ask questions directly on product pages, helping merchants gain insights into the most popular products. The app allows customers to ask questions on as many products as they want, and the admin receives question notifications via email. The admin can then respond with appropriate answers either via email or directly on the question board, and the answer will be displayed on the product page where the question was asked.

  The app also offers customization options, making it easy for merchants to match the ask a question button to their theme. Additionally, the app has a responsive layout, ensuring a seamless user experience across different devices.

  By providing a platform for customers to ask questions and receive prompt responses, this app enhances customer engagement and satisfaction. It also helps merchants gather valuable information about their products, allowing them to make informed decisions and improve their business strategies.

  💬 What merchants say

  Individual users highlight the app's excellent customer service and responsiveness. One merchant appreciates that the app's support team is willing to customize the settings of each of their sites to fit their specific needs, even transferring questions between different sites. Another merchant praises the customer service for their quick and effective assistance with code upload, resolving the issue within an hour. However, some users mention that the app lacks two important features: the ability for customers to write their own questions and the automatic addition of the question field to all products.

  Overall, merchants are satisfied with the app, particularly due to the excellent customer service provided by Enorm. The app is praised for its responsiveness, customization options, and quick problem-solving abilities. However, there are suggestions for improvement, such as adding the ability for customers to write questions and automatically including the question field on all products. Despite these limitations, merchants appreciate the app's functionality and the positive experience they have had with the customer service team.
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  Enchiridion ‑ Product Manuals

  Enchiridion is designed to make supplying product manuals a breeze directly from the store front

  ⭐️ 4.8 (7 reviews) From $1.99/month. 5-day free trial.

  🔍 Overview of features

  Enchiridion is a powerful app designed to simplify the process of supplying product manuals directly from the storefront. With three available widgets, merchants can display a button on the product page for users to download manuals at the variant level, create a custom page listing all manuals in one place, or list manuals at a variant level on the product page itself.

  The app offers customizable widget options, allowing merchants to match their brand identity seamlessly. Additionally, Enchiridion supports a wide range of file extension types, including png, jpeg, pdf, mov, mp4, zip, and psd, giving merchants flexibility in the types of manuals they can provide.

  By using Enchiridion, merchants can control all their product manuals and data sheets from one centralized location. They can style the widgets to match their brand, enabling a cohesive user experience. The app also features a multiple drag and drop file uploader, making it easy to manage and enable/disable manuals with just one click.

  Furthermore, Enchiridion enables merchants to become paperless companies and contribute to environmental sustainability. Merchants can choose to open the manual in the browser as a new tab rather than downloading it, providing a seamless browsing experience for customers.

  Overall, Enchiridion empowers merchants to enhance their customer experience by providing easy access to product manuals and data sheets, while also allowing for brand customization and environmental consciousness.

  💬 What merchants say

  Merchants highlight the app's functionality and reliability, noting that it does what it promises without the presence of bugs that are often found in similar apps. They also appreciate the excellent communication with the technical support team, as they promptly and helpfully respond to inquiries. Overall, merchants highly recommend this app for its functionality, reliability, and responsive support team.
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  Custom Form Builder by Websyms

  Build Unlimited Forms with ease and hassle-free. No limits and no restrictions on using any feature.

  ⭐️ 4.7 (22 reviews) From $3.99/month. 7-day free trial.

  🔍 Overview of features

  This app allows merchants to build unlimited forms with ease and customization options. The most important features of this app include:

  1. Fully customizable fields and look and feel: Merchants can create forms that match their brand and collect the specific information they need.

  2. Storage options: Form submissions can be stored in the app, sent via email, or both, providing flexibility and convenience.

  3. Email management: Merchants can set up email recipients for form submissions and auto-responders to keep customers engaged.

  4. Fraud prevention: The app offers Captcha functionality to prevent fraudulent form submissions.

  5. Payment integration: Merchants can accept payments using Stripe and PayPal, allowing for seamless transactions.

  6. Analytics and tracking: Google Analytics integration helps merchants track form performance and gather insights.

  7. Automation and integration: Webhooks enable merchants to connect their forms with other apps and systems for streamlined workflows.

  8. Export data: Form submissions can be exported to an Excel sheet for further analysis and record-keeping.

  9. Customization options: Merchants can customize the redirect URL after form submission, providing a tailored user experience.

  This app saves merchants time by allowing them to build custom and advanced forms quickly. It also provides the flexibility to embed forms anywhere using shortcodes and sends email alerts to both the admin and customer upon form submission. These features help merchants streamline their form processes, improve customer engagement, and ultimately grow their business.

  💬 What merchants say

  Merchants highlight that this app provides excellent customer support and is customizable. They mention that the support team was helpful when they had trouble with custom CSS and configuring the app to meet their specific needs. The app is praised for being a great form builder that allows for easy creation of custom forms. Merchants also mention that the app meets their expectations for the cost, making it worth the price. Overall, this app is highly regarded for its customer support, customization options, and affordability.
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  WAIR Size & Fit Recommendation

  Convert your site visitors into loyal customers with WAIR's AI-driven size recommendations.

  ⭐️ 4.7 (19 reviews)

  🔍 Overview of features

  WAIR's AI-driven size recommendations app is a valuable tool for merchants looking to enhance their online shopping experience and reduce returns. By providing accurate size recommendations based on shopper data, the app helps increase conversions and decrease return rates.

  One of the key features of the app is its ability to offer size and fit recommendations, eliminating confusion for shoppers and increasing the likelihood of a successful purchase. This feature ensures that customers feel confident in their size selection, ultimately leading to higher conversion rates.

  Additionally, the app collects in-depth shopper data such as height, weight, age, and body shape. This data can be used to unlock valuable context on reviews and returns, allowing merchants to gain insights into customer preferences and make informed decisions about their product offerings.

  Furthermore, the app provides an analytics dashboard that allows merchants to track the performance of their sizing recommendations and evaluate the overall health of their sizing strategy. This data-driven approach enables merchants to make data-backed decisions to optimize their customer experience and drive growth.

  Overall, WAIR's AI-driven size recommendations app is a powerful tool that can help merchants increase conversions, reduce returns, and gain valuable customer insights, ultimately leading to the growth of their business.

  💬 What merchants say

  Merchants highlight the seamless integration and development process of WAIR, with the app being described as a game changer that has improved conversion rates and reduced return rates. Users appreciate the access to product analytics and the ease it brings to the buying process for customers. The support from the WAIR team is also praised for being quick and reliable. Overall, merchants highly recommend WAIR as a solution for optimizing sizing guides and reducing return rates, especially for apparel brands. It is described as innovative technology with a great team behind it.
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  Replyco ‑ eCommerce Helpdesk

  Centralize all your customer questions in one place. Respond to them in minutes, not hours or days.

  ⭐️ 4.3 (12 reviews) From $70/month. 7-day free trial.

  🔍 Overview of features

  Replyco is an app that allows merchants to centralize all customer questions from various selling and social media channels into one inbox. This feature helps to streamline customer support processes and improve response times, allowing merchants to respond to customer inquiries in minutes rather than hours or days.

  The app also provides a 360-degree customer view, including order details and previous purchase history, making it easier for merchants to understand customer needs and provide personalized support. This helps to deliver exceptional customer service and build strong customer relationships.

  Replyco offers automation features such as auto-assign and auto-responders, allowing merchants to automate message management and save time. In addition, customizable email templates (canned responses) further enhance efficiency by providing pre-written responses that can be easily customized and sent to customers.

  By centralizing customer questions, providing a comprehensive customer view, and offering automation features, Replyco helps merchants manage customer inquiries more effectively, improve response times, and deliver exceptional customer support. These features are crucial for growing a business as they help to enhance customer satisfaction, build customer loyalty, and ultimately increase sales.

  💬 What merchants say

  Based on the user reviews, merchants highlight several key features of the Replyco app. They appreciate the ability to create various users within the platform to measure individual performance and set auto-responders and timed events. The app also helps block unwanted emails from SEO companies. Merchants find the app efficient and time-saving, allowing them to manage emails more effectively and maintain a consistent style of messaging. They also mention the improved metrics, such as faster response times and improved customer satisfaction. Users praise the excellent customer care and hands-on approach of the Replyco team, as well as the simple and efficient onboarding process. Overall, merchants highly recommend Replyco for its functionality, diversity, and ability to streamline CRM processes, making it a must-have for any business looking to improve customer service and take their company to the next level.
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  Facebook Messenger Marketing

  ⭐️ 4.2 (130 reviews) $9/month. 30-day free trial. Additional charges may apply.
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  EZ Messenger ‑ Facebook Chat

  Messenger is a powerful "all-in-one" customer support for your store. You don't need to know code.

  ⭐️ 3.1 (2 reviews) Price: Free

  🔍 Overview of features

  Messenger is a valuable app for merchants as it provides an all-in-one customer support solution for their store. With Messenger, shoppers can easily ask questions before and after making a purchase, improving their overall shopping experience.

  One of the key features of Messenger is its integration with Facebook and Messenger live chat. This allows merchants to easily connect with their customers in real-time, providing quick and efficient support. By offering a direct communication channel, merchants can address any concerns or queries promptly, leading to increased customer satisfaction and potentially higher conversion rates.

  Additionally, Messenger offers customizable chat icons that can be placed in different corners of the website. Merchants can choose between a default Facebook chat icon or a custom icon in various colors, ensuring that the chat feature seamlessly blends with the store's design.

  Another benefit of Messenger is its responsive design, catering to both desktop and mobile users. This ensures that shoppers can access the live chat feature regardless of the device they are using, further enhancing their experience and convenience.

  Overall, Messenger is a powerful tool that enables merchants to improve customer support, engage with their audience in real-time, and ultimately grow their business by providing exceptional service.

  💬 What merchants say

  Based on the provided user reviews, merchants highlight the ease of installation and the quick and easy setup process of this app. They appreciate the simplicity and efficiency of the app, with one merchant mentioning that they had tried other apps that didn't work, but this one did the job seamlessly. However, there is also a negative review stating that the user encountered an error message and was unable to proceed with the app. This frustrated merchant states that they will not be using the app again.

  Overall, the app seems to be popular among merchants for its simplicity and ease of use. However, there is a negative experience reported by one user who encountered an error. Merchants should be aware of this potential issue and consider reaching out to the app developer for support before making a decision.

  
• 

  ChatGPT AI Live Chat

  WIMO uses ChatGPT to auto reply to customer queries with relevant responses within minutes.

  ⭐️ 1.0 (1 review) $5/month. 5-day free trial.

  🔍 Overview of features

  WIMO is an app that uses ChatGPT to automatically reply to customer queries with relevant responses within minutes. It works by analyzing the message submitted through the Contact form and sending an appropriate pre-written response after a designated time delay.

  The most important features of WIMO include:

  1. Auto responses: WIMO allows you to easily edit the default responses to match your brand's voice, ensuring that the replies align with your business's style and tone.

  2. Cost savings: By automating customer support through auto responses, WIMO helps reduce customer support expenses. Merchants can save time and resources by handling a larger volume of inquiries without requiring additional staff.

  3. Improved customer support experience: With quick and relevant responses, WIMO enhances the customer support experience. Customers receive timely assistance, leading to increased satisfaction and a higher likelihood of returning to the store.

  4. Analytics: WIMO provides analytics that allow you to track the number of auto responses sent every day for the last 30 days. This data helps you understand customer interactions and measure the impact of the app on your customer support operations.

  5. Customizable time delay and reply-to address: WIMO allows you to set your own time delay for auto responses and add your own email address for customer replies. This customization ensures that the app fits your specific needs and preferences.

  Overall, WIMO is a valuable app for merchants looking to improve customer support efficiency, enhance the customer experience, and ultimately grow their business by reducing costs and increasing customer satisfaction and return rates.

  💬 What merchants say

  One merchant expresses frustration with the app, calling it "nonsense" and a "waste of time." Unfortunately, they do not provide any specific reasons for their negative experience.

  Overall, the reviews for this app are limited and do not provide much insight into its functionality or value. It is important for merchants to consider the lack of positive feedback when deciding whether or not to use this app for their business.
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  問合せフォーム・メール振り分け

  問合せフォーム・メール振り分けアプリは、複数の担当者に向けてメールを送信することができます。

  ⭐️ 0.0 (0 reviews) Price: Free

  🔍 Overview of features

  この問い合わせフォーム・メール振り分けアプリは、以下の重要な機能を提供します。

  1. カスタムコンタクトフォーム：加盟店は独自のコンタクトフォームを作成することができます。これにより、顧客が問い合わせをする際に必要な情報を収集することができます。

  2. メール振り分け：顧客の問い合わせがあった際に、Shopifyで設定したメールアドレスだけでなく、任意のメールアドレスにも通知を送ることができます。さらに、複数のメールアドレスに同時に通知することも可能です。これにより、担当者やチーム全体に適切な情報を迅速に共有することができます。

  このアプリを使用することで、加盟店はより効果的に顧客とのコミュニケーションを取ることができます。カスタムコンタクトフォームを作成することで、顧客から必要な情報を的確に収集することができます。また、メール振り分け機能により、問い合わせに対する返信や対応をスムーズに行うことができます。これにより、迅速な対応と顧客満足度の向上につながり、ビジネスの成長を促進することができます。

  
• 

  Ask AI

  Allows users clear any question about products with automated Artificial Intelligence responses.

  ⭐️ 0.0 (0 reviews) Free to install. Additional charges may apply.

  🔍 Overview of features

  The most important feature of this app is its ability to provide automated Artificial Intelligence responses to customer questions about products. By adding the "Ask a Question" button on their product pages, merchants can ensure that potential customers have all the information they need to make a purchase decision.

  This app can help merchants grow their business by increasing conversion rates. By addressing customer doubts and concerns in real-time with accurate and automated responses, merchants can provide a seamless shopping experience that builds trust and confidence.

  Additionally, the app is powered by state-of-the-art Artificial Intelligence, ensuring that the responses are accurate and helpful. This technology can save merchants time and resources by automating the process of answering customer questions.

  Overall, this app can help merchants improve customer satisfaction, increase conversion rates, and ultimately grow their business by providing a seamless and informative shopping experience.

  
• 

  Helpsuite Knowledgebase

  Add knowledgebase, faq and support widget to your store.

  ⭐️ 0.0 (0 reviews)

  🔍 Overview of features

  Helpsuite is an app that can greatly benefit a merchant's business by providing a customizable knowledgebase, FAQ, and support widget for their store. With Helpsuite, merchants can easily create helpful articles and group them into collections, making it simple for customers to find the information they need.

  One of the key features of Helpsuite is its fully customizable knowledgebase. Merchants can tailor the design and layout of their knowledgebase to match their branding and provide a seamless experience for customers. This not only enhances the overall look and feel of the store but also helps to build trust and credibility with customers.

  Another important feature of Helpsuite is the embeddable support widget. This widget can be placed on any page of the store, allowing customers to access the knowledgebase and find answers to their questions without leaving the page they are on. This convenience can significantly reduce customer support requests and improve the overall customer experience.

  Additionally, Helpsuite includes a built-in contact form, making it easy for customers to reach out to the merchant directly if they can't find the information they need in the knowledgebase. This helps to streamline communication and ensure that customer inquiries are addressed promptly.

  In summary, Helpsuite is a valuable app for any merchant looking to improve their customer support and provide a user-friendly experience. By offering a customizable knowledgebase, FAQ, and support widget, merchants can save time, reduce support requests, and ultimately grow their business.
• 

  Extra Blu

  Extra Blu acts as a personal product assistant. Recommending and suggesting products to customers.

  ⭐️ 0.0 (0 reviews)

  🔍 Overview of features

  Extra Blu is a personalized product assistant app that enhances user engagement by offering tailored product recommendations and answering customer queries. Its key features include customizable branding to align with the business's identity, quick syncing of store products with the chatbot, and easy setup for seamless integration within seconds.

  By leveraging Extra Blu, merchants can streamline the shopping process for customers, leading to increased user satisfaction and potentially higher conversion rates. The app's ability to provide personalized suggestions and respond to inquiries promptly can boost customer trust and loyalty. Furthermore, the smooth navigation facilitated by Extra Blu can enhance the overall shopping experience, encouraging repeat visits and driving business growth.
• 

  VoidAuth

  Manage credit card authorizations. Reduce fees, prevent revenue loss, improve customer satisfaction.

  ⭐️ 0.0 (0 reviews) From $65/month

  🔍 Overview of features

  The most important features of this app are the ability to manage credit card authorizations, void authorizations for credit cards, view orders that will incur additional payment processing fees, and view orders with expiring authorizations to capture or fulfill.

  By using this app, a merchant can reduce fees, prevent revenue loss, and improve customer satisfaction. They can void credit card authorizations that are stuck in a cancelled state, ensuring that customers are not charged for orders that will not be fulfilled. This helps to improve customer service and maintain positive relationships with customers.

  The app also allows merchants to track authorization expirations, which helps to prevent revenue loss by ensuring that all authorizations are captured or fulfilled before they expire. This helps merchants to maximize their sales and avoid missed opportunities. Additionally, the app allows merchants to view orders that will incur additional payment processing fees, enabling them to ship orders on time and avoid unnecessary fees.

  Overall, this app is a valuable tool for Shopify Plus merchants using Shopify Payments to effectively manage their credit card authorizations, reduce fees, prevent revenue loss, and improve customer satisfaction.
• 

  crtv.ai

  Your digital customer service assistant

  ⭐️ 0.0 (0 reviews) Free plan available. 30-day free trial.

  🔍 Overview of features

  The "Digital Customer Service Assistant" app is designed to help merchants save time, improve customer satisfaction, and grow their revenue.

  One of the key features of the app is its ability to answer customers' repetitive questions, allowing the merchant to focus on other important tasks. By using human-like technology, the app can provide quick and accurate responses to common inquiries, reducing the need for manual customer service interactions. This not only saves time but also ensures consistent and efficient customer support.

  Another valuable feature is the app's individual approach to every customer. Instead of providing generic answers, the app asks follow-up questions to better understand the customer's specific needs or concerns. This personalized approach helps to enhance the customer experience, build trust, and increase customer satisfaction.

  The fact that the app is made by e-commerce entrepreneurs like the merchant themselves adds to its credibility and relevance. It means that the app understands the unique challenges and requirements of running an online business, making it a valuable tool for growth.

  Overall, the "Digital Customer Service Assistant" app empowers merchants to streamline their customer service processes, provide personalized support, and ultimately drive revenue growth by freeing up time and improving customer satisfaction.

  
• 

  購入体験プラットフォーム「Recustomer」

  あなたのブランドに、特別な購入体験を

  ⭐️ 0.0 (0 reviews)

  🔍 Overview of features

  Recustomer is an app that allows merchants to implement a try-on and trial feature on their e-commerce website. By eliminating the customer's anxiety of not being able to see the actual product, it enhances the purchasing experience.

  The key features of Recustomer include:

  1. Try-on Orders: Customers can place a trial order before making a final purchase. This feature allows them to try on the product and make an informed decision.

  2. Purchase or Return: After trying on the product, customers can choose to either purchase it or initiate a return. This feature simplifies the post-try-on process for the merchant and streamlines their operations.

  3. Try-on Button: Merchants can choose to display the try-on button only on specific products, giving customers the option to try before they buy for selected items.

  4. Return Deadline: The app allows merchants to set a return deadline, prompting customers to return the product within a specified time frame.

  5. Warehouse Inspection: Recustomer provides a warehouse management interface for merchants to check returned products for any damages or stains, ensuring the quality of the items.

  By offering a try-on and trial functionality, Recustomer helps merchants to overcome the barrier of customers not being able to physically see the products before purchasing. This feature enhances the customer experience, increases trust, and ultimately drives sales for the business.
• 

  Ágil WhatsApp

  Conversa rápidamente con tus clientes por WhatsApp Web sin tener que guardar sus teléfonos.

  ⭐️ 0.0 (0 reviews) Price: Free

  🔍 Overview of features

  The most important features of this app are:

  1. Quick Communication: The app allows merchants to quickly communicate with their customers through WhatsApp Web. This eliminates the need to manually save phone numbers and enables efficient and convenient communication.

  2. One-Click Contact: Merchants can easily start a conversation with their customers directly from the order page with just one click. This saves time and streamlines the process of reaching out to customers for order verification or any other queries.

  3. Time-saving: By eliminating the need to manually save phone numbers, the app helps merchants save time and avoid the hassle of searching for and storing customer contact details. This allows them to focus on other important aspects of their business.

  Overall, this app helps merchants enhance their customer communication and provide quick responses, leading to improved customer satisfaction and potentially increased sales. It simplifies the process of reaching out to customers, saving time and effort for the merchant.

  
• 

  Simplified Job Posting

  Simplify and accelerate your hiring process with the Simplified Job Posting App.

  ⭐️ 0.0 (0 reviews) Free plan available

  🔍 Overview of features

  The Simplified Job Posting App is a powerful tool that simplifies and accelerates the hiring process for merchants. With this app, merchants can easily post job listings, manage applications, and hire top talent quickly and efficiently.

  The app offers effortless job postings and management in just minutes, saving merchants time and effort. It also provides an easy-to-use applicant tracking system, allowing merchants to keep track of all their candidates in one place.

  One of the key features of the app is its ability to help merchants reach top talent with ease. By using the app, merchants can attract and connect with qualified candidates, increasing their chances of finding the right fit for their business.

  The app also offers a centralized hiring hub with a user-friendly interface, making it easy for merchants to navigate and manage their hiring process.

  Overall, the Simplified Job Posting App is a valuable tool for merchants looking to streamline their hiring process, save time and effort, and attract top talent to help grow their business.

  
• 

  Chatify

  Our app is an AI-powered e-commerce chat assistant designed to Increase your sales

  ⭐️ 0.0 (0 reviews) Price: Free

  🔍 Overview of features

  The most important features of our AI-powered e-commerce chat assistant app are fast responses by AI, an instant buy now button, and an artificial intelligence assistant.

  With fast responses by AI, the app ensures that customers receive prompt answers to their queries, leading to improved customer satisfaction and a streamlined shopping process. This feature eliminates the need for customers to wait for a human customer support representative, reducing response times and increasing sales.

  The instant buy now button is a convenient feature that allows customers to make a purchase directly from the chat widget. This eliminates the need for customers to navigate through multiple pages to complete their purchase, making the buying process quicker and more efficient. This feature helps to increase conversion rates and boost sales.

  The artificial intelligence assistant is a game-changer for e-commerce businesses. It uses AI technology to offer tailored product recommendations to customers based on their preferences and past purchase history. This personalized approach to product discovery enhances the customer experience and increases the likelihood of making a sale.

  Overall, our AI-powered e-commerce chat assistant app helps merchants grow their business by improving customer satisfaction, streamlining the shopping process, and increasing sales through fast AI responses, an instant buy now button, and an artificial intelligence assistant.

  
• 

  OnCustomer: Livechat & Chatbot

  Omnichannel chats: Livechat, Messenger, Instagram, Shopee, Email, Youtube, Telegram, SMS, Zalo.

  ⭐️ 0.0 (0 reviews)

  🔍 Overview of features

  OnCustomer is an omnichannel communication platform that offers a wide range of communication channels including Livechat, Messenger, Instagram, Shopee, Email, Youtube, Telegram, SMS, and Zalo. The app provides features such as automatic routing of conversations from multiple channels, a bot for website lead optimization, alerts and reporting for conversations violating SLAs, customer support ticket management, and tools for collecting customer feedback and surveys.

  These features are crucial for a merchant looking to grow their business by enhancing customer communication and engagement. By utilizing OnCustomer, a merchant can streamline their communication processes, ensure timely responses to customer queries, automate lead generation on their website, monitor and improve customer satisfaction levels, and gather valuable feedback to make informed business decisions. Overall, OnCustomer can help a merchant build stronger relationships with customers, increase conversions, and ultimately drive business growth.
• 

  Facebook Chat by Elfsight

  Provide your audience with an easy way to contact you on Facebook Messenger.

  ⭐️ 0.0 (0 reviews) $5.99/month. 7-day free trial.

  🔍 Overview of features

  Elfsight Shopify Facebook Chat is an app that allows website visitors to easily contact merchants at any time by integrating popular messengers like Facebook Messenger. This feature helps merchants improve customer communication and provide quick responses to inquiries, questions, and requests. By enabling direct chatting, merchants can also boost their sales by providing personalized consultations and convincing potential customers to make a purchase.

  The app's widget includes features such as customizable chat design, support for multiple messengers, and the ability to send automated responses when merchants are unavailable. These features ensure a seamless and efficient communication process for both merchants and customers.

  By implementing Elfsight Shopify Facebook Chat, merchants can enhance their customer service, build trust with their audience, and ultimately drive more sales. This app is a valuable tool for businesses looking to improve their customer communication and grow their business.
• 

  BlissScale support widgets

  Customer support with BlissScale – seamless WhatsApp and Telegram widgets for your store.

  ⭐️ 0.0 (0 reviews) Free plan available

  🔍 Overview of features

  BlissScale WhatsApp and Telegram Support Widgets offer a range of features to enhance the customer support experience on an e-commerce store. The app provides customizable widget designs, allowing merchants to match the look and feel of their store. With unlimited traffic support, the widgets can handle high volumes of customer inquiries.

  Merchants can add multiple WhatsApp, Telegram, and social media profiles, giving customers various communication options. The app is easy to install and responsive, ensuring a seamless experience across different screen sizes.

  Scheduling functionality is also available, allowing merchants to display the availability of their support team. This helps manage customer expectations and ensures that inquiries are directed to team members who are online.

  Additionally, the app allows merchants to add any desired links, such as social media profiles, email, or phone, with pre-filled messages. This feature enables customers to contact the merchant through their preferred communication channel.

  Overall, BlissScale WhatsApp and Telegram Support Widgets provide a user-friendly and customizable solution to enhance customer support on an e-commerce store, leading to improved customer satisfaction and potentially increased sales.

  
• 

  OC Product Enquiry

  Our Inquiry App comes equipped with a range of features tailored to enhance customer engagement

  ⭐️ 0.0 (0 reviews)

  🔍 Overview of features

  The most important features of the Inquiry App are its user-friendly interface, analytics and reporting, real-time notifications, and search functionality.

  The user-friendly interface allows merchants to easily integrate the app with their existing store, making it seamless for customers to interact with and submit product inquiries. This can help improve customer satisfaction and engagement, leading to increased sales.

  The analytics and reporting feature provides merchants with valuable insights on customer inquiries, allowing them to track trends, identify popular products, and make data-driven decisions to optimize their sales performance.

  Real-time notifications ensure that merchants can promptly respond to customer inquiries, enhancing customer service and building trust with potential buyers. This feature also helps merchants stay on top of incoming inquiries and avoid missing any important messages.

  The search functionality enables customers to quickly find the products they are interested in, making it easier for them to inquire about specific items. This can help streamline the inquiry process and improve the overall shopping experience, ultimately leading to increased conversions and sales for the merchant.
• 

  trunkd Click‑to‑Call

  Click-to-call adds a call icon to your store to receive calls on your mobile phone.

  ⭐️ 0.0 (0 reviews) Free to install. Additional charges may apply.

  
• 

  Ask a Question Button

  Allows users to clear any question about your products with fully automated AI powered responses.

  ⭐️ 0.0 (0 reviews) Free to install. Additional charges may apply.

  
• 

  Simplified Job Posting

  Simplify and accelerate your hiring process with the Simplified Job Posting App.

  ⭐️ 0.0 (0 reviews) Free plan available

  🔍 Overview of features

  The Simplified Job Posting App is a powerful tool that can help merchants simplify and accelerate their hiring process. With this app, merchants can easily post job listings, manage applications, and hire top talent quickly and efficiently.

  One of the key features of this app is its effortless job postings and management. Merchants can create and post job listings in just a few minutes, saving them time and effort. The app also offers an easy applicant tracking system, allowing merchants to keep track of all applications in one place.

  Additionally, the Simplified Job Posting App helps merchants reach top talent with ease. The app provides a centralized hiring hub with a user-friendly interface, making it easy for merchants to attract and engage with potential candidates.

  Overall, the Simplified Job Posting App is a valuable tool for any merchant looking to streamline their hiring process and grow their team. It saves time, simplifies management, and helps attract top talent, making it an essential app for merchants looking to expand their business.

  
• 

  Pasilobus Store Locator

  Easily add stores & dealer locator map with customizable maps & filters that matches your brand

  ⭐️ 0.0 (0 reviews) From $5/month. 7-day free trial.

  🔍 Overview of features

  The most important features of this app are the ability to easily add a store and dealer locator map to your Shopify store, customizable maps and filters that match your brand, and powerful analytics to track where customers are looking for your products.

  By integrating a searchable store map, merchants can lower customer inquiries and foster brand trust. This helps customers easily find the nearest outlets, dealers, and more. The app also provides custom filters to help customers narrow down their search results, improving the overall shopping experience.

  The analytics feature allows merchants to gain insights from search analytics about where their customers are seeking their products. This data can be used to make informed business decisions and optimize marketing strategies.

  Additionally, the app is mobile-friendly, has a user-friendly dashboard for managing store listings, and offers customizable map themes, colors, layout, and translations. It requires no coding and can be set up with just a few clicks.

  Overall, this app can help a merchant grow their business by improving the customer experience, increasing brand trust, and providing valuable insights to optimize their marketing and sales strategies.
• 

  NAWABARI Virtual Office

  Rent a Tokyo address for Specific Commercial Transactions Act compliance via NAWABARI Virtual Office

  ⭐️ 0.0 (0 reviews) From $30/month

  🔍 Overview of features

  The NAWABARI Virtual Office app is a great solution for merchants who need a Japanese business address for compliance with the Specific Commercial Transactions Act. This app allows users to rent a Tokyo address, which not only enhances their credibility but also enables them to use it as a receiving address for returns or exchanges.

  One of the most important features of the app is the ability to use a Japanese address for compliance with the Specific Commercial Transactions Act. This is crucial for merchants who need to meet legal requirements in Japan.

  Additionally, the app allows users to check the status of postal mail received at the rented Japanese address. This feature enables merchants to stay updated on any important mail or packages they receive.

  Another useful feature of the app is the ability to scan or dispose of mail through the management interface. This saves merchants time and effort by allowing them to handle their mail digitally, eliminating the need for physical handling or storage.

  Overall, the NAWABARI Virtual Office app provides merchants with a convenient and compliant solution for obtaining a Japanese business address, enhancing credibility, and managing postal mail efficiently.
• 

  Advanced Voice Mail

  Voice mail is an online voice recorder app that allows your customers to send you voice mails.

  ⭐️ 0.0 (0 reviews)

  🔍 Overview of features

  Voice Mail is an online voice recorder app that allows customers to send voice mails to merchants. This app is a powerful tool for businesses as it enables customers to easily communicate with merchants in a more personal and efficient way.

  The most important features of Voice Mail include the ability to record and listen to voicemails before sending them. Merchants can see all the voicemails sent to them within the app and play them directly from the same place. The app also provides information on which page of the store the voicemail was sent from, allowing merchants to understand customer context.

  Additionally, Voice Mail can be configured to send voicemails to a merchant's personal email, making it easy to stay updated on new messages. The app offers customization options for the email template, thank you message, and URL redirection after sending a voicemail.

  Overall, Voice Mail helps businesses by providing a convenient way for customers to communicate and share important information. This can lead to improved customer satisfaction, increased engagement, and ultimately, growth for the business.
• 

  おみせコネクト（LINE連携）

  顧客の行動・購買データを活用したLINEメッセージ配信を実現。LINE連携に特化したこのアプリ1つだけで誰でも簡単にすぐに開始できます。

  ⭐️ 0.0 (0 reviews) Free to install. Additional charges may apply.

  
• 

  Humanize: 24/7 Support

  Grow your business one conversation at a time with 24/7 customer support from highly trained agents

  ⭐️ 0.0 (0 reviews) Free plan available. Additional charges may apply.

  🔍 Overview of features

  The Humanize app provides 24/7 customer support from highly trained agents, helping merchants to stand apart from the competition by delivering personalized and empathetic customer service. By connecting customers to a team of professional agents, Humanize ensures that businesses can provide exceptional support at any time of the day or night.

  The app allows merchants to set a tone that feels authentic to their brand, ensuring that customer interactions align with their values and messaging. Additionally, Humanize helps businesses build a powerful knowledge base by providing prompts and templates for managing product knowledge and policies.

  One of the key benefits of the app is that it reduces overhead costs, as merchants can leave the hiring, training, and ticketing software to the Humanize team. This allows businesses to focus on other aspects of their operations and growth.

  With customizable plans, merchants only pay for the level of support they need, making it easy to scale their customer service as their business grows. Overall, Humanize helps businesses build brand loyalty, drive sales, and manage customer support effectively.

  
• 

  WhatsApp Chat + Link Generator

  ⭐️ 0.0 (0 reviews) Price: Free

  🔍 Overview of features

  The most important feature of this app is the ability to add a floating icon to your online store that allows customers to chat with your support team on WhatsApp. This feature can greatly enhance customer communication and support, leading to increased customer satisfaction and loyalty.

  By using this app, merchants can provide real-time assistance to customers, answer their questions, address their concerns, and provide personalized recommendations. This can lead to higher conversion rates, as customers are more likely to make a purchase when they have immediate access to support.

  Additionally, the app allows merchants to enter their support account number and the phone number of the person in charge of the website, which enables them to easily manage and monitor customer inquiries and conversations on WhatsApp.

  With this app, merchants can provide a seamless and convenient customer support experience, improving their overall business operations and driving growth.

  
• 

  GSC Custom Forms

  Create contact us forms, custom forms and offer file uploads.

  ⭐️ 0.0 (0 reviews) $5/month. 14-day free trial.

  🔍 Overview of features

  GSC Custom Forms is an app that allows merchants to easily create contact us forms and custom forms on their Shopify store. The app provides a centralized page where customers can choose the form that suits their needs.

  One of the key features of GSC Custom Forms is the ability for customers to add messages and file uploads to the forms they submit. This is especially useful for businesses that require customers to provide additional information or documentation through the form submission process.

  The app also offers 100MB of file uploads per submitted form, allowing for larger files to be shared. Additionally, merchants can create unlimited custom forms and customers can submit unlimited forms, providing flexibility and scalability for businesses of all sizes.

  Furthermore, GSC Custom Forms allows merchants to tag submitted forms and search for them using keywords, tags, and employee names. This helps with organizing and managing form submissions, making it easier for merchants to access the information they need.

  Overall, GSC Custom Forms is a valuable app for any merchant looking to enhance their customer communication and streamline their form submission process, ultimately helping them grow their business.
• 

  AIOS

  カスタマーサービス業務の速度を上げて、顧客満足度を高めることができます。さらに、お客様対応したデータを分析することで、サービス品質の向上と、お問い合わせ数の縮小が見込めます。

  ⭐️ 0.0 (0 reviews) From $49/month. 7-day free trial.

  🔍 Overview of features

  このアプリは、カスタマーサービス業務の効率化と顧客満足度の向上をサポートします。以下は、主な機能とその利点です：

  1. メール、チャット、テンプレートの機能：顧客からのお問い合わせに対して、複数のチャネルで素早く対応することができます。テンプレート機能により、よく使われる回答を事前に作成し、繰り返しの入力作業を削減することが可能です。

  2. 顧客情報の集中化：顧客の情報と履歴を一元管理することで、よりパーソナライズされたサービスを提供できます。これにより、顧客の要望や過去の問題に迅速かつ適切に対応することができます。

  3. チーム管理機能：大きなチームで作業している場合、チームメンバーごとに役割やアクセス権限を設定できます。これにより、効果的なチームコラボレーションと効率的なタスク管理が可能です。

  4. データ分析機能：顧客の声を分析し、サービス品質の向上やお問い合わせ数の削減に役立ちます。顧客の問題の傾向や重要なトピックを把握することで、改善すべき点を明確化し、顧客満足度を高めることができます。

  このアプリは、顧客サービスを効率化し、顧客満足度を向上させるための必須ツールです。さまざまな規模のビジネスに適応し、チームのコラボレーションを強化することで、ビジネスの成長を促進します。
• 

  Assembled

  Enhance your customer support efficiency with Assembled

  ⭐️ 0.0 (0 reviews) Price: Free

  🔍 Overview of features

  Assembled is an app that can greatly enhance a merchant's customer support efficiency. By seamlessly integrating advanced language model technology, it streamlines order-related queries, allowing businesses to handle large volumes of support tickets and optimize their response times.

  One of the key features of Assembled is its ability to enable faster replies to customers by providing AI suggested responses. This not only saves time for agents but also ensures that customers receive quick and accurate answers to their inquiries.

  Another important feature is the ability to match the ideal voice to every customer encounter. This means that agents can personalize their responses based on the customer's tone, language, and preferences, leading to a more tailored and satisfying customer experience.

  Additionally, Assembled provides auto-draft functionality, giving every agent a head start in responding to support tickets. This feature helps agents save time on repetitive tasks and allows them to focus on more complex customer issues.

  Overall, Assembled offers a smarter way to handle support tickets, improving response times and customer satisfaction. By integrating this app into their business, merchants can efficiently manage their customer support and ultimately grow their business.

  
• 

  RE‑STYLE Alterations & Repairs

  Integrates easy-to-book clothing alterations and fashion repairs services within your online store.

  ⭐️ 0.0 (0 reviews)

  🔍 Overview of features

  The RE-STYLE app helps fashion e-commerce stores reduce returns rates and provide sustainable choices for customers. By connecting customers with a network of expert tailors in London, Manchester, and Birmingham, the app allows merchants to offer perfectly fitting clothes and repairs services.

  The most important features of the app include:

  1. Easy installation: The app can be easily installed via a simple process, allowing merchants to quickly integrate it into their online store.

  2. RE-STYLE button: Merchants can add a customizable RE-STYLE button to their store pages, making it convenient for customers to access the clothing alterations and repairs services.

  3. Brand customization: The button can be customized to match the store's brand colors, fonts, and unique call to action, ensuring a seamless and consistent user experience.

  4. Direct connection to expert tailors: The app enables direct connectivity to RE-STYLE's listing page of expert tailors, ensuring that customers can easily find and choose the tailor that suits their needs.

  By offering clothing alterations and repairs services through the RE-STYLE app, merchants can improve customer satisfaction, reduce returns, and provide a more sustainable option for their customers. This can lead to increased customer loyalty, positive word-of-mouth, and ultimately, business growth.
• 

  GPT‑Assistant

  AI assistant integrated into your store dashboard to help you manage your store

  ⭐️ 0.0 (0 reviews) Free plan available

  🔍 Overview of features

  The GPT-Assistant app is an AI assistant that integrates into your Shopify store's admin dashboard. This app provides several key features to help you manage and grow your business.

  First, the AI assistant is available 24/7, which means you can access its support and guidance at any time. This is especially helpful for merchants who may have questions or need assistance outside of regular business hours.

  Second, the app is capable of answering questions with broad explanations. Whether you need help with specific Shopify-related queries or general advice on running a successful online store, the AI assistant can provide detailed answers to your questions.

  Additionally, the GPT-Assistant app can also produce content for your store, such as product descriptions. This feature can save you time and effort in creating compelling and informative content for your products.

  Lastly, the AI assistant provides information for making decisions in your store. By accessing basic information about your store, the app can offer valuable insights and recommendations to help you make informed choices that drive growth and success.

  Overall, the GPT-Assistant app is a powerful tool for merchants looking for an AI-powered assistant that can provide support, answer questions, generate content, and offer guidance to help them manage and grow their Shopify store effectively.

  
• 

  CRMammoth: your CRM team!

  CRMammoth lets you contact the support team at CRMammoth.

  ⭐️ 0.0 (0 reviews) Price: Free

  🔍 Overview of features

  CRMammoth is a powerful app that provides merchants with direct access to a highly skilled CRM team. With this app, merchants can contact the CRMammoth support team to receive custom CRM tips, recommendations, and collaborate on their store's customer management. This direct contact allows merchants to get personalized assistance and guidance specific to their business needs.

  In addition to the support team, CRMammoth also offers features such as a survey to evaluate a merchant's CRM strategy, a series of questions that help issue suggestions for improving CRM, and charts to evaluate the current state of the merchant's CRM efforts.

  By using CRMammoth, merchants can gain valuable insights and actionable strategies to enhance their customer management. This app empowers merchants to optimize their CRM processes, improve customer relationships, and ultimately grow their business.

  
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  Xpansion Product Questions

  With this Xpansion app block customers can now ask a question about a specific product directly.

  ⭐️ 0.0 (0 reviews) $2.95/month. 14-day free trial.

  🔍 Overview of features

  The Xpansion app allows customers to ask questions about specific products directly on the product page. By using a service representative, merchants can win trust faster and provide targeted support. The app displays the product title in the subject of the pop-up, making it easy for visitors to request information via email.

  The app offers several important features. Firstly, customers can quickly ask questions about specific products, improving their shopping experience and increasing the likelihood of purchase. Secondly, merchants have the option to upload an image of their support employee or use one of the app's AI-generated agents, adding a personal touch to the customer service interaction.

  Additionally, merchants can provide targeted help by addressing customer inquiries about specific products, which can help increase conversion rates. Lastly, the app seamlessly integrates with Shopify 2.0 themes, ensuring a smooth user experience for both merchants and customers.

  Overall, the Xpansion app enhances customer support, builds trust, and increases conversion rates by allowing customers to easily ask questions about specific products and receive personalized assistance.