Shopify Apps Weekly / Best Shopify Apps / Support - Other

Best Support - Other Shopify Apps in 2025

Shopify apps in the "Support - Other" category typically offer various tools and features to help merchants provide better customer support and improve their overall customer experience. These apps may include chatbots, FAQ builders, order tracking and delivery notifications, and other features designed to help merchants handle customer inquiries and resolve issues quickly and efficiently. By using these apps, merchants can improve their customer service, build stronger relationships with their customers, and ultimately grow their business by increasing customer loyalty and driving repeat sales. Additionally, these apps can help merchants save time and reduce the workload of their support team, allowing them to focus on other important aspects of their business.

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  RetainIQ

  Ads & Email hyper-personalization app for brands that helps create meaningful 1:1 user experience.

  ⭐️ 5.0 (41 reviews)

  🔍 Overview of features

  RetainIQ is an email and SMS hyper-personalization app that helps eCommerce stores convert and retain customers through meaningful 1:1 user experiences. The app allows brands to send hyper-personalized emails and SMS messages, going beyond segmentation to create segments-of-1 by personalizing for dynamic tags such as loyalty, social proof, weather, location, recent-site action, and image.

  With RetainIQ, merchants can add multiple data sources and APIs to deliver a magical experience for their customers. The app also tracks the behavior of shoppers and triggers relevant messages to increase conversions. Merchants can create multiple versions for 1:1 personalization from just one HTML, saving time and effort. RetainIQ also offers experiential intelligence that strategizes and optimizes for each brand, ensuring the best results.

  By using RetainIQ, merchants can engage with their customers like never before and experience increased click-through rates (CTR), customer lifetime value (CLTV), and revenue. The app's easy setup and impeccable support team make starting up a breeze for merchants. Overall, RetainIQ is a powerful tool for personalizing and optimizing email and SMS marketing to help businesses grow.

  💬 What merchants say

  Merchants highlight the effectiveness of Retain IQ in increasing revenue and improving cart recovery. They appreciate the ease of setting up email flows and the helpfulness of the customer service team, particularly in assisting with domain verification. The professionally designed templates and support for template customization are also praised. Some merchants mention that understanding the software can be challenging, but they find that the assistance provided by the support team helps to balance this issue.

  Overall, merchants highly recommend Retain IQ for managing email flows and workflows. They appreciate the app's automation capabilities, the availability of professionally designed templates, and the helpfulness of the support team. The app is praised for its ability to increase revenue and improve cart recovery. While there may be some complexity in understanding the software, the assistance provided by the support team helps to mitigate this challenge.
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  Omni Single Click Chat

  An engagement tool built for your website, unlocking 15+ social and communication channels built-in.

  ⭐️ 5.0 (2 reviews) From $10/month. 7-day free trial.

  🔍 Overview of features

  The most important features of the Omni app are its integration with over 15 social and communication channels, real-time reporting, and easy installation.

  By integrating with popular channels like Email, Instagram, WhatsApp, TikTok, Discord, Yelp, YouTube, Twitch, SMS, and Messenger, Omni allows merchants to engage with customers where they prefer to communicate. This opens up new opportunities for customer interactions and content sharing, ultimately driving sales and unlocking customer insights.

  Real-time reporting enables merchants to track the performance of their interactions and campaigns, giving them valuable data to optimize their strategies and make informed decisions.

  The easy installation process ensures that merchants can quickly set up Omni on their website and start engaging with customers on various channels without any hassle.

  Overall, the Omni app provides an affordable and comprehensive solution for merchants to enhance customer engagement, expand their reach, and grow their business.

  💬 What merchants say

  Merchants highlight that the Omni app is effective in driving traffic from their website to their social media channels. They appreciate the transparency of the analytics provided by the app, which allows them to better target and serve their customers. Furthermore, users mention that the app simplifies the process of customers asking questions and that the analytics feature helps measure the effectiveness of each communication channel. Overall, merchants highly recommend the Omni app for its traffic-driving capabilities, transparency in analytics, and simplified customer communication.
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  おみせコネクト（LINE連携）

  LINE連携の機能をすべて搭載。このアプリ1つだけで、顧客データを活用したLINEメッセージ配信を誰でも簡単に今すぐに開始できます。

  ⭐️ 5.0 (1 review)

  🔍 Overview of features

  This app allows you to leverage customer data for LINE message delivery, with all the necessary LINE integration features included. With just this one app, anyone can easily start using it right away. The setup process can be completed in as little as 10 minutes after installation, without the need to integrate with other apps or Shopify's various features.

  Key features of the app include:

  1. Browse product reminder (retargeting) delivery and abandoned cart reminder delivery (ON/OFF): This helps you to re-engage customers who have shown interest in specific products or have abandoned their shopping carts, increasing the chances of conversion.

  2. Purchase and shipping trigger step delivery, segment delivery (ON/OFF): You can send targeted messages based on customer actions, such as completing a purchase or when their order has been shipped, enhancing the customer experience and encouraging repeat purchases.

  3. LINE friend addition pop-up banner display (ON/OFF): This feature allows you to promote your LINE account and increase your friend list, expanding your reach and potential customer base.

  4. Analysis of sales effectiveness through various LINE message deliveries (automatic analysis): The app provides automatic analysis of the sales impact of your LINE message campaigns, allowing you to measure the effectiveness of your marketing efforts.

  5. ID integration and customer information viewing (automatic integration): This feature allows you to view customer information and their interactions with your store, giving you insights to further personalize your messaging and improve customer engagement.

  Overall, this app provides an efficient way to utilize LINE messaging for your business, allowing you to engage with customers, increase conversions, and analyze the impact of your marketing efforts.

  💬 What merchants say

  This app is highly praised by merchants for its seamless integration with LINE and its ability to automatically link customer actions and LINE accounts. Merchants appreciate that there is no need for customers to go through complicated steps such as email authentication, making it easy to implement without causing any stress to customers. The app also offers a user-friendly interface and various features such as sending messages after a certain number of days since purchase, messages based on browsing history and abandoned carts, and segmenting delivery based on purchase frequency and products. The ability to ignore LINE's image size restrictions when setting up rich messages or menus is also highlighted. Merchants find the app's simple and intuitive interface helpful for efficiently managing inquiries through LINE. Overall, merchants believe that this app is sufficient for their LINE CRM needs and appreciate the responsive customer support and regular updates.
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  AI WhatsApp Chatbot

  ⭐️ 5.0 (1 review)

  🔍 Overview of features

  Cense AI is a Conversational AI solution that helps small and medium-sized businesses drive revenue, enhance the buying journey, improve customer service, automate conversations, and multiply customer interactions. One of the key features of Cense AI is its ability to enable real-time customer communication through text messaging and various messenger applications, reaching millions of online shoppers.

  With Cense AI, eCommerce retailers can benefit from the following features:

  1. Easy setup process: Cense AI provides a straightforward setup process, allowing retailers to quickly integrate the solution into their existing systems without any hassle.

  2. Revenue generation: By leveraging Conversational AI, Cense AI helps businesses drive revenue by providing personalized and interactive experiences to customers, leading to increased sales and conversions.

  3. Enhanced customer service: Cense AI automates conversations and provides real-time customer communication, enabling retailers to deliver exceptional customer service, answer queries, and provide support promptly.

  4. Improved buying journey: By using Conversational AI, Cense AI enhances the buying journey for customers, making it more seamless and engaging. This can lead to higher customer satisfaction and loyalty.

  5. Increased customer interactions: Cense AI multiplies customer interactions by enabling real-time communication through various messenger applications. This allows businesses to reach a wider audience and engage with customers more effectively.

  Overall, Cense AI empowers eCommerce retailers to leverage Conversational AI to enhance their customer experience, drive revenue, and grow their business.

  💬 What merchants say

  Individual users highlight that this app is a great addition to their Shopify store, especially for those using Shopify Plus. They appreciate the easy installation and setup process from the marketplace. Users mention that activating the app was simple, and they have seen a positive response from their customers since implementing it. The app is praised for improving customer service, product upselling, and providing discounts.

  Overall, merchants have a positive view of this app. It is seen as a valuable tool for enhancing their Shopify store and improving various aspects of their business. The app is commended for its ease of use and effectiveness in boosting customer satisfaction and sales. Users appreciate the positive impact it has had on their customer service, product upselling, and discount strategies.
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  Enorm Ask a question

  This app provides a way to let customers ask questions directly on product pages and single page

  ⭐️ 4.8 (33 reviews)

  🔍 Overview of features

  This app allows customers to ask questions directly on product pages, helping merchants gain insights into the most popular products. The app allows customers to ask questions on as many products as they want, and the admin receives question notifications via email. The admin can then respond with appropriate answers either via email or directly on the question board, and the answer will be displayed on the product page where the question was asked.

  The app also offers customization options, making it easy for merchants to match the ask a question button to their theme. Additionally, the app has a responsive layout, ensuring a seamless user experience across different devices.

  By providing a platform for customers to ask questions and receive prompt responses, this app enhances customer engagement and satisfaction. It also helps merchants gather valuable information about their products, allowing them to make informed decisions and improve their business strategies.

  💬 What merchants say

  Individual users highlight the app's excellent customer service and responsiveness. One merchant appreciates that the app's support team is willing to customize the settings of each of their sites to fit their specific needs, even transferring questions between different sites. Another merchant praises the customer service for their quick and effective assistance with code upload, resolving the issue within an hour. However, some users mention that the app lacks two important features: the ability for customers to write their own questions and the automatic addition of the question field to all products.

  Overall, merchants are satisfied with the app, particularly due to the excellent customer service provided by Enorm. The app is praised for its responsiveness, customization options, and quick problem-solving abilities. However, there are suggestions for improvement, such as adding the ability for customers to write questions and automatically including the question field on all products. Despite these limitations, merchants appreciate the app's functionality and the positive experience they have had with the customer service team.
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  WAIR Size & Fit Recommendation

  Convert your site visitors into loyal customers with WAIR's AI-driven size recommendations.

  ⭐️ 4.7 (19 reviews)

  🔍 Overview of features

  WAIR's AI-driven size recommendations app is a valuable tool for merchants looking to enhance their online shopping experience and reduce returns. By providing accurate size recommendations based on shopper data, the app helps increase conversions and decrease return rates.

  One of the key features of the app is its ability to offer size and fit recommendations, eliminating confusion for shoppers and increasing the likelihood of a successful purchase. This feature ensures that customers feel confident in their size selection, ultimately leading to higher conversion rates.

  Additionally, the app collects in-depth shopper data such as height, weight, age, and body shape. This data can be used to unlock valuable context on reviews and returns, allowing merchants to gain insights into customer preferences and make informed decisions about their product offerings.

  Furthermore, the app provides an analytics dashboard that allows merchants to track the performance of their sizing recommendations and evaluate the overall health of their sizing strategy. This data-driven approach enables merchants to make data-backed decisions to optimize their customer experience and drive growth.

  Overall, WAIR's AI-driven size recommendations app is a powerful tool that can help merchants increase conversions, reduce returns, and gain valuable customer insights, ultimately leading to the growth of their business.

  💬 What merchants say

  Merchants highlight the seamless integration and development process of WAIR, with the app being described as a game changer that has improved conversion rates and reduced return rates. Users appreciate the access to product analytics and the ease it brings to the buying process for customers. The support from the WAIR team is also praised for being quick and reliable. Overall, merchants highly recommend WAIR as a solution for optimizing sizing guides and reducing return rates, especially for apparel brands. It is described as innovative technology with a great team behind it.
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  Facebook Messenger Marketing

  ⭐️ 4.2 (130 reviews) $9/month. 30-day free trial. Additional charges may apply.
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  EZ Messenger ‑ Facebook Chat

  Messenger is a powerful "all-in-one" customer support for your store. You don't need to know code.

  ⭐️ 3.1 (2 reviews) Price: Free

  🔍 Overview of features

  Messenger is a valuable app for merchants as it provides an all-in-one customer support solution for their store. With Messenger, shoppers can easily ask questions before and after making a purchase, improving their overall shopping experience.

  One of the key features of Messenger is its integration with Facebook and Messenger live chat. This allows merchants to easily connect with their customers in real-time, providing quick and efficient support. By offering a direct communication channel, merchants can address any concerns or queries promptly, leading to increased customer satisfaction and potentially higher conversion rates.

  Additionally, Messenger offers customizable chat icons that can be placed in different corners of the website. Merchants can choose between a default Facebook chat icon or a custom icon in various colors, ensuring that the chat feature seamlessly blends with the store's design.

  Another benefit of Messenger is its responsive design, catering to both desktop and mobile users. This ensures that shoppers can access the live chat feature regardless of the device they are using, further enhancing their experience and convenience.

  Overall, Messenger is a powerful tool that enables merchants to improve customer support, engage with their audience in real-time, and ultimately grow their business by providing exceptional service.

  💬 What merchants say

  Based on the provided user reviews, merchants highlight the ease of installation and the quick and easy setup process of this app. They appreciate the simplicity and efficiency of the app, with one merchant mentioning that they had tried other apps that didn't work, but this one did the job seamlessly. However, there is also a negative review stating that the user encountered an error message and was unable to proceed with the app. This frustrated merchant states that they will not be using the app again.

  Overall, the app seems to be popular among merchants for its simplicity and ease of use. However, there is a negative experience reported by one user who encountered an error. Merchants should be aware of this potential issue and consider reaching out to the app developer for support before making a decision.

  
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  ChatGPT AI Live Chat

  WIMO uses ChatGPT to auto reply to customer queries with relevant responses within minutes.

  ⭐️ 1.0 (1 review) $5/month. 5-day free trial.

  🔍 Overview of features

  WIMO is an app that uses ChatGPT to automatically reply to customer queries with relevant responses within minutes. It works by analyzing the message submitted through the Contact form and sending an appropriate pre-written response after a designated time delay.

  The most important features of WIMO include:

  1. Auto responses: WIMO allows you to easily edit the default responses to match your brand's voice, ensuring that the replies align with your business's style and tone.

  2. Cost savings: By automating customer support through auto responses, WIMO helps reduce customer support expenses. Merchants can save time and resources by handling a larger volume of inquiries without requiring additional staff.

  3. Improved customer support experience: With quick and relevant responses, WIMO enhances the customer support experience. Customers receive timely assistance, leading to increased satisfaction and a higher likelihood of returning to the store.

  4. Analytics: WIMO provides analytics that allow you to track the number of auto responses sent every day for the last 30 days. This data helps you understand customer interactions and measure the impact of the app on your customer support operations.

  5. Customizable time delay and reply-to address: WIMO allows you to set your own time delay for auto responses and add your own email address for customer replies. This customization ensures that the app fits your specific needs and preferences.

  Overall, WIMO is a valuable app for merchants looking to improve customer support efficiency, enhance the customer experience, and ultimately grow their business by reducing costs and increasing customer satisfaction and return rates.

  💬 What merchants say

  One merchant expresses frustration with the app, calling it "nonsense" and a "waste of time." Unfortunately, they do not provide any specific reasons for their negative experience.

  Overall, the reviews for this app are limited and do not provide much insight into its functionality or value. It is important for merchants to consider the lack of positive feedback when deciding whether or not to use this app for their business.
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  おみせコネクト（LINE連携）

  顧客の行動・購買データを活用したLINEメッセージ配信を実現。LINE連携に特化したこのアプリ1つだけで誰でも簡単にすぐに開始できます。

  ⭐️ 0.0 (0 reviews) Free to install. Additional charges may apply.

  
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  Humanize: 24/7 Support

  Grow your business one conversation at a time with 24/7 customer support from highly trained agents

  ⭐️ 0.0 (0 reviews) Free plan available. Additional charges may apply.

  🔍 Overview of features

  The Humanize app provides 24/7 customer support from highly trained agents, helping merchants to stand apart from the competition by delivering personalized and empathetic customer service. By connecting customers to a team of professional agents, Humanize ensures that businesses can provide exceptional support at any time of the day or night.

  The app allows merchants to set a tone that feels authentic to their brand, ensuring that customer interactions align with their values and messaging. Additionally, Humanize helps businesses build a powerful knowledge base by providing prompts and templates for managing product knowledge and policies.

  One of the key benefits of the app is that it reduces overhead costs, as merchants can leave the hiring, training, and ticketing software to the Humanize team. This allows businesses to focus on other aspects of their operations and growth.

  With customizable plans, merchants only pay for the level of support they need, making it easy to scale their customer service as their business grows. Overall, Humanize helps businesses build brand loyalty, drive sales, and manage customer support effectively.

  
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  WhatsApp Chat + Link Generator

  ⭐️ 0.0 (0 reviews) Price: Free

  🔍 Overview of features

  The most important feature of this app is the ability to add a floating icon to your online store that allows customers to chat with your support team on WhatsApp. This feature can greatly enhance customer communication and support, leading to increased customer satisfaction and loyalty.

  By using this app, merchants can provide real-time assistance to customers, answer their questions, address their concerns, and provide personalized recommendations. This can lead to higher conversion rates, as customers are more likely to make a purchase when they have immediate access to support.

  Additionally, the app allows merchants to enter their support account number and the phone number of the person in charge of the website, which enables them to easily manage and monitor customer inquiries and conversations on WhatsApp.

  With this app, merchants can provide a seamless and convenient customer support experience, improving their overall business operations and driving growth.

  
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  NAWABARI Virtual Office

  Rent a Tokyo address for Specific Commercial Transactions Act compliance via NAWABARI Virtual Office

  ⭐️ 0.0 (0 reviews) From $30/month

  🔍 Overview of features

  The NAWABARI Virtual Office app is a great solution for merchants who need a Japanese business address for compliance with the Specific Commercial Transactions Act. This app allows users to rent a Tokyo address, which not only enhances their credibility but also enables them to use it as a receiving address for returns or exchanges.

  One of the most important features of the app is the ability to use a Japanese address for compliance with the Specific Commercial Transactions Act. This is crucial for merchants who need to meet legal requirements in Japan.

  Additionally, the app allows users to check the status of postal mail received at the rented Japanese address. This feature enables merchants to stay updated on any important mail or packages they receive.

  Another useful feature of the app is the ability to scan or dispose of mail through the management interface. This saves merchants time and effort by allowing them to handle their mail digitally, eliminating the need for physical handling or storage.

  Overall, the NAWABARI Virtual Office app provides merchants with a convenient and compliant solution for obtaining a Japanese business address, enhancing credibility, and managing postal mail efficiently.
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  GSC Custom Forms

  Create contact us forms, custom forms and offer file uploads.

  ⭐️ 0.0 (0 reviews) $5/month. 14-day free trial.

  🔍 Overview of features

  GSC Custom Forms is an app that allows merchants to easily create contact us forms and custom forms on their Shopify store. The app provides a centralized page where customers can choose the form that suits their needs.

  One of the key features of GSC Custom Forms is the ability for customers to add messages and file uploads to the forms they submit. This is especially useful for businesses that require customers to provide additional information or documentation through the form submission process.

  The app also offers 100MB of file uploads per submitted form, allowing for larger files to be shared. Additionally, merchants can create unlimited custom forms and customers can submit unlimited forms, providing flexibility and scalability for businesses of all sizes.

  Furthermore, GSC Custom Forms allows merchants to tag submitted forms and search for them using keywords, tags, and employee names. This helps with organizing and managing form submissions, making it easier for merchants to access the information they need.

  Overall, GSC Custom Forms is a valuable app for any merchant looking to enhance their customer communication and streamline their form submission process, ultimately helping them grow their business.
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  Pasilobus Store Locator

  Easily add stores & dealer locator map with customizable maps & filters that matches your brand

  ⭐️ 0.0 (0 reviews) From $5/month. 7-day free trial.

  🔍 Overview of features

  The most important features of this app are the ability to easily add a store and dealer locator map to your Shopify store, customizable maps and filters that match your brand, and powerful analytics to track where customers are looking for your products.

  By integrating a searchable store map, merchants can lower customer inquiries and foster brand trust. This helps customers easily find the nearest outlets, dealers, and more. The app also provides custom filters to help customers narrow down their search results, improving the overall shopping experience.

  The analytics feature allows merchants to gain insights from search analytics about where their customers are seeking their products. This data can be used to make informed business decisions and optimize marketing strategies.

  Additionally, the app is mobile-friendly, has a user-friendly dashboard for managing store listings, and offers customizable map themes, colors, layout, and translations. It requires no coding and can be set up with just a few clicks.

  Overall, this app can help a merchant grow their business by improving the customer experience, increasing brand trust, and providing valuable insights to optimize their marketing and sales strategies.
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  Assembled

  Enhance your customer support efficiency with Assembled

  ⭐️ 0.0 (0 reviews) Price: Free

  🔍 Overview of features

  Assembled is an app that can greatly enhance a merchant's customer support efficiency. By seamlessly integrating advanced language model technology, it streamlines order-related queries, allowing businesses to handle large volumes of support tickets and optimize their response times.

  One of the key features of Assembled is its ability to enable faster replies to customers by providing AI suggested responses. This not only saves time for agents but also ensures that customers receive quick and accurate answers to their inquiries.

  Another important feature is the ability to match the ideal voice to every customer encounter. This means that agents can personalize their responses based on the customer's tone, language, and preferences, leading to a more tailored and satisfying customer experience.

  Additionally, Assembled provides auto-draft functionality, giving every agent a head start in responding to support tickets. This feature helps agents save time on repetitive tasks and allows them to focus on more complex customer issues.

  Overall, Assembled offers a smarter way to handle support tickets, improving response times and customer satisfaction. By integrating this app into their business, merchants can efficiently manage their customer support and ultimately grow their business.

  
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  GPT‑Assistant

  AI assistant integrated into your store dashboard to help you manage your store

  ⭐️ 0.0 (0 reviews) Free plan available

  🔍 Overview of features

  The GPT-Assistant app is an AI assistant that integrates into your Shopify store's admin dashboard. This app provides several key features to help you manage and grow your business.

  First, the AI assistant is available 24/7, which means you can access its support and guidance at any time. This is especially helpful for merchants who may have questions or need assistance outside of regular business hours.

  Second, the app is capable of answering questions with broad explanations. Whether you need help with specific Shopify-related queries or general advice on running a successful online store, the AI assistant can provide detailed answers to your questions.

  Additionally, the GPT-Assistant app can also produce content for your store, such as product descriptions. This feature can save you time and effort in creating compelling and informative content for your products.

  Lastly, the AI assistant provides information for making decisions in your store. By accessing basic information about your store, the app can offer valuable insights and recommendations to help you make informed choices that drive growth and success.

  Overall, the GPT-Assistant app is a powerful tool for merchants looking for an AI-powered assistant that can provide support, answer questions, generate content, and offer guidance to help them manage and grow their Shopify store effectively.

  
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  Xpansion Product Questions

  With this Xpansion app block customers can now ask a question about a specific product directly.

  ⭐️ 0.0 (0 reviews) $2.95/month. 14-day free trial.

  🔍 Overview of features

  The Xpansion app allows customers to ask questions about specific products directly on the product page. By using a service representative, merchants can win trust faster and provide targeted support. The app displays the product title in the subject of the pop-up, making it easy for visitors to request information via email.

  The app offers several important features. Firstly, customers can quickly ask questions about specific products, improving their shopping experience and increasing the likelihood of purchase. Secondly, merchants have the option to upload an image of their support employee or use one of the app's AI-generated agents, adding a personal touch to the customer service interaction.

  Additionally, merchants can provide targeted help by addressing customer inquiries about specific products, which can help increase conversion rates. Lastly, the app seamlessly integrates with Shopify 2.0 themes, ensuring a smooth user experience for both merchants and customers.

  Overall, the Xpansion app enhances customer support, builds trust, and increases conversion rates by allowing customers to easily ask questions about specific products and receive personalized assistance.
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  Ask AI

  Allows users clear any question about products with automated Artificial Intelligence responses.

  ⭐️ 0.0 (0 reviews) Free to install. Additional charges may apply.

  🔍 Overview of features

  The most important feature of this app is its ability to provide automated Artificial Intelligence responses to customer questions about products. By adding the "Ask a Question" button on their product pages, merchants can ensure that potential customers have all the information they need to make a purchase decision.

  This app can help merchants grow their business by increasing conversion rates. By addressing customer doubts and concerns in real-time with accurate and automated responses, merchants can provide a seamless shopping experience that builds trust and confidence.

  Additionally, the app is powered by state-of-the-art Artificial Intelligence, ensuring that the responses are accurate and helpful. This technology can save merchants time and resources by automating the process of answering customer questions.

  Overall, this app can help merchants improve customer satisfaction, increase conversion rates, and ultimately grow their business by providing a seamless and informative shopping experience.

  
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  Helpsuite Knowledgebase

  Add knowledgebase, faq and support widget to your store.

  ⭐️ 0.0 (0 reviews)

  🔍 Overview of features

  Helpsuite is an app that can greatly benefit a merchant's business by providing a customizable knowledgebase, FAQ, and support widget for their store. With Helpsuite, merchants can easily create helpful articles and group them into collections, making it simple for customers to find the information they need.

  One of the key features of Helpsuite is its fully customizable knowledgebase. Merchants can tailor the design and layout of their knowledgebase to match their branding and provide a seamless experience for customers. This not only enhances the overall look and feel of the store but also helps to build trust and credibility with customers.

  Another important feature of Helpsuite is the embeddable support widget. This widget can be placed on any page of the store, allowing customers to access the knowledgebase and find answers to their questions without leaving the page they are on. This convenience can significantly reduce customer support requests and improve the overall customer experience.

  Additionally, Helpsuite includes a built-in contact form, making it easy for customers to reach out to the merchant directly if they can't find the information they need in the knowledgebase. This helps to streamline communication and ensure that customer inquiries are addressed promptly.

  In summary, Helpsuite is a valuable app for any merchant looking to improve their customer support and provide a user-friendly experience. By offering a customizable knowledgebase, FAQ, and support widget, merchants can save time, reduce support requests, and ultimately grow their business.
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  Simplified Job Posting

  Simplify and accelerate your hiring process with the Simplified Job Posting App.

  ⭐️ 0.0 (0 reviews) Free plan available

  🔍 Overview of features

  The Simplified Job Posting App is a powerful tool that can help merchants simplify and accelerate their hiring process. With this app, merchants can easily post job listings, manage applications, and hire top talent quickly and efficiently.

  One of the key features of this app is its effortless job postings and management. Merchants can create and post job listings in just a few minutes, saving them time and effort. The app also offers an easy applicant tracking system, allowing merchants to keep track of all applications in one place.

  Additionally, the Simplified Job Posting App helps merchants reach top talent with ease. The app provides a centralized hiring hub with a user-friendly interface, making it easy for merchants to attract and engage with potential candidates.

  Overall, the Simplified Job Posting App is a valuable tool for any merchant looking to streamline their hiring process and grow their team. It saves time, simplifies management, and helps attract top talent, making it an essential app for merchants looking to expand their business.

  
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  Extra Blu

  Extra Blu acts as a personal product assistant. Recommending and suggesting products to customers.

  ⭐️ 0.0 (0 reviews)

  🔍 Overview of features

  Extra Blu is a personalized product assistant app that enhances user engagement by offering tailored product recommendations and answering customer queries. Its key features include customizable branding to align with the business's identity, quick syncing of store products with the chatbot, and easy setup for seamless integration within seconds.

  By leveraging Extra Blu, merchants can streamline the shopping process for customers, leading to increased user satisfaction and potentially higher conversion rates. The app's ability to provide personalized suggestions and respond to inquiries promptly can boost customer trust and loyalty. Furthermore, the smooth navigation facilitated by Extra Blu can enhance the overall shopping experience, encouraging repeat visits and driving business growth.
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  VoidAuth

  Manage credit card authorizations. Reduce fees, prevent revenue loss, improve customer satisfaction.

  ⭐️ 0.0 (0 reviews) From $65/month

  🔍 Overview of features

  The most important features of this app are the ability to manage credit card authorizations, void authorizations for credit cards, view orders that will incur additional payment processing fees, and view orders with expiring authorizations to capture or fulfill.

  By using this app, a merchant can reduce fees, prevent revenue loss, and improve customer satisfaction. They can void credit card authorizations that are stuck in a cancelled state, ensuring that customers are not charged for orders that will not be fulfilled. This helps to improve customer service and maintain positive relationships with customers.

  The app also allows merchants to track authorization expirations, which helps to prevent revenue loss by ensuring that all authorizations are captured or fulfilled before they expire. This helps merchants to maximize their sales and avoid missed opportunities. Additionally, the app allows merchants to view orders that will incur additional payment processing fees, enabling them to ship orders on time and avoid unnecessary fees.

  Overall, this app is a valuable tool for Shopify Plus merchants using Shopify Payments to effectively manage their credit card authorizations, reduce fees, prevent revenue loss, and improve customer satisfaction.
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  crtv.ai

  Your digital customer service assistant

  ⭐️ 0.0 (0 reviews) Free plan available. 30-day free trial.

  🔍 Overview of features

  The "Digital Customer Service Assistant" app is designed to help merchants save time, improve customer satisfaction, and grow their revenue.

  One of the key features of the app is its ability to answer customers' repetitive questions, allowing the merchant to focus on other important tasks. By using human-like technology, the app can provide quick and accurate responses to common inquiries, reducing the need for manual customer service interactions. This not only saves time but also ensures consistent and efficient customer support.

  Another valuable feature is the app's individual approach to every customer. Instead of providing generic answers, the app asks follow-up questions to better understand the customer's specific needs or concerns. This personalized approach helps to enhance the customer experience, build trust, and increase customer satisfaction.

  The fact that the app is made by e-commerce entrepreneurs like the merchant themselves adds to its credibility and relevance. It means that the app understands the unique challenges and requirements of running an online business, making it a valuable tool for growth.

  Overall, the "Digital Customer Service Assistant" app empowers merchants to streamline their customer service processes, provide personalized support, and ultimately drive revenue growth by freeing up time and improving customer satisfaction.

  
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  Ágil WhatsApp

  Conversa rápidamente con tus clientes por WhatsApp Web sin tener que guardar sus teléfonos.

  ⭐️ 0.0 (0 reviews) Price: Free

  🔍 Overview of features

  The most important features of this app are:

  1. Quick Communication: The app allows merchants to quickly communicate with their customers through WhatsApp Web. This eliminates the need to manually save phone numbers and enables efficient and convenient communication.

  2. One-Click Contact: Merchants can easily start a conversation with their customers directly from the order page with just one click. This saves time and streamlines the process of reaching out to customers for order verification or any other queries.

  3. Time-saving: By eliminating the need to manually save phone numbers, the app helps merchants save time and avoid the hassle of searching for and storing customer contact details. This allows them to focus on other important aspects of their business.

  Overall, this app helps merchants enhance their customer communication and provide quick responses, leading to improved customer satisfaction and potentially increased sales. It simplifies the process of reaching out to customers, saving time and effort for the merchant.

  
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  Chatify

  Our app is an AI-powered e-commerce chat assistant designed to Increase your sales

  ⭐️ 0.0 (0 reviews) Price: Free

  🔍 Overview of features

  The most important features of our AI-powered e-commerce chat assistant app are fast responses by AI, an instant buy now button, and an artificial intelligence assistant.

  With fast responses by AI, the app ensures that customers receive prompt answers to their queries, leading to improved customer satisfaction and a streamlined shopping process. This feature eliminates the need for customers to wait for a human customer support representative, reducing response times and increasing sales.

  The instant buy now button is a convenient feature that allows customers to make a purchase directly from the chat widget. This eliminates the need for customers to navigate through multiple pages to complete their purchase, making the buying process quicker and more efficient. This feature helps to increase conversion rates and boost sales.

  The artificial intelligence assistant is a game-changer for e-commerce businesses. It uses AI technology to offer tailored product recommendations to customers based on their preferences and past purchase history. This personalized approach to product discovery enhances the customer experience and increases the likelihood of making a sale.

  Overall, our AI-powered e-commerce chat assistant app helps merchants grow their business by improving customer satisfaction, streamlining the shopping process, and increasing sales through fast AI responses, an instant buy now button, and an artificial intelligence assistant.

  
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  BlissScale support widgets

  Customer support with BlissScale – seamless WhatsApp and Telegram widgets for your store.

  ⭐️ 0.0 (0 reviews) Free plan available

  🔍 Overview of features

  BlissScale WhatsApp and Telegram Support Widgets offer a range of features to enhance the customer support experience on an e-commerce store. The app provides customizable widget designs, allowing merchants to match the look and feel of their store. With unlimited traffic support, the widgets can handle high volumes of customer inquiries.

  Merchants can add multiple WhatsApp, Telegram, and social media profiles, giving customers various communication options. The app is easy to install and responsive, ensuring a seamless experience across different screen sizes.

  Scheduling functionality is also available, allowing merchants to display the availability of their support team. This helps manage customer expectations and ensures that inquiries are directed to team members who are online.

  Additionally, the app allows merchants to add any desired links, such as social media profiles, email, or phone, with pre-filled messages. This feature enables customers to contact the merchant through their preferred communication channel.

  Overall, BlissScale WhatsApp and Telegram Support Widgets provide a user-friendly and customizable solution to enhance customer support on an e-commerce store, leading to improved customer satisfaction and potentially increased sales.

  
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  Ask a Question Button

  Allows users to clear any question about your products with fully automated AI powered responses.

  ⭐️ 0.0 (0 reviews) Free to install. Additional charges may apply.

  
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  Advanced Voice Mail

  Voice mail is an online voice recorder app that allows your customers to send you voice mails.

  ⭐️ 0.0 (0 reviews)

  🔍 Overview of features

  Voice Mail is an online voice recorder app that allows customers to send voice mails to merchants. This app is a powerful tool for businesses as it enables customers to easily communicate with merchants in a more personal and efficient way.

  The most important features of Voice Mail include the ability to record and listen to voicemails before sending them. Merchants can see all the voicemails sent to them within the app and play them directly from the same place. The app also provides information on which page of the store the voicemail was sent from, allowing merchants to understand customer context.

  Additionally, Voice Mail can be configured to send voicemails to a merchant's personal email, making it easy to stay updated on new messages. The app offers customization options for the email template, thank you message, and URL redirection after sending a voicemail.

  Overall, Voice Mail helps businesses by providing a convenient way for customers to communicate and share important information. This can lead to improved customer satisfaction, increased engagement, and ultimately, growth for the business.
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  trunkd Click‑to‑Call

  Click-to-call adds a call icon to your store to receive calls on your mobile phone.

  ⭐️ 0.0 (0 reviews) Free to install. Additional charges may apply.